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About Fracttal

Fracttal One is a maintenance management software that helps companies to manage and optimize their maintenance operations.

Learn more about Fracttal

Pros:

When you use it you will increase your clients satisfaction and will reduce costs.

Cons:

That there are times when you are working and you leave the program.

Fracttal ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.4

Likelihood to recommend

8.8/ 10

Fracttal has an overall rating of 4.6 out of 5 stars based on 1,467 user reviews on Capterra.

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Filter reviews (1,467)

Cristian
Cristian
Jefe de Mantenimiento e Infraestructura in Chile
Verified LinkedIn User
Renewables & Environment, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best CMMS

5.0 3 years ago

Comments: You can compile, simplify and easy expose all your maintenance costs and maintenance records directly from your technicians, you can save a lot of management time and improve your KPIs.-

Pros:

This software is very easy to use, and also is very simple to set up and configure it. It has a lot of different filters and custom fields to configure specially to suit your business area

Cons:

Not easy to create WO directly from asset view

José Luis
Ingeniero Planificador in Chile
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy access

5.0 9 months ago

Pros:

The decisive thing about Fracttal is that it allows the application to be used on multiple platforms, which provides mobility to work teams. On the other hand, I also highlighted the ability to track costs, its platform to prepare performance reports and the interconnection with devices and sensors to perform measurements in real time.

Cons:

It requires a constant internet connection to take advantage of all the features, but it also has an offline mode which I have not used yet.

Ernesto Gerardo
Ernesto Gerardo
Ingeniero En Electronica Y Comunicaciones in Mexico
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

excellent application

3.0 5 years ago

Pros:

It is portable user-friendly, and with the administrative pesonali.

Cons:

the signature system since two signatures on documents are needed. rearranging them in a single box can be difficult.

Anonymous reviewer
Construction, Self Employed
Used the Software for: Free Trial
Reviewer Source

Certification course review

5.0 3 months ago

Comments: I just did the certification course, so I haven't a big experience using it.

Pros:

It joint a big amount of data in just one software, that's a plus because it reduces documents and process in just one click.

Cons:

It is less intuitive that I expected, I mean you can learn to use it with the manual, but not just clicking and looking between tabs.

Eric Alfredo
Support Engineer in Mexico
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

The most complete app to management of service

5.0 9 months ago

Comments: in my personal opinion like a field engineer is so helpfull tool that can be usefull for all partners who can see what are you doing all the time

Pros:

The options to have a review of all your services and the co-workers jobs, ist an important tool that makes the job outside more efficient.

Cons:

you need to take a master class to know all you can do with the app most of the client or users doesnt have to many time to view about 8 or 10 hours of videos.

Christian
Supervisor Instrumentación in Chile
Paper & Forest Products, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Fracttal Review

4.0 5 months ago

Comments: Visually friendly, not too complicated to navigate

Pros:

The desktop interface is user-friendly for viewing the status of requests graphically.

Cons:

There is a lack of integration with the SAP platform for the warehouse, at least in the organization to which I belong.

Natalia
Maintenance Auxiliary in Mexico
Automotive, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Very good experience

5.0 6 months ago

Comments: It's a very good application as long as you know how to use it.

Pros:

The system used to take better control of maintenance plans.

Cons:

That the connection to equipment is with extra cost.

lester
ANALYST in Chile
Consumer Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

OVERVIEW OF FRACTTAL

5.0 9 months ago

Comments: VERY GOOD PROGRAM TO OPTIMIZE URS MAINTENANCE

Pros:

YOU CAN ORDER AND PLANNING EVERY MAINTENANCE IN UR WORKPLACE

Cons:

SOME PROCESS THAN YOU CANT DO AS AN MASSIVE PROCESS

Juan Carlos
Manager in Mexico
Textiles, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Completely and Intuitive Software for manage Dept. Maintenance

5.0 3 months ago

Comments: Excelent, easy to find the things and there are alot of functions, all to manage the department of maintenance

Pros:

I like the easley to manage, the general software it is intuitive app

Cons:

Appearance of the page could be more pleasing to the user's eye

Alejandro
Administrator in Mexico
Commercial Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

GREAT APP, EXCELENT WAY TO OPERATE A BUISNESS

5.0 3 months ago

Comments: Vary nice overall UI of the app, its very user friendly.

Pros:

Very great maintenance app, great for managing my business.

Cons:

The price, it´s often very hard to chose if pay the membership or continue with the older method

Jose
Technical Manager in Chile
Consumer Electronics, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Improvements

5.0 9 months ago

Comments: Great. We have decrease our MTTR having this tool.

Pros:

Work order, it helps a lot to improve our control over our customers.

Cons:

Everything was fine. Every field help us to achieve our goals.

Roberto
Net Cleaning Service Manager in Chile
Fishery, 5,001–10,000 Employees
Used the Software for: Free Trial
Reviewer Source

scope

4.0 2 years ago

Comments: very good

Pros:

easy way to implement, create rules and mange information

Cons:

price and limited counts vs price / restrictions off line

FERNANDO
FERNANDO
Main Planner & Material Controller in Panama
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The Beginning of your Job

4.0 6 years ago

Comments: All report from our company to the customer are based in fracttal reports, with the WO we show the customer the works done, the emergencies attending , the time taken to solve the problems, the items we use with thw prices.......

Pros:

It is possible to make a lot of reports with all options that "Configuration" can offer, you begin to build your Fracttal Universe, estabilishing all parameters to your future works and reports to the customer, in as much as economic and operational environment. Also is very useful to estabilish the cost worker/hour plus the cost of items used you are able to know whayt you spent in each work.

Cons:

All information that you have to fill, then if you do your excell document and export to Fracttal with the same columns and names it is very easy, but with human resources, machines you attend, all warehouse you have...... it takes a long time.

Carlos
Carlos
Director Departamento Mecánica in Chile
Verified LinkedIn User
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and teach

5.0 6 years ago

Comments: The experience with the software has been successful, especially when the use must be explained to other users.

Pros:

The software is easy to use, it is very useful to manage assets within an organization. It is also constantly updating with new applications. Very friendly to use with cellphones

Cons:

The software is constantly improving, and these improvements are after the observations indicated by users. They should add markers to link them with maintenance activities.

Matías
Matías
Gerente comercial in Chile
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good software

4.0 5 years ago

Comments: It's a good online responsive software and we can use in all mantenances that the have with our clients.

Pros:

We can use it in the maintenance of different lines of business that we have in the company, which allows us to customize it especially for each type of maintenance

Cons:

They do not deliver much training on the ground at the start-up, although they have a lot of tutorials on YouTube to train

Cristy
Cristy
Ingeniera industrial in Guatemala
Verified LinkedIn User
Plastics, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Fracttal it´s a good CMMS for my organization

5.0 5 years ago

Comments: In my experience it has helped me manage maintenance in a computerized way.

Pros:

What I like most about this system is that I can have quick access to information and generate reports for data analysis.

Cons:

What has cost me a lot is to adapt it to my needs, in accordance with what my customers ask me.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Excellent easy handling system

5.0 7 years ago

Comments: Excellent product, it adapts to the needs of the client.

Pros:

Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Cons:

Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

Dante Edmundo
software consultor in Netherlands
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fracttal as a necessary tool for the maintenance area.

5.0 5 years ago

Comments: The use of Fracttal in my country is increasing, since it has an easy operation, easy administration and gives full support to the maintenance area, it is the administrative and operational tool that the maintenance field can have, I have seen great improvements after Fracttal enters a company, increases the productivity of the equipment and extends its useful life.

Pros:

Easy to operate, it is hosted in the cloud, the information is protected and can be reviewed at any time and wherever.

Cons:

Difficult to find something wrong with the software that helps so much.

Verified Reviewer
Verified LinkedIn User
Environmental Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

My experience

4.0 5 years ago

Pros:

328/5000 This software is very versatile and easy. The way to enter the information, generate Ot or register any other data is easy, because it maintains the same format; It also provides us with KPIs that reflect the reality of our management and we can make decisions in case of reflecting indicators with unfavorable values.

Cons:

On the other hand, it is necessary to mention that at the moment of generating an Ot on certain occasions it has generated 6 Ot of the same task and at the moment of eliminating I think that it would affect the indicator; it is also worth mentioning that when entering the costs, I must enter them for each task and I can not place the total value to the OT, because in possible occasions the contractor gives me only a global value. But generally Fracttal is very interesting and easy to use software.

Marcos
Marcos
Planificador de Mantenimiento in Chile
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Very good SMMS

5.0 6 years ago

Comments: In general, Fracctal has offered quick access to information, which was previously required to be consulted in different spreadsheets, crossing information, this was time consuming and tedious

Pros:

The interface of the software is quite friendly and intuitive, in a short time you can learn to master it completely. It also allows you to follow up on all the activities that have been carried out on your company's assets, which is very important in the face of some audit. Fracttal is also in line with today's technology, since it allows technicians to make reports from any part of the company, using only their mobile device

Cons:

The mobile application does not allow you to see in this case the existence of spare parts in the warehouse, which delays the maintenance, since to make this query of existence, the technician has to go from his job to the warehouse.

Ivan
Ivan
Maintenance Engineer in Costa Rica
Verified LinkedIn User
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Fracttal software review

5.0 5 years ago

Pros:

It is a great cmms software because of the ease of use and gives you the advantage to manage a lot of different areas of your company at the same time, you can say It´s an all in one software. What i like the most are the different kpi´s that the software provides to control and relate the different areas

Cons:

I haven´t use the software that much to find the "bad part", so by know for what i´ve seen from the training and different videos seems like a great cmms software

Camilo Alejandro
Practicante de mantenimiento in Peru
Verified LinkedIn User
Textiles, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Very useful CMMS

4.0 5 years ago

Comments: Fracttal has allowed our company to improve its maintenance efficiency by shortening response time, having quick access to a cloud based database with all the information about Plans, Work Orders, Personnel, etc. It´s easy to understand dashboard allows us to quickly know the current state of all the machinery in the factory.

Pros:

It´s accesibility, affordability, and ease of use once you´ve been introduced to it. It is also very customizable with the automatic email notifications and user account permissions. It lets you build and adjust the software to your company needs, which is amazing for a software this economic. Customer support is quick and helpful.

Cons:

While it is easy to use once you´ve been introduced to it, it isn´t very intuitive by itself, especially with the more complex functions.

Francisco
ingeniero Industrial in Chile
Verified LinkedIn User
Facilities Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

"It brought order and simplicity to our work"

4.0 5 years ago

Pros:

I choose Fracttal specifically for the ability to use the technological means currently available in the field and easy to use for the personal technician, has facilitated the delivery of information to our clients and with the ability it has of a review reviewed by the administrators it gives us the peace of mind of delivering the correct information. By allowing signatures to be entered we certify the receipt and delivery of reliable information. Very friendly and customizable, the ability to automatically generate tasks according to configured parameters, greatly facilitates our work, especially when working with multiple clients and with a high number of periodic tasks.

Cons:

I have been using this software for a couple of months and the only detail was that I experienced delays with the browser explorer. The other is that it requires that the technical personnel have the capacity and experience in technology and some are older and do not have these capacities, and they must be trained.

Verified Reviewer
Verified LinkedIn User
Food Production, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Purchase Order Approvals

5.0 6 years ago

Comments: Starting the implementation in my company, in the maintenance department.

Pros:

I like software connectivity, I like software connectivity,

Cons:

You must work, to be able to carry out approvals of the OCs. Make escalation.

Agustin
Agustin
Maintenance Programmer in Argentina
Verified LinkedIn User
Oil & Energy, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

What I like about Fracttal

5.0 5 years ago

Comments: Way too pleasent, very easy to understand and use

Pros:

It's a very friendly tool, easy to understand and very dynamic. I've been working with it for a month so far, and it's been one of the best maintenance softwares I've ever worked with, desktop and mostly mobil app. Way too recomedable

Cons:

Not a thing so far, way to confortable to use