Average Ratings

  • Overall
    4.4 /5
  • Ease of Use
    4.6 /5
  • Customer Service
    4.4 /5

About MailBird

Mailbird is a (multiple) email management app that integrates with a popular Task, Calendar, Messaging & Video Calling Apps.

Learn more about MailBird

Showing 281 reviews

Verified Reviewer
Developer
Media Production, 5,001-10,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 07/06/2019

"Love the Software - but they do collect your addresses."

Comments: I really do like the software better than any other email client I have used, so I am sticking with them for now. I hope they are true to their word on only collecting email addresses that you use Mailbird to check. I don't believe they share addresses with any outside company and have only received one sales email from them.

Pros: Easy to use and integrates well with Gmail, Office 365, and just about any email account you would use. Very simple but powerful interface. Love that it has a 'Unified Account' where you can see emails from the accounts you choose, but still leave your 'spam' email account out (you get to choose which accounts show up there). Search seems to work really well, even better than Outlook with both gmail and Office 365 accounts.

Cons: They DO collect email addresses that you use Mailbird to check. I was surprised to get an email solicitation to purchase the business version to an account that I had set up but never shared with Mailbird (I used a different account to purchase.) I would have rated them 5 stars across the board if it were not for this. I read online where someone from Mailbird was comparing this to google saying that google collects all sorts of data. The difference is that google is close to being a trillion dollar company with a lot to lose. Everyone knows they collect data and either accept it or use something else. I had never heard of Mailbird until several weeks ago, and their website makes it sound like they do not collect this information when they actually do. "Mailbird also no longer sends name and email address to the License Management System. "
(this appears to be a new 'update', but I confirmed that it has been on the website for the last several months at least.)
All of their 'add-ons' are really just opening web apps in a side bar. They don't appear to have any real integration with the program. There are two places to 'opt out' of data sharing. When you first set up the program it asks you, then you have to also go into settings -> advanced and un-check 'Share performance and usage data'.

  • Reviewer Source 
  • Reviewed on 07/06/2019
Verified Reviewer
Founder & CEO
Internet, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/09/2019

"Very easy to use cheap mail exchange for desktop"

Pros: -Very easy to use
-Gmail keyboard shortcut just makes the email reading in a breeze.
-Easy to manage accounts.
-Nice dashboard and design.
-Integrations allow users to not leave the app so you can see your calendar and docs.
-Undo sent email is a lifesaver.

Cons: -Search option is not good. It needs to improve.
-The attachments are stored separately and cannot edit when you open them. This loses us time when we edit or sign a paper.
-Limited background and color options.

  • Reviewer Source 
  • Reviewed on 09/09/2019
Gary S.
Owner
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/05/2019

"Mailbird to the Rescue"

Comments: As noted above, I was looking for a solution for an offline email client. I wanted to try out clients before settling on a particular client. Mailbird free version gave me the opportunity to test the software for my needs before making an investment. Mailbird was easy to set up.
i did have issues with syncing at times, but the help notes gave me a suggested solution and have not had a problem since.

Pros: I needed to find an offline mail client to access my AOL mail and be able to respond offline to send later.
I wanted to have access to my contacts and be able to send group emails, changing groups as needed easily and quickly.

Cons: Sometimes syncing is an issue, but that may be due to the different internet connections while traveling.

  • Reviewer Source 
  • Reviewed on 31/05/2019
Juan franco Y.
Copywriter
Retail, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"If there's one email client that made my life easier?"

Comments: It made managing emails enjoyable and with the intuitive controls and UI/UX design, it's not that hard to notice. They also give bang for your buck when you subscribe to their premium package. I've been using it since 2017 and intend to use it longer.

Pros: This would be it. I've tried other email clients and this was by far the easiest to install and sync all my accounts. Working with different email addresses in work and personal with Mailbird made everything seamless. Their customer service is also top notch. The updates are delivered in a timely manner and they care about their clients so much. And the GoT themes? Just WOW!

Cons: To be honest, there wasn't. It was my fault on why I my personal website's email wouldn't sync. As far as cons go, there is none that I've encountered.

  • Reviewer Source 
  • Reviewed on 27/05/2019
James B.
Senior Project Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/09/2018

"One of the best in market email platforms"

Comments: Very impressed with the software - great value for money with lots of useful and brilliant features. A good email client with features similar to Microsoft Outlook and that can support multiple email accounts.

Pros: If you like Microsoft Outlook but you use another email client like GMail then you'll love this. It provides you with the features that make Microsoft Outlook great and adds additional functionality on top of that. Highly customisable as well - one of the best email platforms I have used! If you buy the Pro version as well it's really good value for money and you can buy a lifetime licence for a one off fee.

Cons: It offers a free version but the free version has advertisements and less functionality than the pro version. Although to be fair, the functionality you get in the pro version isn't a big improvement and some might not find it worth the money. The main benefit in my opinion is getting rid of the advertisments.

  • Reviewer Source 
  • Reviewed on 12/09/2018
David p S.
Full Stack Developer
Gambling & Casinos, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"The Unified Inbox Heavyweight"

Pros: By far, my most liked feature is the instant search at the click of the mouse. I found it by accident one afternoon. I clicked a profile icon and BOOM! all the email exchanged between Dominos pizza and myself was right there in front of me. Granted, it was mostly a one sided conversation on their part, but my personal trainer seemed to be pleased to have all the evidence of how I gained that five extra pounds right on the screen.

Cons: I most admit, I don't see the benefit of the Services tab. Its little more than advertisements for services with no perceivable discount offered. Perhaps this is how Mailbird is able to offer such great software for so little?

  • Reviewer Source 
  • Reviewed on 27/05/2019
Brian R.
Writing & Editing, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"Good but still needs some development"

Comments: In general it works well and is easy to you.
You cannot transfer emails from one email address to another, in email folders.
Technical help is lengthy in my experience and the technicians often fail to understand the problem laid out for them.

Pros: It works well with windows and accommodates a lot of different email domains / addresses. It's easy to use.

Cons: The sidebar is not set out all that well and depending upon how many email addresses you have loaded this can obscure 'email folders' from view. You cannot see everything relating to an email address laid out in a sequential format, altogether as its separated by other email addresses.

  • Reviewer Source 
  • Reviewed on 28/05/2019
Dominic L.
CEO
Design, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Easy Set Up"

Comments: Great Experience!

Pros: Easily Auto Recognizes my IMAP server and I was up in no time. Use of multiple accounts on one system or the key will work accross your network. Like how I can change the style of the window for my mood and different skins are available. Pretty Cool.

Cons: Would be cool to add custom tabs based on internet favories to browse in the window rather than just pre installed versions of favorite websites.

  • Reviewer Source 
  • Reviewed on 27/05/2019
Vincent L.
None
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Great software with continuous improvements"

Comments: Pleasant to work with. Minor bugs or annoyances get ironed out with feedback.

Pros: The ease of use and customization makes it feel like it is mine. I can connect the apps I want and ignore the others.

Cons: Some syncing issues with contacts once in a while, and it is hard to switch between accounts for a given app. For example, when you have two accounts using Google Calendar, the second account's calender will open in a window.

  • Reviewer Source 
  • Reviewed on 27/05/2019
Andrei alexandru T.
System and Network Engineer
Computer & Network Security, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Probably the best email client in theworld"

Pros: Extremely well implemented, has a lot of functionality such as WhatsApp, Facebook, Google calendar, Google tasks, Google keep, multiple account management and extremely useful shortcuts so that you can become an email ninja in no time. Could not recommend it enough. I have paid for the lifetime license and could not be more happy with the

Cons: Lack of Linux version.
Message to the devs:
"A Linux version would be amazing as it could very well be implemented directly within the most popular distros out there."

  • Reviewer Source 
  • Reviewed on 27/05/2019
Kneller F.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/10/2019

"Awesome software Mailbird"

Comments: Awesome

Pros: A one time payment allows you to add emails into Mailbird without limit and check them from one location.
A robust and great software.
Great support - very responsive.

Cons: Had some glitches earlier where certain emails failed to go, however seem to be sorted out by updates.

  • Reviewer Source 
  • Reviewed on 25/10/2019
Carol P.
owner
Design, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/01/2020

"Fresh approach to email"

Comments: Mail bird updates itself quite often and its always up to date. I am more productive in sorting through email and I've never lost an email.

Pros: What I needed was a way to keep several emails in one place. I like the look of the program and the versitalites it offers for personalizing. It has tools to keep you organized within your mailboxes. I never have to close one program to access another it's all in one place. The pricing is reasonable for the service it provides

Cons: I'm not sure I have found anything significant to make me want to close out my account. Maybe just the spacing options on the signature lines

  • Reviewer Source 
  • Reviewed on 16/01/2020
Jonas K.
System integration specialist
Information Technology & Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"Clean design that works flawlessly"

Pros: Clean design, very easy to use. Small memory footprint, fast start and shutdown. Works very well with large inboxes. It has allso a dark theme that works great. Many plugins that make it even better. It could allso be localized to several languages.

Cons: A bit hard to rename folders. But really nothing else comes in mind.

  • Reviewer Source 
  • Reviewed on 28/05/2019
Deborah H.
HR Manager
Accounting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Easy to use"

Comments: I have used Mailbird for 2 years and I am still happy with it. I have recommended it to family and friends and will continue to. It’s a great option for email. I would love to see a mobile app.

Pros: Mailbird is super Easy to set up. I had no issues with servers. Mailbird also has a nice platform.

Cons: Some of the integrations don’t work correctly or slows the system down

  • Reviewer Source 
  • Reviewed on 27/05/2019
Humberto A.
eCommerce Consultant
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Great email app"

Comments: I use it for work, I am a heavy email user so having an app that does not crash and is fast and responsive is a must. Having all my accounts in one place is perfect.

Pros: I love that as a google email user, syncs my contacts and all emails.
Fast and easy to use.

Cons: The user interface on a surface should be improved, too small icons and menu for a touch device

  • Reviewer Source 
  • Reviewed on 27/05/2019
Juan C.
owner
Food & Beverages, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 01/06/2019

"Good email client, but could be better...."

Comments: good experience, but wish it had more up-to date looks or use the windows 10 theme colors as several apps already do.

Pros: ease of use and several nice features, and some ok optional plugins. but wish it did more

Cons: does not know how to keep spam away from non-spam, and vise-versa, very often I have to move non-spam email to the inbox.

  • Reviewer Source 
  • Reviewed on 01/06/2019
Larry S.
Software Engineer
Information Technology & Services, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Best eMail Client I have EVER use."

Comments: The reason I tried this software in the first place was the ability to configure multiple mail systems and/or accounts

Pros: I have 4 email accounts defined to Mailbird and it works very well. It is nice to be able to see all my mail in one place. The customer support is quick and personal.

Cons: I do not have any feature that I dislike. One feature I would like to see is the ability to search within an account only, or search within a folder only, rather than the entire system.

  • Reviewer Source 
  • Reviewed on 27/05/2019
Verified Reviewer
Graohic Designer
Design, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"My favorite Email cliente in Windows"

Comments: I´ve never liked Outlook or Zimbra in windows. They are too ugly and hard to use. Mailbird in the othar hand is really easy and stable. I have never experienced a crash or bug. I am confident my emails always reach its destination and that I am getting incoming messages on time.

Pros: - It's really easy to set up email accounts
- Unified account to check all my email in one place
- Can customize colors and layout
- Able to snooze emails

Cons: The app icon could be a little more distinctive

  • Reviewer Source 
  • Reviewed on 28/05/2019
Desiree W.
Internet, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 15/03/2020

"Multitude of features but at the risk of privacy?"

Comments: I chose not to utilize this software as previously stated.

Pros: There were a lot of apps you could connect with it which increased efficiency.

Cons: I couldn't get customer service to be direct about Facebook and/or other apps you plug into it having access to all your mail info or even info within other plugged in apps. Security and privacy for individuals is becoming more and more of an issue/invasion. Although this software offered a lot of integrations and functionalities, I ultimately chose to uninstall it due to privacy concerns.

  • Reviewer Source 
  • Reviewed on 15/03/2020
Mike N.
Retired
Computer Software, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Best Email client I've used since the internet began!"

Comments: Much more reliable than any other email client I've used (And I'm old, I've used a lot!) ;)

Pros: Ease of use and setup. RELIABILITY! Good communication with creators.

Cons: Very occasionally I have to reconnect to Google's server - I think this is down to Google.

  • Reviewer Source 
  • Reviewed on 27/05/2019
Sanja A.
Managing Partner
Professional Training & Coaching, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"User friendly, easy to use email client"

Comments: Excellent email client.

Pros: Pro version allow to have more different accounts, navigation pane is easy to use, interface looking smart, good and professional. You can enable different built in add ins such a Twitter, todoist, calendar. Synchronization working fine with all type of accounts - icloud, gmail. Technical support is fast and very helpful. Excellent value for money.

Cons: "Directory" folder with contacts in Gmail cannot be synced in Mailbird. Hope it will be fixed soon.

  • Reviewer Source 
  • Reviewed on 28/05/2019
Stan F.
Principal
Program Development, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 25/09/2020

"Great..., when it works."

Comments: The benefits are running mltiple accounts on one platform. THe inability to get the level of attention to resolve such a critical issue is not acceptable. I am shopping for a replacement and would NOT RECOMMEND them if you rely on your email as much as I do.

Pros: The ability to manage multiple accounts in a single Inbox.

Cons: Their support is horrible. Beginning the third week of plsatitudes and apologies, but NO FIX to a basic, fundamental requirement to sync my calendar. THis is all I get: "I have thoroughly investigated the log.log files that you have provided and it seems for some reason Mailbird cannot establish synchronisation with your calendar and we have SQL errors registered there. I have forwarded your support request to our development team who will investigate this further and work on a fix. I understand how frustrating this is not to be able to use your calendar within Mailbird, and I would like to apologise for all the trouble and inconvenience caused. We are working on fixing this as soon as possible, hopefully, this will not take long."

  • Reviewer Source 
  • Reviewed on 25/09/2020
Robert I.
President
Information Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Better than outlook"

Pros: Extremely user friendly. Not complicated like outlook.

Cons: That's it's not more known. This email client should and could replace Ms outlook or 365 easily.

  • Reviewer Source 
  • Reviewed on 27/05/2019
Stanislav D.
Owner
Computer Hardware, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Best mail system"

Pros: Mairlbird it's a good and u can use this program and set your mail accounts very easy

Cons: I start use this software five years ago and I really like it!

  • Reviewer Source 
  • Reviewed on 27/05/2019
Slavche Z.
Bsc.Civ.Eng.
Civil Engineering, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Great client"

Pros: Everything it’s great. I found about it somewhere on the web. Since than Iam using it non stop

Cons: Nothing. I can’t find something that I don like.

  • Reviewer Source 
  • Reviewed on 27/05/2019