Filter by:

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

About Panacea

Panacea is the most beautiful, easiest to use vet practice management system in the world. It's automated to make you more efficient.

Learn more about Panacea

Showing 6 reviews

Elva B.
Veterinary Manager in Fiji
Veterinary, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Value for money with excellent customer support, customized functionality suitable for our use.

5 4 years ago

Comments: We have our consultation notes available online, thus we can update and look for patient information anytime, anywhere.

Pros:

The developers respond quickly to our queries and are flexible in terms of the functionalities we need for our practice. The software subscription fee is reasonable, even small practice like ours can afford it.

Cons:

It is not yet linked to laboratories (i.e. IDEXX) and Google features. The accounting part does not have much features thus a separate Accouting Software (and subscription) is required.

Richard B.
Practace manager in Australia
Veterinary, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Panacea Review

5 2 years ago

Comments: Data transfer was good with only minor issues from a very old system.
KC and the team at Panacea are excellect with comunication, help and support not that we have needed much and take on suggestions and improvements .

Pros:

Panacea is constantly releasing new features and encourages feedback. Panacea has an easy to use, familiar and intuative format. The reminder system is new to us and is a great addition . The ability to book online is a great feature.

Cons:

It requires minor attention in some areas such as reminders and cash up post consult.

Ian B.
Principal Veterinarian in Australia
Veterinary, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

It is very intuitive to use. Hyperlinks to everything. Great appointment system

5 4 years ago

Comments: It has changed the way we run the practice

Pros:

We instituted this software alongside our old system and found within 2 days we had stopped using the old system all together. The layout is simple and straightforward. The hyperlinks to everything make it a breeze to navigate. The web based booking is a real bonus. The ability to access on my phone or ipad when I am not in the surgery is great. The tech support is amazing and they take suggestions for new features and implement them within a short time frame. The ability to add objective observations and then chart them is fantastic for weight control and tracking enzyme levels in sick animals. The auto populate stock orders are a real time saver. The email appointment reminders have greatly reduced our no-shows.

Cons:

It can tell you if there was an error with a reminder, but it cannot tell you if the owner acted on the reminder. Apparently this is being addressed in the near future. Its accounting features are fairly limited in that it cannot create credit notes or give refunds. Apparently this will be addressed when it integrates with the major small business accounting packages

Shrawan B.
Veterinarian/Director in New Zealand
Used the Software for: 6-12 months
Reviewer Source

Easy to use, excellent customer support and good value for money.

5 4 years ago

Pros:

Customer support, cloud based system and pricing. Has potential to integrate all the features you can expect in an ideal vet practice management software.

Cons:

Functionality - some features need to be modified and I am aware the company is working on it. Some error messages are misleading- do not tell you what the problem is !

John H.
Veterinarian in New Zealand
Veterinary, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Valley Vets Panacea review

5 2 years ago

Comments: I haven’t come to grips with all the features available but so far satisfactory and new features are frequently added.Reasonsble cost as well

Pros:

Ease of use,uncomplicated can access from anywhere

Cons:

Some entries are a bit convoluted but ok once used to it. Compared to other systems I’ve had experience with Panacea is a breeze to use

Rod S.
Owner and veterinarian in Australia
Veterinary, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Simple functionality once understood creates easy the necessary processes for a vet practice.

4 4 years ago

Pros:

Simple functionality that can be enhanced by the add on links to records etc. As a single large animal veterinarian, its portability is especially useful.

Cons:

There are some layout issues that do not seem intuitive or logical - maybe perhaps because it is different to other software used previously?