Reviewed on 28/09/2017
Abas made our business run better and enthusiastically gave me the tools to make abas even better for our unique business.
Comments: I have enthusiastically recommended abas to several other businesses. The abas-USA team is great to work with. Even at the highest level (owners and executives) they take a personal interest in their clients and have a deep understanding of their product. It would be expected that someone in my position would interact with several consultants and technicians at abas-USA but over the course of the last five years I have also come to personally know the over/President of abas-USA as well as the VP of Operatoins, the VP of Information Systems, and pretty much the entire US-based management team. I have also had the opportunity to meet several of the German executives, company officers, and programmers to discuss the system. You can't fake the enthusiasm these guys have for their customers and for their product.
It's a complete solution - you won't be asked to pick and choose between dozens (or hundreds) of modules that can be included or not during implementation. This program was also not cobbled together from disparate programs and modules purchased by some corporate entity and bundled for sale.
Abas technical support is excellent (more on that later).
Abas user support and training is also excellent - they run what they call the "abas academy" out of their Virginia offices. They have frequent multi-day training courses focused on different aspects of the software. The best are the technical training courses where they teach 'higher-level' users (like the system admins from their clients) how to program customizations for themselves. Some of our most useful processes were programmed by me in-house.
Abas is always getting better and changing with advances in technology.
The program is remarkably stable. It runs (preferably) on a linux server and uses a custom designed database (that is a big $ savings over an erp running on a windows server using an SQL database). In four years, the only time our ERP system has been down has been during power failures or when I did something to break it. When I did disrupt the system, during non-business hours, the support team had us up and running again withing an hour.
In general, support tickets are handled very promptly. Urgent or critical tickets are addressed immediately.
There is a group on LinkedIn where users communicate and help each other out. Many of the members are "IT Manager" types who use/administer/customize abas where they work.
On the technical side, getting into programming the proprietary database means a bit of a learning curve for anyone who is used to using SQL.
Mobile applications aren't fully implemented but more are constantly being developed. The mobile app server addition is a significant investment.
The system had no built-in capacity to close idle sessions (to free up licenses for the pool) so I had to program a work-around.
I have had a couple instances where a fairly green support tech got assigned to a ticket and wasn't much help.
Reviewed on 25/09/2017
Customizable ERP helps Custom Manufacturer Streamline Processes
Pros: ABAS has the ability to connect to design software such as Solid Works. This connection allows our engineers the ability to create parts, work orders and bills of materials with a click of a button. This is a huge improvement over the manual systems we use to use. ABAS is also very customizable. This allows us to fit the ERP system around the way we like to operate instead of settling for methods that may not be exactly what we wanted.
Cons: As with any ERP system, there is a ton of content, screens, reports and applications. For a new user, this can be overwhelming and typically takes some time to understand the navigation and how to utilize the system. ABAS has done a good job making navigation similar between all screens but this also can cause confusion as to what screen the user is working in. With practice and training this becomes less of an issue but is a real challenge for new users. The addition of a central reporting system with pre-made reports that can be modified as needed, would also be a welcomed addition. Currently reports are embedded within info-systems and not always obvious to the user.
Pankl Racing Systems, based in Austria, specializes in developing and manufacturing engine and drive-train components for racing cars, high performance vehicles and the aerospace industry. Pankl is a global organization with worldwide subsidiaries in Austria, UK, USA, Slovakia and Japan.
In Austria we've been using abas ERP since 1995, in the USA since 2002, in the UK since 2004 and in Slovakia since 2008. At the moment we are running abas ERP version 2009r4n11 at all the Pankl subsidiaries.
We decided to use abas ERP because it provides all the necessary functions for a mid-market manufacturer like Pankl and from our point of view it has a really good cost/performance ratio. Another benefit is the flexibility of abas ERP. If your company needs customizations, like additional fields in screens to enter data or personalized reports, abas can make that happen.
I was not personally involved in the abas ERP implementation process in Austria and the UK, but I never heard anything negative about these projects. The implementation process in the UK and in Slovakia took 3 to 6 months at each subsidiary. It took us a little bit longer in Slovakia compared to the UK, because we are running abas ERP in Slovakia in 4 different languages: Slovak, Czech, English and German. Both software vendors, in the UK and in Slovakia, were really helpful during the whole roll out process.
We received all the help we needed during the implementation process and I really appreciate the fast response time of abas USA when there are problems or just user requests. In a demo system, which is actually a copy of the live database, each department receives special training in abas ERP. This approach has 2 major benefits:
1. The user has the chance to increase his knowledge of abas using familiar examples from the live system
2. The user is already in contact with the abas ERP system, but in a "save" demo environment, where he cannot damage anything in the live database.
Based on our experience such lessons are more efficient for a new user than just classroom lectures. Our users usually learn to use abas ERP really quickly after these training sessions. As with each software solution, abas ERP has "special" features and functions, but if you are aware of them you gain a big advantage in handling the abas ERP software. The biggest benefit is to have all the relevant data from purchasing and sales, production, materials management, production planning and control (PPC) and financial accounting combined in one system.
Reviewed on 19/08/2015
ABAS-Part of the Family
Pros: This ERP software is very flexible and customization to fit our needs. It also contains many "cutting edge" features like integration with Solid Works engineering design software, E-Business, Document Management and Business Apps that many of the others did not have or were "bolt" on third party add-ons. Working with ABAS through the install and continued support I have to say the feeling that we are part of the "family" is what I like best about this vendor. They take the time to listen to what you are trying to accomplish and work with you to solve your issues all while maintaining a positive attitude.
Cons: The source coding is in German. While this doesn't affect the average user since all screens are translated to the native language it makes it a little more difficult for advanced users who wish to do their own programming or screen adjustments.
Reviewed on 28/09/2017
Best flexibility available in ERP systems
Comments: It is great to have an ERP solution that has so much capability to provide for unique business solutions. The problem with the ease of use, is tracking these changes and creating more maintenance and upgrade work in the future. Make sure to check functionality in the core product before you add custom solutions, often you can meet your requirements with just a little bit of training and small changes to your process.
* Highly customizable interface that allows for adding additional functionality and improving users experience
* Easy to learn programming language
* Modern web services available for web based applications
* Functionality and flexibility of the big ERP providers, without the high cost
* Tracking and updating customized solutions is not very smooth
* Small user base in the US makes collaborating with other companies hard (this is improving)
Reviewed on 09/11/2016
Best flexibility and functionality for your money!
Comments: Trust Automation has been using abas ERP since 2011 and I have been working on building custom solutions here for 3 years. I am impressed by the ability of abas ERP to easily allow me to create new functionality and improve business processes to help our users. The online help manuals were original translated from German, but they are continuously updating them to be more current and readable. Also, new training manuals have come out which are very easy to read and have examples to work through. Both abas USA and their parent company abas AG are doing a great job at innovating and bringing new functionality and expansions to the product. The RESTful web services that are now available allows so much flexibility to display the data and have the ability to create interactive web-apps for dashboards.
Pros: Ease of extending new functionality to the database.
Comments: My organization is an engineer to order business that services many different industries and applications. We have a base product that can have hundreds of options that are added to it making BOM creation and credibility difficult at times. Prior to moving to Abas ERP, my organization used M2M, which was not easy to use and was not easily customized to accommodate our needs. To make customizations in M2M, we had to have a programmer right a number of external programs that would write to M2M allowing us to get what we needed from the system. Although this helped us, it also kept us from receiving support from M2M and allowing us to upgrade to newer versions. The switch to Abas ERP was a very good transition… much easier than I anticipated. I believe a lot of this has to do with the amount of time we took to test and ensure all our information was entered into the system properly. We spent nearly a year preparing the system to go live and with the help of the extremely knowledgeable and helpful consultants. I can say that we have a great deal of confidence in the information in our system, which is something we never had with our previous system. In addition, we spent 4 months of training the users twice a week prior to going live and when we went live, our users knew what they were going to see and were very prepared for the transition. We have been on the system for 7 weeks now and I can honestly say that we have had VERY few problems and when problems have come up, Abas has been quick to address them and help us through them. The only area that I think the system lacks is in the area of subcontracted parts. The system does limit you to what you can do with these parts, making switching parts to and from subcontracting an extremely daunting task. All-in-all, I could not have asked for a better experience with an ERP system and organization and this is my third ERP system implementation in 12 years.
Reviewed on 08/09/2017
Very userfriendly software and easy to navigate
Pros: Unlike some larger ERP companies that when need assistance you get a different person every time you call - with Abas you have a select group of people assigned to your company that you can build relationships with. They become very familiar with your company and how it works. This in turn is helpful as you grow and want to make changes within the system since they are already knowledgeable about your business.
Cons: It's both good and bad...the system can do so many different things (which is great!) but it can be overwhelming at first. When you see demos of things you like and want to have right away when you start up you find that you need to take a step back and get the basics running first.
Reviewed on 31/08/2017
Not happy with company, product average
Comments: We were misled during the sales process in that we were told the system could function in ways that it cannot. The implementation process was a mess as it took 16 months then on the day of launch we were provided a product that did not work. Initially Abas would not listen to us when we told them that it was not functioning. It took months for them to send a representative out to take a look and the conclusion was that we had to start over. Abas created a new system for us and we had to re-create six months of data re-entering all sales and A/R, but it was impossible to do all data, so the purchasing side was entered as opening numbers. We lost some detail from the sales side as well. We have historical data that can never be retrieved.
Pros: Integrated with the financials. Very easy to move data to excel. Many screens within Abas function like excel which is handy. Can customize many reports.
Cons: Requires too many customizations to meet needs, which gets very expensive. Some basic financial and CRM functions do not exist. An example would be it will not process a reimbursement. When you need customer service you put in a ticket and often get a programmer who has not worked on your system or does not recall the details of your system/company and so you pay for them to research your issue. There are bugs with the system functioning on mac even though they claim compatibility. Not all of our users are on mac. I have had some functions mysteriously malfunction and we have to pay Abas to get it fixed.
Reviewed on 11/11/2016
New ERP System
Comments: We have our first plant running live now with Abas and will bring our 2nd plant online end of this year. It has been a challenging but productive year for us. As with any implementation of a new ERP system there will be hurdles along the way. Due to the nature of our business we have needed to make a bunch of customizations within Abas. The team we are working with has been very supportive and done a great job of helping us determine the best way to make these changes. Our company is also using 2 functions of Abas that not all customers are currently using. EDI and Simcron are the systems we have utilized to bring in all our customer orders electronically and generate a production schedule. The Abas AG team in Germany has been working diligently with us to learn these 2 systems and help with any problems we have had. We have already found so many ways to save time for our employees and simplify their day to day ERP activites with Abas; so we are looking forward to having the entire company changed over in the next couple of months.
Reviewed on 11/09/2017
ABAS is an ERP system made complete by its functioning software and knowledgeable personnel.
Pros: ABAS is completely customizable and you can get out of it whatever you put into it. Implementation is never an easy task but ABAS has it down to a science. We went live in January 2016 and have not looked back since. The team of support was great. ABAS is always improving and moving forward which makes it an exciting company to be partnered with.
Cons: The support system is on a portal that I find confusing. I would rather pick up the phone and have a conversation with someone and that is what I will often do.
Reviewed on 18/08/2015
Great new up & coming tool
Pros: The product is fully customizable. A business can actually successfully launch this ERP within the budget set. Abas-USA does a fantastic job of keeping the customer in the know for how well you are doing with your goals, and letting you know how much you will have to do in house in order to keep your costs down. If you are willing to spend, they are great at doing the work, training the users, keeping everyone in the know.
Cons: Some core functionality you would expect from a software is not there. Specific accounting rules, tolerances, etc. The training manuals are not well spelled out, or are few and far between.
Reviewed on 15/09/2017
For what it offers, abas' ERP pros outweight any cons
Pros: The ability to manipulate data to create customize reports I find is extremely valuable. As a manufacturing company, I find It's ability to store all information in one erp system saves every department time from maintaining information in different databases and gives us quick access to any information we're looking for.
Cons: The learning curve is longer compared to the standard , more conventional software options and requires the user to be more skilled.
Reviewed on 29/09/2017
Effective & easily customizable ERP software
- Using their inventory mobile app, our inventory accuracy has improved vastly
- With a coding class from abas, small customizations can be done internally
Cons: - We have large & complicated bills of materials that were difficult to manage. We did a bit of work to get them flowing through abas effectively.
Reviewed on 18/08/2015
The best Linux based ERP software in Europe!
Pros: I have personally worked with the vendor in Karlsruhe for the Bulgarian localization and I can tell they are very flexible and efficient team and they do the job. I like abas ERP as this is the only Linux based ERP that has the complete functionality developed as a regular ERP with particular focus in production, which is in itself rare for any ERP.
Cons: Although it is commercial for a Linux based product the company that chooses to use it has to developed a small team of Linux professionals (which are more expensive and rare to find in Bulgaria than Windows specialists) internally.
Reviewed on 08/09/2017
Great ERP software package overall
-Easy of use
-Ability to customize to improve functionality
-Integration with other software packages
-Runs on Linux Server
-Error messages in German language still appear at times.
-Learning curve for users
-English documentation/help is not always clear
Comments: Lisega, based in Zeven, Germany, is the worldwide market leader in the pipe support industry, primary servicing the power and petrochemical industries. We are a global organization with manufacturing facilities in Germany, France, the United Kingdom, the United States, and China. In the early 1990s, Lisega realized that with our planned growth, we would not be able to manage the business with existing systems. Abas ERP was selected as our new standard business software, and implemented in Germany and the US in 1993, with all other sites following over the next few years. Since implementation, global sales have increased over 500%, and Abas ERP has kept pace with and supported our growth. Almost all of our 1,100 employees directly use or consume data from the Abas system on a daily basis, from the production floor to the CFO. The greatest benefit to Abas, from our point of view, is the flexibility. Over the past two decades, we have implemented hundreds of additional features to support our business processes, have integrated Abas with our other applications (project management, APS, document archiving, PLM, CAD, and others), and have done all of it using our in house IT staff. When support is required (either development or operational) we have found the Abas staff to be knowledgeable, responsive, and supportive of our efforts. Overall, it's fair to say that Abas ERP has been a significant contributor to the success of our business, and I strongly recommend it to the SMB manufacturing community.
Reviewed on 16/04/2019
My experience of using ABAS ERP
It is very friendly, has a lot of different options and ways of actions.
Few people may have an access simultaneously.
Cons: It is still complicated to work with products received to repair. Maybe this is only our specific issue.
Reviewed on 10/09/2015
ABAS - review
Pros: the ability to drag detail to excel it allowed to research and recon easily
Cons: That vendor information as far address, 1099, vendor payments and invoices were not in the same module. The ability to see what invoices were paid and how at face value. the Current payment module was difficult to read and not was user friendly. My experience with previous softwares we had the ability to take a screen shot and send to a vendor their activity and they would be able to read. I also dislike that AR and AP could not both post to the same supplementary General ledger account for sales tax payable, this was extremely frustrating.
Reviewed on 11/09/2017
abas ERP provides an integrated system for tracking our input and output
Pros: abas ERP captures so much detailed information, allowing us to create customized reporting. The customer support personnel have been amazing to work with.
Cons: Our initial set up team was disbanded which resulted in some gaps in the implementation. The team members we have worked with since have been wonderful.
Reviewed on 11/04/2017
Buyer Be Warned Big Promises Sneaky Contract
Pros: There is nothing good. We have had the worst experience from day 1. Waited too long to move from them.
Cons: From sales to implementation we have had nothing but failures. First day installation of sandbox failed. It took them a week to get this installed. We were then promised a system with applications to move product seamlessly, one swipe. This software will not allow product move until employees log out for the day and obtain a managers approval. This limits an organization to one product move per day. Unacceptable in a fast paced environment. We have encountered countless errors with a system that is vanilla ABAS as they say. No MODS. When we decided they were not a fit they immediately recited page 4 line 17. Miscellaneous on the contract holds them harmless without accountability. They recite it like a daily prayer. i am thinking this isn't the first time this has been an issue. Caution to anyone looking at ABAS for their ERP solution.
Reviewed on 19/04/2018
Easy to use
Pros: This Abas ERp ia very helpful for me as a begginer in ERP. Easy to use and easy to learn. Tume saver.
Cons: Don’t see any cons about Abas ERP so far for two years of using it. Can say nothing bit good experince.
Reviewed on 22/09/2015
Pros: This software has a file icon that has become significant in the process of my researching. It allows for me to see the flow of any purchase order. I am able to search for the purchase order in question and click on the file icon which shows me up to the invoice the purchase order was processed to. This has saved me time in researching if a receiver has been misplaced into a wrong invoice.
Cons: The biggest inconvenience I have found in this software is the inability to easily make corrections. Once there is an error posted, it has to go through a process to make it right.
Reviewed on 12/07/2017
- The basic system is delivered without any feature.
- It is necessary to ask for extremely expensive specific developments to have interesting features.
- Little intuitive because it is necessary to open a large number of windows to obtain an information.
- It is impossible to manage ourself the customizable imports. - If you do not take the option of the businesses apps, the software is not intuitive and the exploitation of the statistical data is difficult.
- This ERP is more for production and logistics ... while we also make many of commercial. Relatively disappointed. We thought that the change of ERP would simplify us the life but it is very far from being the case. It has been more than 8 months since we migrated on this software and there are still numerous problems. The basic software is an empty shell. Very honestly, I used other ERP which were more complete and more successful as for example SAGE 100, SAP, CEGID ...
Reviewed on 12/01/2018
Pros: It is easier to use, Friendly interfaces, quick access to system modules, the system is stable and reliable
Cons: Can not support standalone , can not be integrated with other system, it is quite expensive hence many can afford