Average Ratings

  • Overall
    4.8 /5
  • Ease of Use
    4.9 /5
  • Customer Service
    4.8 /5

About Spendesk

Spendesk is the all-in-one spend management solution that delivers more control, visibility, and automation to today's finance teams.

Learn more about Spendesk

Showing 113 reviews

Camille M.
Senior Social Media Manager
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/01/2019

"Awesome tool, giving a lot of freedom (and control at the same time) to many teams!"

Pros: Super easy to use
Super smart, they thought of all the annoying details you go through when invoicing, pay, or have small orders.
Save so much time!
Fun emails, makes you commit and wanna use the tool!

Cons: I have nothing to say as a cons, really.

Vendor Response

by Spendesk on 10/01/2019

Thank you so much Camille for taking the time to give us such a kind review!

  • Reviewer Source 
  • Reviewed on 09/01/2019
Laure A.
Marketing and Communications
Internet, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"Such an easy way to handle my expenses at work"

Pros: I love how quickly I understood the product. I didn't even need to be onboarded: everything felt very intuitive, very early on. Whenever I need to make a business expense, I don't even have to think about it twice, Spendesk makes it a breeze.

Cons: There's really little to dislike! It sometimes (but rarely) doesn't work on all payment systems but I know they're working on that.

Vendor Response

by Spendesk on 28/11/2018

Thank you so much Laure for your great review !

  • Reviewer Source 
  • Reviewed on 27/11/2018
Daniele Z.
Sales&Partnership Executive
Capital Markets, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2019

"Great Experience"

Pros: Ease of use makes it a top pick for corporate expences.

Cons: Lack of contactless functionality in its shocking violet cards.

Vendor Response

by Spendesk on 17/07/2019

Thank you Daniele for your nice review. Stay tuned, contactless might arrive soon, such as new design from the card... ;)

  • Reviewer Source 
  • Reviewed on 10/07/2019
Thiemo G.
Managing Director
Management Consulting, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/09/2019

"Excellent product that makes a messy, old-fashioned process truly digital and efficient."

Comments: Very reliable, solid product.

Pros: Software user interface, easy of use. End-to-end, very well though-trough experience and features.

Cons: Heavy pricepoint for smaller companies like us.

Vendor Response

by Spendesk on 06/09/2019

Thank you Thiemo for your nice review. All the team wishes you a great day!

  • Reviewer Source 
  • Reviewed on 03/09/2019
Lucille G.
Customer Success Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2019

"Great tool to manage company expenses"

Pros: - No need to pay first and expense later, you can directly use Spendesk virtual credit cards!
- No risk to forgot about sending the invoice to the finance team, Spendesk directly sends you a reminder
- You can generate recurring credit cards for recurring expenses

Cons: - Some companies or website don't accept virtual credit cards (but really few of them)

Vendor Response

by Spendesk on 16/07/2019

Thank you so much Lucille for your great review. We are so happy to help you better manage all your business spendings :)

  • Reviewer Source 
  • Reviewed on 10/07/2019
Jules W.
Lead QA engineer
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/10/2019

"Useful"

Pros: Intuitive, practical, incredible support.

Cons: Chatbot is always displayed even if I don't need help

Vendor Response

by Spendesk on 10/10/2019

Thank you for your great review Jules!

  • Reviewer Source 
  • Reviewed on 08/10/2019
Mark L.
Director Business Planning
Computer Hardware, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/11/2018

"Great efficiency tool for small companies"

Pros: It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons: It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Vendor Response

by Spendesk on 28/11/2018

Thank you Mark for your kind review. We are really happy to free you and your team from the hassle of paying at work!

  • Reviewer Source 
  • Reviewed on 21/11/2018
Julia N.
Head of Research
Medical Devices, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/06/2021

"Makes it so easy to submit expenses"

Comments: Ultra easy to use for people who need to manage their own - and their team's expenses!

Pros: Extremely easy to use, good reminders, makes life simple with expenses! SO incredibly helpful

Cons: Not much - I wish there were more proactive email alerts, but maybe I have not set this up right

  • Reviewer Source 
  • Reviewed on 27/06/2021
Ségolène G.
Head accountant subsidiaries
Retail, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/11/2018

"Amazing tool"

Comments: Time saving, reassuring and easy to use.
Really good job guys & thanks again for your help.

Pros: Spendesk customer support is one of the best I have seen! Very friendly and available at any time to help you.
Tool, very easy to use.

Cons: It doesn't recognize wrong receipt and sometimes VAT.

Vendor Response

by Spendesk on 28/11/2018

Thank you so much Ségolène for your review, we are really happy to help you and your company!

  • Reviewer Source 
  • Reviewed on 23/11/2018
Verified Reviewer
Senior User Experience Designer
Real Estate, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 07/05/2019

"Makes a complex process quick painless"

Comments: I regularly need to spend on incentives for gathering user feedback, and spendesk makes that process easy for me.

Pros: As a user of Spendesk, it's great to feel enabled to easily make work purchases without needing to worry about expense forms, or waiting for someone to give you a company card. It makes my workflow faster.

Cons: There's very little I don't like. I've only had two case where there was something in the UI that I didn't understand 100%, but it didn't prevent me from achieving what I needed to do.

Vendor Response

by Spendesk on 08/05/2019

Thank you for your great review!

  • Reviewer Source 
  • Reviewed on 07/05/2019
Suzanne T.
Business Developer
Marketing & Advertising, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/10/2019

"Very easy to use!"

Comments: It's super user-friendly and efficient :)

Pros: I travel a lot for work and love that I can use the app at any moment and upload directly my invoices to the app, very user-friendly

Cons: Sometimes the app takes a bit to load the images, but it usually solves with a few minutes

Vendor Response

by Spendesk on 10/10/2019

Thank you Suzanne for your great review. We're happy to help you spending while on-the-go!

  • Reviewer Source 
  • Reviewed on 07/10/2019
Verified Reviewer
Key Account Sales Executive
Food & Beverages, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/09/2019

"Easily to adopt!"

Comments: Tackling daily expenses with ease!

Pros: The overall speed and straightforwardness of handling on a daily basis expenses as a field commercial.

Cons: The fact that Firefox doesn't handle the software?

  • Reviewer Source 
  • Reviewed on 10/09/2019
Joshua N.
Sales Manager - Spain
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    2 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"Forget updloading receipts, just take a pic"

Comments: Simplicity with a potential to be too good to be true

Pros: As a sales manager, I travel all the time, and a week of tickets can be a real pain to upload on any platform regardless of its friendlyness. What I love about spendesk is that you just got to take a picture of the payment, by the time you receive the printed ticked you usually have received the nofitifcation in your mobile. The next level would be to just forget the receipts.

Cons: I need a defult for my expenses, as they usually revolve around the same possibilities, so that whenever i had to change anything, i could just modify the default option.

Vendor Response

by Spendesk on 28/11/2018

Thank you Joshua for your very interesting review. We will take into account your needs to improve your use of Spendesk!

  • Reviewer Source 
  • Reviewed on 27/11/2018
Alena T.
office manager
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/07/2016

"Spendesk using review"

Comments: We pay almost each day with Spendesk our invoices, purchases etc. It is really easy to use, it provide a hight level of security for our purchases. Very reactive support team is always here to resolve, explain the issues and questions. Really very good experience of using Spendesk!

Pros: I like that it allows us to do secure purchases without fear to loose our money.

Cons: It is user-friendly and easy to use.

Vendor Response

by Spendesk on 05/12/2018

Thank you Alena for taking the time to make this great review!

  • Reviewer Source 
  • Reviewed on 21/07/2016
Clemens T.
CTO
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/11/2020

"Solved our problem with missing receipts"

Comments: It is a great tool to manage expenses of your colleagues and providing them with budget without missing a receipt.

Pros: -No missing receipts anymore
-Easy management of expenses
-Easy management of subscribtions
-Virtual credit-cards for purchases

Cons: -Seems to have different functionality on app and on the web app which can be confusing in the beginning.

Vendor Response

by Spendesk on 26/11/2020

Thanks so much for your review Clemens. We're glad you're catching all those receipts!
- The Spendesk team

  • Reviewer Source 
  • Reviewed on 24/11/2020
Verified Reviewer
Team Leader
Leisure, Travel & Tourism, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"Amazing software!"

Comments: With Spendesk we are able to speed up the organization process of our business trips.
Everything is way faster with Spendesk!

Pros: It's extremely easy to use, no time to waste. Spendesk can help a company to increase its effectiveness.

Cons: Be able to do different payments with a temporary Virtual Credit Card.

Vendor Response

by Spendesk on 26/09/2019

Thank you for your great review!

  • Reviewer Source 
  • Reviewed on 23/09/2019
Verified Reviewer
Founder and CEO
Human Resources, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/11/2018

"Great solution"

Pros: Easy way to manage all the payments, you can change your cards like a pro.

Cons: Sometimes I need to change the amount credit allowed in a card, but once it's created, you can't change it.

Vendor Response

by Spendesk on 05/12/2018

Thank you for your review.

  • Reviewer Source 
  • Reviewed on 30/11/2018
Nicholas N.
IT System Administrator
Consumer Electronics, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/07/2019

"Best Tool for Consolidating Company Spending"

Pros: Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices.

Cons: Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case.

Vendor Response

by Spendesk on 17/07/2019

Thank you Nicholas for your nice review on our product! And be sure that we took your feedback concerning department card into account. Have a nice day.

  • Reviewer Source 
  • Reviewed on 10/07/2019
Natalie P.
Head of Client Services
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/06/2019

"Easy to use and an enjoyable experience"

Comments: It makes my life (and my bosses life!) so much easier. By giving me a budget I can spend with I don't have to pester by boss for money/company card access. I don't have to wait for expenses to be paid at the end of each month, I don't even have to log expenses! I also don't have to worry about losing receipts as I upload them straight away, and if I don't, Spendesk reminds me and questions why. It's a very intuative and user friendly platform.

Pros: The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app.

Cons: The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up.

Vendor Response

by Spendesk on 20/06/2019

Thank you so much Natalie for your amazing review! We're so happy to read all your feedbacks, and we improved our customer onboarding process to avoid further confusion as you just mentioned :)

  • Reviewer Source 
  • Reviewed on 19/06/2019
Fabien D.
CEO Myriad Connect
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/11/2019

"Awesome to simplify expenses"

Pros: Super easy to create/use/approve virtual cards for online expenses

Cons: It would be amazing if it could be combined with a forex solution, à la Revolut

Vendor Response

by Spendesk on 04/11/2019

Thank you Fabien for your great review! We're glad to count Myriad Group as one of our customers and simplify your company expenses.

  • Reviewer Source 
  • Reviewed on 01/11/2019
Karim F.
General Manager
Education Management, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"Easy, Painless, Efficient"

Pros: - Easy to use
- Intuitive
- Easy to manage user accesses and spending policies, to avoid creating complex procedures
- Easy to upload receipts (email address for automatic matching of invoices, native app for pictures etc.)
- can integrate with accounting
All in all I think spendesk allows us to gain time and control over many administrative tasks, enabling us to focus more on our business.

Cons: - Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop). But the CS team helps fairly quickly and solves the issue.

  • Reviewer Source 
  • Reviewed on 22/10/2019
Sandro M.
CEO
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 13/07/2016

"Forest Admin uses Spendesk"

Comments: Forest is a Saas company. As any saas company we have a lot of online spending : IT, subscriptions (git, adobe, etc) or travel expenses to visit our customers.
We had only 1 credit card (mine) B.S (as Before Spendesk :p) which was used for every subscription leading to problems. I could not have a clear view on all my subscriptions ! I was also blocked because of spending monthly limit...
Using Spendesk helped me to control each and every one of my subscription + no monthly limit. I also use Spendesk for all my online spending and don't lose time at the end of the month chasing for invoices (something which is time-consuming and that I hate on a personal level).

Pros: issue 1 card per subscription with budgets
autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation

Cons: I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side

Vendor Response

by Spendesk on 15/07/2016

Thanks for your feedbacks Sandro ! Glad to see that Spendesk helps you at Forest :)

  • Reviewer Source 
  • Reviewed on 13/07/2016
Ken O.
CFO
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/04/2019

"Happy to recommend"

Pros: I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Cons: If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Vendor Response

by Spendesk on 17/04/2019

Thank you so much Ken for your amazing review!
We are working right now in decreasing the time of the plastic card delivery and the contactless card is on its way. Stay tuned... ;-)

  • Reviewer Source 
  • Reviewed on 16/04/2019
Martin B.
Co-founder - COO
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/05/2021

"Makes daily expenses tasks super easy"

Pros: Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.

Cons: Since it is a cloud-based software, it is dependent on a reliable internet connection

  • Reviewer Source 
  • Reviewed on 04/05/2021
Ferdinand S.
Marketing and Communications
E-Learning, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 17/06/2019

"Improvements"

Comments: Paying all over the US when travelling. Helps with keeping track of company expenses.

Pros: Easy to mangae/upload your receipts when you are travelling.

Cons: -Spendesk card doesn't work in many places (Trader Joe's for example)
-With the app you can only take photos from receipts. It would be a great improvement if you could make a photo that recognizes the receipt (adapts the borders automatically) and that converts it to a pdf.

Vendor Response

by Spendesk on 19/06/2019

Dear Ferdinand, thank you for your review. The good news is our new mobile app will be launching soon, and includes a new feature to automatically crop receipt photos. Sorry to hear about the issues you had overseas, we've passed your comments on to our product team to investigate further.

  • Reviewer Source 
  • Reviewed on 17/06/2019