AnyDesk Reviews

AnyDesk saved my grades by the Bell!

Comments: I am overall satisfied with AnyDesk. Although there are many areas of improvement, it meets my current IT demands and makes me feel relaxed in high-pressure situations.

Pros:

I came home with my new Laptop and a pen drive filled with SolidWorks3D installation files, adamant to install and complete a project overnight - which will ensure my passing grade in my Master thesis. But Alas! The crack files got corrupted due to safety reasons and I got panicked. My intentions were to follow youtube tutorials and complete the whole installation process as per instruction. However, I called my remote friend and flagged him my distress signal. He laughed and asked me to install AnyDesk, on which I had no idea before. He not only instantly transferred his crack file to me without any interruption, but also installed the whole software like it was nothing. I was spellbound about the AnyDesk features - its swiftness, user-friendliness, transferability, and above all its ease to control. I have used other remote softwares before, but none of them is comparable to AnyDesk. It is pure love.

Cons:

I feel like there should be some control where the user can select multiple folders of files that would be invisible to the other end-user. Also, audio features could be added to ease the communication. There are also some safety risks such as remote file transfer capability - I think every time the user enters into a folder or transfers files, remote authorization should be provided from another end.

Alternative to teamviewer that is up to the task

Comments: My experience in general with this software was quite good, except for a few small cases, it worked correctly and I let myself use it without time limitations as happens with the competition. The ability to reproduce sounds is very important in order to perform sound-related test validations. The interface felt complex but if we leave it configured for the end user, he will only have to open the program and let the rest do it for us. I recommend it

Pros:

It works quite well, it has the great option of being able to reproduce the sound of the machine to which we are connecting, an option that is not very seen in other similar software. It has a simple tool to connect since it does not require a password, only an ID and that the user on the other side accepts it, or not, depending on how the software is configured because it allows remote access without authorization with different variations. It is available in all operating systems.

Cons:

Although the interface is complete, it is not that clear and tends to make the end user dizzy with so many options. It would be interesting if menus can be reduced or see a "lite" version so that the user does not get dizzy. We suffered some lag problems in the connection that we did not suffer with other software, but in brief occasions.

Good Software, Horrific Customer Support, Greedy Cancellation Policy!!!!!!

Comments: Since they do not have a direct line to their billing department, I called their sales department and was told to make a ticket. Eventually (now months after my initial email) I got a response telling me that because I didn't let them know 3 MONTHS prior to the renewal date that I wanted to cancel that I had to pay the bill and couldn't cancel until the following year!
I asked them to be flexible since I had waited forever for them to actually respond to me (never were my [email protected] emails ever directly responded to). A week or two later I would get a response back basically saying nope - I owe them money. They new I wasn't using the software for the months of trying to get them to answer and clarification. Instead of showing some sense of flexibility with their lack of response (which if I heard back from them in time would have given me time to cancel my other software and pay them and use their software).
As a customer, they want me to be fine with them taking an unreasonably long time to respond to billing questions, yet as a company they are incredibly rigid and not willing to show any flexibility with customers - especially as we try and come out of a pandemic!
While it is in their terms and conditions, requiring 3 months notice to cancel a renewal prior to the renewal date to me is incredibly unreasonable. Who is thinking 3 months before you have a renewal if you will renew or not? To me this is a policy to purposefully trap customers.

Pros:

The software, for the most part works well and was easy for clients to be able to use. The branding was a nice feature.

Cons:

Once in awhile certain functions like copy and paste wouldn't work - this was more of a rare occurrence though. Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I didn't like alternatives. That is where AnyDesk's true colors came out. First, there is no autopay (or at least none that was set up). So when they sent me an invoice at renewal time I had figured, my account would auto cancel if I didn't pay for it (this was my misunderstanding and I own up to that part). I stopped using the software as I started using another and had a 40 Day window that I could get a refund on that. I then received a billing email from AnyDesk with the line to contact their billing department at [email protected] if I had any questions. I sent them an email explaining that I was trying a different software and to please cancel my account. I heard nothing back. a few weeks go by and I get another billing email, so I sent them another message. Nothing. Another email comes, so at this point I am a little ticked, so I send another message stating I have asked them twice to cancel my account and to please stop harassing me. Then I get a letter in the mail saying they were going to put me into collections if I didn't pay. (continued below)

AnyDesk on any PC

Comments: Since someone offered me support with AnyDesk i knew i had to keep this software and use it myself. An important security feature that is essential for all software like this is getting the full control when moving the mouse.

Pros:

I am using AnyDesk to help my colleagues but receiving support as well. Coming from other remote desktop software I can say AnyDesk is lightweight and much faster than others.

Cons:

No cons for this tiny software, everything worked perfect until now.

AnyDesk, AnyTime

Comments: Anydesk allows me to give assistance or simply doing maintenance task to remote computer comfortably from my office desk, so I save time and money.
Anydesk runs smoothly and never hangs, little hardware requirements. Just be sure to have a stable and fast enough data line.

Pros:

I use Anydesk for work every day, and it helps me to remote connect and diagnose/troubleshoot/fix a lot of software problems. The program is small and quick to launch. Every AnyDesk user has a numbered ID. When you want to connect to someone just write the peer ID and wait for connection to be established (your peer has to authorize the connection). Next you will see remote screen and you will be able to interact using your mouse and keyboard. You can also transfer files. Free sessions last for 60 minutes. I highly recommend Anydesk. It's a light program, easy to use for everyone. Thumbs up!

Cons:

The remote address field is quite hidden

Best screen accessing tool

Comments: I am really exited about told to AnyDesk it's available for free and paid version second main this you node need to install. These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to connect multiple device at same time this is main big advantage of the AnyDesk.

Pros:

AnyDesk is very easy to using no need to install the application in windows. Without my ID nobody's access my system. I can't to save my previous accesses system. One of the main feature is I can able to connect mobile to and Desktop and Desktop to Mobile. AnyDesk is available for both desktop and mobile.

Cons:

Some times I can't able to access some permissions. Other wise AnyDesk is very comfortable for use.

A good alternative for remote access and support

Comments: Overall I'm happy with Anydesk. It's fairly priced, and easy enough to use.

Pros:

Anydesk is easy to say and tell people how to get, and seems solidly built. It updates much more regularly than it used to. I feel like Anydesk 5 was out forever and now they're on 7 only a year or two later.

Cons:

Setup is non-traditional for permanent installation. It isn't clear to normal users how it works right off the bat to secure a system with a password.

AnyDesk is excellent for collaboration and remote assistance

Comments: With AnyDesk I can collaborate with work colleagues, in a stable and organized way, it allows us to do a recording session, in this way a video can be shared with other employees, this helps to save time, it is a very safe software since it has a password and Two-factor authentication, it is possible to use it on almost all platforms, the iOS version is easy to use and practical to monitor other devices remotely.

Pros:

I have used remote connection software since many years ago, and over time, some improve and others get worse, AnyDesk has been one of the ones that have improved the most over time. Its interface and tools are the things that stand out the most from the competition. What I like the most is the organized way its Dashboard is, since it shows the devices to which we have remote access, we can add the name we want to have a better order, I like that its connection is stable and fluid, it has Two-factor authentication, that's extra security that many of their competitors don't have.

Cons:

One detail that I don’t like is when the full screen is used to control other devices, the brightness of the screen gets brighter; even when we have the brightness to the minimum on our PC, it is somewhat annoying when you are in a place with low light.

Best Remote support app you can ever think of

Comments: Magnificent!!!!!!!!

Pros:

The ability to switch between different remote system without freezing and its super on time, like real time support without a single lag.

Cons:

I wish you can have a voice chat while using anydesk for remote support

Our first choice for remote connectivity and technical support

Comments: We use it to manage all our desktop and laptop devices in the office and at home. We mostly transfer files. and we connect to our customers for technical support.

Pros:

The wake on LAN feature and the automatic connection feature with a defined password are very good. It is also preferable that there is no connection time limit in the free version.

Cons:

Wake on LAN setup may be more practical. It would be more practical if the defined computers are selected with the select box from the ID entry screen.

Great but still expensive

Comments: All software reliable for this purpose seems to live in unreality, they are too expensive. But you need them, as going to your customer is expensive and often inconvenient. Anydesk has a fast learning curve, our users and customers found it easy to use. It also lacks to be able to buy in local currency, without variations of the dollar. Apart from the cost, it works very well for us.

Pros:

Less expensive than more equivalent competitors, easier to buy, stable, easy to use. Quite used by several providers.

Cons:

Expensive, very expensive! An option to buy in local currency is missing. There could be a cheaper option with only remote access. Micro companies use only written chat + file exchange + remote access, the rest is perfumery or resources for large companies, which are more expensive.

AnyDesk is extremely powerful, extremely affordable, and SUPER easy to use

Comments: AnyDesk has allowed us to remote on to clients computers extremely quick, and people who aren't tech savvy can easily set it up. The connection is clean, fast, and crystal clear. I've never had any problems with the connection. It's also FREE!

Pros:

It downloads extremely quick, making it easy to remote on to computers quickly. The connection is clean and solid. Voice, video, file share, mouse control and typing are all available to be customized.

Cons:

Requesting elevation (administrator access, essentially) is sometimes a pain if the other party doesn't know what they are doing, but the use of it is understandable. Sometimes the code to type in is a little odd.

more than 3 years of experience

Comments: To provide IT support, these types of programs are vitally necessary, and if their use is made easy, then most of the necessary setup work can be done quickly and with high quality.

Pros:

having most of the functionality needed for remote management, possibility to use free version (for non-commercial use), convenient and easy user interface, sufficiently stable operation.

Cons:

from time to time, during the installation of the program, there are situations where, for unclear reasons, it is not possible to connect to the AnyDesk network. A slightly disturbing situation when you need to quickly install the AnyDesk program

Mac and Windows without problem

Comments: Optimum! Can easy connect Mac and windows without trouble, free version is the best for the segment (no ads, no buy request). For a quick connection to customers is the best choice

Pros:

Easy to use, easy to suggest to any customer, no installation required for remote assistance

Cons:

Function menu too little, not easy to find

Anydesk Review

Comments: I liked working with anydesk as I can help people online with very little hassle they can see exactly what is going on, installation is easier also not so expensive that it makes it out of reach for people.
For a support program one of the better ones

Pros:

Very easy to use picks up all screens if thier are multiple screens involved. Very secure not just anyone can get in you have to accept the person and also it is very consious of if you changing system files it likes to warn and make sure you know that you are doing this. Value for money - even on the free version the options are great Easy for customers to use as well don't require length installation for it to work

Cons:

Very little to dislike about the program really enjoy the functionality and use of it. A nice program

Best cross platform remote desktop tool

Comments: Stellar and reliable performer for remote access specially during work from home scenario. My IT team could help me easily though I was more than 1000 miles away from my office. The user interface is intuitive. Works really well on mobile devices. With AnyDesk my office is just a click away.

Pros:

Ease of use, AnyDesk is fairly is easy to set up even for a first time user. The User Interface is simple and it is easy to navigate through the menu options. Stable and Reliable, this is very important while you are working from home, miles away from your office. AnyDesk is a stellar performer in this regard. Virtual Conferencing is one of the best feature available with AnyDesk which helps to share and discuss my ideas with team members remotely. Ability to control your remote Personal Computer through mobile device- This nifty feature is helps us to access remote computers through the AnyDesk mobile application. Users can use the app to perform task like file transfer, shut down or restart a PC. Whitelist- is a feature which authorizes only selected users to access your remote PC. This is a great security feature prevents unauthorized access to sensitive data. Keyboard shortcuts are easy to use and assign. Works fairly well on low bandwidth internet connections

Cons:

Having used AnyDesk for almost two years I haven't come across a con that can be deal breaker.

Anydesk- Professional and Efficient Remote Desktop Control Tool

Comments: The overall experience is outstanding and this tool is highly recommended.

Pros:

-Anydesk is one of the best softwares which can be used to access desktops or even mobiles remotely. It is thus an effective and useful tool for working from home thus saving time & travel . -Easy to install and use -Free version and paid versions are available. Paid version is not too expensive. -Connection can be established fast and there is no time limit for the session usage -If we want to access any desktop remotely ; we need to send a request and any person at the other end should accept this request in the desktop in order to establish a connection and start screen sharing. Automatic connection by just entering a simple password is also possible by changing the security settings. - This software helps IT people to check and resolve PC issues remotely which is a great feature . Hence the overall experience is outstanding .

Cons:

There are numerous pros and hardly any cons to be specially mentioned. We just need to take care of following points: -Sometimes , the session gets disconnected due to low connectivity and once the connection becomes stable ; automatic connection is not established. We need to manually connect again. -There are chances of misuse and hacking are if we move away without disconnecting the established connection. So we need to be careful. -While accessing your office PC remotely using Anydesk, the window may seem to look smaller and difficult to work with. The screen resolution and settings needs to be adjusted to solve this .

The remote Support Software, i prefer

Comments: because of Corona Virus we switched to remote work rapidly, to support my colleagues, i installed anydesk on every laptop. Since then - when a file is "missing" or software needs to be installed, or "the camera doesn't work", i can remote control the laptop in seconds to help them.

Pros:

-all my clients are on one uncluttered screen showing me their online status and even their Screen-there is practically no konfiguration nessesaryit does exactly what i want it to dothere are more features (filetransfer, recording, ..) which i can deny or lock /disable when i don't neet themworks on many Operatingsystems (Android, Windows, Mac)its has the most value for my money

Cons:

i don't miss anything, but a dark design would be nice :-)

Remote Desktop Sharing Across Multiple Platforms

Comments: Highly recommended for everyone who is relying on remote sessions and screen sharing. Easy setup and installation free.

Pros:

Anydesk supports a wide range of platforms, like Windows, Linux, Android, etc. You can use it without installation, so this is very easy for temporary remote access without any security concessions. Anydesk supports multiple screens and has the ability to switch between the remote screens. Users can record the ongoing remote session to make sure the remote person is doing legal activities. Unattended access is a great feature for users who want to access their devices remotely at any time without human assistance. The premium license enables more features such as address book, etc. However, the free version is enough for most of the low demanding users.

Cons:

It's pretty hard to get customer support and fix the issue efficiently. High latency sometimes occurred over the Internet connection and some settings don't provide the expected behaviour. For instance, the remote share would be broken if you enable the "start new sessions in fullscreen mode option".

The best Remote desktop software I have ever used

Pros:

Anydesk is the best, reasons are: It allows you to access multiple desktops in tabbed view under one single window. The unattended access feature is great, I can access my home computer while I am out of city, you don't need anyone to accept the access.

Cons:

They should improve the settings and control center for MacBooks, it creates a lot of problems finding settings like windows after accepting someone's incoming request.

one of the best software for remote control, however more limited features than other similar tools

Comments: Anydesk helped us share screens and take control of our computers seamlessly at a reasonable price (Teamviewer is way more expensive).

Pros:

I like how simple it is to connect to another computer without losing quality and be able to take control and interact with the client smoothly and seamlessly. I appreciate being able to use a windows computer to use screen sharing with a Mac. Multiplatform works just great. We are always concerned about safety when sharing computers on the internet, and Anydesk offers two-factor authentication and encryption (however, AES 128 as opposed to the most secure AES 256 that Teamviewer is using...)

Cons:

In comparison, Teamviewer has more functionalities such as drag&drop when sharing file is very useful, so is the feature allowing passing control back and forth between the client and the host. Integration is more limited that with Teamviewer. I wish Anydesk had more training and support content online (Teamviewer has loads of them).

Manage remote devices easily

Pros:

Love the ease of use, lets you connect to remote devices and they have a version for almost all major OS. Helps us connect to remote users and give them quick resolutions, saves times to visit their places. TO get a quick support one does not even need to install the product, it can just be executed without installation on Windows. Connecting to mobile phones is a big plus, but does not let you operate phones, only view. The personal edition is also free and does not bug you to subscribe to a paid edition.

Cons:

Crashed on a remote computer once, but that's an isolated single event. Drag & drop file to remote desk does not work, I always have to transfer files by using ctrl+c +v. Would also like to see the ability to control mobile phones.

AnyDesk and its role in Financial Institutions.

Comments: My experience with AnyDesk has been very good it always helps me to get in contact with client faster and easier manner with less than three clicks.And addition features of the software's such as file transfer makes it very attractive to use and recommend to others.

Pros:

The best thing about AnyDesk which makes it different from any other software in the same field is that it allows users to connect and share there files, share there screens in much easier and faster than any software. And its Key features such as file sharing, access control and personalized user interface. Makes it one of the Preferred Software in the Globe.

Cons:

With all the Features it Provides to the users there is always a lingering thought that is it safe or not?In Normal case it would be very easy to get authorization and anyone can access your files unless until any precaution is made.

We are able to cut costs on site visits with AnyDesk remote control.

Comments: My overall experience with AnyDesk so far has been amazing especially because I work with a large number of clients who need technical support. I don't have to be there physically to do this as long as I have the user id I can access their computer using my phone or laptop. With this, the company has been able to cut costs spent on site visits to clients places.

Pros:

AnyDesk allows me to offer technical support to my clients remotely. I like how the end users can share files remotely while sharing the screen and performing any task. Minimal lags and can connect to multiple computers at the same time.

Cons:

Your security can easily be compromised as someone who has permission to access your computer remotely can spy on you. Tends to slack off with slow internet connection.

Anydesk Review

Comments: Its a best remote access application to access computers even with basic internet speed, easy to share perform file share between remote and host computers, able to provide permissions which is only required for the person who access, even remote printing is possible through anydesk. It is very easy to setup and not even installation is required to run the app. But it will be inaccessible if remote user starts moving cursor and also lacks modern and competitive features.

Pros:

Very smooth to access even in low bandwidth network which only takes less internet and easy to perform unattended access

Cons:

Anydesk requires computer management tool similar to Teamviewer where we can manage and access all the computers under that account.