Reviewed on 03/10/2017
Route 4 Me is essential to curbside composting businesses. It's easy to use and integrates easily
Comments: We are able to communicate well as a team about routes, and there is rarely anything that slips through the cracks. Makes us efficient for sure. Our haulers get paid by the stop, so it's easy for them to switch stops around so they can make more money.
Pros: I like the list of routes, the cloud-based backbone, and multiple user feature. It's easy to replicate and re-name routes, and easy to integrate with Waze.
Cons: I love this software and above that it gets too expensive for a small company. A calendar feature that integrates with Google would be extremely helpful. The integration with Waze is perfect, however the Route4Me directions don't work at all. Because of Waze you don't need them though. I don't like that you can't do automatic routes every week, they need to be replicated and re-sent, but it's not a big deal. The pricing structure seems to place value on a handful of large clients rather than scaling up with many smaller clients; there's no way that smaller companies can afford this software over /month. I can't imagine running this business without it though so we make room for the expense somehow!!!
Reviewed on 14/08/2019
Route4Me - a valuable tool to help us accomplish our mission
Comments: Our organization is an all-volunteer non-profit that delivers healthy food to our city's children every week throughout the Summer school vacation when the meals normally available from the school system to low-income families is no longer available.
Ease of creating new maps from imported addresses.
The flexibility of modifying routes easily by importing new addresses and inserting them into existing routes with drag and drop technology. Critical to our operation is the ability to export mapping results from Roue4Me to be imported into our database and be integrated with our delivery lists. Route4Me does this easily.
Cons: Our drivers are all volunteers so we do not use all of the powerful Smartphone navigation available from Route4Me so we rely upon printed maps and driving directions. I find the quality of the printed maps lacking due to the density of our 12 routes, making 15 to 25 stops per route over quite compact local routes in the city.
Reviewed on 06/04/2019
Technical support and customer follow through terrible
Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.
I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.
I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.
I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.
Pros: Looked like good value, and ease of use.
Cons: Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.
Reviewed on 06/09/2016
Thank you Route4Me!
Through Route4Me's generosity, 'GotLunch! Laconia' was able to use their routing program to help deliver summer lunches to poor children in Laconia, NH this past summer. It made a huge difference on so many levels. "GotLunch! Laconia" is an all-volunteer organization that provides lunches to hundreds of children in Laconia, NH each week while school is out. These are kids that qualify for free and reduced lunches during the school year but whose parents do not have the means to provide truly healthful lunches during the summer months when school is out. Drivers deliver a shopping bag of properly selected and packed foods each Monday to every home.
"GotLunch! Laconia" is a year-long effort culminating with these summer weekly deliveries. Prior to using Route4Me, routing was organized mostly by hand, was incredibly time consuming, often with inefficient drive routes sometimes creating delivery confusion. I served as a volunteer driver and had become so frustrated myself doing these deliveries during the summer of 2015 that I went in search of a solution and found Route4Me.
Another benefit of using Route4Me is the computer interface that is now possible with the IT programs used yearlong to create and manage deliveries as well as all other aspects of the program. Thus the workload of the individual responsible for this aspect of the operation has been reduced considerably.
Once again this summer I served as a volunteer driver and can attest to the gratitude that all these kids and their parents' have in receiving their lunches. And the routes provided to drivers were now clear, logical and efficient allowing for proper delivery of lunches.
Philip A. Streifer, PhD
Pros: Ease of use; comprehensive functions, bottom-line - it works!
Reviewed on 24/10/2018
Great app BUT
Comments: I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the route app
Pros: I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.
Cons: I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.
Reviewed on 19/07/2019
Route4Me Had Just What We Were Looking For!
Comments: Software offers the specific abilities we desired and is easy to use. Customer Support is helpful and the live chat is always available. The new customer onboarding session was a great help!
Pros: The most important feature we had to have was being able to route using pre-set ETA's. Software is fairly easy to use and the 90 min onboarding session answered the questions I had.
Cons: When uploading a route there are a lot of screens that you have to click through until the route is actually created. They are time consuming and at times tedious.
Reviewed on 31/07/2018
easy fro routing
Comments: know where to send my drivers
Pros: ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.
Cons: no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract
Reviewed on 06/05/2019
Comments: Using Route4me is a great tool to optimize my daily delivery stops. It definitely helps efficiently run my routes.
Pros: Software works great. I easily enter my address.
Cons: I don't like all the confirmation steps needed to complete an entry. Setting start location needs to be one step, set and thats it. Each time I utilize the arrive and exit function I have to hit ok, that's annoying.
Reviewed on 23/03/2018
When I use it,it works
Pros: Easy baby easy I use it for setting up my run list daily and not always in the same area. I cover the entire county some 5 or 600 square miles or more. It sets me up so I don't waste my time getting from 1 stop to the next.
Cons: Uuum let me get back to you on this. I would say the software needs to recognize the area your in so I don't have a stop in Rome or France when I'm in So Cal. That kinda messes everything up. Program the softwares for the state your in not the state of confusion.
Reviewed on 25/04/2018
Took the guess work out of service and delivery
Shaun d S.
Comments: Freed up the daily, mundane grind of taking my established client base and "working in" client one-off's. It also allows me to better track driver productivity to see if either they aren't actually as busy as reported or over worked in which I can make the business decision to bring on another driver either full-time or over flow.
Pros: Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.
Cons: Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.
Reviewed on 05/02/2019
Great utility for Newspaper Carriers!!
Comments: There is a free trial that allows you to see if the software is right for you!
Pros: This product enables you to map entire set routes, adding addresses, removing others, and changing as needed. Saves time and guesswork!
Cons: It does not always give the most optimized route, some adjustments must still be made after running the route.
Reviewed on 17/11/2018
Thank you Route 4 Me!
I love your app because it is awesome helping me route garage sales in our large community of 160,000.
It is easy to use and it organizes garage sales according to addresses. It is able to ‘optimize’ the long list. And, it is FREE to me. VERY easy to use. I don’t ‘save’ routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.) I can see how a business can use this to determine their driver’s route. Saves money in gas
Cons: It may be ‘me’ but I would like to print out the addresses in routes order so I don’t need to re-write the order from 1 to 10.
Reviewed on 20/12/2017
Very In-depth routing suite with innovative features
Pros: Really like they way that Route4Me is setup. We used the software for our waste collection business and enjoyed the amount of levers that could be used to fine tune and improve the routes. Their sales staff were extremely helpful in demoing the platform and their trial period was great to try out our need specifically.
Cons: Unfortunately, we needed something a little more simpler. Our needs specifically surrounded requiring each vehicle to have a unique departure and termination address. Route4Me offered the services of their in house development team, but we ended up finding another solution to meet our needs.
Reviewed on 08/07/2019
Best damn app ever
Comments: This has given me the shortest route possible saving time and gas.
I am done looking for route planners.
This app will plan my route down to the min. If i gain new customers I can add them in a flash.
Cons: No down falls. I use this app to plan pick up with 60 customers in 3 different counties. I
Reviewed on 20/09/2017
The greatest routing software on the planet
Comments: faster routing. gps fix on vans. up to date geocoding.
Pros: Customer service is incredible, web support get back to you in seconds and ALWAYS finds a solution. Very impressed
Cons: Some spacing issues on UK postcodes that make it difficult to verify. However, Web support fixed this for me immediately.
Reviewed on 09/03/2018
Saves you time and money
Pros: Easy to use, I use the microphone on my smartphone to input the addresses which makes it easier. The app puts all my stops in order, Once you get used to it, it's second Nature.
Cons: You must hit the microphone button for each entry I wish they'd streamline that aspect. If they can figure a way to Get it to automatically move on to the next entry without hitting several buttons it would be far more Valuable to me!
Reviewed on 10/06/2018
Amazing time saver! Have been using with other companies I worked for. It's a must have!
Pros: Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.
Cons: I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable
Reviewed on 10/08/2019
Best planner I've tried
Pros: My routes are different every day. Route4Me plans the best way each time. Only once in the last 3 months did I change the order of delivery.
Cons: I would like for the software to be programed for my state only. When I'm adding an address, it comes up with similar addresses in other states.
Reviewed on 11/12/2017
The app was easy to use and simple (in a good way). I recommended Route4Me to all my coworkers!
Pros: It was very straightforward and simple, in such a way that a computer genius would appreciate it just as much as someone with no technical savvy.
Cons: It didn't work well for iPhone but it worked impeccably well on Android. Also, I believe if there was a function that allowed you to change individual locations in the order on the map it would be more efficient (the map doesn't always know which streets are dead ends or which neighborhoods have entry gates; still, this is no fault of the app as most map functions struggle with this exact same problem).
Reviewed on 13/07/2019
Comments: Using it for a few years and it suits me 90% of the time
Pros: Handy to use, it’s a little long winded by you get used to it
Cons: It won’t find Irish eircodes/postcode and sometimes doesn’t use main highways
Reviewed on 14/07/2017
Its a really Nice tool, it saves me a lot of time, and i get more coustermer visits
Comments: Saves time, i Can get more visits cours of Good planning
Easy to use
Really saves time
Its Map function is really Good and gives fast overwiew
Cons: It could be Nice if it was easy to save the adresse list online, so You Can use it whit different divices. I know You Can do it manally but i have a lot of adress in my list, so it Will tale a lot of time.
Reviewed on 31/03/2019
Route4Me works for Me!
Comments: I'm in field sales, so the app allows me to work more efficiently. I minimize drive time between stops, and so I'm able to see more people in a day. Plus I love the fact that it gives the travel time between each stop, this helps when scheduling appointments.
It's accurate, easy to use, easy to edit route.
Great value for cost.
Cons: No option/function to be able to add notes to a route
Reviewed on 13/08/2019
After 4 year it’s gotten worse
Comments: 4 years ago I would have said good for the price now I think it’s terrible and actively looking for new companies and have told probably 100 other garbage company owners to stay clear it’s not worth it
Pros: In the beginning for one driver it was functional and a good price but isn’t good for bigger companies with more then one truck.
Cons: The routing isn’t great with wrong locations and routes that don’t make sense Not a lot of great features and not able to turn features on and off. Terrible customer support, best way to get a response is by submitting a ticket forget about talking to anyone and most of the time I’m just told we can’t help but that’s a good idea we will submit for consideration. The functionality is poor and is-meant for small companies with minimal stops. Once we got a lot of stops and multiple truck the quality went down big time and price skyrocketed
Reviewed on 31/08/2017
Been using the app for over a year and its seamless and easy to use.
Pros: Its flexible e.g. circular routing or out and home. Picks up my typos and second guesses the correct addresses - good for clumsy typists like me.
Looks up a global database of addresses - whereas I would like to be able to select just one country.
Would like the ability to 'move' the order of the routing on the fly.
Reviewed on 24/11/2017
Great app that I use everyday at work.
Comments: Saves me time everyday
Pros: I like the ease of use and that it has the capability of handling many routes at one time. I also like that it gives you an estimated time of arrival
Cons: That is doesn't number the route consecutively from start to finish. Also it will finish the route at the furthest point from my starting point