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Intercept X Endpoint Reviews

About Intercept X Endpoint

Enables you to detect and block malware providing real-time threat intelligence and complete web, device, and data control.

Learn more about Intercept X Endpoint

Pros:

DLP(Data Lost Prevention) features are useful and easy to implement on workstations. Useful Web application filter to implement specific rules to users and/or equipments.

Cons:

Portal and setup can be confusing with not too much concise and simple documentation.

Intercept X Endpoint ratings

Average score

Ease of Use
4.3
Customer Service
4.2
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.4/ 10

Intercept X Endpoint has an overall rating of 4.5 out of 5 stars based on 216 user reviews on Capterra.

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Filter reviews (216)

Lucas
Lucas
Director in Australia
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good EPP product although a little heavy and convoluted

4.0 last year

Comments: Overall the experience was good, it was a good product that did what we needed. There are lighter, better and cleaner products on the market along with much better support and that's why we moved away from Sophos

Pros:

We started off within the Sophos ecosystem with their XG(S) range of appliances and their spam product, we liked how it all talked to one another using the Central Heartbeat.

Cons:

Slow web dashboard for centrally managing anything and Intercept X would spawn 4-5 difference processes and could be heavy on a system.

Forrest
IT Systems Administrator in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sophos Intercept X just works

5.0 last year

Comments: So far we have been very pleased with the Intercept X endpoint protection product and intend to keep using it as it is easy to deploy and manage using the online portal.

Pros:

One of the things I like most about the Sophos product is that it is easy to deploy and easy to use. I also like that the endpoint agent doesn't use a ton of computer resources like some of the competitors products that I have used in the past. I also enjoy the comfort in knowing that they continually are monitoring for the latest threats and release those updates into their product streams in a timely fashion, I also think that the way the product works in response to threats is superior to other products and have not experienced any catastrophic issues since we have been using their product.

Cons:

So far the only issues I have experienced is when installing software sometimes you will need to get the tamper protection code from the console in order to disable the desktop agent while you install software which is an extra step but also one that protects from users being able to disable it.

Jake
Service Desk Analyst in UK
Financial Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

mixed service with Sophos

4.0 2 weeks ago New

Comments: generally the system is good but there can be a few issues with installation and encryption

Pros:

easy to disable endpoints should they go AWOL

Cons:

encryption can be a little with multiple restarts required at times

Samuel
Accountant in Kenya
Civic & Social Organization, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The Perfect Endpoint Security Solution For Business

3.0 2 years ago

Pros:

I like the extended detection and response featuresIt makes encryption easyIt comes with leading endpoint security featuresMakes management of endpoints easy

Cons:

It had never really presented any serious problems

Michael
Director of Operations in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Intercept X will secure your endpoints!

5.0 last year

Comments: Intercept X is great, it saved our bacon when we were hit with the kaseya ransomware even though it is on the more expensive side of things

Pros:

Easy set up and deployment with an RMM Threat response shows the attack vectors stops ransomware in its tracks

Cons:

Price was much higher than others that provide most of the same features

Siddhesh
System Administrator in India
Utilities, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good XDR Solution in market

4.0 2 years ago

Comments: Overal Sophos XDR solution have helped us to keep safe network.

Pros:

Threat hunting and analytic dashboard gives insights of the threats observed in the company network and the actions performed to stop the same.

Cons:

Does not support some older version of OS which needs to be supported and product EOL should be atleast 10 yrs

Justin
Justin
Chief Operations Officer in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Terminator for Malware

5.0 3 years ago

Comments: MOST EXCELLENT, overall experience. Cloud-based control panel and 24/7 managed support helps provide peace of mind no matter what size deployment you're working with.

Pros:

Signatureless, Deep Learning, Neural Network based protection unparalleled by anything else in existence. Protects against today's threats and zero-day threats; even protects against threats yet to be seen. Not ONE single Sophos-protected machine has ever fallen victim to ransomware.

Cons:

I honestly cannot think of anything that can be improved, or that I didn't like.

Leonardo
Cyber Security Specialist in Netherlands
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An all in one solution for your security needs, but be aware!

4.0 11 months ago

Comments: I must say there are better competitors on the market regarding Security for Endpoints. For example, Microsoft has improved its Defender for Endpoint very well, but price-quality Sophos for businesses is a very good overall solution and does what it must do out of the box already. But you have to be aware that you do need to configure to hit some sweet spots. Such as how aggressively it needs to scan, what to block, and what not to block. On the other side if you have an agreement with an MSP you can get pretty good discounts and the kickback fee of Sophos is much better the margins you are allowed to get with Sophos are much more than Microsoft's selling margins.

Pros:

- Simple regarding implementation of the agents - It does what it must do out of the box - Pricing when you are purchasing more and have a discount regulation

Cons:

- Performance, it does eat a lot of resources even when it is optimized - A lot of settings in many different spaces make it difficult to set something up - Aggressiveness and a bit too many false positives in my opinion

Finan
Sales Manager in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Why Intercept X Endpoint Is The Best Security Solution

5.0 12 months ago

Pros:

I like the risk analytics features It comes with best encryption features It is the best I have used for computer security and endpoint protection.

Cons:

No issues whatsoever with Intercept X Endpoint. Has effectively met our needs.

Anthony
HR Manager in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Improved Endpoint Protection With Intercept X Endpoint

4.0 last year

Pros:

The software comes with amazing computer security featuresIt makes endpoint protection easy and is always updatedIt comes with some great encryption capabilities

Cons:

Well, no major flaws as Intercept X Endpoint has been great and powerful

Mary
HR Manager in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Must Have Business Security Tool - Best Endpoint Security Features

4.0 2 years ago

Comments: The software makes endpoint protection easy and also comes with encryption features. It has made it easy to keep Threats away.

Pros:

What makes Intercept X Endpoint different are the many endpoint features it offersUsing Intercept X Endpoint is straightforwardIt comes with computer security featuresThe software makes encryption easy

Cons:

Not a single issue as Intercept X Endpoint has been performing as it should

Mark
IT Engineer in United Arab Emirates
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome Product

5.0 2 years ago

Comments: He have a very good experience with this software since we use it. We are now more relaxed knowing that Intercept X Endpoint will protect us 24/7.

Pros:

What we like with this software is the total protection we are getting from them without worrying too much on future threats.

Cons:

Nothing so far, we are satisfied on the performance of this software.

Corey
Owner in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Protection and Fast Response When Threats Hit

5.0 2 years ago

Comments: SO far it seems to be doing the job but having only used it for about a month now so time will tell

Pros:

It proactively protects assets from threats and has a team that responds faster than any others

Cons:

Does sometimes detect perfectly safe applications and stops them from working but is easily mitigated through the console

David
David
Senior Field Engineer in UK
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Our preferred endpoint (and server) protection product

5.0 6 years ago

Comments: Overall I am very happy with this product and confident of the protection it provides.

Pros:

Powerful and feature rich protection product that does not noticeably impact system performance. Support is excellent, once engaged the engineer is staying with you until the issue is resolved. They don't even mind if you add a couple of additional problems into the mix. Includes their Intercept X protection with the advanced version. This is powerful stuff, anti-exploit and ransomware with root cause analysis. The portal to manage it all is easy to use as well. Very happy with this product and recommending it to everyone.

Cons:

Not the cheapest on the market. The cloud version does not have a push-deployment tool like the old fashioned on-premise version does. But once deployed it is a joy.

Luca
system engineer in Italy
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A complete endpoint security solution

5.0 3 years ago

Comments: InterceptX is a very good solution. It integrates realtime protection, anti-ransomware engine, anti-exploit, behavioural engine and IPS. This helps customers to protect their environments from known and unknown malware and attacks.

Pros:

InterceptX implements a complete anti-exploit solutions that protects all the process from all the known exploitation techniques. Anti-Ransomware engine is able to restore files that have been encrypted.

Cons:

The alerts in the console are only related to detected malware and not to XDR incidents. THe real time engine is too heavy and cpu consuming.

Sarah
Sarah
Technical Specialist in US
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sophso should be the ONLY protection software!

5.0 6 years ago

Comments: We use it for protecting our machines as well as for VPN connections. The sophos client on the machine regularly runs updates and blocks sites and threats very efficiently. The Sophos admin console is suburb, you can customize the software you put on the machines, you can track devices and servers, you can push updates, and I love how you can customize software and websites form being allowed or not allowed. This is truly amazing product.

Pros:

Every single last thing about this software is amazing.

Cons:

There is not one single thing that is wrong with this software, it is absolutely amazing product

Susan
IT Director in US
Legal Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

SOPHOS--My all in one

5.0 6 years ago

Comments: SOPHOS provides a very easy to use interface for both their UTM/AV. I am usually in these products once a day if not more. Ran a test Ransomware scenario with a KnowBe4(designed for that) product and SOPHOS immediately isolated the test WS from the network. Everything. It was similar to pulling the network cable.
That quick. In fact it took a while to get the WS back online after SOPHOS cleaning. Recommend

Pros:

SOPHOS is a replacement to several solutions we have used in the past. I am using SOPHOS UTM for my firewall and SOPHOS antivirus as well as using wireless access points/Mail management/et al.. The management of this product is extremely easy to use considering it is a web interface and they have centralized all their products.

Cons:

Seriously...Probably the cost but overall not so bad considering the licensing and length of years we usually purchase.

Sophos Response

6 years ago

We're glad to hear that Synchronized Security is working out well for your organization. Thanks for the review!

Abbey
Abbey
Software Developer in US
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

An Outstanding Protection from Threats.

4.0 6 years ago

Comments: Overall, it gave our IT control over internet usage along with great security features.

Pros:

Sophos Endpoint Protection is a complete security solution. It checks all the attachments sent via email and provides a strong guard against all sorts of malware attacks. It is also being used to limit user internet access within our company. Which prevents the abuse of bandwidth. It also supports Windows and Mac both operating systems. Hence, nothing goes unprotected in our company.

Cons:

A user can uninstall it to restore the full internet access without being asked to provide a password or taking permission.

Verified Reviewer
Verified LinkedIn User
Semiconductors, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Sophos is a complete (but complex) anti-malware piece of software that is easy to manage and rollout

4.0 7 years ago

Comments: Centralized control of my diversely distributed user-base. I can make sure that everyone has the software installed and that it is working correctly.

Pros:

The console view is extremely helpful. I like the notifications and health reports of my protected machines and users.

Cons:

Some of the organization is illogical. The encryption is managed separately from other policies. It also over reports problems that correct themselves in a matter of days (like when the users reboots). This tends to make me ignore some problems to see if they persist.

Brian
Brian
Quality Manager in UK
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Just does its job well

5.0 6 years ago

Pros:

This software is seamless. It just does the job quietly and efficiently and kicks in when needed.

Cons:

You have to open the menu to find what threats have been dealt with, you don't always notice them as they happen. Not such a bad thing to be honest!!

Sophos Response

6 years ago

Thanks for the review. We're glad to hear that Sophos Endpoint Protection is working out well for you!

Randall
Software Engineer in US
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Great and reliable antivirus

5.0 7 years ago

Pros:

Network security is very important to my company, and one of the widely used and recommended antivirus programs that users need to have installed in order to remote VPN is Sophos, so that says a lot to me about the reliability of the software. So far I have had no issues and have not been infected by any viruses since using the tool. It seems to be a very robust tool and works to protect my files, downloads, browsers, and network activity. The settings are also easy to change.

Cons:

The cloud based configuration is interesting.. Maybe I'm just not used to it, but if one where to have no internet connection then you can't modify settings. But then at the same time, the cloud based settings allow one to globally modify all the clients that are on the account, so I could see that being a powerful feature.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Sophos Endpoint - Keeps you Safe

4.0 5 years ago

Comments: Overall, our experience has been. Sophos has allowed us to see when we are having an issue with a workstation and to remedy it ASAP.

Pros:

Moving to this cloud based solution has been great. -Adding machines has been easy. -Getting emails right away when a machine falls out of compliance. -You can start a scan of a workstation from the online admin console.

Cons:

Few things we like least: -Some setting is hard to find. -The Tamper Protection password is a per machine password. Login to Sophos, find the machine, and then get the tamper pasword. would have been easier if you could set a password instead.

Rory
Rory
CEO in South Africa
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Intercept X, leading our security

5.0 5 years ago

Comments: Intercept X has opened a huge market for our company, while at the same time closing vulnerabilities and limiting for not only us as a company, but those of our clients. The bonus revenue generation has quickly put Intercept X up there at the top.

Pros:

Amazing feature set, top rate security and robustness. Has proven to be the best for our clients security needs

Cons:

Portal and setup can be confusing with not too much concise and simple documentation.

Matth
IT Helpdesk in Belgium
Used the Software for: 2+ years
Reviewer Source

We haven't had any trouble, I guess Sophos is working? :-)

4.0 7 years ago

Pros:

The great thing is our users don't get interfered by working while being fully protected. I think it's nice that we can enable device control. There are a lot of external people coming in and without some overview of what they connect to our devices we would've probably gotten in trouble a lot if it wasn't for Sophos

Cons:

We've contacted the customer support a few times and I feel this isn't on par with the security the software gives. We get an exhausting list of things to try to fix the problem but when it doesn't there isn't a real followup.. We end up testing ourselves or finding the fix online.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Strong Virus and Malware protection

5.0 6 years ago

Comments: This program keeps our network safe.

Pros:

Once set up, it does a phenomenal job of protecting our network and keeping itself current

Cons:

Multiple notices for the same virus, but that is minor.