Doxy.me Reviews

Doxy.me review

Comments: I have had a very positve experience with it, very easy to use.

Pros:

I like that i can meet virtually for appointments.

Cons:

There is nothing i dislike about doxy.me. it is a great program.

Doxy.me is the only telehealth/teletherapy tool for me!

Comments: Pretty close to perfect. I get great service, very few call issues (which are generally an internet issue and NOT a Doxy issue), and for the price I get a TON of great tools and abilities.

Pros:

I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures.

Cons:

Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker.

No-clunk, user-friendly, clean way to do telehealth for both clinicians and clients!

Comments: It has been incredibly smooth for me as well as for my clients!

Pros:

It's incredibly user-friendly and clean looking which only helps me use it more often!

Cons:

I wish that the free version had a way for me to blur my background.

Works but with many inconveniences

Pros:

It seems like a free service, so it's an option for appointment based meetings

Cons:

but I have always had consistent issues for connectivity for both video and audio. Lagging has been a common issue so I would prefer other applications.

Doxy.me is a great platform for telemedicine.

Comments: Great, excellent, consistent, easy to use.

Pros:

Doxy.me is easy to use, secure & HIPPA compliant platform.

Cons:

Nothing. It fits my needs very well. I don't have any issues with it.

Good for the very small people.

Comments: Overall, very good. Clear picture, clear sound quality. Intuitive to use for me and clients.

Pros:

Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform. Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra costs.

Cons:

Sometimes connection is dodgy - postponement of appojntments has been necessary.

Easy to Use, worth every penny

Comments: I have used Doxy for 4 years. I checked out a number of competing platforms, all of which had more cons than pros. Doxy keeps it simple for me and more importantly, for my clients.

Pros:

This is the simplest, most user-friendly telehealth platform I have ever used, including the one within the EMR system I use. Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions.

Cons:

The security measures make the connection a little fussy i.e. if your camera has been used on another platform and that software is not closed, Doxy will not allow a video connection. I just have to be careful and prepared to troubleshoot with clients.

Reliable and secure

Comments: Over all experience the last three years have been with very little tech. issues, very reliable, Video feed improved, and added services. I have a professional account it works great.

Pros:

Security encrypted end from end and HIPPA compliant.

Cons:

occasional technical issue on other end with clients, mostly Android phones

Doxy is the most professional and HIPAA compliant platform for counselors and doctors.

Pros:

Doxy is HIPAA compliant, and the platform is easy to use for myself and my clients. Clients do not need to download anything or enter personal information. They click on the secure link that I provide to them. Our connection is reliable unless one of us has WIFI issues (which is not Doxy's fault). I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms.

Cons:

I love Doxy! Doxy is the most professional and HIPAA compliant platform I have found for counselors and doctors.

Thank You, Doxy.me

Comments: Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our consumers and is highly recommended.

Pros:

So user-friendly for me and our consumers. Provides excellent value for the investment.

Cons:

When using the background feature I can only use the blur, as the other backgrounds do not integrate the background in a way that is not distracting. The feature needs work integrating and blending the facilitator with the background smoothly.

Reliable virtual platform

Comments: I have enjoyed using this platform and it has been quite reliable.

Pros:

I like that it is HIPPA compliant, easy to navigate, user friendly, and they offer a free version. My practice fluctuates and at times is slow which would not benefit me to pay the subscription.

Cons:

It would be nice if they offered different pricing options. I realized the higher you pay the more the "bells and whistles". The paid subscription has some great features which can be customized.

Love this product

Comments: I've used Doxy for more than two years now and I rely on it daily to help me communicate with my clients. From live video sessions to posting information and links in my waiting room, Doxy helps me expand the care I give to my clients. Because most of my clients are seniors, I particularly love that they don't have to wait for a link during each session. The static address allows them to bookmark my Doxy site so it's always available to them.

Pros:

Static address, waiting room, ability to collect copays, ability to share screen, two way uploads.

Cons:

It's not really a con but I do wish the client and I could both see the time we've been in session to keep sessions to an appropriate length.

I love this Product

Comments: It is easy to easy to use and each time I have had a problem they have responded well

Pros:

Ease of use and it has all the elements I need

Cons:

I have no complaints about the product.

User friendly platform

Comments: it has served me well since the pandemic and after. Really appreciated having this tool when critical.

Pros:

Easy for clients to onboard. Therapist easily able to view clients reactions and respond to them. Easy to operate

Cons:

nothing. Never had a problem requiring assistance

Doxy.Me is a great online platform

Comments: Very positive. They are very responsive to questions and support issues. The system works well.

Pros:

I started using Doxy.me during the pandemic when we all had to scramble quickly to move from in person to online. I've found the platform to be very easy to use for me as well as for clients. I continue to use the free version as I am not working as much and don't need the extra features.

Cons:

I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet outages happen).

Doxy.me a wonderful platform

Comments: Overall this is a wonderful platform. I would recommend and have recommended to all of my colleagues providing telebehavioral health services. It is well worth the cost; very cost effective, and so easy to use for both the clinician and the client.

Pros:

HIPPA Compliant, waiting room, ease of use, cost

Cons:

Nothing about the site I don't like. Apparently it has a lot of capabilities I am not familiar with and need to become more familiar so that I can leverage the entire site for my telehelath practice.

Doxy works well

Pros:

Good audio and video and it's hipaa compliant

Cons:

I wish there was an alert to let me know when clients entered the waiting room. I also wish the virtual backgrounds worked better. Pt sometimes could not see parts of me. I looked ghostly

Doxy is great for telehealth!

Comments: Doxy has made it possible for me to work from home. It has made it easy to acclimate new clients who have never done telehealth. My clients and I are very happy with the ease of use and quality of the audio and video. As a patient myself, I have used Zooom and other platforms and found them cumbersome, poorer in quality and harder to use.

Pros:

I like that the link is always the same and it is very easy for new users. I transitioned from in person to total telehealth in one day at the start of the pandemic. Doxy made it easy and less stressful.

Cons:

Occasionally the audio goes out or the video freezes, but I suspect that is due to users internet service. When clients have fiber optic internet there are rarely issues.

Affordable, efficient, Hipaa compliant

Comments: Overall I have had a very positive experience and the fact that I'm able to get this quality for free is priceless.

Pros:

I liked that this platform provided the option to continue services for free while being HIPAA compliant and being 1 of the first video platforms to do so during the pandemic. It's affordability continues to give clinicians like me a secure space to carry out our important work without worrying about data leaks and privacy violations.

Cons:

At times the audio and visuals can be glitchy

great software for doctors

Comments: excellent

Pros:

easy to use

Cons:

occasionally have trouble connecting, mostly due to patient internet

Good telemedicine platform.

Comments: Fantastic experience while using Doxy.me

Pros:

Easy to navigate and compare with other platform.

Cons:

I don't have anything to report about doxy.me at time point.

Doxy works very well for me

Comments: It's there when I need it. With a very limited practice I appreciate that no cost is involved. Clients quickly become comfortable using Doxy.

Pros:

Easy to use for both practitioner and client.

Cons:

There are occasional problems but my experience is that these are quickly overcome

Would recommend to solo practitioners

Pros:

I work with adults with ADHD, and having a simple link has removed barriers around having to download apps or platforms that require frequent updating.

Cons:

At times clients have difficulty connecting their video.

Doxy.me is a very secure Resource

Comments: very positive experience for me and clients

Pros:

I like that Doxy.me is easy to use and inexpensive. It's also HIPAA Compliant so it protects client's confidentiality.

Cons:

Nothing at this time of my usage, except a temporary freeze once in a while

Doxy is fantastic!

Comments: I have used it for the past 4 years and I have no complaints. Predictable, dependable, and good quality.

Pros:

It's free and easy to use both as a clinician and a client

Cons:

I truly can't think of anything I don't like