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About Zoho Social
Zoho Social helps you expand your brand's social media presence through robust features, including content monitoring and analytics.
I like that the software integrates Facebook, Twitter, LinkedIn, Instagram and even Google My Business. The automatic link shortening is a helpful tool.
There are some limitations regarding posting to instagram and managing instagram accounts, though almost all social media managers struggle here.
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Filter reviews (3,225)
Zoho Social For one stop Social Platform Management
Pros:
Very easy and simple to use interface. allows you to customise for each platform
Cons:
not being able to place a link sticker on instagram stories.
Zoho Social is a fundamental pillar for excellence in social media marketing.
Comments: Our impressive experience with Zoho Social has led us to exploiting our social media platforms for attracting more customers to our hotels. It help us to manage and strategize our marketing on social media platforms which has given impressive results in terms of the leads we capture. With Zoho Social, it has been easy to understand our audience which helped us understand how to engage them effectively.
Pros:
Zoho Social has a post scheduling function that enable us to only release our posts when most of our audience are active to ensure the posts reaches a high number of views. There are incredible analytics that provides us with insightful reports about our social media audience helping us understand how to engage them. It provides us with a central place for collaborating when engaging with our customers across all our social media platforms. It help us to monitor how our social media platforms are performing and guide us on how to improve the returns we get from social media marketing.
Cons:
Through it all, Zoho Social remained firm in offering top notch services. We have nothing against it so far.
Zoho Social Review
Pros:
The ability to teach people the platform was simple.
Cons:
Limited capability in terms of customisation
Highly recommended!
Comments: ZS has become an indispensable tool in my daily workflow. I use it to publish content across all my company’s social media channels simultaneously, which greatly amplifies our reach and ensures a consistent message. The ease of scheduling posts and tracking engagement metrics helps me manage our online presence more efficiently. By centralizing all my social media activities.
Pros:
Zoho Social has completely transformed how I manage my social media. Its intuitive interface allows me to control all my accounts from a single dashboard, making it easy to track key metrics and analyze post performance. The ability to schedule posts in advance is incredibly useful, saving me time and ensuring a consistent presence across platforms. Additionally, the detailed analytics tools provide valuable insights to optimize my strategy. In summary, Zoho Social is a comprehensive and efficient solution that streamlines social media management, letting me focus on creating quality content.
Cons:
The learning curve for new users can be a bit steep
Zoho Social is an intuitive app
Comments: Zoho Social is a well-rounded tool for managing social media campaigns. It is particularly beneficial for small to medium-sized businesses due to its ease of use and collaboration features.
Pros:
Zoho Social offers a simple and intuitive interface for managing multiple social media platforms. The content calendar is highly visual and easy to navigate, allowing for efficient scheduling and collaboration. Its in-depth analytics feature is also a major highlight, providing valuable insights.
Cons:
Some users find that advanced features, like detailed report customization, are a bit limited. The mobile version can also lack some desktop functionality.
Best Social Scheduling Tool
Pros:
The simplicity and intuitiveness of the platform are unmatched, making it incredibly easy to navigate and use, even for someone who isn’t tech-savvy. The dashboard is clean, everything is well-organized, and scheduling posts across different platforms is a breeze.
Cons:
The ability to add only one LinkedIn profile on all their plans. As part of the content strategy, I'd like to post from the individual's LinkedIn account since they are the face of the company. The tool doesn't allow to add more than 1 LinkedIn profiles on any of their plans.
The rescue to my social media dilemma
Comments: I've tested out various tools like buffer, hootsuite, later, loomly, socialpilot, and sprout social. Zoho stands out as the easiest to use and offers the features that best fit my business at the moment.
Pros:
I love the ability to have all post go out and not have to worry about them anymore. Alof of others offer similar features but usually I’m turned off by the price or interface of the app or website.
Cons:
Some of the current features are more than what i currently need requiring me to pay more but i can justify by the ease of use.
Convenient for cross-platform posting
Pros:
Zoho Social is very convenient to manage our social network accounts, makes it very easy for publishing on multiple patforms at once.
Cons:
Zoho Social is a bit pricey for a small structure
Zoho Social - Love it
Pros:
Just tried out Zoho Social for managing my social media accounts, and I’m impressed! 🎉 The dashboard is clean and user-friendly, making scheduling and tracking posts super easy. 📅 The analytics tools give clear insights, and I love how it helps streamline engagement across platforms. If you’re looking for a solid social media management tool, Zoho Social is definitely worth checking out
Cons:
Zoho Social is solid for managing posts and tracking analytics, but it has some downsides. The mobile app is a bit clunky,
Great product for ENtreprenuers
Pros:
Very easy to set up Works with the Social Media platforms I care about Inexpensive Feature rich
Cons:
Nothing in particular. The product meets my expectations.
Alternatives Considered:
A Great Solution to Manage and Keep track of your Social Networks Channels
Comments: Just one word: Wonderful.
Pros:
Zoho Social is an extensive platform. It has many features we love and use on a daily basis, like scheduled posts, follow global trends, publish quick content to Twitter, advanced reports and more. We really enjoy using Zoho Social.
Cons:
I have been using Zoho Social in my agency for quite a while. I have been noticing that the Zoho Social subscription price increased a lot recently. Anyways, still I believe Zoho Social is the best solution for us after having experience with other platforms that didn't fulfill our expectations.
I've kicked the tires on several programs and decided to go with Zoho
Comments: I've been kicking the tires of Zoho Social for the past 14 days. I have dived into its many features and compared it to other platforms that I have also been testing out. First, let me say that there are some extremely good platforms out there, but I've chosen to go with Zoho Social for a few reasons. I don't want to make this too long, so I'll just mention the features that won me over: I can grab photo and video content directly from not only Canva, but also Dropbox. As I build up my content library, I will need to store all of this content somewhere, and I already had a Dropbox account so decided to use it for that purpose. Out of the platforms I tested (which was by no means all of them) I found Dropbox integration missing, but Zoho has it. For some reason on other platforms, when I post video content to LinkedIn, a viewer of my post has to click over to the 3rd party platform to watch the video, rather than watching it natively on LI. This issue didn't happen on Facebook, only LI -- but it is not an issue at all with Zoho. Not sure why this happens, but that was not a good feature IMO and was one of the reasons I went with Zoho over another platform. Zoho's UI could be a wee bit better architected - again my opinion - but it is lightyears ahead of another platform that I had been using and came to dislike because it is just too kludgey. In comparison, Zoho's UI is lightyears better -- and it has the advantage that you can keep multiple brands separate from each other
Pros:
Dropbox and Canva integration, Multiple brands managed separately, analytics on my dashboard, the ability to customize posts per-platform, excellent customer service
Cons:
The only thing I would improve a bit is the UI/menu options. I found Buffer's UI more intuitive and clear, but Zoho's brand management and scheduling options won out over Buffer
Alternatives Considered:
Like it, not sure if it is worth the cost though
Comments: I really like it. It is user-friendly and has a lot of nice features. I have done the free trial and have added on my top 5 clients to use. I am nervous what the cost is going to be once the free trial is over. That will be the deciding factor if I continue with it.
Pros:
I like that I can automate my posts for my clients and I don't have to check on them daily. I also like the SmartQ feature that tells you the best time to post for each brand.
Cons:
Having to pay for each additional brand and/or each additional client to have access. Also, I have two clients that have products to tag on their posts and there is no option for that. So this account is pretty much useless for those clients and they are two of my biggest ones. In addition, you can't schedule or post Stories to FB & IG. That isn't as big of deal but would be really nice if that was a feature.
Alternatives Considered:
The best social platform hands down.
Comments: Yes the best. I've been telling all my marketing pals. This is the best platform for such a steal in monthly premium.
Pros:
Seriously this platform has every feature you could want. I've used hootsuite, bubble, and sprout social. Compared to this platform all of those suck. With zoho you get monitoring, reporting, connections, team, publishing, drafts, you name it. All for a stinking low price compared to other platforms that want to charge you an arm and a leg for mediocre functionality and no team collaboration. Super happy with this platform.
Cons:
Nothing so far. Haven't found anything.
Alternatives Considered:
ZOHO SOCIAL is everything your brand needs to prosper on social media.
Comments: My overall experience with Zoho social is great and it is one of the reasons I really keep ZOHO ONE product.
Pros:
I enjoy that I can manage multiple brands from both desktop and laptop and that everything is super easy to use.
Cons:
Zoho social has space for a little more customization such as font or font size and adding stories to instagram that doesn't require a manual push.
Alternatives Considered:
A Decent Option for the Beginning to Intermediate Business
Comments: It's a B- overall. It offers everything a beginning to intermediate user needs to handle the automation of social posts. There are extras and add-ins that make it more confusing than it needs to be.
Pros:
Zoho Social is a fairly straightforward program that allows for automated posting of your content for social channels. It's easy to understand and use.
Cons:
It is just fairly vanilla. The interface is simple, but not always informative in the way that you need. There are extras and add-ins that make it more confusing than it needs to be. Selections should be grayed out if they require additional credits. Additionally, why charge for AI Assist when it can be found for free in many other places? It makes it not worth using for the additional hassle.
Alternatives Considered:
Great alternative to well known social media management programs
Comments: Zoho has a robust suite of inexpensive high powered programs. I have been searching for my social media management unicorn and have tried nearly everything on the market. Zoho Social offers a great value for the cost compared to other programs, is easy to use, including on the mobile app and I was able to receive 6 months free on their COVID 19 plan.
Pros:
Zoho social was easy to implement and begin using. Love the SmartQ feature and it seems to interface with Instagram better than other programs.
Cons:
Does not have automatic image resizing so photos have to be readjusted at times.
Alternatives Considered:
Great App
Pros:
I carried out a case study of 4 different scheduling apps and Zoho Social was by far the best one. There are plenty of useful integrations to help manage digital marketing campaigns such as analytics, streams, and lead management which are all hugely helpful. The app is dependable and functional, unlike some of the other apps I tested. Highly recommend this product - it has great functions at an affordable price.
Cons:
The inability to edit images on the scheduling tool would be the cherry on top of Zoho Social. When ensuring content is in the correct format, even just a cropping tool would be really useful. It would also be useful if Zoho Social was compatible with posting Reels, Stories, and Carousels to Instagram, but I appreciate that some of these are down to Instagram's rules.
Alternatives Considered:
My time with Zoho Social
Comments: So far I like it. It has room to improve. Apps like Metricool perform similarly but include YouTube. And the restrictions on the size content per platform needs to be updated too. Other than that, I love Zoho Social.
Pros:
I really enjoyed being able to access and post to all of my social media accounts at once. Also Seeing the likes and subscribers/followers.
Cons:
The cost for the plan to include YouTube and requiring media sizes when the actual platform allows!
Alternatives Considered:
Best Social Scheduler of Them All
Comments: Zoho Social is an essential part of my business and I couldn't function without it.
Pros:
Zoho Social has been the best social media scheduler I have ever used. It can actually post to Instagram. It has specific brand management and makes reporting for my clients super easy. The pricing is awesome! I can build the package to my news and reduce as needed. The clean design works great and the app makes things really mobile. I think my favorite part though is that I've experienced the improvements they've made so they are actively looking on improving and making it even better.
Cons:
They updated and fixed most of the cons. I couldn't use it for one of my clients for awhile because it didn't have Facebook Group posting but now it does so that's not really an issue. I do wish that if I was linking a video it could take a thumbnail for Instagram the way it does for Twitter.
An elite social media management tool
Pros:
Zoho Social is an excellent way of keeping all of your social channels in one place. As a Digital Marketer, I've tried any different platform including the 'big brands' which offer fewer features for a higher price. I enjoy the interface of Zoho Social as it's modern, clean and easy to use whereas others seem to be dated and clunky. Zoho Social allows me to do everything I need and more! It's also the first social media management tool I have come across that allows me to manage my Google My Business account which in my opinion is a fundamental channel. There are endless features such as advanced analytics, post scheduler, message centre for all of your messages across the different platforms and 'brand health'. I'm looking forward to any and every new feature that will be released in the future.
Cons:
I wish I was able to exchange one of the 6 set social media accounts. For example, I manage two LinkedIn company pages, for the same brand, but one in London and one in Melbourne - I would like to also add Melbourne instead of using LinkedIn Profile. I wish that I was able to manage Instagram DM's in the message centre. I wish they have didn't remove the support for Google+ as Google+ is shutting down for consumers only and not for business - we hope to maintain our Google+ account and will have to manage this outside of Zoho Social. This may, however, not be down to Zoho as Google is removing Google+ API.I wish I was able to exchange one of the 6 set social media accounts. For example, I manage two LinkedIn company pages, for the same brand, but one in London and one in Melbourne - I would like to also add Melbourne instead of using LinkedIn Profile. I wish that I was able to manage Instagram DM's in the message centre. I wish they have didn't remove the support for Google+ as Google+ is shutting down for consumers only and not for business - we hope to maintain our Google+ account and will have to manage this outside of Zoho Social. This may, however, not be down to Zoho as Google is removing Google+ API.
Almost Perfect
Comments: I have tried a lot of social media management platforms and never really considered Zoho Social. I thought of them as mostly a CRM platform, but when I saw their CRM Plus which included CRM Social and many other platforms, I decided to give it a try. I have to say that I have been very pleased with the ease of use, the browser integrations and the reporting. When you log in to your account, you can immediately see how your brand is performing via the Brand Health Dashboard. At a quick glance I can see which platforms and types of posts are getting the greatest engagement. Everything is so darn easy. The performance, the posts and the live stream are easily accessible on the Brand Health Page. Another nice feature is the Smart Q, which will automatically suggest and schedule posting times based on the percentage of top engagers that will see it. If there is not an optimal time on that day, the Smart Q will suggest the next best time. Nice! Another great feature is the monitoring, which allows you to specifically listen for keywords, brands, mentions, users, lists and more for your social profiles. The streams are arranged similar to Hootsuite feeds which can be arranged. The reports features are very nice as well. You can use standard reports for Facebook, Twitter and Instagram or create a custom report which can be sent at predetermined intervals to you, your clients or both. The reports are pretty robust (especially for FB) and at the price point of Zoho Social, you get all of the reports. There is no nickel and diming for more in-depth reports like some other platforms. Their connections tab will let you know who recently engaged with you, as well as who is the most engaged. This way, you never miss an opportunity to engage and build a good audience for your brand. Additionally, the collaborate tab allows you to have discussions with those who are engaging with you brand which can be helpful in broadcast messages or brand loyalty. Zoho Social has so any features that it is hard to believe that you get all of this at such a reasonable price point. If you add on the ability to integrate your social with their project planning, crm, sales IQ, and campaign platforms, the capabilities are ridiculous (in a great way). Zoho Social deserves a serious look from new social media marketers as well as established digital marketing firms.
Pros:
-Rich Feature at a very reasonable price point -Great analytics and custom reports and scheduling -Brand Health at a glance-No deep digging needed for analysis -Ability to collaborate with those who engage and team members. -Browser posting plugin -Smart Q for suggested best times based on engagement -Easily switch between brands -Integration with other valuable Zoho platforms -Android and Iphone mobile app
Cons:
-if you have a client that needs to approve the content, then they have to be added as a user at an additional cost -Smart Q will sometimes only have one optimal time for a day, or possibly push your post out a few days for maximum engagement.
Alternatives Considered:
Best Brand Management App!!!
Comments: The time saving and productivity increase is more than enough of an ROI in purchasing this software.
Pros:
Easy to use interface, the monitoring feature is the best. we watch many of our clients competitors this way.
Cons:
need to add more local channels like Bing and Yelp
A lot of really great features, there are improvements needed, which a few companies will want/need
Pros:
OVERALL: A really nice social management with the best analytics and a robust CRM perk included. SUGGESTED IMPROVEMENTS: I would like to see the app to have access to the most engaged users with the brand/content (this is an amazing feature, we need to be able to take this on the go). Also to be able to schedule video is needed (you can't even schedule this to post manually). Finally, a visual planner or better proofing interface for clients would be more helpful to agencies. Also not the best for e-commerce dependent businesses - you need to add shoppable items. If you can add a few of the features Later is doing, this software would knock social media mmgt out of the park. PROS: - has a really unique CRM aspect that allows you to identify the most engaged users of your brand & keeps track of their interaction - better for agencies needing to proof to clients - works on multiple social networks - has an app (needs improvement - missing some functionality but generally loads & functions well) - Interface is straightforward - has a really nice video demonstrating power of features, and how to use them - planning calendar is one of the easiest I've used, and makes posting quicker
Cons:
CONS: - The online interface while nice, is a little hard to navigate at times. It is easy enough as an agency to navigate, but I haven't tested it with a client yet for this reason. - No visual feed planner. Its easy enough to do on your own with InDesign, but if your clients are posting additionally on their own at all, it creates extra unneeded work for the agency. - Need to be able to post video (even if its manually). - Needs access to CRM (shows most engaged users & keeps track of their interested content) on the app. - Be able to tag shoppable content. FINAL THOUGHTS: Really, really, really have high hopes for Zoho here. They have been on our radar when they developed their CRM suite. We were too small at the time to need it, but with the addition of this social media mmg software, they could have a home run if they fixed a few things. Keep the updates coming! Nearly there
In this digital era, my business is armored with Zoho Social
Comments: Zoho Socials has allowed Avane Clinic leave digital footprint in the social space which has been a really fulfilling marketting option. It has attracted closely to 45% of our total clients and we are still hopeful that this success story will continue as long as we have it onboard
Pros:
Honestly this platform has every feature one could want. It offers a range of benefits at such a reasonable price. Compared to other platforms Zoho Social is easy to set up and use and it's intuitive interface is a uncomplicated. It helps manage digital marketing campaigns, lead management, monitoring , analytics and reporting, publishing content in the digital space, connections and team collaboration. The app is really dependable and functional. I am a really happy user of this platform
Cons:
For all this time I have used Zoho Social, there is nothing I have found challenging about it