Average Ratings

  • Overall
    4.4 /5
  • Ease of Use
    4.1 /5
  • Customer Service
    4.6 /5

About Mailrelay

Advanced email marketing platform allowing you to create, send and manage your newsletters.

Learn more about Mailrelay

Showing 80 reviews

Vicente G.
Sales Manager
Entertainment, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/01/2019

"Easy mailing system"

Pros: It is very easy to configure, fast and effective to send your mailings to your customers.

Cons: Perhaps it would improve the menus and would make it easier to make the shipments, you must learn a little to be able to configure it correctly.

  • Reviewer Source 
  • Reviewed on 24/01/2019
Pablo F.
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016

"Basics"

Comments: I would make the program easier to understand. I have already used the email templates which are too complicated and I cannot use them.
To have a basic version of this software would be fantastic.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016
Mohammed I.
Managing Partner
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/08/2017

"Excellent reliability and very beautiful look for the messages & Newsletters"

Pros: Its capabilities and performance reliability. The offerings are generous and help to achieve the target mailing efficiently

Cons: although it is not technically complicated as many others, the way of tackling the Autoresponders specifically is not conforming with what users are accustomed to. In general, it is satisfactory.

  • Reviewer Source 
  • Reviewed on 08/08/2017
Cesar L.
Office Manager
Law Practice, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Very helpful, excelent support"

Comments: We like to use Mailrealy as our support for sending e-mails, they have been great for this.
I just would like to suggest to make it easier for any kind of user to include images on the e-mails, I have to request to our IT support to include such kind of features because it is not easy or user friendly for me as a more administrative tasking person.

Pros: The estadistics after you send the e-mails are just fantastic

Cons: It should be easier for any kind of user (not only technology profile people) to include images or other features on the mass e-mails.

  • Reviewer Source 
  • Reviewed on 27/09/2016
Wai P.
Senior Designer
Alternative Medicine, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Fantastic Service!!!"

Comments: Mailrelay is so easy to set up and to use, the UI is so intuitive. If you have a problem just email them and they respond very quickly (I've never waited for more than 2 hours!). There are so many features that you would pay for with other services but, unbelievably, this is FREE! Amazing! I've recommended this service to so many people.

Pros: Easy to use, easy to set up and free!

Cons: Nothing really, just minor things, like it always defaults to Spanish and that the default time is Spanish time, but you get use to it.

  • Reviewer Source 
  • Reviewed on 27/09/2016
Jose Z.
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016

"My review about Mailrelay"

Comments: I've been using Mailrelay for a long time, after trying other similar tools, I decided to use it again. They have improved their Dashboard, but has a flaw that is critical for me (other tools also have it) and it is the search for bounced mails or no longer used. The search has to be done manually, wasting a considerable amount of time :(
The RSS template does not work that well, I'm not a programmer in HTML so I have no idea how to make the images be invoked. I asked for help to support, but they are not the best at answering apart from redirecting you to their Blog, video tutorials, etc. They do not realize that I need, many users have very little time-customized help and would be willing to extend my plan inclusive :(

Pros: Good platform to send out emails.

Cons: their support is too simple, they are not empathic and chat support almost never works and if I can communicate I always get the same response, go to the Blog, Videos :( see Tutorials

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016
Alfredo W.
Director Médico
Medical Practice, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 30/09/2016

"Very good clicks/mailing ratio"

Comments: Since we use Mailrelay we increased the clicks/mailing ratio compared with our previous platform. We plan to go on using this platform. It is easy enough even for no profesionals as me.

Pros: clicks/mailing ratio
easy of use
tools to prepare your mails

Cons: I have not found any

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 30/09/2016
★ beatriz R.
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016

"The best mailing provider ¡and free!"

Comments: I "meet" mailrealy 4 years ago... and since then up it become in my favorite mail provider.
Seriusly, (and not, they not pay me ;)) for me, is one of the best options in this competitive field.
I invite all of you to give a try to mailrelay... simple awesome.

Pros: Autoresponder
Groups
Custom fields
Custom forms
Tamplates free
Hug amount of suscribers
Amazing client suport.

Cons: Don't have "automation"
You can't build wordk flows in a click basis.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016
Dena C.
social media manager
Publishing, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/10/2016

"Just the images on server"

Comments: well that's the only inconvenience: sometimes it won't charge the images, takes a different one with similar name.

Pros: extremely easy to use

Cons: just upoading the images to the server. And the link is always mailrelay, not directly the final url

  • Reviewer Source 
  • Reviewed on 04/10/2016
Felix D.
Digital Marketing Consultant
Food Production, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/10/2016

"Best Email Marketing Software"

Comments: So far, Mailrelay is the best application I had used for creating professional newsletters. They have the largest number of subscribers for the Free plan, and the software has a lot of features to meet most of your needs.

Pros: The high number of subscribers for the free plan.

Cons: There could be more templates For newsletters.

  • Reviewer Source 
  • Reviewed on 20/10/2016
Helga G.
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016
Miguel angel L.
CEO
Entertainment, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/04/2019

"Very good software for mailing"

Pros: - Easy to use
- Enough features for all your requirements
- The blog have usefull information

Cons: - Nothing for now :)

  • Reviewer Source 
  • Reviewed on 23/04/2019
Rodrigo iván C.
Director General
2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 04/12/2018

"Not a Reliable Email Marketing App"

Pros: Cost efficient and it offers great deliverability, as well as an outstanding customer support that is always there for you.

Cons: Hard to use, platform has a lot of bugs and I prefer switching to other that are more reliable and costly but good.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 04/12/2018
Mufaddal M.
Director - Business Operations
Writing & Editing, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 19/01/2019

"Hit and Miss"

Comments: Not very satisfied overall

Pros: Creating templates, emails and generating campaigns is good

Cons: We initially used this for creating email campaigns but this has the added load of using an email server. It is not an all in one program. Paying for just creating campaigns in todays date makes no sense when there are 1oo`s of other players who offer the same for free

  • Reviewer Source 
  • Reviewed on 19/01/2019
Staffan B.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Best by far no one can compete with them"

Comments: Mailrelay is by far the best smtp provider around. Im very happy with the support and i get and the product is great

  • Reviewer Source 
  • Reviewed on 27/09/2016
Aparna P.
Executive
Banking, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/02/2019

"Affordable Email Marketing"

Pros: Free Email credits and Support i like the most

Cons: Should make it simple and easy to navigate.

  • Reviewer Source 
  • Reviewed on 08/02/2019
Office O.
economist
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 30/09/2016

"review mailrelay"

Comments: I am generally pleased! I am using the free package but possiblly I will switch to a paid scheme soon.

Pros: the free package/the customer support/easy uploads

  • Reviewer Source 
  • Reviewed on 30/09/2016
Karen N.
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Great software for a free account."

Comments: Great software for a free account. Definitely recommend this software over others such as Mail Chimp. All works like it is supposed to! Easy for others to use that are not so tech savy.

  • Reviewer Source 
  • Reviewed on 27/09/2016
Isaac M.
CEO
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Best mailing ever!"

Comments: I have worked with mailchimp, constant contact, and MailRelay is the best one! I have it for free and no ads, annoying pop ups! Unlimited features. Great! Thank you MailRelay!

Pros: Unlimited features, free!

Cons: can not send to [email protected]

  • Reviewer Source 
  • Reviewed on 27/09/2016
Javier F.
Banking, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Easy and nice software"

Comments: I had to start using it after a bad experience with a competitor  I am now planning to use ir as my first option for email.

Pros: Flexibility

Cons: Reports

  • Reviewer Source 
  • Reviewed on 27/09/2016
Ander A.
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016

"MailRelay with the latest integration ThriveLeads is wonderful"

Comments: At all times they advise, guide me and help me even by just providing a free account. Add much value these folks of MailRelay. Congratulations.

Pros: Now with the new update of ThriveLeads, it is just wonderful. Autoresponder, high deliverability and servers in the European Union.

Cons: They should be included in Divi Elegant themes as they have done with MailChimp and GetResponse. At some point the application crashes when trying to save data and forces you to restart the session.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/09/2016
Verified Reviewer
Manager
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 24/06/2018

"Very competitive features. Love the free package."

Pros: Large amount of members and high sending limits. Features are created for ease of use. Campaign setting is very easy, instructions simple

Cons: Hard to use for single opt in customers. Seems Mailrelay wants users to use their Newsletter program instead plain email

  • Reviewer Source 
  • Reviewed on 24/06/2018
Mauricio P.
Manager
Business Supplies & Equipment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Mailrelay is my favorite email marketing software"

Comments: I have been using it for several years, easy to use, great templates which save me a lot of designing time.
Just have to follow them on tweeter, facebook and G+ and you'll get a lot of contacts and emails to send monthly.

Pros: Organization, easy to use and administer

Cons: I'm not an html expert, and sometimes when I import an email from other source like Outlook, some code appears in the mailrelay campaign (not in the edit mode but in the final email send). It's kind of hard to get ride of it.

  • Reviewer Source 
  • Reviewed on 27/09/2016
Verified Reviewer
architect
Civil Engineering, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/04/2019

"Easy and friendly"

Comments: I can communicate with my suscriptors twice a week in a very easy way.

Pros: Easy to make newsletters, lists and send them.

Cons: Is quite difficult not to be clasified as spam y the mail box.

  • Reviewer Source 
  • Reviewed on 24/04/2019
Pham A.
Manager
Accounting, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/09/2016

"Effective Email Marketing"

Comments: This is an amazing piece of software. The software appears to have been developed with thoughtful consideration of security features and resource demands. It's light weight and quite flexible in deployment options. Creating an email marketing template with Mailrelay is fairly easy. Mailrelay uses a WYSIWYG template to create newsletters. The actual newsletter is created in an HTML editor. You can either use an existing template or create a new one, using custom HTML code.

Pros: Great and helpful software. I will recommend it to my colleagues sysadmins. Great solution if you have a huge amount of SMTP requests from different servers and pcs in your company to the same SMTP server on the web. Very easy to configure, so useful, nice application!

Cons: Need upgrade adds resend the previously sent campaign with customized criteria.

  • Reviewer Source 
  • Reviewed on 27/09/2016