Zahara Reviews

Great system for managing PO process

Comments: Working with [SENSITIVE CONTENT HIDDEN] of Zahara was a pleasure and he helped guide us through a lot of changes needed as a result of implementing Zahara.

Pros:

The best thing about this software is that it removes a lot of our old email/manual processes which is what we urgently needed to simplify the process and make efficiency gains. In addition, the supplier portal feature is expected to vastly improve the process for our suppliers to do business with us.

Cons:

I would say there isn't much to critique, so far so good! :)

Alternatives Considered: Medius

Reasons for Choosing Zahara: We needed a system which offered the supplier portal and mobile app features at reasonable price point.

Switched From: FocalPoint Software

Reasons for Switching to Zahara: The Zahara software was at a more reasonable price point and they had worked with AD to create new integration.

Good All Rounder for Purchasing

Comments: Works well for multiple department order and invoice approval without high cost or difficult setup

Pros:

Ease of use and adaptability. Allows configuration for different approvers and complex chart of accounts

Cons:

Does not check duplicates in Xero but is excellent at checking duplicates in itself so just need to be strict on passing ALL invoices through the system.

Alternatives Considered: Paperless and AutoEntry

Reasons for Switching to Zahara: Much more flexible and user friendly for purchase order processing and approvals

Good overall but lacks full integration with our main Sage 50 Cloud Accounts Software

Comments: Our overall experience with Zahara has been mixed and very up and down. Generally, the purchase ordering and invoicing system is excellent and it is exactly what we were looking for from this software. Technical support are generally very supportive and quick to get back with any problems. The main flaws which let the software down is it's lack of support to integrate with Sage 50 Accounts cloud remote Sage Drive. We have used Sage 50 Accounts throughout the company's lifetime and we are not currently considering moving away from that. Despite requests to try and integrate the software with Sage drive, we have had nothing but rejection from Zahara on this matter. We previously had Sage Drive setup with no issues and it was an excellent tool that could be used anywhere. With workers working from home, this is a key feature that is missing at the moment as we were advised by Zahara to switch off the Sage Drive to prevent data errors occurring between Smart Sync and Sage 50 Accounts servers. We have a main server setup so the Sage & Smartsync data files are stored on there. We have moved this onto another PC previously to rule out a faulty server but this made no difference. We often have to carry out a repair process in Sage which is caused by Zahara rounding off VAT amounts differently to Sage, which leaves the data a penny out. This is a relatively easy process to fix compared to the more serious data errors that are caused by the interaction with Zahara and the Sage 50 Cloud

Pros:

We really like the fact that purchase ordering is very simple, straightforward and saves time due it's automated setup with workflows etc, updating GRNs and matching orders against invoices. We like that suppliers get an automated email sent from Zahara which is very flexible based on the workflows we have setup ourselves. The technical support line are helpful in getting back to us with any problems.

Cons:

We are unhappy that Zahara cannot and will not change to integrate better with Sage 50 Cloud Accounts remote Sage Drive. With workers working from home, our previous setup with Sage 50 Accounts Cloud remote Sage Drive was a brilliant tool for checking on our accounts at any time from anywhere. With Zahara, we have been advised to switch this off due it's major data errors which can occur. We have encountered major data errors over the past year and a half since we got it which is not sustainable for our company. We have recently been trialling the Mobile app Quick Order for those ordering at the counter. There seems to be work needed done to this as we have encountered a number of errors since we started using it which have all been reported. The analysis & reports section needs work done to it as reports only come out in CSV files rather than clear PDF versions.

Zahara Review

Comments: It has replaced our previous purchase order system which was paper based to an online system which can be accessed from anywhere.

Pros:

The product meets the business needs and is effective. It has moved us into the future becoming fully paperless within finance. It is quick and all team members are able to raise purchase orders. The document history is a great feature for solving queries as well as audit purposes.

Cons:

There are always new features which doesn't work well with colleagues who don't like change.

Zahara makes our purchasing run smoother and is a pleasure to use

Comments: The project team were amazing! Turnaround of our queries and requests was very fast. They found the solution we needed every time. Add to that their patience and confidence in us, which helped us through the set-up process and teething issues. Staff have quickly adopted the system and have already started enjoying using it.

Pros:

Integrates smoothly with Sage 50. Intuitive for non-finance Staff approving invoices.

Cons:

Set-up was quite labour-intensive due to the complexities of our approval system. The training process could be improved. It consisted of weekly sessions which double-up as set-up sessions, so not always appropriate for all Staff. We forgot what we had learnt over the 6 weeks. We would have preferred a longer intensive training session towards the end for everyone involved.

Great value product

Pros:

This app has helped our small company of US nursing homes to integrate AP requisition and invoice processing seamlessly into QBO. I have used it now for couple of months in trial basis and upgraded and expanded it across our platform. Very user friendly cost effective tool, which compared to other high end software is a fraction of the price . Highly recommend this program for small business! Would be happy to share my personal experience with anyone thinking of trying it.

Cons:

It does take a bit of time to set up but will save you much time and money in the long run

Envisage Feedback

Pros:

The sign off of PO's. Different authorisation levels etc. Sage integration Uploading of quotes & delivery notes

Cons:

Runs quite slow PO's that are part allocated aren't adjusted for. posting invoices and creating PO's is a lengthy process. The customer ref. doesn't show in 'external ref' in sage. Reporting function is rarely accurate job no.s, cost codes and nominals aren't copied down in large PO's

Overall good and functionally friendly system

Comments: Overall experience has been great It was easy to setup business, users and documents requirements and basic workflows
All help desk queries have been handled in a great manner and excellent efficiency Also great test-ability with allowing multi businesses and testing at full range

Pros:

The ease of overall use, the setup of users and allocation of abilities Not used to full capacity - used alongside other in house system - used only as a PO generator and approval trail

Cons:

Lack of ability to set required fields and over complications for multi functional divisions (multiple managers within division with workflows to each) Not used to full capacity - used alongside other in house system - used only as a PO generator and approval trail

Zahara is nice and easy to use

Pros:

It is now very easy to raise purchase orders and manage our invoices. we used to do it all on paper but now with Zahara it is so much easier. it is just a case of click click done. I hate paperwork so this makes it easier and much quicker. the support are great, we haven't had any issues, but they are quick to answer questions and the demos are good.

Cons:

nothing really. it has saved me so much time and effort I can't fault it.

Zahara PO system

Comments: The system seemed to be a good step between basic and advanced and we also came to learn that it's fairly new therefore being developed further. As such it was a good fit for our business requirements which is also growing. We didn't want an "all singing and dancing" system however we also didn't want a basic system.. Zahara was an ideal fit as we thought it would develop as we grow and as such meet our requirements for at least the short term if (at worst) not long term. The owner managed business was akin to our business and as such added to the plus points. The people behind the system were friendly and helpful from demo to implementation. Whilst Zahara does not have all the features that we require, it had the key ones that we required and as such it was decided to go with this provider. We're still in the early stages or using the system so a full review is not practical at this time.

Pros:

The flexibility of the platform and the ability to create bespoke workflows ourselves is key. The platform itself is quite easy to set up and use.

Cons:

Some features are currently in development and there are some bugs in the system however they are being fixed as found. Some features are not functioning for us but it is being looked into. The features at present are not fully to our requirements however it is hoped that it will develop and meet all our needs. Whilst we have had instant responses to our queries, it would be useful to have a support email for the users.

PO's made easy

Comments: good

Pros:

its easy to use, well layed out and functional

Cons:

I can not see the contents of my PO's on the main screen, i have to click on the PO to open it, this is time consuming especially when searching for an old PO for say a printer i purchased, i dont know the PO number so being able to see the items in the PO without clicking to open it would be so beneficial and a huge time saver.

Great customer service

Pros:

I have recently purchased this software (we are yet to use it implement this) [SENSITIVE CONTENT HIDDEN] has been my point of contact from the demo to the completion of the software set up to our needs. He has been so helpful, always so quick to reply to questions and he also set up the software for us extremely quickly and accurately. Very happy with the customer service and I will review again once we have used the software for a short time as we are implementing this into our processes from tomorrow.

Cons:

The mobile app is not yet set up for invoice approval.

Simple, user friendly purchase order solution.

Comments: Zahara is a brilliantly user friendly system with a fresh, clean user interface. As a cloud based piece of software it has proved to be the ideal solution to the automation of our purchase order generation and streamlining of our approval process.

Pros:

Simple and easy to use and set up. Fantastic, fast customer service and support with flexibility and openness to new ideas. Simple email notifications to approvers enabling easy approval of requests when out of the office. Generation of professional looking purchase orders.

Cons:

We understand there are continuous improvements and updates but, the ability for the system to select the appropriate approval workflow based on the net total of the order, instead of the user selecting manually, would be a nice feature.

Great Piece of Work

Comments: We haven't been using Zahara for long but we can already see how the increased visibility of costs and easy implementation of approval processes will increase our efficiency compared to chasing down approvals manually and not really keeping a record of this.
The software is user friendly and when I have had any questions the customer support (!!Martin!!) has been amazing and responded in no time with all the info and help I've needed.

Pros:

Easy to Use Makes Approvals Easy Allows for individual project budgets and costs to be tracked Customer Support

Cons:

It would be great if this software directly integrated with Xero so that when I add a purchase invoice in Xero I could simultaneously match it off against the PO in Zahara.

Fantastic solution, ticks all our boxes and more.

Comments: I can't recommended Zahara highly enough. Click2scan are a fantastic company and a absolute pleasure to deal with.
Clear and straightforward usability that doesn't even require user training. Fully customizable workflows and the approval process has given us more control and better visibility of spend.
They constantly listen to users and are happy to implement new ideas. Regular releases means we are always up to date, and the cloud solution is always available with fantastic speed.
I would recommended to anyone without hesitation.

Pros:

The approval process in Zahara has given us more control and better visibility of spend

Cons:

Single Sign on would be nice and the ability to add our own corporate skins/colours would be good. But these are very minor things.

Great Piece of Work

Comments: We haven't been using Zahara for long but we can already see how the increased visibility of costs and easy implementation of approval processes will increase our efficiency compared to chasing down approvals manually and not really keeping a record of this.
The software is user friendly and when I have had any questions the customer support (!!Martin!!) has been amazing and responded in no time with all the info and help I've needed.

Pros:

Easy to Use Makes Approvals Easy Allows for individual project budgets and costs to be tracked Customer Support

Cons:

It would be great if this software directly integrated with Xero so that when I add a purchase invoice in Xero I could simultaneously match it off against the PO in Zahara.

Has been a revolutionary piece of software for us.

Comments: The team behind Zahara are great they talked us through how to use it, and how to integrate it into our current systems. The graphic feature is great seeing the different charts and graphs!

Pros:

Completely Customisable!

A world-class solution

Comments: We had been looking for a purchase order system that required limited IT skills to use. Zahara has turned out to be exactly what we needed. It integrates with our AP solution as well so we now have a fully-automated purchase to pay solution

Pros:

Ease of use and simplicity together with the ability to create very sophisticated workflows using the additional FileDirector system that is fully integrated.

Cons:

We need a bit more narrative around budgets - the ability to set budgets on individual GL codes is on the roadmap which will be really good for us.

support was just not given

Comments: slow to use the app keeps crashing
no support for queries

Pros:

the sales pitch was great yje promise of support was amazing

Cons:

The time to get this working is rolling into months and months with no end in site

Most Flexible Purchase Order Software Out There

Comments: Zahara keeps getting better. We've saved hours of processing time, and gave gained a huge amount of control over our spend. The part we like most is being able to get the information straight into our accounts system. The team there are always responding to our requirements and keep improving the service (even quicker than we can react to!)

Pros:

Flexibility Speed Integration with other systems Continuous Improvement Adaptability Ease of Use

Cons:

A few minor bugs here and there, but always dealt with very quickly when raised. Great communication from the support team

Great for project spend

Comments: We run a projects based business and needed to allow the team to make project / job spend but to get it approved first. The Zahara solution has been a joy to setup and rollout amongst the team

Pros:

We can allocate spend to the respective projects on a line by line basis so useful for buying multiple things from suppliers and allocating against the right job. We also like the way the coding mirrors our Sage accounts software

Cons:

We would like to see a bit more analysis on the project spend

Really nice software

Comments: The guys at Zahara are really easy to deal with. We had a demonstration and we discussed what we needed and what we wanted to achieve. The showed us how to do that.

Pros:

Budgets were key to us. We needed to show our departments how much they could spend each month and Zahara does that really well.

Cons:

We know it's coming in a few weeks but we wanted approval levels as part of the workflow. The team showed us the Beta and we know when that's released it will be perfect for us.

Really great software for managing spend and automating accounts payable

Comments: We use Zahara to manage spend requisition and departmental budgets. The staff took to it straight away, with virtually no training - that's testament to the intuitive design. It's been easy to use, easy to setup and links very nicely to our account to system.

Pros:

Ease of use is the big plus for us along with the approvals. We love that.

Cons:

Very little if anything. It's updated regularly and the new features are always great and improve productivity.

Really helps our business

Comments: Really easy to use and the support & back is great. Easy to import details when you start and hand to have access remotely

Pros:

Easy to use and I found the import suppliers very easy. Having remote access is a real bonus for us as often work from home.

Cons:

If you raise an order & send it, if you then want to add to the order or change it you have to delete it and start again which isn't the best

Quality software, well thought out

Comments: We needed to find a system so we could get our staff to apply for approval to buy things. We were fed up with getting invoices in that nobody knew anything about. Zahara was easy to setup and the staff to to it very quickly,

Pros:

Simplicity. It's intuitive and easy on the eye.

Cons:

Would be nice to have a mobile app but it works Ok on a phone browser and I can approve spend just in the email without having to login.