--- description: Discover the benefits and disadvantages of GoCardless. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoCardless Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [GoCardless](/software/156081/gocardless) # GoCardless Canonical: https://www.capterra.co.uk/software/156081/gocardless Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/156081/gocardless?page=2) > 100,000+ businesses use GoCardless for secure bank payments. Collect and send payments, with no chasing, stress, or hidden fees. > > Verdict: Rated **4.0/5** by 86 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses GoCardless? All businesses collecting one-off or recurring payments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 86 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: GoCardless - **Location**: London, UK - **Founded**: 2011 ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Standard: 1% transaction fees, capped at £2 (even if the transaction value is over £200) Pro: £200 per month, plus £0.01 - £0.60 per transaction - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Portuguese, Spanish - **Available Countries**: Germany, United Kingdom ## Features - Billing & Invoicing - Multi-Currency - Payment Gateway Integration - Payment Processing - Recurring/Subscription Billing - Reporting/Analytics ## Integrations (4 total) - QuickBooks Online Advanced - Sage CRM - Xero - Zuora ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) - [Recurring Billing Software](https://www.capterra.co.uk/directory/30927/recurring-billing/software) - [Billing and Invoicing Software](https://www.capterra.co.uk/directory/30015/billing-and-invoicing/software) ## Alternatives 1. [Stripe](https://www.capterra.co.uk/software/123889/stripe) — 4.6/5 (3310 reviews) 2. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8395 reviews) 3. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26304 reviews) 4. [Venmo](https://www.capterra.co.uk/software/182159/venmo-) — 4.7/5 (9271 reviews) 5. [Square Point of Sale](https://www.capterra.co.uk/software/154907/square-point-of-sale) — 4.6/5 (3022 reviews) ## Reviews ### "Excellent payment portal where I don't need to lift a finger" — 5.0/5 > **Luke** | *9 June 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: GoCardless is so easy to use and doesn't over-complicate things by adding unnecessary features or settings. The dashboard is user-friendly and it doesn't take long to get your head around it. Having the automated payments and being able to take one-off payments using DD is so useful. The interest-free period was extremely generous too. > > **Cons**: I would quite like to have more autonomy on designing how the customer payment request looks/is designed. Getting paid out does take a bit of time, but not terrible. > > Really really pleased with this service. I was debating whether just to control my own payments once the interest free period is over, but the charges are minimal and it's worth the peace of mind and time saving. ----- ### "A useful platform for collecting payments easily." — 5.0/5 > **Emma** | *9 March 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: My favourite feature about GoCardless is the easy way you can collect and process payments. It captures all information required for auditing and has the option to process refunds if requested by the customer. GoCardless sends regular emails with pay-out information, including the customer detail breakdown and fee amount deducted to allow for quick reconciliation, and quickly transfers money into our bank account with no issues. GoCardless integrates with both our accounting and fundraising software, ensuring the 2 systems are synced. It has a user-friendly interface and is easy to navigate. It is cloud-based and has two-step authentication. There is no big learning curve to use GoCardless. GoCardless communicates well through regular emails. > > **Cons**: The thing I like least about GoCardless is the slow customer service for when bugs arise, although I do not need to seek support often, and usually operation is smooth. Fees can also be quite high on small transactions, but all the various payment collection software we use charge fees and are similar. We also pay a monthly charge, which we do not do with our platforms. However, the benefits out-weigh the fees, and we have used GoCardless for many years. The monthly charge allows us to use our custom branding, which is a must for brand awareness. > > My overall experience with GoCardless is a positive one, it is a useful platform that integrates with our systems and allows for the smooth day-to-day running of our organisation. We therefore have no plans to stop using GoCardless, even after a tech audit. ----- ### "Average service at a reasonable price" — 2.0/5 > **Richard** | *4 November 2025* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: The direct debit with Quickbooks, when it works. It is seamlessly integrated with Quickbooks to automate customer payments every month > > **Cons**: When the direct debit integrated services between Gocardless and Quickbooks doesnt work, which happened for 50% of out customer base and was very hard to restore. Also, Gocardless cant collect payments from Poland where some of our customers are based. > > It has been very up and down. The customer support team are genuinely helpful but it is limitations in the product offering that let them down. ----- ### "Easy to use over the web" — 5.0/5 > **Adewale** | *16 January 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: GoCardless is simply amazing. I have used it at several times. I thinks it processes payments well over the web and interoprates well with various applictions > > **Cons**: GoCardless had been working well for me anytime it's need. Initially, international transaction was hectic but this has be fixed over time. > > Overall, GoCardless has been an excellent platform for international payment. I think the application has really be helpful especially for start-ups. ----- ### "Useful for collecting subscription payments from customers" — 4.0/5 > **Tom** | *25 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Once a customer is signed up for Direct Debit, it is easy to take payments from them. Subscriptions can be bundled into templates, and changing them is straightforward. > > **Cons**: Can take a few days from the payment submission date to actually receiving the funds in your account. > > Handy platform for ensuring prompt payments from customers - instead of relying on them to make manual payments. Reduces the chances of missed payments. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/156081/gocardless?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/156081/gocardless) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data