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About CXONCLOUD

CXONCLOUD is a purpose-built software to understand customer experience to personalise marketing to drive repeat & referral business.

Learn more about CXONCLOUD

Showing 3 reviews

Sangeetha A.
Director
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/07/2019

"Cx on cloud"

Pros: It's ease of use. The fact that you cab reach out to your entire database in one click.

Cons: Sometimes the updates require a better data connection

  • Reviewer Source 
  • Reviewed on 15/07/2019
Ganga S.
Founder
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/07/2019

"Ideal for service providers"

Comments: Tracking customers and sending announcements to all parties involved without hm

Pros: Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review

Cons: Most customers ignore the feedback emails or fail to check for prolonged periods..

  • Reviewer Source 
  • Reviewed on 15/07/2019
Padma G.
Founder - Practitioner
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/06/2019

"A boon for solo entrepreneurs"

Comments: As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.

Pros: - Engaging with your customers in just clicks
- Manage booking and feedback in one place
- Referral Scheme
- At your fingertips - saves a lot of my time and money in managing my business.

Cons: None actually. It just fits perfectly for my business.

  • Reviewer Source 
  • Reviewed on 17/06/2019