--- description: Discover the benefits and disadvantages of Kangaroo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.co.uk/software/149363/kangaroo-rewards Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 248 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 248 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM - Campaign Management - Campaign Planning - Campaign Scheduling - Contact Management - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customer Segmentation - Customisable Templates - Dashboard - Data Visualisation - Email Management - Email Marketing - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Loyalty Program - Mass Texting - Membership Management - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (14 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.co.uk/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.co.uk/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.co.uk/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.capterra.co.uk/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews) 3. [Tremendous](https://www.capterra.co.uk/software/197141/tremendous-rewards) — 4.8/5 (456 reviews) 4. [Tango](https://www.capterra.co.uk/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 5. [giftmall](https://www.capterra.co.uk/software/1056705/giftmall) — 5.0/5 (51 reviews) ## Reviews ### "Great Costumer Service" — 5.0/5 > **Verified Reviewer** | *25 March 2026* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Good for small business growth, offering various loyalty journeys and strong team support. I would definitely use this opportunity to thank our account manager, Mario, for always being there for us and providing great support. > > **Cons**: One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when choosing. In the meantime, the existing features still provide solid value. ----- ### "Great loyalty app" — 5.0/5 > **Fatima** | *23 June 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our loyalty programme. > > **Cons**: It would be great to have more customisation options and the ability to add extra features that could truly enhance the client experience. > > \[sensitive content hidden\] provided outstanding support—he was incredibly patient and helpful throughout. We’re really pleased with the level of care and assistance we received. ----- ### "Brilliant Product & Support" — 5.0/5 > **Matt** | *16 January 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The product is great but working with \[sensitive content hidden\] has made the whole process really simple > > **Cons**: I'd like to see a bit more self service training documents or video tutorials > > Excellent, great support and a happy customer ----- ### "Kangaroo Rewards" — 5.0/5 > **James** | *7 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease and professionalism of support received from \[sensitive content hidden\]. Always available and helpful. > > **Cons**: None as yet. Haven't had any negative experiences > > So far so good, products are working well and we are looking to expand are use of kangaroo. ----- ### "Easy to set up, fantastic customer service\!" — 4.0/5 > **Adam** | *30 July 2024* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Fantastic customer service from \[sensitive content hidden\] from initially setting up our rewards scheme through to answering any questions and dealing with any issues we had very quickly. It's easy for us to manage and also simple for our customers to use. > > **Cons**: The cross over between the new dashboard and the old portal can be frustrating to use at times. Some functions and information can only be performed/displayed on one, but not the other. Often find it freezing having to log back in. However I'm sure this will be ironed out. > > Overall a very good experience so far with Kangaroo\! I'm confident we will have good customer service going forward with any issues that may arise, or changes that we make. Would recommend. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data