MyAppointments Reviews

"USER"

Pros: I liked that it keeps me on track with my appointments.

Cons: If you don't cancel after your trial that it will chagre you for it.

"Students and staff love using MyAppointments at Midland College in Texas"

Comments: MyAppointments has an excellent program so far. Waiting to see what the future holds with this app.

Pros: This program is very easy to use. It is a very successful program with the students and staff. Being able to check appointments from our phone is amazing. Very easy to close out at the end of the day. We like the social media compatibility. MyAppointments sent staff out to personally train us in our own environment. Rep was awesome!!!

Cons: Gift Certificate and card is not easily accessible. Figured out Client Account is the best option right now.

"Its my virtual secretary for appointments"

Pros: It sends text msgs to the customer for their appointments, the customer support is very friendly and helps you resolve issues on the spot

Cons: 1 customer - 1 text msg for 1 days appointment, irrespective of the services they have booked. This is more of a feature enhancement.

"Somabel Med Spa in Texas is in love with MyAppointments"

Pros: For 20 years we have been using the desktop program (Elite) and we are excited about the conversion to the cloud base solution. The best part of my relationship with the company is there customer service and eagerness to help me any time I call in. I especially appropriated Reps.

Cons: I am excited about my new online profile page for my clients to see.

"Excellent choice"

Comments: All in all the program works well.

Pros: I like the ease of booking appointments from mobile devices. The screens are easy to navigate and it meets the needs of our salon. The BEST part of this program is the support staff you call when you need help. They are fabulous!!!!!

Cons: I think the only thing that would rock would be the ability to edit a register transaction after it is closed like the old Elite software.

"Easy to use and efficient use of time"

Pros: It is extremely easy to set up and hit the ground running. The price is more than fair and I love that there is no contract. The product is easy to customize and the interface is intuitive. Patrons are able to easily and conveniently book their appointments.

Cons: At times the software runs slow, however technical support is always readily available to assist with any conflict.

"The BEST Business Decision Ive made..!!!"

Comments: Made my life easier

Pros: I looove the fact that this program is user friendly..my customers enjoyed the ease of scheduling their appointments without having to contact me ...So it was a win-win for both.. Because I could continue working on my clients and check and approve appointments later in my day.. Everything i have learned bout this program i absolutely love...and i cannot wait to recommend to many of my industry friends...Thank you MyAppointments for making my load easier and allowing me to make more $$$..

"So Simple"

Pros: MyAppointments makes organizing my day so simple.

Cons: I have no negative comments to report on this software.

"I'm "wowed" by this company and their integrity!"

Comments: It helps me to stay better organized and my clients love the text reminders

Pros: We met the MyAppointments team at America's Beauty Show in Chicago 2018. I really was impressed with a representative. He was wonderful and explained everything very simply. Today one of the representative came to my salon and continued to do the same. I'm wowed by this company and the integrity it seems to have. Thank you, I appreciate the one on one training.

Cons: I can't think of any con, it is so easy to use.

"great customer satisfaction 100% and i highly recommend this software to all businesses."

Comments: it makes my life easy because my clients don't have to call me anymore they can book an appt directly from their cellphone.

Pros: user friendly and very simple . love the face to face interaction. I first met the my appointment team in orlando and i fell in love with the program instantly. i really love how fast they get back to me quickly and efficiently. im very happy they continued to call me to keep up with my progression as a new business owner. The support rep. actually came from Gainesville and trained 2 of my appts and they pickedup the software very b quick and easily. im very thankful to them!!!!

Cons: im looking forward to upgrades and more control over customization. i love the feature that allows my clients to book an appointment on their own and i wish i could customize it a little more so i can customize it to my website.

"the best"

Pros: being a busy family of 5 this is a must to keep up with activities and work related jobs. quick and easy to learn!

"They take such good care of us! They even sent team all the way from Florida to help us."

Comments: Its cheaper, better and more user friendly than our last scheduling program.

Pros: We love that it is so similar to Elite. It meets all of our needs and some here at the salon. They answer the phone first time every time if we need tech support and they speak plain English.It is also very user friendly.

Cons: We don't like that it doesn't prompt us for a formula while checking out a customer but we were assured they would develop a feature for us!

"Exceptional customer support. Easy for me, easy for clients!"

Comments: It provided the virtual 'reservations desk' I was seeking and allowed clients to book appointments without contacting me.

Pros: I have been jaw-drop amazed by the personal, human, attentive, responsive customer support. Within two hours of sign-up, I received a text from my assigned customer rep! He was prompt in his responses and knowledgeable to help. He was genuine in getting to the bottom of what I needed out of the software and helping me get it to the point that it was doing exactly what I needed it to. If we came to a non-templated need, he contacted the people who were able to change things and customize to my specific, unique needs. It's extremely user-friendly. Clients have also been on and booked appointments with ease and I have not had any issues or complaints from them having any trouble.

"Can't Wait to use this in my Training Center for Continuing Education!!!"

Comments: MyAppointments has changed the way I book appointments -- no more carrying an appointment book and pen. Also, my clients can stop calling me day and night to ask when I am available -- instead, they just book online from their cell phone!

Pros: I was at the show in NY last month and wasn't looking for software and saw a friendly face at the MyAppointments booth. His anme was Leroy. Without saying a word, I could tell he had something REAL to offer so we started to talk. He started to tell me about MyAppointments and from that point onward I was sold! I am using it today and love it. Easy for me to book appointments and easy for my clients. I plan to soon open a training center for continuing education for licensed beauty and barber professionals. This software is so easy that I am planning to use it at the training center. Oh, and I really love the "real people" experience I get from MyAppointments!

Cons: I have no comments here I have no comments here I have no comments here I have no comments here I have no comments here

"Pink Hair"

Pros: Very easy to work with and if I have a question it’s very easy to contact a representative.

Cons: Sometimes when I’m in a rush it’s too many steps to make an appointment or review a clients past appointment

"Iam not great with technology and was a bit scared but was so amazed on how easy it was to learn/use"

Pros: I love how user friendly it is, I have not had any issues using or learning it! I love how it sends text message reminders to the clients and also to me whenever a change has been made to my schedule!

"AMAZING"

Comments: i love the fact that they actually sent out someone to set it up and teaches how to use it, our other software company charges for that and i have it 5 years and STILL CANT UNDERSTAND AND UTILIZE 80% OF IT.

Pros: This is very user friendly and my staff LOVES being in control of their bookings, it makes them feel like an important part of this business

Cons: NONE SO FAR, im so excited to start using it

"I've learned to use this software program under 30 minutes"

Comments: Makes life easier...more time for margaritas!

Pros: Within an hour after signing up for free membership I received a text message from a representative ready to help me. Over the course of a couple of weeks he was very patient due to my schedule he was very accommodating. Being that I let him know I was computer illiterate I found that this was pretty easy to navigate..easy to book appointments and to add clients. I highly recommend this software for any pet grooming business.

"My Appointments has redefined my LIFE!!"

Pros: I came in contact with My Appointment during the IBS Show (New York) in March. My business, life, service, and quality of life has change because I am less stressed about managing my appointment book or clients. I have more time to focus on providing service and marketing.

Cons: You have to be crazy to dislike anything. You have to be crazy to dislike anything. You have to be crazy to dislike anything.

"Fell in love immediately!!"

Comments: Will improve our school transition to the work force.

Pros: The system and fast and easy to work from any device. The training was very informative and exciting! This is a great system for all ages! We are a school and added the program to help the students transition to the work force!

Cons: I have nothing bad to say. I have nothing bad to say. I have nothing bad to say. I have nothing bad to say.

"I have been a customer for 15 years!"

Comments: I am better organized, my clients can make requests for new appointments from their cell phone, and my staff can check their schedules remotely from home.

Pros: I started using their Elite desktop program back in 2003. The reason we loved Elite was because it was so user-friendly and easy to understand. We switched over to MyAppointments (their cloud-based solution) mostly because we wanted clients to receive text messages to their cell phones reminding them of their upcoming appointments. MyAppointments is a great software program, but what I love most is their customer support -- I have real person I can call to ask a question anytime. They are friendly, courtesy and eager to hear my input for improvement. Whenever I have a suggestion for improvement they listen and keep me updated as changes get added. We are located in New Orleans where we get a lot of tourists visiting and we love how new clients can find us online by typing in "New Orleans" on the main page for MyAppointments. I love this system!

Cons: We would like clients to receive one text reminder for all five services scheduled in one day, instead a text reminder per service. We understand this will be updated for us in the future.

"MyAppointments Came To My Doorstep!!!"

Pros: I found MyAppointments at the IBS NY 2018 trade show. They were the cheeriest salon management software company in the entire space, and to make it better they integrate with Square, which I am currently using for processing. I thoroughly enjoyed the walkthrough that they did for me at the show, and for the first time (because I have tried to use other software programs in the past) I left their booth feeling very positive; ready to head back to the salon and get started. Not only did I get a quick follow up phone call and tutorial, but then I got a personal handwritten note in the mail. Followed again by a text. The next thing I knew, my rep at MyAppointments told me he was coming to me. From Florida to upstate (and I mean UPstate) New York, 1307 miles, they came. And I spent a delightful time working hard and learning a ton. We sat side by side entering data and taking notes. He did whatever was needed including a remote call to the developer during our session. I am really impressed with their customer service and by the program itself. I have a hopeful feeling regarding how much myAppointments is going to help my business grow and succeed. The relative ease of use as well as the pleasing graphics really works for me. I feel confident and satisfied with my purchase. Thank you!

Cons: The fact that I have to discipline myself to really learn it to make it my own and have it work for me. But already I can see that the hard work is up front, and since I was helped by my rep, I'm almost all set. I'm not fond of some of the colors, but a little bird told me that adjustments are being made to make it even better.

"I am Happy Customer for 9 years Now!"

Comments: It's easy for me, and I can save client records, gives me totals, easy to click, all my reports

Pros: The people behind MyAppointments have always been there for me throughout the years. I first started using their desktop program called Elite, which was very easy to use. And was very happy to switch over to their internet version which offers even more powerful functions. One time someone from MyAppointments came to my business in person to provide further training. I highly recommend MyAppointments for anyone. The appointment book, client features and sales register are extremely easy. and my clients love receiving text message reminding them of their next appointments. I really love it. Going on 9 years strong with this software company!

"Easy to use/ time effiecent"

Comments: I highly reccommend appointments.com. Its very easy to set up, and ounce it's set up, it's like having your own personal secretary, storing client information, online booking, alerts to you as soon as anything happends like appointment bookings, canceling or rescheduling . Also txt alerts to your clients confirming their appointments for the next day. I really enjoy knowing anyone can book at anytime from anywhere they are, and I will be alerted wherever I am.

Pros: Easy set up/ reliabity/ cost efficient/ time saving

"Great technical support, always attentive, website is easy to use and its very resourceful."

Comments: Allows us to smoothly process our patient's information for scheduling purposes.

Pros: It is customizable and easy to use. Fast & efficient. Patients are able to interact with the website and allows them to easily and conveniently book their appointments.

Cons: Sometimes software runs slow however technical support is always readily available to assist us with any conflict.