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About Startquestion

User-friendly, flexible survey software I Easy to use survey creator I Ready survey templates I Distribution via link, email, QR code,

Learn more about Startquestion

Pros:

Flexibility, ease of obtaining key data, service availability and support in each integration.

Cons:

I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.

Startquestion ratings

Average score

Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.4/ 10

Startquestion has an overall rating of <span class="">4.9</span> out of 5 stars based on <span class="">174</span> user reviews on Capterra.

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Filter reviews (174)

Piotr
Piotr
Senior Affiliate Manager in Poland
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

professional and friendly

5.0 7 years ago

Comments: Results E-mail marketing research

Pros:

The Startquestion platform is very easy for users and intuitiveness. The platform is very friendly for users. Support answers questions very quickly. They are very helpful.Highly recommended program.

Cons:

I did not find any functional bugs. The service should be a little cheaper. They do a great job!

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Smooth NPS tool

5.0 3 years ago

Pros:

Easy of implementation; helpful team; clear UX for both clients and admins

Cons:

I have not identified any cons of the software.

Andrzej
Customer Experience Manager in Poland
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Reasonable tool that does the job

4.0 3 years ago

Pros:

Rankings which allows me to compare NPS score for different data sources.

Cons:

I have to filter each survey separately.

Verified Reviewer
Verified LinkedIn User
Automotive
Used the Software for: 1+ year
Reviewer Source

Great tool to science research

5.0 7 years ago

Pros:

+ Pulling data from repeat groups + Easy to use interface and export to excel. + survey interface + Ease to set up the tool.

Cons:

Maybe, the Nordic languages are missing.

Verified Reviewer
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

World-class support

5.0 4 years ago

Pros:

— Tech Support — Easy of Use — Integrations

Cons:

Lack of advanced question types, eg. conjoint analysis.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Very easy, usfull and clear. I like this web very much.

5.0 7 years ago

Pros:

I like the most way how looks results. Figures, pictures, diagrams etc. Questionnaire looks really professional and modern. It's easy to use for everyone.

Cons:

I'm very demanding client so it's hard to satisfy me, I find only one minus. Sometimes i have to wait to long for support.

Verified Reviewer
Verified LinkedIn User
Education Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

My favourite tool for any kind of surveys / questionnaires

5.0 5 years ago

Pros:

Value for money: plenty of question types & customisation possibilities for a fair price

Cons:

Haven't had any negative experience just yet!

Magdalena
Przewodnicz¿ca in Poland
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Take advantage of the program. Recommendable. Easy to use, transparent inerface.

5.0 7 years ago

Comments: Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Pros:

We really like Startquestion. It is a useful survey platform, with a very easy to use interface. Highly recommended program. Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Cons:

We would not change anything in the platform Startguestions. No issues to solve. Everything is fine.

Katarzyna
Katarzyna
Application & Technical Support Manager in Poland
Verified LinkedIn User
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Very helpful tool! It will do the job for you!

5.0 3 years ago

Comments: I have not encountered any problems. I received all the help I needed, I know who to contact in case of problems. Just a good experience.

Pros:

It meets all my expectations regarding the creation and collection of data. Very useful ready-made questionnaire templates (I don't have to think up questions myself). It saves time at every step.

Cons:

I use the tool quite shortly, at the moment I have not encountered any problems.

Karolina
Karolina
Specjalista in Poland
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Easy to use, great customer care, powerful tool

5.0 7 years ago

Pros:

I really like Startquestion. I used it at my daughter's school. The report was very good. Great customer service as well.

Marta
Senior Research Analyst in Greece
Higher Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A good tool for creating surveys with great support.

5.0 3 years ago

Pros:

Quick help in case of problems, ease of creating surveys, intuitiveness.

Cons:

No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.

Beata
Director of Customer Satisfaction in Poland
Insurance, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A lot of interesting functions and graphically attractive

5.0 3 years ago

Pros:

Many various forms of questions, also in a graphic sense (this makes the respondent not bored) + ease of use

Cons:

I miss some features, most probably the ability to conditionally display individual questions (and not just pages). That way, even if I only have one question to be conditionally displayed, I have to put it on the next page.

Artur
Menager Tech Support in Poland
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The best tool to collecting feedback

5.0 3 years ago

Comments: A big plus for an intuitive user panel.
The price of the tool is competitive with others.

Pros:

The intuitiveness of this tool and the wide possibility of analyzing the results.

Cons:

It's hard to find things that I don't like about this tool.

Honorata
HR Business Partner in France
Chemicals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Simple, intuitive, usable.

5.0 3 years ago

Comments: Simple, intuitive, usable even by people who are not proficient in creating websites or other similar tools.

Pros:

The possibility of reporting and processing the results.

Cons:

I miss the option to attach a movie to the survey - not a link to the movie, but the short video file itself.

Julia
Scrum Master in Italy
Insurance, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Transparent and intuitive.

5.0 3 years ago

Pros:

Easily accessible statistics that are transparent, personalization (adding a background in the survey), quick change of the order of questions. It has many useful functions.

Cons:

Difficulty in setting more advanced logic between questions.

Dorota
Sales Support in Germany
Medical Devices, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Visually attractive and professional surveys

5.0 3 years ago

Comments: Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys. Another advantage is the kind and always helpful support team.

Pros:

In addition to the functionalities and visual aesthetics of the surveys, I especially appreciate the ability to download the results in several formats - from an Excel table to a ready report in Power Point.

Cons:

I did not have the opportunity to come up with an element that would not suit me or irritate me.

Dorota
Product Manager in Poland
Broadcast Media, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Webankieta

5.0 4 years ago

Pros:

User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.

Cons:

Minor technical problems - reported to customer service on an ongoing basis.

Malgorzata
Employer Branding Specialist in US
Banking, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

I am a satisfied user. It is functional and simple. You can quickly create a good looking poll.

5.0 3 years ago

Pros:

Simplicity and clarity. I like this tool also because you can create skins and reuse or edit them.

Cons:

I would have to think for a long time, but I don't have time. I can't think of anything right away.

Aleksandra
Menager in Poland
Research, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Opinion

5.0 2 years ago

Pros:

Product is easy to use, very intuitive, simple and friendly user interface.

Cons:

user is able to understand and use a design immediately

Agnieszka
Senior Brand Specialist in Poland
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A very useful, easy-to-use tool

5.0 3 years ago

Pros:

Multiple options of setting survey. Ease of use.

Cons:

It is not possible to bold / color the selected words in the question. In the case of questions with a similar weight and only one variable, such a distinction would greatly help in the quick understanding of the question by the respondent.

Agata
Senior HR Specialist in Poland
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

my choice

5.0 2 years ago

Pros:

intuitive tool extensive range of functionality advanced options for professional researchers efficient and quick service support

Cons:

no free option, not even for student research

Katarzyna
Coordinator of the Development Program in Netherlands
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

I use Startquestion more often than FB :)

5.0 4 years ago

Comments: In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.

Pros:

It is easy to use, intuitive. It includes a ready-made report panel.

Cons:

There is nothing in particular I don't like.

Michal
Managing Partner in Poland
Research, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

It's great software

5.0 3 years ago

Pros:

Simplicity of the tool. Ease of development surveys.

Cons:

I don't like the graphics a bit. It seems a bit outdated to me. But it's probably a matter of taste, and I don't insist. :)

Ewelina
Workplace Partner in Poland
Architecture & Planning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I recommend!

5.0 3 years ago

Comments: I have been using webankieta.pl for several years, conducting surveys for my clients. It's a reliable tool with a clear interface that I'm happy with every time. Currently, when setting up a new company, I have also decided to buy webankieta.pl

Pros:

Ease of use, quick help in any problems.

Cons:

There is no cons for me. I'm very satisfied. For surveys which I conduct among my customers this software is ok.

Alicja
Coordinator for Development Projects & Student Initiatives in Belgium
Higher Education, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

A very helpful tool that allows you to apply more complex rules. I also really like the graphical pr

5.0 3 years ago

Pros:

Filtering, quick filters, cross tabs, graphics

Cons:

Lack. Startquestion software is perfect