--- description: Discover the benefits and disadvantages of Eleo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Eleo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/30548/donation-management/software) > [Eleo](/software/157005/eleo) # Eleo Canonical: https://www.capterra.co.uk/software/157005/eleo Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/157005/eleo?page=2) > Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Live support and data migration included. > > Verdict: Rated **4.9/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Eleo? Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Award-winning live support and data migration included. Starts at $39 a month. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 172 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Community Software Solutions - **Location**: Princeton, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Up to 2500 donor records: $39/month Up to 5000 donor records: $59/month Up to 10000 donor records: $99/month Up to 12500 donor records: $139/month Up to 15000 donor records: $159/month Up to 20000 donor records: $199/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Alumni Management - CRM - Campaign Management - Communication Management - Contact Management - Donor Management - Event Management - Fundraising Management - Grant Management - Member Database - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Reminders - Reporting & Statistics - Volunteer Management ## Integrations (9 total) - Constant Contact - Google Calendar - Google Maps - Mailchimp - Meta for Business - Microsoft Excel - PayPal Enterprise Payments - QuickBooks Online - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) ## Related Categories - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) - [Nonprofit CRM Software](https://www.capterra.co.uk/directory/31515/nonprofit-crm/software) - [Grant Management Software](https://www.capterra.co.uk/directory/30567/grant-management/software) - [Charity Software](https://www.capterra.co.uk/directory/30805/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews) 2. [Donorbox](https://www.capterra.co.uk/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.capterra.co.uk/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [DonorSnap](https://www.capterra.co.uk/software/97513/donorsnap) — 4.6/5 (407 reviews) 5. [Neon CRM](https://www.capterra.co.uk/software/102088/neoncrm) — 4.3/5 (613 reviews) ## Reviews ### "Two years with Eleo and thrilled to recommend them" — 5.0/5 > **Robin** | *29 May 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Amazing customer service (real person). Economical. Does the job. Easily transferred to another organization when our contract with client changed. We did our due diligence to find a new donor database, and chose Eleo. We've worked with them for two years. I would recommend them to organizations that don't want complexity, drama, or extraneous functions. Five stars. > > **Cons**: No cons. Everyone who worked with them found them easy to work with, reliable, clear, and responsive. > > Professional. Easy to work with. Easy to problem solve (but there were few problems). No extraneous functionality. ----- ### "Step Up with Eleo" — 5.0/5 > **Libby** | *6 November 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: ELEO provides a ton of functionality and organization at an incredibly reasonable price for small to medium nonprofits. Their onboarding process to import all data was very comprehensive and there are many ways to customize the platform to make it easier to access and grow donor support. The best part is the email support - my specific queries have always received detailed instructions from the ELEO support team within hours. > > **Cons**: Would love to be able to run a report on Monthly donors or be able to add our logo to templates. > > Really helped our small non-profit “step up” from excel reports to a database environment. Easy to run letters, year end tax statements and top donor reports. ----- ### "The Perfect CRM Database for our Price Point" — 5.0/5 > **Kathy** | *1 August 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: User-friendliness, support videos and library, sooo many reports > > **Cons**: I really don't have any cons; there are a few tools that I haven't used yet, so I guess it's possible I could find something. But honestly, nothing comes to mind. > > We needed a CRM with a complete suite of tools that also fits our small nonprofit budget. ELEO fits the bill and then some\! Customer service is amazing, the support in their online library is extensive, and ELEO does everything we need it to do at a price we can afford. If you're shopping around for a CRM database, this is the one\! ----- ### "Graces of Gurley ELEO review" — 5.0/5 > **Denise** | *4 September 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, price, and customer support > > **Cons**: I haven't had enough experience to say. So far everything has worked just as explained. > > I have no complaints. Customer service has been great and very timely and ELEO does everything I need. ----- ### "Best customer service out there\!\!" — 5.0/5 > **Emily** | *4 June 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Eleo is very affordable, especially for a small nonprofit like us\! They always have the best customer service. If I ever have an issue, I hear back within the hour with the help I need and also tutorials\! > > **Cons**: Eleo works best on Google Chrome. I prefer to use Mozilla firefox, so this is my biggest con; however, it is an easy fix and not a problem to work around\! > > Eleo is affordable and meets all of our business needs. They have the best customer service around, and I can easily speak with a person or get a quick email response if I have an issue\! Definitely recommend. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/157005/eleo?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/157005/eleo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data