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About GoReminders

Reduce no-shows and impress your clients with the all-in-one reminder app. Automatically send appointment reminders via text and email.

Learn more about GoReminders

Pros:

Easy to use for a person who isn't tech-savvy, Pricing is very reasonable. Never has it shut done on us.

Cons:

As a home based therapist I am on the lowest plan which suits my business.

GoReminders ratings

Average score

Ease of Use
4.9
Customer Service
4.9
Features
4.7
Value for Money
4.6

Likelihood to recommend

9.2/ 10

GoReminders has an overall rating of 4.9 out of 5 stars based on 165 user reviews on Capterra.

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Share your experiences with other software buyers.

Filter reviews (165)

Josie
Josie
Chief Risk Officer in US
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A Great Service for small businesses!

5.0 2 months ago

Comments: Overall, we have been thrilled with the response rate from this service.

Pros:

GoReminder is an awesome service that let's our applicants know when we schedule them for interviews and ensures that we do not sit around waiting for those that do not intendent on showing up.

Cons:

There is nothing I do not like about it, it's a perfect solution.

GoReminders Response

2 months ago

Thank you for your fantastic review! We're delighted to hear that GoReminders has been a perfect solution for your needs and has helped improve response rates with your applicants. Your satisfaction means the world to us! -Rhammy, Customer Support

KATYA
IMMIGRATION in US
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GET IT, YOU WONT REGRET

5.0 4 weeks ago New

Pros:

EASY TO USE, INTERACTIVE, A GOOD TOOL FOR WORK

Cons:

NO CONS, I FEEL THIS PRODUCT IS VERY SIMPLE

GoReminders Response

3 weeks ago

Thanks for your amazing feedback! We're thrilled to hear that you find GoReminders easy to use and a valuable tool for your work. We appreciate your support and are here if you ever need anything. -Rhammy, Customer Support

Kelly
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good but needs work

3.0 6 months ago

Comments: Besides not being able to book both parties at once I think $60 is too much. You can get a full solution that does everything through vagaro

Pros:

Ease of use and easy to set up. Needs a little tweaking though

Cons:

Can’t notify therapist and client at same time

GoReminders Response

6 months ago

Thank you for your feedback! I’m glad to hear that you find GoReminders easy to use and set up. I understand your concern about notifying both the therapist and client simultaneously. We’ll follow up with you directly to discuss how we can improve this feature and ensure it meets your needs. We’re also here to explore how GoReminders can offer value for your business and address any other concerns you might have. -Rhammy, Customer Support

Jenn
Director in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very easy to implement

5.0 3 months ago

Comments: Very good so far, we would like a free SMS blast functionality but that is probably asking too much haha

Pros:

We noticed the product was very easy to use right off the bat, the layout was simple and the text confirmations were easy to edit and customize.

Cons:

Honestly there's nothing worth mentioning, minor stuff.

GoReminders Response

3 months ago

Thank you so much for your review! We're thrilled to hear that GoReminders has been easy for you to set up and use, and that you've found the text confirmations customizable. We truly appreciate your feedback and will follow up directly to discuss any specific needs you have, as we always strive to offer the best solutions for our customers. -Rhammy, Customer Support

Lana
V-PRES in US
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

V-President

5.0 3 weeks ago New

Comments: we love the service and customer service has been great.

Pros:

I like that the customer can confirm and send you a message in return.

Cons:

right now we don't have any complaints. We think that Go Reminders should send us a message when someone unsubscribes.

GoReminders Response

3 weeks ago

Thank you for your kind words! We're glad to hear you're enjoying GoReminders and that it's working well for you. We'll follow up with you directly to discuss your specific needs regarding unsubscribe notifications. We appreciate your feedback and are always here to help! -Rhammy, Customer Support

Aubrey
Owner in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

So easy to use!

5.0 last month New

Comments: I am able to keep track of all my customers in one place. It also helps me plan my week.

Pros:

It's automated. I don't have to rely on my memory.

Cons:

Nothing, it's great! I can't think of an easier app.

GoReminders Response

3 weeks ago

Thanks for the amazing feedback! We're so happy to hear that GoReminders has made it easier for you to stay organized and plan your week efficiently. It's great to know the automation is helping you stay on top of everything effortlessly. -Rhammy, Customer Support

Melissa
ast.manger in US
Automotive, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

appointment

4.0 last month New

Comments: if used right works well.and makes life great

Pros:

keep up with appointments and lets me know if customer coming

Cons:

people can wright message back noting to do with service

GoReminders Response

3 weeks ago

Thank you for sharing your experience! We're glad to hear that GoReminders helps you keep track of appointments and stay informed about your customers' attendance. We’ll follow up with you directly to discuss your specific needs regarding incoming messages and ensure you’re getting the most out of the service. -Rhammy, Customer Support

Leslie
Owner in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Love Go Reminders

5.0 last month New

Comments: Love it, highly recommend! So easy to use, so easy to communicate with the clients too

Pros:

It has helped so much with no shows, best thing I ever did!!

Cons:

No negatives, I have not had negative issues

GoReminders Response

last month

Thank you for your amazing feedback! We’re so happy to hear that GoReminders has made such a positive impact on reducing no-shows and improving communication with your clients. Your recommendation means the world to us! -Rhammy, Customer Support

Wes
IT Manager in US
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Goreminders

5.0 4 weeks ago New

Comments: It has a user-friendly interface and reliability in sending SMS and email reminders, which can help reduce no-shows.

Pros:

It works well. Customers like to receive text reminders. It also saves us time.

Cons:

The mobile app is not as robust or intuitive as the desktop or web version.

GoReminders Response

3 weeks ago

Thanks for sharing your experience! We're glad to hear that GoReminders is helping you save time and that your customers appreciate the text reminders. We’ll follow up with you directly to discuss your specific needs regarding the mobile app and ensure you’re getting the best experience possible. -Rhammy, Customer Support

Katie
Professional Dog Groomer in US
Consumer Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Very pleased!

4.0 2 weeks ago New

Comments: I think my experience overall is really good. My no showed appointments have minimized tremendously.

Pros:

I liked most about the app is the multiple automatic reminders sent.

Cons:

There is no notification on the calendar when a message to a client has failed to send.

GoReminders Response

7 days ago

Thank you for your review! We're thrilled to hear that the automatic reminders have helped reduce no-shows for your business. We understand how important it is to stay informed about message delivery, and we’ll follow up with you directly to discuss your specific needs. We appreciate your support and feedback! -Rhammy, Customer Support

Terrie
Owner-Program Director in US
Primary/Secondary Education, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Makes a Great "Virtual Assistant!"

5.0 3 months ago

Comments: Overall, it's a great help to keep the communication clear between families and staff.

Pros:

Not having to worry about whether or not a client knows they have an appointment with us and being able to have several different types of messages. I also love that we can respond to texts through GoR.

Cons:

Dates that are close together for the same client - we don't get accurate responses, even though the client is sending back the correct answer (ex. Johnny is reminded of an appointment today and tomorrow. Tomorrow's confirmation came in as a confirmation for today's appointment that they responded with an X to.) Also, that when we change staff members for a recurring event, it changes that staff member for the whole series instead of returning to the original staff member for the following appt.

GoReminders Response

2 months ago

Thank you for sharing your experience! We’re happy to hear that GoReminders has helped improve communication between your team and your clients. We’ll follow up with you directly to discuss your specific needs regarding the issues with appointment date confirmations and staff changes for recurring events. We want to ensure your experience is as smooth as possible. -Rhammy, Customer Support

charmaine
Office administrator in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

perfect appointment scheduling software

5.0 7 months ago

Comments: overall i am extremely satisfied with all aspects of GoReminder

Pros:

so far i have absolutely no complaints with GoReminders. The text / email reminders are pefect as is the online scheduling. Patient no shows have decreased dramatically since they have the option to reschedule an appointment through online booking and the two way messaging is a great feature

Cons:

I literally have no complaints, the software is very easy to set up and there are always new features being added to enhance the ease of use. customer service is excellent and quick to respond to any questions you have

GoReminders Response

7 months ago

Thank you for your wonderful review! We're thrilled to hear that GoReminders has been perfect for your appointment scheduling needs and that features like text/email reminders, online scheduling, and two-way messaging have significantly reduced no-shows. It's great to know that you've found our software easy to set up and that our customer service has been responsive. We appreciate your kind words and are glad to be continually enhancing our service for you. Thank you for your support and for choosing GoReminders! -Rhammy, Customer Support

Laura
Office Manager in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect for our Small Family Business

5.0 8 months ago

Comments: I absolutely love it. Super easy to set up and start using. And has helped our little family owed shop keep up with other businesses by being able to keep our customers informed via text message.

Pros:

When scheduling appointments weeks ahead I love that I can text a conformation with the date and time and no longer have to remember to call my customers with a reminder. I also love that I can text them through the GoReminders platform instead of my employees having to use their personal cell phone numbers.

Cons:

I wish I could schedule some appointments over the course of days instead of hours. Most of the jobs we work on are in our shop for 2-3 days

GoReminders Response

8 months ago

We're so happy to hear that GoReminders has been perfect for your small family business, making it easier to schedule and confirm appointments weeks ahead. It's great that you find our platform convenient for texting customers without needing to use personal cell phones. We appreciate your feedback on scheduling appointments over the course of days instead of hours and will consider this for future updates. We're delighted that GoReminders has helped your family-owned shop stay competitive and keep your customers informed. Thanks for being a GoReminders customer! -Jocelle, Customer Support

Logan
Worker in UK
Automotive, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best app so far

5.0 5 months ago

Comments: Brilliant app helps with your scheduling and easy to use

Pros:

Easy to use and customers love it. Great option for reminding you and your customers about appointment and love the why you can put notes against the customers booking thag you can only see

Cons:

The services that customers get to when booking are not clear and are to squish together

GoReminders Response

5 months ago

Thank you for the glowing review! We’re thrilled to hear that you find GoReminders easy to use and that both you and your customers appreciate the reminder features and note-taking options. Regarding your note about the clarity of the services customers see when booking, we'll follow up with you directly to discuss your specific needs and provide more detailed information on how we can address this concern. Your feedback is important to us, and we want to ensure that GoReminders continues to meet your expectations and streamline your scheduling process. Thank you for your support! -Rhammy, Customer Support

Melissa
Owner in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Has become an integral part of our business

5.0 8 months ago

Comments: Very good customer service, added bonus features like being able to text the clients, easy to access via mobile or PC. GoReminders has given us overall an excellent experience.

Pros:

Simple interface, ease of use, cuts down on client cancellations, gives me peace of mind knowing everything is organized. Has cut down on the amount of time spent calling clients.

Cons:

No cons. I literally can not think of any thing to complain about.

GoReminders Response

7 months ago

Thank you for your fantastic review! We're thrilled to hear that GoReminders has become an integral part of your business and has helped reduce client cancellations. It's great to know that our platform gives you peace of mind and saves you time. We appreciate your positive comments about our customer service and features. Your feedback motivates us to continue delivering an excellent experience. Thank you for choosing GoReminders! -Rhammy, Customer Support

William
owner in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Company

5.0 4 months ago

Comments: I have been with GoReminders for years and They have always delivered. I love the fact they keep adding more services.

Pros:

Simple to use and they continue to improve and expand the services. Also, you get to talk to a human when you contact them.

Cons:

If I had to pick something, I'll go with cost

GoReminders Response

3 months ago

Thank you for your continued support! We're so glad to hear that you appreciate the improvements and our customer service. We understand that cost can be an important factor, and we'd love to discuss your specific needs further to see how we can make GoReminders work even better for you. I'll be reaching out to you directly to talk more about this. -Rhammy, Customer Support

Kassie
Counselor in US
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Worth the use for your practice!

5.0 4 months ago

Comments: I've been using this system for a couple years now. It has really made a difference with my practice. My clients really love they get a text reminder. I used to call my clients with their reminders, so this has really been great for them.

Pros:

It is very easy to use. I love that my clients are able to confirm their appointments and I can monitor the replies.

Cons:

I do wish that I would get some notification when my client needs to cancel their appointment via reminder text.

GoReminders Response

4 months ago

Thank you for your positive review! We’re delighted to hear that GoReminders has made a significant impact on your practice and that your clients appreciate the text reminders. We’ll follow up with you directly to discuss your notification needs regarding client cancellations. Your feedback is important to us! -Rhammy, Customer Support

Kristine
Manager in US
Alternative Medicine, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best reminder platform for small business!

5.0 8 months ago

Comments: My experience has been that GoReminders has simplified my business. It's easy to use and my clients welcome it.

Pros:

I've been using GoReminders for over 2 years. At first, I wondered if my clients would like it. Turns out they love it. Getting one reminder 2 days before their appointment and then 2 hours before works well for them and keeps my business top of mind.

Cons:

I can't think of anything I don't like about GoReminders

GoReminders Response

8 months ago

It's fantastic to hear that GoReminders has been a hit with your clients and has simplified your business over the past two years. We're glad that the reminder system is working well for both you and your clients, keeping your business top of mind. We appreciate your positive feedback and are thrilled to know that your clients love it! -Jocelle, Customer Support

Geoffrey
Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GoReminders is part of our daily work.

5.0 3 months ago

Comments: It is easy to use and customize to my office's needs and the use has been an important part to our daily operations.

Pros:

The reminders to clients have reduced the amount of missed appointments by clients.

Cons:

The text messaging is a little unwieldy since it is in only in a web browser or the app.

GoReminders Response

3 months ago

Thank you for sharing your positive experience with GoReminders! We’re thrilled to hear that the reminders have helped reduce missed appointments. Regarding your concern about the text messaging feature, we'll follow up with you directly to discuss your specific needs and see how we can support you further. We appreciate your feedback! -Rhammy, Customer Support

Ashlyn
Athletic Trainer in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

GoReminder Helps Keep Your Life on Track

5.0 4 months ago

Pros:

GoReminders allows me to keep track of my appointments that I schedule with athletes to come in for rehab.

Cons:

What I like least about GoReminders is the app can be hard to figure out at first but gets easier over time.

GoReminders Response

4 months ago

Thank you for your review! We're glad to hear that GoReminders helps you keep track of your appointments. We appreciate your patience as you become more familiar with the app. We’ll follow up with you directly to discuss your specific needs and offer any assistance you may require to make the experience smoother. -Rhammy, Customer Support

Hannah
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Thank YOU!!

5.0 4 months ago

Comments: Fast, quick, accurate, and communcative. We are happy we use GoReminders

Pros:

The communication and easy scheduling for our clients

Cons:

Nothing! It does all the functions we need it to do

GoReminders Response

4 months ago

Thank you for your wonderful review! We're thrilled to hear that GoReminders is making scheduling and communication easy for you and your clients. It's fantastic to know that you're finding it fast, accurate, and fully functional for your needs. We’re happy to be a part of your success! -Rhammy, Customer Support

Trevor
Director-Instructor in US
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

GoReminders for the Win!

5.0 4 months ago

Comments: It’s been pleasant really. It’s been quite awhile since I started using GoReminders but I don’t see myself stopping any time soon.

Pros:

I liked how the rate of cancellations and requests to reschedule went down.

Cons:

I hope to one day be able to send a reminder to more than one client phone number and email at once.

GoReminders Response

3 months ago

Thank you for sharing your feedback! We're happy to hear that GoReminders has been helpful in reducing cancellations and rescheduling. We'll follow up with you directly to discuss your specific needs regarding sending reminders to multiple client phone numbers and email addresses at once, and explore how we can support you further. -Rhammy, Customer Support

Dan
Job Scheduling Manager in UK
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

5/5 highly recommend

5.0 2 months ago

Comments: always works, great for online enquiry's

Pros:

How it has improved our business with extra customers

Cons:

i have nothing bad to stay as everything works.

GoReminders Response

2 months ago

Thank you for your wonderful review! We're thrilled to hear that GoReminders has improved your business and helped attract more customers. It’s great to know everything is working well for you, and we truly appreciate your feedback. If you ever have any specific needs or questions in the future, we’ll follow up with you directly to ensure everything is meeting your expectations. -Rhammy, Customer Support

Tonja
Intensive Supervision Officer and Program Provider in US
Law Enforcement, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

GoReminders has been a real game changer!

5.0 4 months ago

Comments: Using this system has decreased my missed appointments by at least 75%,

Pros:

What I like is that not only do they get the reminder two days before their appointment but they get another reminder two hours before. They can no longer use the excuse that they didnt remember their appointment.

Cons:

If I have to miss a day I have to remember to delete the appointments for that day. But it is nice to be able to just delete that days appointments and their follow up are still pre scheduled.

GoReminders Response

4 months ago

Thank you for sharing your experience! We're so pleased to hear how GoReminders has helped reduce your missed appointments significantly—that’s a fantastic outcome! Regarding your note about missed days, we’ll follow up directly to explore options that may support your scheduling needs even further. We’re thrilled GoReminders has been such a positive addition for you! -Rhammy, Customer Support

Jennifer
Owner, CEO in US
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I couldn't do business sanely without GfoReminders

5.0 last year

Comments: I have never had a bad experience. Customer service team is always very quick to reply to any concerns or questions. I have been very please and have thoughts on switcing,

Pros:

I like the ease of scheduling. My favorite feature is that the client responds through text to confirm, reschedule and cancel. We can in turn, through the app phone number reply and correspond without them having our personal number.

Cons:

I am not sure. I like everything and don't have anything to compare it to

GoReminders Response

last year

Hi Jennifer, I'm thrilled to know you're enjoying GoReminders, especially the convenience of texting to confirm, reschedule, and cancel. We're committed to provide top-notch customer service and work hard to keep GoReminders easy-to-use while making it more useful and powerful. Feel free to reach out if you have additional feedback! -Jocelle, Customer Support