SalesLoft Reviews

Easy to use lead gathering tool, contact tracker, and cadence tracking tool

Comments: Top-rated experience with onboarding the product and using the product. Anytime I reached out to support, they got back to me immediately and helped me resolve my issue.

Pros:

Salesloft is a great value for the money spent, it is easy to use, and my salesperson and their onboarding team did a great job getting my all set up.

Cons:

I wish they had more native integrations with CRMs. Salesforce is their primary integration.

Saleloft Over All Review

Comments: Overall experience is GREAT, it is easy to use and really effective in sales mangement.

Pros:

What I mostly love about Salesloft is that is really easy to use, and that it helps me target and follow up with more customers giving automated emails a personalized approach. Which helps me get more responses. I also love that I can sink it to me gmail, Hubspot and Seamless AI.

Cons:

What I dont like is the dialer I think is really basic, but it does not interfere with my performance. So what happens is when I important the contact from Seamless AI, I cant dial because the number was added to the company not the contact so I have to copy the number and paste in contact to be able to Dial.

Salesloft - It is what it is - Two stars

Comments: has been poor. There are better solutions out there. As BDRs we rely on tools like sales loft to do our job and make our living. When they work poorly we work inefficiently and cause us, and our company, money. Although I cannot be certain if it is a Salesloft issue or an internal issue with the folks who administer the program. Because of that I'm giving it 2 stars instead of 1 as it may not be 100% on Salesloft. Also not ceratin if my being based overseas and calling into the US means the phone issues are only for me or also for US based employees. thing is with all other VOIP calling (Zoom, facetime, skype, teams, etc...) I have zero issues - it is only with Salesloft.

Pros:

It integrates well with Salesforce. It is better than using a rotary phone and yellow pages like back in the day.

Cons:

Phone issues. Intermittent outages. Bad experience with support.

Solid Product. Couldn't imagine working without iit

Comments: Overall it's been a wildly positive experience. It's drastically increased our efficiency and helped us bring in a significant amount of revenue

Pros:

Salesloft is a staple in our business development initiatives. The platform makes it easy to organize your outreach efforts while continuously optimizing your methods. It truly helps us optimize efficiency for thhe sales team

Cons:

There are very few things to dislike about the software. We had a challenge where we were unable to track the performance of custom dispositions and sentiments on calls. Although the default dispositions are sufficient for tracking.

Highly Recommend

Pros:

From a sales role perspective, SalesLoft provides an easy to use platform for account management and tracking user productivity. The ability to create effective outreach cadences and having data analytics into testing email campaigns is absolutely crucial. The biggest pro for me is being able to make calls and track email open rates directly from the platform. My product team has also implemented an integration with our CRM allowing a seamless workflow for effective prospect outreach.

Cons:

My sales team and I are incredibly satisfied so far with SalesLoft and have not run into any system or customer support issues.

SalesLoft product review

Comments: Overall I have not been satisfied with our experience using SalesLoft because of the lacking support for business to consumers. On top of this, the customer service is nearly non-existent. Our account manager is not easy to work with and honestly has been a massive struggle for our business due to the extra resources required to get SalesLoft running as it should with the limited support coming from the SalesLoft support team.

Pros:

Overrall SalesLoft provides a way for customers to interact with business to business in a fairly new way. It helps with staying in touch and maintaining relationships that they say will help build your business.

Cons:

SalesLoft completely fails when it comes to interacting with business to consumers. There is no good texting feature as most consumers are texting during business hours rather than talking on the phone or managing their personal emails. This is the reason I would not recommend SalesLoft to a business.

Avoid at all costs

Comments: These people are vultures. Holy heck they are one of the least customer friendly companies I've ever interacted with. The Comcast of sales tools... We bought SalesLoft for a year and told them we didn't want to renew. They billed us anyways. We asked for a refund, and they said one could not be provided. I had to file a chargeback with the credit card company in order to finally get a refund. We asked if we could get our data exported, and of course they said they aren't able to do that. We asked if we can trial the product (since we hired a new sales person) in order to access our data, and they said they don't offer trials. They have a minimum of 2 seats even though we only have 1 salesperson. Honestly these guys couldn't care less about their customers or doing anything friendly at all, they're basically the worst company I've interacted with in recent history.

Pros:

The product works for the most part, it gets the job done. Most of the problems with this company are with their extreme customer unfriendliness, not the product itself.

Cons:

The software was average - it's pretty lame that you have to pay a high price for something that is available for free in other platforms like HubSpot. The main negative about working with this company is the people and experience you get talking to them, and their aggressive customer-unfriendly policies, not the software itself.

Salesloft great for tracking engagement

Comments: Great tool have tried a few others and this is by far my favourite

Pros:

The ability to create cadences and track opens and views in real time via the live feed feature it has

Cons:

The limited ability to create rules on cadence engagement (there are only 4/5 selections) would like more ability to customize according to my companies needs

Salesloft review - JB

Pros:

The possibility to create cadences is really useful to me (and in general for any sales company)

Cons:

In order to create cadences you must import all contact from another platform (Salesforce in my case) and this is a long process

Great Platform

Pros:

Easy way to create campaigns and send emails

Cons:

can't send 1000 at a time anymore, have to send 500 each

Love it!

Pros:

I've been extremely happy with the ease of use of SalesLoft! It's a great tool!

Cons:

It's perfect tool for what I have to use it for, it's been fantastic.

Salesloft Review

Pros:

We can create cadence according to our lead segmentations it allow us to pitch in the right content to right prospects.

Cons:

We cannot automate as much as in Marketing automation system through automation rule/Workflow, they have to improve on this

Salesloft, you should check it out

Comments: As long as I do what I need to do, I have a "regimented" daily routine. I can do what I need to with little or no supervision. It can free up a manager's time because they can see an individual's production and meet with them for exactly what they need to instead of wasting time doing a lot of discovery and then getting to their message.

Pros:

There are a ton of features to use for prospect and customer management. You can customize cadences to work for you and with you. The Salesforce and Orum integrations work extremely well also. Because I have a business analyst, I have never had to reach out to support, but I recently discovered that they have SalesLoft University, so now I can learn how to do more on my own.

Cons:

I have used SalesLoft competitors in the past, with that in mind, I cannot really call out any quirks. If I was forced to give a Con, I would say there is a LOT that you can do with SalesLoft. It could prove difficult for someone if they do not have anyone to help guide them.

Reliable yet incomplete

Comments: In general it is a great solution but has several bugs that doesn't allow me to say it's my favorite

Pros:

It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash.

Cons:

I miss some user-friendly experience. It is kind of uncomfortable to have to import data so manually

I use Salesloft for tracking calls and primarily emails as well as email tracking

Comments: Tracking and creating emails that are sent to prospects are the biggest values to my job. The new ability to tell if a prospect is looking at our site and what pages they are visiting is also useful. Salesloft does a good job of constantly adding new features like a linkedin extension at the bottom of the screen to verify prospects. The dashboard also helps tell which emails work and which don't and making changes to templated emails is very easy.

Pros:

The ability to quickly load a lead from salesforce or multiple leads is very easy. The email tracking is also very helpful when deciding when to reach out to prospects. Navigating through Salesloft for the most part is very easy. The notifications on whether an email has been received or not is great. I primarily use Salesloft for email cadences and email blasts. Both allow me to send templated emails to prospect at a much faster rate than gmail. The dashboard also gives you good feedback on which emails are being opened/responded to. Being able to create your own custom templates is very easy as well which allows you to change up your messaging whenever you'd like.

Cons:

Salesloft at times can make it difficult to log calls. Sometimes I'll prefer to just log calls in salesforce when Salesloft isn't recording my calls properly. The email tracking while useful will sometimes give you false alerts if the prospect is opening their email with outlook or if you open the email yourself which can lead to confusion. The tool also has issues with uploading leads from salesforce from time to time which can be frustrating.

Makes Sales Streamlined.

Pros:

Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out. And since I use Salesloft everyday, I see it. No more trying to remember with a mixture of sticky notes, phone reminders, emails to myself, etc. They also track my emails, so I know when they get opened, how many times they're opened, if they clicked my links, etc. Because of this, I learned the best times to schedule my emails for to optimize my open rate. I can see what cadences my team is using and its success rate over the last year. We can easily share what's been working, and we have the analytics right there to prove what's working and what's not. Best sales enablement software I've used.

Cons:

Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure.

SDRs Best Friend

Comments: SalesLoft has helped me stay organized and helps me manage my time. If your job is to set meetings, then you need a tool like this to help you accomplish this.

Pros:

I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce.

Cons:

SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded.

Sales Essential!

Pros:

Salesloft makes working from one platform incredibly easy. I use this platform daily and could not perform my daily outreach without it. I am able to create cadences and easily organize and prioritize based on engagement. The email tracking capabilities where it shows opens, clicks, and replies. Being able to call out of the platform is awesome as well! Each field maps back to our Salesforce CRM which is extremely useful for tracking outreach.

Cons:

The dialer can be temper-mental, however the customer service is always quick to find a fix and help you workout any kinks you are having!

Great product for active Sales People

Comments: It is a great product and I do not know how people manage day-to-day sales activities without it. I am easily able to get in touch with 100s of contacts a day with personalized messages and pull stats on the fly.

Pros:

Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.

Cons:

They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.

Must have for SDR's and their Managers

Comments: I have used it before in my previous organisations and have started again in my current ORG. Certainly one of the best Sales tool for teams

Pros:

Ease in carrying out my daily sales cadences and tracking my pending tasks is so easy with salesloft

Cons:

Nothing as such. it works amazingly well with Salesforce and Gmail

I love how easy it is to start to engage with prospects

Comments: Overall, SalesLoft is very easy to use and very powerful.

Pros:

I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.

Cons:

It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine.

I use it on daily basis as a Sales Engagement platform but some features should be improved.

Comments: We use it for a few years as a Sales Engagement platform besides Salesforce but sometimes it doesn't work well when we change something in our data. Syncing between Salesforce and Salesloft should be improved.

Pros:

For me, it works very fast. It is easy to use it. Reporting is very good so I use it to prepare the reports for our sales meetings.

Cons:

I don't like the way how the syncing between Salesforce and Salesloft works. You can automate syncing for the contacts but you can't for the accounts, so I have to import every single account to Salesloft from Salesforce when we change some data on the accounts.

I have used salesloft for just over a year to increase my sales productivity

Comments: I was able to greatly increase my efficiency and productivity when it was working correctly.

Pros:

I like how easy it is to bundle and send mass amounts of emails. Much more than I would be able to do manually.

Cons:

For 3 months I was unable to use the tool. My emails were sending at about 1 out of 10 and I had to keep in constant connection with the Salesloft team to try to find the root of the issue. When it is working it is a great tool, however being unable to use the tool for 3 months was a major setback.

Good platform for sales teams

Comments: nothing to complain about. One of the best sales engagement tools out there.

Pros:

Ease of use, easy to get team ramped up quickly on it.

Cons:

Can be a bit clunky at times and need more integrations with software that matches well with it.

Salesloft

Comments: Great benefit to my overall client interaction

Pros:

I love the away that it tracks communication between myself and my clients. I also love being able to save templates.

Cons:

It is hard for me to navigate and sometimes has glitches