18 years helping British businesses
choose better software
About PriceLabs
PriceLabs is a revenue management solution for short-term rental providers that offers dynamic pricing and market intelligence tools.
With their latest release and UI improvements, PriceLabs is far and above the best pricing tool. Flat monthly rates and tons of customizations make this the tool of choice for any co-host manager.
That said, I couldn't be happier with the service.
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Worth Every Penny
Pros:
My property management software let me set up basic perimeters, but nothing like the powerful tools PriceLabs provides. Once it's set up it updates my rates daily, something I could not do with multiple properties to manage,
Cons:
Not really a con, but there is so much market data they can provide that I still haven't 100% learned how to utilize it all to its full potential.
PriceLabs Response
last year
Hi Chelsey, Thank you for taking the time to leave us this feedback. We are so glad to note that PriceLabs has helped you streamline the process of updating your rates across the multiple properties that you manage. Looking forward to continuing to serve you in 2024. Warm regards, Richie
The best investment in my Holiday Let by far
Comments: An extremely good service, from the quick responses to my questions and queries via email, to booking 30 minutes teams calls to screen share my PriceLabs and go through all my questions and problems. My bookings have gone up drastically at one of my properties to almost 100% occupancy rate, I won't go without pricelabs on any of my holiday let's now
Pros:
The support is tremendous, I really enjoy how quickly and thoroughly you guys reply. The product itself needs nothing in my opinion.
Cons:
I do find all of the different setting hard to use, but I guess that's just comes with spending more time on it.
PriceLabs Response
5 months ago
Hi Harvey, Thank you for the detailed review! We're thrilled to hear that our support team has been able to assist you effectively and that you find PriceLabs so valuable. Your success, especially achieving nearly 100% occupancy, is fantastic news. We understand that navigating the various customizations can be a bit challenging. You can check out video tutorials for our products on YouTube - https://www.youtube.com/watch?v=kv2v2dsM0no&list=PLL46gVlpywvy-n75-2PZfZPbqlT4tlen3&pp=iAQB Please don't hesitate to reach out for assistance at [email protected]. Thank you for choosing PriceLabs! Warm regards, Richie
Worthless
Comments: Horrible
Pros:
There is no pro for us. It was completely worthless. We gave it over 6 months. When it was costing us money we dropped it.
Cons:
This product did nothing for our rental business. We understood how to use the tool, it was not difficult to use. It just does not work well. Their customer support was non-existent.
PriceLabs Response
2 years ago
Hi Patricia: This is Richie and I am one of the founders here. We are very sorry to disappoint you. We are glad that you found the tool easy to use. I am glad that you are continuing to use PriceLabs still and I see that you have started to receive bookings. We highly recommend watching our training that happens every day to optimize your account. I also briefly looked at your account and it seems pretty solidly booked. Maybe this was after you increased price?
Critical automation for vacation rental pricing
Comments: PriceLabs has worked well and is an integral part of our short term rental business.
Pros:
PriceLabs automatically monitors hotel and vacation rental pricing, suggests the best price for my units, and updates them across my vacation rental marketing platforms. It catches changes in market demand before a human can. Having a tool like PriceLabs allows me to maximize my revenue with minimal effort.
Cons:
There are so many options for customization that the user interface felt overwhelming at first. That said, PriceLabs does a good job of explaining each feature and getting you over the learning curve in a self-serve way.
PriceLabs Response
3 months ago
Hello Perry, Thank you for sharing your experience! We’re glad to hear that PriceLabs has been helping you monitor market trends automatically and maximize revenue with minimal effort. We understand that the range of customization options can feel a bit overwhelming at first and are pleased that our resources helped you get comfortable with the platform. If you ever have further questions or need assistance, our team is here to support you! Warm regards, Richie
The best dynamic pricing software for your rental property
Pros:
The information it provides me about everything on my market to help me choose my base price maximizing the revenue I earn from my property
Cons:
Sincerely I can’t think of a thing I don’t like about Price Labs,
PriceLabs Response
4 months ago
Hello Hugo, Thank you for your review! We’re glad to hear that PriceLabs is helping you make informed decisions and maximize your rental property revenue. If you have any questions or need assistance, feel free to reach out. All the best! Warm regards, Richie
Great for revenue management of STRs
Pros:
PriceLabs was one of the very first softwares I incorporated into my business. I manage my own STRs and it has been instrumental in helping me automate my pricing. With PriceLabs, I've been able to achieve a high ADR and occupancy. Very organized and user friendly UI that's easy and intuitive. The customer service is also fantastic! I always get a response within 24 hours with a super detailed and helpful answer. An essential tool for all STR self managers!
Cons:
I sometimes find myself having to manually fine tune and update the prices for certain dates because PriceLabs isn't accurate.
Alternatives Considered: Wheelhouse
PriceLabs Response
8 months ago
Hello, Thank you for taking the time to share your review. We're thrilled to hear that PriceLabs has been instrumental in helping you automate your pricing and achieve a high ADR and occupancy for your STRs. We are constantly working to improve our rate recommendations and will continue to do so. Wishing you more STR success! Warm regards, Richie
Amazing tool to maximise your revenue
Comments: Great idea and great service, I can sit back and let the software do the work for me. in the first year I used Price labs, I returned a 20% uplift on my overall nightly price over the 6 month season that I open for business. Think that speaks for itself!!
Pros:
It saves me best guessing the prices for my accommodation and gets me the best returns
Cons:
the complicated looking graphs that are designed to help you understand the markets. Even with the newly added AI options, I still have no idea what it all means
PriceLabs Response
3 months ago
Hi Gilly, Thank you for sharing your experience with PriceLabs! We're thrilled to hear that our platform has helped you achieve a 20% uplift in your property's nightly rates during your first year. We aim to make data analysis as intuitive as possible, and your input is invaluable. If you need any help understanding the graphs, please check out our Knowlege Base articles: https://help.pricelabs.co/portal/en/kb/articles/listing-market-data https://help.pricelabs.co/portal/en/kb/articles/market-intel-dashboard Also, our support team is always here to help you. Please reach out to us at [email protected] in case of any assistance. Thank you for choosing PriceLabs. We look forward to continuing to support your success. Warm regards, Richie
Must have if you in Short Term Rental business
Comments: All I can say is that I wish I knew about price labs when I started in business five years ago it would save me a lot of time and most likely I would make more money
Pros:
Automatic price adjustments and great customer service
Cons:
There is really nothing to not like except when you’re not really web savvy it takes a while to learn the platform
PriceLabs Response
3 months ago
Hello Basia, Thank you for your feedback! We’re glad to hear that PriceLabs’ automatic price adjustments and customer service have been helpful for your business. We understand that the platform can take some time to learn, and we're always working to make it as user-friendly as possible. If you ever need assistance or have questions, please don’t hesitate to contact us. Our team is here to support you every step of the way. Warm regards, Richie
Pricelabs is the best part of my tech stack!
Comments: Pricelabs has the capacity to manage very minute details of pricing strategy, and open up your calendar for multiple years based on market competition. The market dashboards allows me to analyze the market and make educated moves based on those projections, and there is projection sheets now for specific properties.
Pros:
Pricelabs is incredible and it gets better every day!
Cons:
Steep learning curve, but the revenue management industry is.
PriceLabs Response
3 months ago
Hi Kaitlyn, Thank you for sharing your thoughts! We're delighted to hear that PriceLabs is an essential part of your tech stack. It's great to know our platform is assisting you with detailed pricing strategies and making informed decisions using Market Dashboards. If there's anything else we can do to assist you, please let us know! Warm regards, Richie
Beat your AirBnb Competition
Comments: We find PriceLabs a handy tool to have to stay ahead of the competition.
Pros:
The ability to manage the prices of our AirBnb properties across multiple platforms, this keeps us ahead of the competition in a very saturated market.
Cons:
One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time.
PriceLabs Response
5 months ago
Hello, Thank you for sharing your review! We’re thrilled to hear that PriceLabs has been instrumental in helping you manage prices across multiple platforms and stay ahead in a competitive market. We understand that managing pricing rules for a large number of properties can be complex and time-consuming. To help with this, we recommend exploring our Multi Calendar feature, which allows you to make bulk changes to multiple listings at once, saving you valuable time. You can read more about it here - https://help.pricelabs.co/portal/en/kb/articles/multicalendar If you have any more feedback, please write to us at [email protected]. We're continuously working to make our platform more user-friendly. Thank you again for choosing PriceLabs! Warm regards, Richie
Necessary Tool for Rentals
Pros:
PriceLabs makes it easy to ensure your rentals are priced correctly across the board that balances the best price with the best deal. We've seen an increase in bookings with PriceLabs monitoring rates daily.
Cons:
It can be tricky figuring out how to manage black out dates and forced pricing, but once you get it, it's pretty easy.
PriceLabs Response
last year
Hi Lincoln, We're delighted to hear that PriceLabs has boosted your bookings. We'll raise it to the team to work on simplifying blackout date management for an even smoother experience. Thanks for choosing PriceLabs, and thank you for taking the time to leave us this feedback! Regards, Richie
Jason's Review
Pros:
It's intuitive to use and provides dynamic pricing comparing to the local market
Cons:
I wish I understood how to use the neighborhood tab so I got useful info from it
PriceLabs Response
last year
Hi Jason, Thank you for taking the time to share this feedback. We're glad to hear that it has been easy to use. Regarding understanding the product more - we have daily, live training sessions where you can have all your questions answered. You can view our schedule here: https://hello.pricelabs.co/training/ If there's anything more we can help you with don't hesitate to email us at [email protected] and we'll get back within a few hours. Warm regards, Richie
Helped Increase Revenue
Comments: Excellent.
Pros:
The amount of data given and ease of use is incredible with PriceLabs. I can stay on top of what everyone else in my market is doing. I am able to set a plan for dynamic pricing that changes day to day depending on when people book and what the market is doing. I can capture more revenue from people booking far out as well as grab last minute bookings because I have set it up to drop my prices the closer the booking date is to the arrival date.
Cons:
It can be a little time consuming when you first start. There is a lot to learn, but there are many helpful tutorials.
PriceLabs Response
last year
Hi Laura, Thank you so much for taking the time to leave us a review. We're so glad to hear that you are confidently staying competitive and that your booking rates are up! Yes we do know there's a bit of a learning curve and we're so happy to here that you are making use of our many video tutorials and training sessions. Thank you once again. Richie
Great Product
Comments: great
Pros:
Easy to use, not expensive, clear layout
Cons:
some functionality is not intuitive, overlapping discounts
PriceLabs Response
last year
Hi Adelajda, Thank you for taking the time to leave us a review. We're happy to hear that the clear layout and UX has made it easy to use. We appreciate your feedback on certain functionalities and overlapping discounts, which I'm passing on to the team. We value your support and look forward to offering an even better experience. Regards, Richie
Make more money than you thought!
Comments: I was surprised at how much they priced some of our nights for and they actually rented for that, which was almost double what we were getting on some nights!
Pros:
I was very surprised how manny criteria they used to determine our prices.
Cons:
I wish it was a little more affordable.
PriceLabs Response
11 months ago
Hi Jennifer, Thank you for taking the time to leave us this feedback. We are thrilled to hear that PriceLabs exceeded your expectations and helped increase your revenue! Looking forward to helping you achieve your business goals in 2024. Warm Regards, Richie
complex, but technical
Comments: good,
Pros:
granular pricing ability - able to adjust tiny factors and add in orphan days
Cons:
selection of compared property types - hotels and self catering are different beasts
PriceLabs Response
2 years ago
Hi Guy, Thank you for taking the time to leave us a review. We greatly appreciate your feedback and are thrilled that you're enjoying the granularity of PriceLabs and the customization options offered. We understand that our wide array of features and customizations may seem complex, but we've got you covered. We offer weekly training sessions in five different languages to ensure you have the guidance you need. And if you ever have any questions or doubts, simply reach out to us at [email protected], and our team will promptly assist you. With regards your feedback about hotels versus short-term rentals - we have an exciting update. We've introduced a new tab called "HOTEL DATA" right next to the Neighbourhood Data tab. This tab provides comprehensive information about hotels in your area, while the neighbourhood tab now focuses exclusively on short-term rentals. We hope this change addresses your concerns and enhances your experience. We value your feedback, and we're always open to hearing more. So, if you have any further suggestions or feedback, please don't hesitate to reach out. We're committed to continually improving our platform to better serve you. Thank you once again for choosing PriceLabs and for your valuable review. Best regards, Richie
Essential for your short term rental business.
Comments: Excellent. Highly recommended. It’s complex but support are on hand to assist you.
Pros:
Allowing you to compete with the big hotels at an affordable price.
Cons:
The data is using airbnb and VRBO which doesn’t offer as much fidelity if a lot of your bookings come via Booking .com. However, I think this is being addressed in the near future.
Alternatives Considered: Wheelhouse
Reasons for Choosing PriceLabs: Switched Channel Managers
Reasons for Switching to PriceLabs: User experience
PriceLabs Response
2 years ago
Hi Mark, Thank you for taking the time to leave us a review. Yes, booking.com data is an important piece of pricing recommendations and our team is continuously working on building and partnering with best in class data sets, and that includes booking.com. And yes, we also agree that given PriceLabs array of features and customizations - setting up your account could get overwhelming. However, we're always here to answer any question you might have and we're glad you've been able to utilize our support services. Thank you once again for your faith in PriceLabs. Regards, Richie
How to bring in more $ then your competitors
Comments: We know where we need to be to pick up rentals when the occupancy level is really low. We can maximize our revenue to make sure we are staying above the rest.
Pros:
There is more data than you know what to do with but you can hone in what matters most to you and your market and stay one step ahead by pricing yourself where you need to be to get the days that would go vacant otherwise.Being able to see the other rentals in our area and there revenues and mirroring their pricing to maximize our profits has been a game changer.
Cons:
There are times when you can get to a point of analysis paralysis with all the different options but if you stay practical and don't try to overthink it you can get what you really need to make a difference in your revenue.
PriceLabs Response
2 years ago
Hi Mark, Thank you for taking the time to leave us this detailed review! We are so happy to hear that PriceLabs has helped you outperform your competitions. Our mission has always been focused on delivering value and helping our customers reach their goals - to study their markets, boost occupancy, maximise revenue, and save time. And, we're glad we've been able to deliver on those promises. Thank you once again for choosing PriceLabs. Warm regards, Richie
Key to scaling revenue
Comments: Increased revenue
Pros:
Market Analytics and geographic reports that download into reports with listing links.
Cons:
Sometimes the formulas can get complicated and difficult to interpret the final price
Wonderful tool
Pros:
The fact that optimizes my rental property to the maximum in terms of occupancy and pricing.
Cons:
Nothing to point out at the moment. It's great!
PriceLabs Response
2 years ago
Hi Nuno, Thank you for your warm review! We're so happy that PriceLabs has been instrumental in optimizing your occupancy and pricing, and in turn, we hope, your revenue and profits. Thank you once again for your trust in PriceLabs. Warm regards, Richie
Only for Price changes
Comments: As I used Pricelabs to manage more than 1000 apartments at the same time, it was very good with the possibility of grouping room types in the same price category, but the lack of other tools is very noticeable and hindered the analyzes and controls, which needed other complementary systems.
Pros:
The possibility of creating different levels of increase or decrease in price, based on the user's free decision, is very interesting when you want to price differently for each occupancy level. Also it's nice to have possibility of grouping room types in the same price category.
Cons:
I think the system is very simple, with no possibility of applying strategies such as minimum nights, entry and exit restrictions, discounts according to the number of guests, etc. This makes Revenue management very difficult, which needs to be complemented by other tools. Also, there are no suggestions or market research within the platform. All price optimization is based on the user's own management and choice, and we don't have historical reports or price changes, which makes it difficult to control.
PriceLabs Response
2 years ago
Hi Caroline, Thank you for your review. We're glad you found several features, particularly groups, powerful. However, some of the features and customisations that you mentioned as lacking, - such as minimum nights, check-in/out restrictions, and occupancy-based discounts, are features present in the product and are widely used by our customers. We find it surprising that these features were not used or apparent, and thus a lesson for our team to make these evident during our training sessions. We offer full pricing automation and the ability for users to pick their desired level of control. With all the features we offer it can sometimes be a challenge to narrow down the desired set. We'd love to show you these features and how you can get the best out of PriceLabs. Please contact our team and we'd be happy to run you through a personalised demo Thank you, Richie Khandelwal, Co-founder - PriceLabs
very good value for money
Pros:
It has risen my revenue by 30% at least.
Cons:
loading time is sometimes long and I have to reload site
PriceLabs Response
2 years ago
Hi Jerzy, Thank you for taking the time to review us. Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. So, we are thrilled and humbled to hear you say that PriceLabs has had such an impact on your revenue. We have noted your feedback regarding load time and are working on improving every day. Thank you once again for your review and feedback and and for choosing PriceLabs. Warm regards, Richie
All good so far
Pros:
Ease of use and understanding. I love it
Cons:
Performance analysis seems not track bookings from other platforms and so skews the true picture
PriceLabs Response
2 years ago
Hi Roger, We're so happy to hear that you've found our tool useful and easy-to-use! I assume that you are referring to our portfolio analytics tool - when you say "performance analysis". This is a newly launched tool (relative to dynamic pricing) and we are constantly evolving what all we show here. For example - on portfolio analytics, we recently added an ability to look at pacing charts from same time last year and you can also compare it to market performance if you subscribe to a market dashboard. We are constantly evolving our product and so your feedback is extremely helpful. As always, please don't hesitate to reach out to support team at [email protected] or using the in-product chat. Thank you, Richie
Into the future of Vacation Rentals with Price Labs
Comments: Great. In my role in getting new properties in to our portfolio it allows me to present unbias and market related data over just our internal data. It also helps me show what the market place is like to owners, enabling them to make the best decision for themselves. It has been a game changer and I look forward to the product being improved and adding features in the near future.
Pros:
It has changed the way we price, project and even view our properties' performance.
Cons:
I know it is hard, but th revenue figures can be way out at times. I have looked at our own properties on the system and the variance can be quite big. However, that is generally down to dates being blocked or high owner use.
PriceLabs Response
2 years ago
Hi Charlie, Thank you taking the time to review us. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! If you have any doubts about the way the system works, please don't hesitate to reach out to us via email - [email protected] or our in-product chat. Our team is very responsive via email and our product specialists will respond to any query within a few business hours. Thank you once again for choosing PriceLabs. Richie
Good service great report
Comments: - price fixing according to demand- revenue increase- strategies correction according to market
Pros:
Pricelabs is easy to implement the baiscs and the results appear very quickly.The support is of high quality and fairness!The constant webinars to explain in detail the features.I highly recommend pricelabs to increase the revenue results.30 days trial
Cons:
The high complexity of some features. In my opinion, it's hard to use pricelabs 100%...
PriceLabs Response
2 years ago
Hi Joana, Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions! As you pointed out, our free, no-strings attached 30-day trial is a great way for individual hosts, co-hosts or property managers to evaluate and familiarise themselves with our tools, customisations and features before making any commitment. That said, we also agree with you that our wide array of features and customisations can get overwhelming. In that regard, please feel free to reach us at [email protected] with any questions or suggestion you might have and we'll be happy to help. Our team is very responsive over email and you will rest assured, hear back from us within a few business hours. Thank you once again for choosing PriceLabs. Richie