Reviewed on 03/12/2019
ADP Payroll - review
Comments: Great - some hiccups along the way, however with all programs there are a few bumps in the beginning. Learning a new program with the support of ADP has been easy.
Pros: Customer Service - switching from a previous payroll company was like night and day coming to ADP. You can call their support team at any time with questions, or for any general help. They walk you through the solution, so you know what to do for the future. Having reports right on hand whenever you need them is also amazing.
Cons: Costly - however you do get what you pay for. Great support, that you only receive when paying this amount.
Reviewed on 28/07/2019
ADP is a lifesaver!
Comments: Amazing way to keep up with everyone’s pay!
Pros: This software allows me to view my teams time weekly and ensure that our paychecks for the week are accurate. It also allows us to view pay statements, as well as PTO and timecards. Everything is available with just a click on one website!
Cons: Sometimes it lags a little, but it’s mostly our web browser. I usually use my phone and the app.
Reviewed on 28/07/2017
ADP is the best I have used so far.
Comments: just easy to use
Pros: I used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.
Cons: Sometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it
Reviewed on 10/05/2018
Pros: Ability to track my teams hours and asure they are getting paid properly. Easy to use and has enough functions.
Cons: Product does go offline at times and can cause issues with being able to track time. Dificult to have updated time off on this product.
Reviewed on 04/08/2018
Great Payroll Software
Pros: The mobile version is great and very easy to use.
Cons: It is an overall great product and no complaints.
Reviewed on 08/05/2018
Wonderful overall payroll service with amazing help and accuracy.
Pros: The flexibility that is offered with the mobile app and the incredible customer support are what make this the best product of its kind.
Cons: It is not inexpensive, but in this case you truly get what you pay for. There is nothing that I have needed that ADP can't help with. The customer service team is responsive, and extremely helpful so paying a little more is a good value.
Reviewed on 23/04/2018
Value for money can definitely be better compared to their competitors. Features need to be updated
Pros: The software is easy to use but features should be updated to keep up with their competitors. Compared to their competitors, ADP needs to revisit its costs & product features.
Cons: The program lacks features. More features mobility and reports can definitely use some updates. Overall, it is ok.
Reviewed on 24/05/2019
Great way to track your pay
Pros: I like that my W2 would get instantly uploaded each year and I could access it to file my taxes before my dealership even got around to handing out the printed W2.
Cons: Nothing, it was easy to use and gave me access to the information I needed.
Reviewed on 11/04/2018
Payroll services at the highest level - cool to work with ADP !
The report writer is one of the best I have used.
It's take the power of query writing, previously reserved attained by your business intelligence group and puts it in the hands of every-day users.
Cons: In the report writer there are hundreds of fields to choose from and it would be nice if a summary of the fields being utilized by our company was provided.
Reviewed on 08/11/2018
Organized and Colorfully Explanatory
Comments: Overall experience is satisfactory. I wish more companies would use ADP because of how user friendly it is.
Pros: There was a pie-chart feature to help understand where each portion of the paycheck went to. Ie: Federal Tax, State Tax, Medicare, and Take Home. It's very user friendly and they make it easy to recover your password if you ever forget it.
Cons: When it came to receiving feedback from customer care regarding inquiries, it was like pulling teeth. On numerous occasions, I finally decided to just got through my HR supervisor who oversaw payroll.
Reviewed on 31/10/2018
Excellent all round payroll
always easy to use
Quick access from anywhere via an internet browser
ADP reps are easy to reach and always willing to help you get to where you are wanting and figuring out what you might have done wrong
Cons: They are so large that it can take time to get a rep on the phone. Once on the phone, it's all good though!
Reviewed on 06/12/2017
There was a learning curve but once it was learned it was very easy to use.
Pros: I loved that there was a mobile app. Of course it is limited but for a quick look when not in the office it helped so much. It did what it was meant to do. Fully satisfied.
Reviewed on 31/07/2019
Paying made easy
Pros: I really like TeamPay because it makes paying for my teams software and travel very easy. I dont have to walk around trying to find a company card. Its makes the approval process quick and easy
Cons: I am not always sure how much I need, Having a variable cost is tough and hard to know what to request.
Reviewed on 15/05/2019
Compared to other providers this is the easiest to use
Comments: Since switching to ADP team pay, it has become much easier to access old pay stub and tax documents. I would strongly recommend for small -> medium sized businesses.
Pros: The mobile app is fantastic. Compared to other providers it is very easy to get paystubs, and tax documents.
Cons: The login username is hard to remember and there is no way to edit it, or create an alternate login. There is also no option to create a notification of new pay stub.
Reviewed on 15/11/2018
Super Easy to Use
Pros: I love how easy it is to review my paystubs in the app and the touch log-in for easy access. It's so easy to use.
Cons: Having to resubmit permission to use the touch log-in can be annoying.
Reviewed on 08/05/2019
Works for paying employees
Pros: I use this for paying employees and tracking pay stubs and T4s. Pretty simple functionality but works good for what it is intended for
Cons: Limited functionality and pretty ugly UI on the web.
Reviewed on 02/07/2019
Pros: I love that app tells me to "get ready for pay day!"
Cons: Can be challenging to navigate for paper work or statements
Reviewed on 02/03/2018
ADP is easy to use and navigate through the font is simple and neat the colors are bright &inviting
Pros: The ease of access, when you lose our forget password it is easy to find that information out easily.
Reviewed on 15/04/2019
Pros: Easy for small businesses to use for payroll processing and tax reporting.
Cons: The timelines for uploading data are a little hard to meet.
Reviewed on 30/04/2018
the software could be better.
Pros: Overall, the software is adequate. It is very user friendly and the reports available are adequate and detailed.
Cons: First and foremost, customer support needs to improve on timing of resolving issues. Price point could be better compared to competitors.
Reviewed on 16/05/2017
Difficult to access quickly as a lower level user, but once in it is very helpful.
Comments: Allows me to pull records if I ever need them for official documentation and gives me the break down of my paycheck details
Pros: This software is very good at providing me with documents and tools regarding paycheck histories and financial records for documentation.
Cons: Entering the system when it has been tailored to fit a larger company's network has left the log-in system a major hassle to deal with. You need a specific log in url that cannot be bookmarked in a browser to enter your credentials. Luckily, if you enter your login on the wrong sign in url, the site will suggest the correct one for you to click.
Reviewed on 19/03/2018
Worked for our needs
Pros: You can easily view team members's time cards and edit for clocking in and clocking out mistakes. Also, payroll was a breeze.
Cons: It has been awhile since I've last used it, but I think access could be a little bit more convenient.
Reviewed on 11/09/2018
ADP - Teampay review
Comments: I will recommend this for payment processing...
Pros: This software is easy to use for Payment processing and helpful to reduce workforce
Cons: Process can be more simpler for documentations.
Reviewed on 12/04/2019
Check Pay Stubs
Pros: I use ADP to check my pay stubs. It allows you to search by a date range which is great
Cons: I find the online version to be very limited. There is no "see all" button and I need to manually enter dates every time to see the stubs. I dont feel it is very user friendly or well designed.
Reviewed on 16/02/2018
Tons of functionality but a bad user interface.
Pros: You can complete all of your payroll, taxes, and necessary employee tasks in one place. Has excellent functionality and customer service.
Cons: Extremely clunky software. Very slow to load, making each task a lot longer to complete than necessary.