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About Forms On Fire

Double your team’s productivity in half the time and supercharge your operational workflows with our leading forms automation software.

Learn more about Forms On Fire

Pros:

It's a blank canvas, you can create any type of form you require. With a little bit of technical knowledge it can be made extremely powerful.

Cons:

Not having cell service at all locations, could have an offline version.

Forms On Fire ratings

Average score

Ease of Use
4.5
Customer Service
4.8
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.1/10

Forms On Fire has an overall rating of 4.7 out of 5 stars based on 131 user reviews on Capterra.

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Filter reviews (131)

Matthew Maximo
Matthew Maximo
Project Manager in Canada
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Forms are definitely on Fire!!!!

5.0 3 years ago

Comments: Forms on fire was exactly the middle ground we needed between being offline using paper and developping our own mobile app for internal use. We decided that simply digitizing the forms was the best use of our time and money and it has had a great ROI. Within the first 3 weeks of using FoF we were able to increase productivity and decrease paper to computer entry completely.
Reports that usually took 1 hrs to gather the information and another hour to digitize and publish could be done on the fly during the data gathering phase.

Pros:

This software is so easy to use! If you can drag and drop you can make a nice UI and form that is accessible reliably from any mobile platform. We really did have an easy time taking our existing excel sheets, modifying them to a forms on fire friendly format and setting that up. Total effort was about 10 hrs for a form conversion (first time, and done manually).

Cons:

We got stuck with a few elements (how to pass data in a certain format) that didn't work, but Forms on fire customer support were available to help us get through it. It turns out it was user error and not Forms on Fire

Forms On Fire Response

last year

Hey Matthew, thank you for your 10 out of 10 review. Our support team is always available via email, telephone, or chat whenever you need us.

Angelo
Associate Product Manager in Benin
Internet, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamline Your Data Collection with Forms On Fire

5.0 2 years ago

Comments: Overall, Forms On Fire is a great tool for businesses or individuals looking for an efficient way to collect and manage data. The intuitive interface and comprehensive feature set make it an ideal choice for those looking to streamline their data collection process. The cost may be a barrier for some, but the powerful features justify the investment.

Pros:

Forms On Fire is a powerful and intuitive data collection platform. It offers a wide range of features, including drag-and-drop form building, customizable workflows, and a comprehensive reporting system. The user-friendly interface makes it easy to set up and manage multiple forms quickly and efficiently. It also integrates with existing systems and allows for easy data sharing with third-party applications.

Cons:

Although Forms On Fire offers a comprehensive set of features, it may be too complex for some users. The user interface can be a bit intimidating for those who are unfamiliar with web-based applications. Additionally, the cost of the premium version may be too steep for smaller businesses or individuals.

Forms On Fire Response

last year

Thank you so much for your 10 out of 10 review, Angelo. Please reach out to our support team if we can help simplify the design for something you are building.

Gabriel
Gabriel
Entrepreneur in France
Verified LinkedIn User
Entertainment, Self Employed
Used the Software for: Free Trial
Reviewer Source

Uncomprehensible for neophyt

2.0 5 years ago

Pros:

The idea is great and most of all the fact that you can see your work on an app on your phone is super usefull.

Cons:

Very very poor design and way too much information. I'm really not a tech guy and I've seen a lot of good reviews so sorry for this bad one but this could've been super usefull for me and Ican't use it because I do not understand anythinig that is going on. I can't put on photos on the app for instance

Forms On Fire Response

5 years ago

Hello Gabriel, thank you for your review and apologies for your trouble. The system has a gigantic number of features and we recently introduced a basic mode, if you turn that on. Adding a photo should be a snap. Reach out please to our support group for free help. We hope to see you again for a second free trial.

Sean
Tech Services in US
Wholesale, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A very effective tool to save field time and office time.

4.0 3 years ago

Comments: Overall I'm very satisfied with the price we pay, and the ability to complete items in an app with an output report on our template.

Pros:

The output template is the most important feature to us. This way we can use our existing forms, and create a report we can immediately send to a customer while still onsite.

Cons:

Sometimes the customer support doesn't know what I am talking about when building the forms. Building the forms is sometimes very confusing, and very tedious. The amount of time it takes to build a form sometimes is not worth the effort over using excel. Not being able to force sync from the home page of the app is a downfall.

Alternatives Considered: GoCanvas

Reasons for Choosing Forms On Fire: We wanted some users to be able to have monthly subscriptions.

Switched From: GoCanvas and Microsoft Excel

Reasons for Switching to Forms On Fire: The ability to turn off subscriptions, and the ability to use our existing forms. [SENSITIVE CONTENT] is also very knowledgeable.

Forms On Fire Response

last year

Hi Sean, we took your feedback and the app now allows you to force sync from the homepage of the app. As to building your forms, it definitely requires you to think through your problem thoroughly. Feel free to book a kickstart with a specialist to help you through the rough patches.

Cliff
Mfg Eng & QC Mgr in US
Verified LinkedIn User
Machinery, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easiest to Implement!

5.0 6 years ago

Comments: Very pleased with the ease of developing our forms, distributing, updating, and collecting the uploaded data . The drag and drop interface for forms is outstanding and the help files make it easy to develop any workflow you can imagine, very powerful!

Pros:

Our team especially liked the openness of the software programming interface, the associated help files, and the superb customer support whenever we had a question. We knew going in that we would have some "special tasks" we would need to implement and Forms On Fire appeared to have the best programming system in place to easily make that happen using our own personnel and not requiring the software company to handle everything at additional cost. The system is so easy it just doesn't require that much support, but if you need it, they are there to help!

Cons:

I think the website interface could use a few minor improvements like having data view columns maintain their positions between sessions or refreshes, and perhaps a little more development on the dashboard, although we'll probably develop our own that most of the vendors for this type of software simply don't offer.

Alternatives Considered: Certainty Software, SafetyCulture, GoFormz, FastField, TrueContext, PaperLess and Jolt

Reasons for Switching to Forms On Fire: We chose Forms On Fire over the competition based on the following: 1- Best Responses to our RFP documentation 2- Wide number of platforms the software will run on 3- Ease of developing the required forms and their ongoing maintenance as our products evolve 4- Most open development environment and help system in place allows us to do what we want, when we want, and not have to have the software vendor do it for us, unless we need them to! 5- Price is one of the best out there and provides excellent value per dollar

Forms On Fire Response

5 years ago

Hi Cliff, thank you for your very kind words. We appreciate all our clients. Most our clients want such specific information about dashboards. Have you talked to our pro services team about designing something for you and your specific data? Reach out to us, we want to help! -Kendall

Tom
Network Manager in Canada
Food Production, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Very easy for end users to grasp

5.0 9 months ago

Comments: Had a use for the product and everyone I talked with, was more than helpful getting us comfortable and up and running quickly.

Pros:

Easy to get end user paper documents and processes converted to electronic format. very customizable product.

Cons:

I really don't have a dislike for the product.

Forms On Fire Response

9 months ago

Thank you so much for your positive review! We're thrilled to hear that our product's ease of use and customization have met your needs for converting documents and processes to electronic format. Your satisfaction is our top priority, and we're here to continue providing you with the help and solutions you need. Thanks again for choosing our Forms On Fire and we look forward to supporting your success in the future!

Alex
CEO in Singapore
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Mobile Forms

5.0 7 months ago

Comments: Very positives. Will be using it for years to come.

Pros:

Easy customise and professional fast respond from support.

Cons:

Only if it can be cheaper on subscription

Forms On Fire Response

7 months ago

Thank you for the amazing review you left us. Your thoughtful words and detailed feedback are not only incredibly appreciated but also instrumental in helping us serve you and others better. Please remember to reply to the original email we sent out.

Daniel
Territory Manager in US
Farming, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Organization tool

5.0 6 months ago

Comments: I like having a record that can be referenced in the future

Pros:

This app makes you better at your job. It keeps track of the things that smash together after a long day

Cons:

The sun is bright and apps are generally hard to use

Forms On Fire Response

4 months ago

Thanks for your review! We're glad our app helps you stay organized and improves your work. It's great to hear that having a reliable record for future reference is valuable to you. Thank you for being part of the Forms On Fire family!!

Eric
Owner in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I am a huge fan of Forms on Fire

5.0 4 months ago

Pros:

They essentially created an app for us to be used to create proposals for our gutter company customers. I explained to them what I was envisioning and they delivered beyond my expectations.

Cons:

I do not have a single critique or criticism of this company. Anyone I have ever interacted with at the company is wonderfully helpful and competent.

Forms On Fire Response

4 months ago

Thank you for your kind words! We’re thrilled to hear that Forms on Fire exceeded your expectations and that our team has been helpful to you. We appreciate your support!

Julie
Certified Ergonomist in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Effective Tool for Mobile Data Collection

5.0 6 months ago

Comments: Very helpful in the ergonomics data collection environment. The form was set up before I got here. I found it very easy to get used to.

Pros:

Customizable, ease of entry, data collection format.

Cons:

Spell check function a challenge when you work with international names!

Forms On Fire Response

4 months ago

Thank you for your feedback on Form on Fire! We’re glad you found it effective for mobile data collection and easy to use in your ergonomics work. We appreciate your note about the spell check function, especially when working with international names. We’re always looking for ways to improve, and your insights are incredibly valuable in helping us refine the tool further. Thank you for choosing Form on Fire, and we look forward to continuing to support your data collection needs!

Dustin
Director of Automation in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Highly customizable and critical to our operations!

5.0 last year

Comments: Generally a great experience. Any issues have been quickly resolved by the FOF team.

Pros:

Forms on Fire is highly customizable and allows me to import my data to various platforms like Excel, PowerBI, and custom databases.

Cons:

No real complaints. The software meets our needs.

Forms On Fire Response

last year

Thank you so much for your review. Be sure to reach out to support whenever you need us.

natalia
estagiaria de pedagogia in Brazil
Primary/Secondary Education, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Forms On Fire

5.0 2 years ago

Comments: extremely satisfied, easy to use and instruct new hires.

Pros:

What I like most about Forms On Fire is how easy it is to use the application's tools.

Cons:

there are no defects regarding the application tools.

Forms On Fire Response

last year

Thank you so much for your review, Natalia and we are grateful that you say you are extremely satisfied.

Karley
Property manager in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing app!

5.0 2 years ago

Comments: My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no complaints!

Pros:

I love how easy the app is and the different apps we have been able to build within forms on fire. It makes our day-to-day easier.

Cons:

At this time I cannot think of any features that need improvement.

Forms On Fire Response

last year

Thanks again for your review, Karley. We appreciate your loyalty and we are here to support you along your journey.

Verified Reviewer
Verified LinkedIn User
Management Consulting, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Very versatile and easy to use. Excellent customer support!

5.0 7 years ago

Comments: Ease of use as a designer and user. All of my users are very pleased with user experience. Great support team.

Pros:

I have used forms on fire for several types of data collection with my team and have had a very positive experience as a form designer and user. The form builder is intuitive and easy to use and very easy to test. I love the fact that they have a windows app, especially when it comes to testing changes on my forms. Make a change, open window app, test and adjust. Anytime I hit a wall and I am not sure what to do, a few minutes spent on the support chat gets me what I need. Forms on fire is flexible, powerful and an economical way to collect the data my team needs from the field.

Cons:

Forms on Fire has a very extensive knowledge base, that could be improved by the addition of some short videos that walk users through some of the more complicated tasks. The support information is all there, I just learn easier when I can see it in action.

Forms On Fire Response

7 years ago

Hey, thanks again for your terrific review. We just launched a revised knowledge base and I think you're going to like it. Drop by support.formsonfire.com and let us know what you think.

Tyler
Safety Coordinator in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy and Friendly

5.0 3 years ago

Comments: The app allows me to complete site inspections quickly and accurately identify hazards across the city .
Very easy to use and when I get stuck forms on fire support is there to help when needed.

Pros:

This software application allowed us to build a easy to use inspection form that captures information and pictures. the system then turns this data into the final report allowing department managers an easy to read report to identify corrections. the forms on fire app does away more than our IT department allows great ways to capture data this is amazing product.

Cons:

The only con is that I am not allowed to use all the awesome features available with this product.

Forms On Fire Response

last year

Tyler, we really appreciate your review and we're happy that you are completing inspections quickly and accurately. If there is a feature you think you could implement to improve your experience, don't hesitate to reach out to our support group for assistance. :)

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Form Development With Good Sense!

5.0 7 years ago

Comments: Software allowed our company to create a custom application that is available off and on-line with a business process that follows are customer support commitment.

Pros:

We need a Form data capture application that makes best of reusing data and keeping data integrity across form relations. We found Forms On Fire not only is best in logically relating/linking data sources to forms, but it is a developer platform that considers versioning and testing. Though I only have 7 days to build this app, (the last app was built in ZOHO Creator and after working on it for over a week found the data sub form to form relation constraints difficult to work around.) I actually feel like I can be successful in our very import task of providing Export Quotes at an Expo.

Forms On Fire Response

6 years ago

Hey, thanks for the review. More and more clients are using our product at expos and trade shows because the WiFi is typically so hit or miss...and our product works offline!

Micah
Certified Inspector in US
Used the Software for: Not provided
Reviewer Source

GOOD DIY FORM BUILDER

4.0 9 years ago

Comments: I run a small business and needed a form built. I had looked at other places but most required you to pay them to build a form and were easily over $2,000. A reason I was attracted to Forms on Fire was they provide DIY templates which can be customized. Before trying to build it myself, I enquired about them building my form. Their estimate came back at the price for an 8 hour retainer(Quite Hefty). At hearing that, I Reckon as long as it doesn't take me 80 hours to build it on my own ill be doing ok. I am not a computer savvy person, I didn't know what many of the names of certain features meant. At the time I thought maybe for a person who's used to building forms with binary code or something crazy this may be an "easy" DIY form builder. For a person off the street however, I think it would be very confusing. If it were not for Learning about a free tech support session with one of their staff, I think I would still be banging my head on my desk. I jumped at the chance to get some insight into this brave new world I had entered. I was astoundingly fortunate to have spent the session with Megan who was absolutely delighted to show me through the form and explain the terminology(FYI they have since put together a bunch of youtube video tutorials). After that amazingly helpful session, I then proceeded to build my entire form for the next three hours( it really is easy once you know what the terminology is). The form has since taken maybe another hour to tweak and add some things to make it perfect. All told from beginning to end it has taken five hours(75 hours ahead of schedule...SAVINGS!). Once I was guided through, it actually became fun. I'm so happy with how it turned out, and it has given me a huge advantage over the competition. I would highly recommend watching the videos, taking the support session(I hope you get to spend the session with megan she is a wonderful guide) and build it yourself. The feeling of accomplishment and knowing its built to your exact specifications, saving money but more importantly time is priceless. cheers!!

Nick
Technical Project Delivery Lead in US
Renewables & Environment, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Forms on Fire Review.

4.0 5 years ago

Pros:

In one word: flexibility. Basic forms can be developed by almost anybody. More advanced forms can be developed by getting a little creative, though you may need to reach out to Forms on Fire to help implement your desired solution.

Cons:

Forms on Fire can be incredibly complex, requiring users to do a lot of learning.

Chris
Special Projects in US
Renewables & Environment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Covers everything from simple to complex

4.0 8 years ago

Comments: We have been working with Forms On Fire for over 2 years and are very pleased with the excellent service and a great product. We use this software to build our own survey apps which are heavy on data and have lots of photos. It is easy to use and building a form is a fairly simple process. We rely heavily on the connectors to save forms to Box and for customer facing reports. Being able to customize a report in Word is amazing when compared to our old mobile survey system. Our field users love the ease of use and the instant update. Regular enhancements and new features keep expanding its usability. Great product with some of the best customer support you will find!

Pros:

Ease of use, great support, easy adoption and deployment

Cons:

The mapping feature, using GPS function still needs improvement

Forms On Fire Response

8 years ago

Chris, be sure to send us any improvements you want to see in the GPS/Mapping function, we would love to hear your ideas and see if we can include them into the 2017 product roadmap!

Jim
Territory Manager in US
Consumer Goods, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Forms on Fire App

5.0 5 years ago

Comments: Great and very useful app...I use FOF daily to record sales and service visits to customers...
I rely on historical data to compile reoccurring reports and business updates.
I use the app on my smart phone exclusively.
I access product and customer data instantly and on the fly...
Questions and concerns can be addressed on the spot with the app...saves tons of time and minimizes call backs.

Pros:

Easy to use... Mobile, comprehensive data, paperless... Archive features...data retention. Shared data... Ability to update and modify data. Portable and photo link feature.

Cons:

Occasional redundancy of data inputs...

Lance
Owner in US
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Handy but not dandy

4.0 5 years ago

Comments: Once tedious programming process is done. Application runs smooth and is reliable.

Pros:

Designed for mobil devices. Low cost.

Cons:

Programming process is ridiculously hard. Once you get a degree in computer programming things might run smoother. But if you have to make a change 6 months later. Go back to school because you would have forgotten all the coding.

Forms On Fire Response

5 years ago

Hi Lance, Thank you for your honest review. We're always trying to balance the huge number of features that can be used with simplicity for design. If you reach out to our support group, we would like to offer you some assistance in any changes you make, and we want to provide your thanks for this review. We hope to hear from you soon! -Support

Verified Reviewer
Verified LinkedIn User
Renewables & Environment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice peace of software

5.0 4 years ago

Comments: We use forms on fire as work intructions/reports of the technicians on site.

Pros:

The software can be customizable. It allows to create the forms directly from your requirement, don't need third parties.

Cons:

They are pieces of the software that I haven't yet review. But so far I would say the dashboard could improve.

Albert
Senior Operations Manager in US
Logistics & Supply Chain, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Think it's a great product

5.0 5 years ago

Comments: Overall experience with this product has been great

Pros:

Easy for end users to complete and share information

Cons:

Data not always the way you want for presentation

Sean
Branch Manager in US
Public Safety, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Love this product

5.0 5 years ago

Comments: Extremely pleased. Easy to use and to instruct new hires

Pros:

Very easy to navigate. Format is easy to navigate

Cons:

I have no issues with this program. It offers everything we need.

Michelle
Office Manager in US
Restaurants, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

design and set up process made easy by good team

4.0 7 years ago

Pros:

I like the ease with which my field reps can do their inspection reports. And its fairly easy to program the pages once I learned how. I've also been able to upload some reference materials that field reps can view and share with store owners and that is very convenient.

Cons:

Data Entries Table View is cumbersome. I'd like to be able to sort the columns by relevance so I can see at a glance the info I need. Or it would be helpful if I could freeze pane so I can keep the left column stable while scrolling through the next 20 columns.

Forms On Fire Response

7 years ago

Hello Michelle, thank you for the kind words and likelihood to recommend us. It looks like you could benefit greatly from one of our connectors and we have some ideas for you. If you schedule a product tour with us on the web site, we'd like to show you how you can do that. Thanks again!