--- description: Discover the benefits and disadvantages of Gong.io. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gong.io Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Inside Sales Software](/directory/30680/inside-sales/software) > [Gong.io](/software/157969/gong-io) # Gong.io Canonical: https://www.capterra.co.uk/software/157969/gong-io Page: 1 / 24\ Next: [Next page](https://www.capterra.co.uk/software/157969/gong-io?page=2) > Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement. > > Verdict: Rated **4.8/5** by 560 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gong.io? Designed for the entire revenue team of sales leaders, frontline sales managers, sales enablement, and account executives. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 560 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gong.io - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bangla, Basque, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 133 more ## Features - AI/Machine Learning - Assessment Management - Automatic Call Distribution - Automatic Transcription - Business Process Automation - CRM - CRM Integration - Call Monitoring - Call Recording - Call Scripting - Call Tracking - Call Transcription - Collaboration Tools - Communication Management - Contact Management - Conversation Intelligence - Customizable Fields - Dashboard - Email Management - Employee Coaching Tools - Employee Scheduling - Engagement Tracking - Event Triggered Actions - File Transfer - For Call Centres - Keyword Filtering - Labor Forecasting - Meeting Management - Multi-Channel Communication - Multi-Language - Notes Management - Opportunity Management - Performance Management - Performance Metrics - Pipeline Management - Process/Workflow Automation - Productivity Analysis - Prospecting Tools - Recording - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Self-Service Search - Speech Recognition - Task Management - Third-Party Integrations - Training Management - Trend Analysis - Workflow Management ... and 5 more features ## Integrations (98 total) - 6sense - 8x8 Cloud Communication Platform - Accord - Aircall - Aligned - Aloware - AlphaSense - Alta AI Revenue Platform - Amazon Connect - Ambition - Apollo.io - Ask-AI - Atrium - BigID - Brainshark ... and 83 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Inside Sales Software](https://www.capterra.co.uk/directory/30680/inside-sales/software) ## Related Categories - [Inside Sales Software](https://www.capterra.co.uk/directory/30680/inside-sales/software) - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Speech Analytics Software](https://www.capterra.co.uk/directory/32258/speech-analytics/software) - [Sales Coaching Software](https://www.capterra.co.uk/directory/31333/sales-coaching/software) - [Conversation Intelligence](https://www.capterra.co.uk/directory/34395/conversation-intelligence/software) ## Alternatives 1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Dialpad](https://www.capterra.co.uk/software/190976/dialpad-sell) — 4.2/5 (562 reviews) 3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Clari Copilot](https://www.capterra.co.uk/software/194117/wingman) — 4.7/5 (313 reviews) 5. [Outreach](https://www.capterra.co.uk/software/159318/outreach) — 4.4/5 (308 reviews) ## Reviews ### "Essential tool for Customer Marketing" — 5.0/5 > **Elli** | *29 May 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I've used Gong in various roles, from Sales to Marketing and have always found it incredibly helpful. Back when I was in Sales I used it for call recording and then later to listen back for training purposes. Now, in marketing I use it to record case study calls with clients. I can then get transcripts from the call that are easy to write up. Much better/more accurate transcriptions than other softwares as well. > > **Cons**: It can be glitchy. Added the add-on to my outlook to send a Gong invite with any zoom invites and it works sporadically. ----- ### "Gong has made my ramp up period seamless\!" — 5.0/5 > **Harry** | *28 April 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Being fairly new to my role, Gong has helped me immensely by allowing me to listen to and review multiple calls of my colleagues to gain an in-depth understanding of what works and what doesn't work in my role when speaking with clients. The transcript and AI assistant is also brilliant as it allows me to re-listen to my own calls and confirm certain points that someone made during the call. > > **Cons**: I've had no real negatives to report on yet. Sometimes it feels like it can take a while for a call to be uploaded to the platform but this may no be an issue on Gong's end. > > Extremely positive, probably the favourite platform within my tech stack. ----- ### "Gong has come a long way" — 5.0/5 > **Verified Reviewer** | *7 May 2024* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Gong now has emails and flows as well as AI features that can write follow up emails for you > > **Cons**: Being logged out every 5 mins is annoying and not enough training has been provided ----- ### "Gung Ho for Gong.io" — 5.0/5 > **Mai** | *9 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Loved Gong.io in support of our stellar sales team\! The AI features helped our team increase forecasting and actual growth\! > > **Cons**: No cons\! Everyone adapted to the platform seamlessly so the adjustment was easy and frictionless\! Everyone was excited to adopt this new tool\! > > Overall, the adoption and implementation of Gong.io was seamless and easy to use. I was thrilled to see how quickly everyone was able to adopt the platform\! ----- ### "Goodbye handwritten notes\!" — 5.0/5 > **Sarah** | *24 March 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I like the fact that Gong saves myself and my team so much time. Instead of having to take handwritten notes during all of my meetings, I am able to be more attentive and ask better questions. > > **Cons**: There are a lot of features available on the app that I definitely do not utilize. I also felt like I could’ve had better training with their team when on boarding. ----- Page: 1 / 24\ Next: [Next page](https://www.capterra.co.uk/software/157969/gong-io?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/157969/gong-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data