--- description: Discover the benefits and disadvantages of Lucky Orange. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/30073/web-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.co.uk/software/150695/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/150695/lucky-orange?page=2) > AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more. > > Verdict: Rated **4.7/5** by 260 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lucky Orange? Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 260 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - Access Controls/Permissions - Alerts/Notifications - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - Campaign Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customer History - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Templates - Data Import/Export - Data Visualisation - Drag & Drop - Engagement Tracking - Event Logs - Feedback Management - Funnel Analysis - Heatmaps - Live Chat - Multi-Channel Data Collection - Multi-Language - Offline Form - Performance Metrics - Proactive Chat - Real-Time Analytics - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Scroll Maps - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Time on Site Tracking - Transcripts/Chat History - Transfers/Routing - Usability Testing - User Interaction Tracking - User Journeys - User Research Analysis - Visual Analytics - Web Traffic Reporting - Website Analytics ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Web Analytics Tools](https://www.capterra.co.uk/directory/30073/web-analytics/software) ## Related Categories - [Web Analytics Tools](https://www.capterra.co.uk/directory/30073/web-analytics/software) - [Heatmap Software](https://www.capterra.co.uk/directory/30977/heatmap/software) - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) - [Website Monitoring Software](https://www.capterra.co.uk/directory/10021/website-monitoring/software) - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) ## Alternatives 1. [New Relic](https://www.capterra.co.uk/software/118128/new-relic) — 4.5/5 (195 reviews) 2. [Screpy](https://www.capterra.co.uk/software/209021/screpy) — 4.8/5 (236 reviews) 3. [Hotjar](https://www.capterra.co.uk/software/163516/hotjar) — 4.6/5 (539 reviews) 4. [Datadog](https://www.capterra.co.uk/software/135453/datadog-cloud-monitoring) — 4.6/5 (358 reviews) 5. [Microsoft Clarity](https://www.capterra.co.uk/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) ## Reviews ### "Very Useful Software" — 5.0/5 > **Paul** | *4 December 2024* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: Very useful in providing insights into customer behaviour. > > **Cons**: Unsure if this is due to Lucky Orange but had a few instances where the replay has not saved/cannot be played. > > Good software. Good for insight into customer behaviour and has helped us a few times when there were issues on our site we were unaware of. ----- ### "Lucky Orange positive review" — 5.0/5 > **Kirsty** | *29 April 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I really like how specific you can go with the funnel building. Currently, we are trying to understand why people are abandoning their carts/ checkouts and we are getting really valuable insights from LO into this. > > **Cons**: Not LO's fault but unfortunately it doesn't track data before it was downloaded so we had to wait a while to build data before we could look into our issues ----- ### "Great App to Track Behaviour" — 5.0/5 > **James** | *16 October 2024* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Very insightful. Helping to development a better understanding of our customers behaviour. > > **Cons**: Limited number of sessions for the price. > > Happy that we can track customer behaviour to better enhance our store. ----- ### "Optimise Customer Experiance" — 5.0/5 > **Jack** | *20 November 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The website analysis with heat maps gives a great indication where your audience drop off to capitalise on user experience. > > **Cons**: I have not yet gone through any tutorials, but could do with learning more about the functionalities of Lucky Orange. > > It was very useful and informative on customer experience on my store, and has helped me optimise areas of my store for engagement. ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25 February 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Cons**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data