--- description: Discover the benefits and disadvantages of Mention. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mention Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/30781/social-media-marketing/software) > [Mention](/software/149705/mention) # Mention Canonical: https://www.capterra.co.uk/software/149705/mention Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/149705/mention?page=2) > Reputation management solution that helps businesses manage brand, market research, crisis, public relations and more. > > Verdict: Rated **4.7/5** by 288 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mention? Designed for marketing teams, PR professionals, brand managers, CEO and founders, as well as agencies of all kinds, including marketing, communication, and advertising. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 288 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mention - **Location**: Paris, France - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$599.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Company: Starts at $599/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English, French, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Audience Targeting - Brand Tracking - Competitive Analysis - Competitor Monitoring - Customer Experience Management - Customer Segmentation - Dashboard - Data Visualisation - Hashtag Tracking - Keyword Filtering - Keyword Tracking - Performance Metrics - Real-Time Notifications - Reporting & Statistics - Reputation Management - Sentiment Analysis - Trend Analysis ## Integrations (3 total) - Geckoboard - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Marketing Tools](https://www.capterra.co.uk/directory/30781/social-media-marketing/software) ## Related Categories - [Social Media Marketing Tools](https://www.capterra.co.uk/directory/30781/social-media-marketing/software) - [Social Media Monitoring Software](https://www.capterra.co.uk/directory/31028/social-media-monitoring/software) - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) - [Social Media Analytics Tools](https://www.capterra.co.uk/directory/31655/social-media-analytics-tools/software) - [Social Listening Tools](https://www.capterra.co.uk/directory/33397/social-listening-tools/software) ## Alternatives 1. [YouScan](https://www.capterra.co.uk/software/173036/youscan) — 4.9/5 (109 reviews) 2. [Sprout Social](https://www.capterra.co.uk/software/121447/sprout-social) — 4.4/5 (606 reviews) 3. [Infegy Atlas](https://www.capterra.co.uk/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 4. [Blabla](https://www.capterra.co.uk/software/1079603/Blabla) — 5.0/5 (9 reviews) 5. [facelift](https://www.capterra.co.uk/software/150410/facelift) — 4.4/5 (131 reviews) ## Reviews ### "Excellent way of tracking when your company is mentioned on social media" — 5.0/5 > **Verified Reviewer** | *11 October 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: - Very easy to set up - Once set, we were able to link to slack and get a report of what was happening on social media every day (regarding our brand) - a go-to tool for our company > > **Cons**: None. We really enjoy using Mention and would recommend to any online business owner\! We didn't have any issues with it so far. > > From a business owner's point of view, Mention was the ideal set and forget solution. We set it up, then I knew exactly how customers felt about our company. ----- ### "Comprehensive and Advanced Social Monitoring Tool" — 4.0/5 > **Enes** | *14 January 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: They have the most comprehensive data resources; you can also classify your reports and feeds according to your needs. You can collaborate with the team easily, and automated queries make a difference if you want to go deeper. > > **Cons**: It's hard to manage the mentions at the first adoption stage. It's hard to set this tool up since it is a more advanced monitoring tool. > > The customer support is good and very comprehensive. Since we want to adopt a medium/basic level monitoring tool, we decided to move forward with another one. If it is very important to listen to social and track branding, you can feel confident. It makes me feel it's a bit too much for the B2B companies if their first time to use that kind of tools. ----- ### "Our Go-To Brand Social Listening Tool" — 5.0/5 > **Julieta** | *13 May 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It's important for us to never leave a conversation hanging, and Mention helps us achieve that. It is also a whole lot easier to follow customer reviews and comparison articles, securing another vital stream of feedback. > > **Cons**: Based on our usage, we are happy with Mention overall. ----- ### "Brand mention monitoring on autopilot." — 5.0/5 > **Kate** | *6 August 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: We use mention to send Slack messages whenever someone mentions our brand or website online. This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things. > > **Cons**: Can't think of anything negative to say\! If you want more powerful options, you do have to pay but even the free options are super helpful. > > Smooth, powerful and helpful. ----- ### "the perfect tool to allow you stay informed on your performance, and stay ahead of looming troubles" — 4.0/5 > **Mohammed** | *6 July 2021* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I guess the best thing about Mention is that it provides the full circle of complementary services needed to completely manage the image and interests of our businesses and projects. By far, one of my most interesting features about setting up alerts is that I can use tags to create alerts within broader alerts. This allows for an effective filtering system that makes our work ten times easier. > > **Cons**: Some elements within the user interface could be decoupled and further simplified to make navigation and learning for new first-time users a little easier. > > Mention has been a really great and effective tool that provided us with the much needed insights we required to help us expand into other complementary sectors and services. By gauging the perception of the general public to related activities and competing products, we have been able to better time our ad campaigns and network engagements to achieve the maximum results possible. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/149705/mention?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/149705/mention) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data