--- description: Discover the benefits and disadvantages of Google Docs. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Docs Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Google Docs](/software/160756/google-docs) # Google Docs Canonical: https://www.capterra.co.uk/software/160756/google-docs Page: 1 / 1156\ Next: [Next page](https://www.capterra.co.uk/software/160756/google-docs?page=2) > Web-based platform designed to store, create and edit spreadsheets, use templates, create charts, comment on documents, and more. > > Verdict: Rated **4.7/5** by 28856 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Docs? Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 28856 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Professional office suite with 30GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Access Controls/Permissions - Archiving & Retention - Collaboration Tools - Customisable Templates - Document Capture - Document Classification - Document Management - Document Storage - Electronic Signature - File Conversion - File Sharing - Full Text Search - Notes Management - Search/Filter - Third-Party Integrations - Version Control ## Integrations (22 total) - Asana - Dropbox Business - Figma - Gmail - Google Calendar - Google Classroom - Google Drive - Google Forms - Google Sheets - Google Slides - Google Workspace - Grammarly Business - Lucidchart - Lucidspark - LumApps ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) ## Related Categories - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28450 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17519 reviews) 3. [Microsoft Word](https://www.capterra.co.uk/software/1010319/microsoft-word) — 4.7/5 (2796 reviews) 4. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14053 reviews) 5. [Microsoft SharePoint](https://www.capterra.co.uk/software/1167/sharepoint) — 4.4/5 (5421 reviews) ## Reviews ### "Simple, intuitive, great for collaberation" — 4.0/5 > **connor** | *16 April 2026* | Media Production | Recommendation rating: 7.0/10 > > **Pros**: A great solution for document sharing and collaberation, easy access from almost any platform or device, and by default includes version history and auto-save. it works great for teams that need to co-author documents, includes functionality for leaving comments and keeps the workflow light and easy for doing so without the need for managing local file copies or versions. It's incredibly intuitive and being able to have the option to access without establishing an identity (such as onedrive or sharepoint requiring microsoft accounts) holds a very useful place in the market. > > **Cons**: The main limitations are encountered when trying to. apply advanced formatting and support drops a bit as the documents grow particularly large or complex. It does of course, require a constant internet connection which depending on the use case or context can sometimes be a hurdle. From a more technical stand point, it tends to excel in convenience, but this is traded off in terms of difficulties in control or data governance. > > Overall, it's best when used for collaboration and speed rather than advanced document control. It's a great choice for sharing drafts or notes, and lighter or less sensitive documents, but if it needs specific formatting and offline viability, or other enterprise features, then it starts to lose it's edge. ----- ### "Game changer for produtivity in teams" — 5.0/5 > **Dylan** | *27 January 2026* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: When working on a project in a large team, the ability for everyone to edit the same document simultaneously is amazing. I can see what others are adding in real time and suggest edits through comments > > **Cons**: When multiple people edit the same document, it can be hard to revert to a previous version as there is multiple edits happening. It can be hard to pinpoint what to keep and remove when the number of active editors increases > > Super usefull for multiple people working at once. Makes WIP documents super easy to share and recieve feedback on in real time ----- ### "Reliable, Easy-to-Use, and Perfect for Collaboration" — 5.0/5 > **Charmi** | *31 March 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Google Docs is its real-time collaboration feature, which allows multiple users to work on the same document at the same time. I also appreciate that documents are automatically saved to the cloud, reducing the risk of losing work. The platform is accessible from any device, making it very convenient. Furthermore, the interface is simple and user-friendly, which makes it easy to navigate. > > **Cons**: One downside of Google Docs is that it has fewer advanced formatting options compared to Microsoft Word. It also relies on an internet connection for full functionality, which can be limiting at times. Additionally, the built-in writing assistance tools could be more advanced. Occasionally, there can also be minor formatting issues when exporting documents. > > Google Docs is an excellent tool overall. It offers great value for money as it is free to use, with optional paid storage upgrades if needed. It is very easy to use, even for beginners, with a clean interface and simple formatting tools. Real-time collaboration is one of its strongest features, allowing multiple users to work on the same document simultaneously. Customer support is mostly community-based, but the platform is reliable enough that support is rarely needed. Cloud storage through Google Drive is seamless, and documents are automatically saved, reducing the risk of losing work. Writing assistance tools such as spelling and grammar suggestions are helpful, although not as advanced as dedicated tools like Grammarly. Overall, bugs are minimal, and performance is smooth. ----- ### "The best the world has to offer\!" — 5.0/5 > **Verified Reviewer** | *27 August 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Google docs is amazingly easy to use. It can be used online or offline and can be accessed absolutely anywhere because it's not stored locally\! > > **Cons**: There isn't much to say about docs in a negative light. Dare I say it, but docs is perfect\! There are no issues, it's free and is easy to use. > > I've used docs since I was in school many many many years ago. I've got chances to read some of my ideas written over 10 years ago because they didn't get lost, but rather attached to my google account\! ----- ### "Great all rounder tool" — 5.0/5 > **Verified Reviewer** | *10 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Google docs is the easiest piece of word software out there, the integration with google ecosystem also helps me navigate through the cloud storage. With it being free, it is also a great value for the power it gives you. Hardly any bugs which is paired with good customer support makes it a daily use piece of hardware. > > **Cons**: Some shortcuts are different to Microsoft but this learning curve is easy to get over as the help tab is easy to access > > Great experience to write documents, plan events \& jot down notes for work and personal life. Hardly any issues ----- Page: 1 / 1156\ Next: [Next page](https://www.capterra.co.uk/software/160756/google-docs?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/160756/google-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data