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About PEMAC ASSETS

PEMAC ASSETS CMMS is a modular CMMS platform that transforms maintenance with asset and work order management, preventative actions.

Learn more about PEMAC ASSETS

Pros:

Pemac is easy to set up and works well for building the history of assets and breakdowns.

Cons:

Report is also not adaptable and is hard to get the relevant information.

PEMAC ASSETS ratings

Average score

Ease of Use
3.9
Customer Service
4.3
Features
4.1
Value for Money
3.9

Likelihood to recommend

7.6/ 10

PEMAC ASSETS has an overall rating of 4.1 out of 5 stars based on 47 user reviews on Capterra.

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Filter reviews (47)

Rob
Rob
Project Manager in UK
Verified LinkedIn User
Paper & Forest Products, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Value

4.0 10 months ago

Comments: Positive, it is a good system which is quite straightforward to deploy and use.

Pros:

Cloud based, easy to use - especially for the customer, ease of attaching images etc via the mobile app.

Cons:

Inability to make incremental progression reports to a larger job, but I am assured this will be adjusted in later versions.

Billy
Billy
Maintenance Engineering Manager in UK
Verified LinkedIn User
Medical Devices, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Fantastic Asset Management

5.0 2 years ago

Comments: Difficult implementation and we made some mistakes, PEMAC now have a support team to help optimize the users experience and needs

Pros:

Planned Maintenance, Calibration Management

Cons:

Dashboards are a bit clunky and we export the data to Excel

PEMAC Response

2 years ago

Many thanks Billy for your excellent review and we greatly appreciate your feedback. We are glad you are working with the PEMAC Support team to overcome difficulties associated with implementation. PEMAC has recently launched a range of CMMS Optimisation services to assist clients that require additional support in terms of setup and management of a new CMMS. If you would like to learn more about these services, please don't hesitate to contact us at [email protected].

Thomas
Senior Projects Egineer in UK
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

PEMAC review

4.0 4 months ago

Comments: I find the system overall good but it is hard of easily overview all due maintenance. Scheduling could be made a little user friendly

Pros:

The stringency of system is strong to keep data integrity high

Cons:

speed of addting assets or making changes

Anthony
Engineering Compliance and Systems Support in UK
Verified LinkedIn User
Chemicals, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Powerful and flexible CMMS: A review of PEMAC ASSETS

5.0 2 months ago New

Comments: You get out of PEMAC ASSETS what you are willing to put in. Set this up correctly and PEMAC ASSETS will assist with all of the admin tasks allowing for better time management and control of what matters.

Pros:

The software offers lots of potential with customisation of your own forms. Contractor management tools offer fantastic opportunities to control skill expiry.

Cons:

It is hard to pick something I least like as [sensitive content hidden] and the team have worked tirelessly to address any issues I have spotted in our partnership developing a system that works with the business case.

Ciarán
facilities atEAM |lEAD in UK
Pharmaceuticals, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

PEMAC need a lot more work

3.0 2 years ago

Comments: None.

Pros:

Not many as there is so many dislikes, PEMAC engineers need to test their products on consumers before releasing them for sale. So many bugs and issues..

Cons:

You cannot edit information before approval. Even the person that submitted it cannot.You cannot complete work orders if the work was completed before the work order was issued. This throws scheduling of regular routines out of sync.

PEMAC Response

2 years ago

Thanks Ciaran for your feedback. PEMAC would always advise our software clients that work orders should not be completed before they have been generated in the system from planned routines. Routines can be configured to provide sufficent look ahead of upcoming works and the system can automatically generate work orders as defined by the customer. PEMAC offers a range of consultation services which can assess your current system configuration and advise on best practice with regards to planning and scheduling. This will ensure your optimal usage of the system and align your site procedures to enable you to reduce downtime and improve efficiency. If these services are of interest, please email [email protected] or call us on +353 151 75154.

john
Head of engineering in UK
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Pemac review

2.0 2 years ago

Comments: terrible, had to retrain myself after not using it for 10 years, then had to train everyone else who had been given training and had no idea how to use it due to the rubbish training that was given by pemac.

Pros:

it has the important specifics of work order management for corrective and planned work, has purchasing and stock control that can track asset life costs and maintenance, what you would expect a basic system to do.

Cons:

the scheduling plans are not user friendly and take ages to load, the training to use this system is a complete waste of time, the trainer we had had very little knowledge about how to use the system, the help section is no help at all. having used 7 other systems over the years, this wouldn't be in the top 5

PEMAC Response

2 years ago

Hi John, We are very sorry to learn of your dissatistaction with PEMAC Assets, our Customer Success Team has been made aware of this and we are currently addressing all of the issues which you outlined in review. Speficially, you will notice the following enhancements when we release our new software update at the end of March: • Facility on a Purchase order to amend the Purchase Line delivery unit value. This means you will be able to identify when the Value is different to the value on the Purchase Order. Related application reports will be enhanced to identify the two values. • A new warning when Completing a Purchase Order when the Purchase Order has undelivered lines. We would always encourage clients to contact PEMAC directly with any issues or concerns. Please dont hesitate to call us on 01 466 3888 if you would like to discuss your concerns with a member of our team. Best Regards, PEMAC

Farhad
Project Engineer in UK
Pharmaceuticals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Helpful tool!

4.0 4 months ago

Comments: overall, i have been happy using the platform.

Pros:

the ease of use. having a easy access to the asset record. Also the reporting.

Cons:

there are some small bugs that could be fixed.

Robert
Maintenance Co-Ordniator in UK
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Peamc at Continental

4.0 4 months ago

Comments: Overall a very helpful and easy to use system which makes my work life a lot easier.

Pros:

Pemac Assets is a great way to manage and implement fast and reliable work Routines and is incredibly useful for filtering out unnecessary items.

Cons:

I'm unable/Unknowledgeable to make mass routine changes

Andrea
Service desk Co Ordinator in Ireland
Facilities Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

easy FM system to use, very simple but loads of options for tracking assets

4.0 4 months ago

Comments: Over all was great very easy to use, like with most things bit confusing at start with all different areas to be filled in and navigating around to find where to add users and adding licenses etc but very quick to get the hang off and great customer support of [sensitive content hidden] and the lads

Pros:

the ease of use and ease to set up people easy to use template for assets and quick to upload numerous assets Great Customer support of the guys in Pemac Ireland

Cons:

No option to delete (Test WOs, routines and incorrect assets or users that have left) Cant Group by asset group (IE all fire extinguishers only)

William
Data Analyst and Systems Engineer in UK
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Migration from Old to New - PEMAC 5 to PEMAC Assets

4.0 4 months ago

Comments: A much more streamlined and efficent system for the management and reporting on the vast amount of assets we have at our plant.
With it being a fully digital system and full audit trail, it greatly helps us with our records for external auditors and general management of both planned and unplanned maintenance to keep us compliant.
With the auto generation of work orders, it reduces some of our management time for our coordinators as well as the previous hassle we had with document management.

Pros:

Ease of use. The changes in this system, with its web-based environment, import sheets and general ease of use, make it quite straightforward to populate, update and report on across the vast number of assets we have at our plant. In legacy systems. The entire process was quite tedious and lacked a good structure for reporting. A very easy system to implement/integrate and keep updated, especially with the high frequency of user we have and with the support from PEMAC and their qualification packets. Customer support is quite easy to deal with.

Cons:

The stock management side of PEMAC Assets could be affected by some work, as well as defects, causes, and remedies. Stock does not allow for the likes of "lots" around quality-related items; the primary bin location is not of much use when you can have parts across multiple bins in a large plant, and the filtering is not greater either. Only good for showing shortfalls in routines, but it would be nicer if there was an easier way to manage stock with more detail and their relationships. Images are almost useless in the search too.

Chris
Continuous Improvement Manager in Ireland
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great Asset to the company

4.0 5 months ago

Comments: At the start it was hard to get working within the organisation,. But once they upgraded the level of support & training it has been great. Eoin O Riordan helped us out massively.

Pros:

PEMAC assets has been a huge improvement to the way we schedule our Maintenance Works within the Organisation

Cons:

It took a while to embrace the change from contacting through mobile calls to logging work through a portal

Cathal
CMMS Administrator in Ireland
Dairy, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Simple and Easy to use and Implement

4.0 5 months ago

Comments: Very Good and Customer service is extremely helpful. Easy work the system from a maintenance point of view when the system is set up correctly.

Pros:

Ease of use when it comes to creating assets and tracking asset usage and work against assets as well as tracking routines and seeing what comes due.

Cons:

Stores could be improved when it comes to creating new spares and logging them to stores

Mark
Maintenance Planner in Ireland
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly system

4.0 4 months ago

Comments: Good system however some functions do not work as well as they should in reality

Pros:

User friendly system. Very good presentation on screen. Mobile App is very beneficial

Cons:

Ongoing system bugs have not been resolved

Liam Peter
Director in UK
Medical Devices, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

PEMAC - does exactly what you need

5.0 4 months ago

Comments: Great team at PEMAC
Deployment support was excellent
Speed of deployment was quick in 3 months

Pros:

Ease to implement Ease to administer Ease to deploy as SAAS

Cons:

reporting is clunky but the power BI add on makes it better

Vanessa
Accounting in Cameroon
Accounting, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

My review about Pemac assets

4.0 last year

Comments: It's a very good application, it meets all the criteria and features, it's quite simple to use and it's effective too

Pros:

What I liked most about this application is the functionality that allows inventory management and prevents maintenance

Cons:

my only difficulty was the implementation but it was not a very serious problem

Steven
Maintenance Stores Person in Ireland
Food Production, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Review of PEMAC.

4.0 4 months ago

Comments: I don't have any real issues with PEMAC, I find it easy to use and very reliable.

Pros:

The ease of use. As a relatively new user I find PEMAC user friendly and easy to pick up.

Cons:

The items could be easier to distinguish between.

Jake
Documentation and Technical Auditing Coordinator in Malta
Oil & Energy, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

PEMAC Assets

4.0 10 months ago

Comments: Overall my experience on PEMAC Assets is very good and I took it as a personal project to setup and optimize the use of PEMAC Assets to assist the maintenance department operations in the best possible way. I have words of praise to the customer support team who respond on the same day and even take action and follow up on the issues. They take customer support very seriously. The PEMAC Assets Core training was of great help to understand more how the application works and get to know more what possibilities exist on the application.

Pros:

Overall a very good maintenance management system which has a lot of tools and functions which, if used properly will help to optimize the potential of any business.

Cons:

The help function is a bit limited and not all functions operate properly which usually require contacting PEMAC support

Anonymous reviewer
Consumer Electronics, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Pemac assets review

5.0 5 months ago

Comments: Great tool and very helpful for our maintenance dept.

Pros:

Easy to use, great for scheduling work orders.

Cons:

Sometimes it can be slow to load or retrieve information.

Pat
Engineering Manager in Ireland
Printing, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

This software has streamlined our operations.

5.0 4 months ago

Comments: Integration between 2 production facilities vastly improved. Previously we had a shared Purchasing System but a different CMMS on each site.

Pros:

User-friendly interface. Our team was able to navigate the software with minimal training, which significantly reduced the onboarding time. The dashboard provides a clear overview of ongoing maintenance tasks and pending purchases, allowing us to prioritize effectively. The integration capabilities are impressive, allowing seamless communication with our existing systems.

Cons:

Any issues that we did have were reported to PEMAC and have mostly been resolved.

Ger
Senior Technician in Netherlands
Biotechnology, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Senior Technician

4.0 4 months ago

Comments: Good positive experience of use of the system

Pros:

Ease of use and industry wide application that are recognizable across many companies

Cons:

Not using all the available add ons such as spare parts ordering and reconciliation

Brian
Maintenance and facilities team lead in Ireland
Pharmaceuticals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

PEMAC an excellent tool for CMMS

5.0 11 months ago

Comments: Very positive and an excellent tool. It used to issue reports attaching to deviations as required as evidence of work carried out .

Pros:

Easy to navigate and back up support available.

Cons:

We had one issue of multiple work orders being raised as the Tech clicked the button too many times generating triple other than that very easy operate.

John
engineering store manager in Ireland
Food Production, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

80% happy - Room for improvement

4.0 5 months ago

Comments: good support when required by phone service - not so good with returning E-mail response for the support team

Pros:

it is very easy to navigate through the screen and locate the required information

Cons:

their are not enough standard report - basis reporting needs not up to standard

Eric
IT Project Manager in Ireland
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Assets for All

4.0 5 months ago

Comments: Very good for end users who just log break fix. Assignment of work is quite good for managers. sys admin is also very good.

Pros:

Ease of use and also accessibility for end users

Cons:

Initially there were some colours but these have been removed !

SAGAR
SAGAR
Developer in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Service

5.0 last year

Pros:

Easy to use all good and use friendly Easy to access

Cons:

Great services, And good support stystem

keerthana
Architect in India
Writing & Editing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

PEMAC Assets good to use

4.0 last year

Comments: Overll suggest for medicall records holdings and asset management purpose

Pros:

PEMAC Assets is tool using more convinient and maintanance of the records are easy.manage order and assets in single software.

Cons:

Need to improve the customer support for this software.