AMPRO Reviews

"Have been using for our housing section - job cards for tradies, invoicing, stock management"

Comments: Inherited from a previous Council, hasd all our stock and all locations already configured

Pros: Stable, solid software, works well across our Citrix network on multiple sites with multiple users,

Cons: Has a difficult interface with much more facility they we use or know how to use. Need more training.

"Thank you!"

Pros: It is a simple format which lets them cross-reference data efficiently.
Easy with creating assets and subsets,
The pricing is reasonable

Cons: Mobile application need to be a little better at editing the assets from mobile, other than that all is good.

"Ampro user"

Comments: Use Ampro to judge equipment use and fails, search frequency

Pros: It relatively easy to use, clear, easy to input data

Cons: Print reports, how you have to format a search before printing

"easy system to use"

Comments: some detailed reports for OEE

Pros: It seems to well synchronized in order that we can cross reference data. Simple format, The asset listing is an easy tree structure and allows for good detail

Cons: I don't like the fact that there is no easy Archiving of records, to allow us to have a clean sheet if we want to add additional information to be more accurate, we have old records that cloud the issue. I would like to drag assets from one location to another more easily

"Happy AMPRO User"

Comments: Apart for the maintenance part we have manage to utilise the software for operations needs as well

Pros: Very good value for money!
Excellent support!

Cons: Friendly usage! There is still need some more work to be done on the remote version

"Very easy to use software & great customer support"

Comments: ease of use, price, customer support.

Pros: The AMPRO software is very user friendly and easy to use. Multiple screens can be open at a time, additional fields can be added to asset type enabling more detailed information to be captured against an asset. Customer support is prompt by either email and or phone.

"Easy as you want it to be"

Comments: It has really helped me organise my day better, by reminding me of maintenance that is required, as well as being able to document service records etc

Pros: It can be used as simple as you want or you can get complex.

Cons: The prompts that pop up, occasionally asking if you want to do something else

"Overall very good, we purchased this for basic use which this software does well."

Comments: Job history & tracking

Pros: Easy to use, basic functionalities are really good, history of jobs against assets and contractors very useful.

Cons: Reporting module - not being able to modify or create your own report
Email addresses listed on contacts can not be picked up when emailing out work orders
Potential for maybe an inbuilt notification system when job requests etc are received

"User friendly and fully functional to meet business requirements. Excellent Support"

Comments: streamlining report process extracting the required data for budgeting purposes

Pros: Easy to use creating assets / sub sets / contractor and work order capabilities, excellent support and reporting modules are great

Cons: Not much to report except ipad, tablet capabilities. Email address to contacts for work order distribution although yet to trial Notifier

"I've been an AMPRO user for five years now, and still very happy indeed"

Pros: It has all the required functionality that you need from a CMMS package. But AMPRO's best feature is the simple user interface and very intuitive to use. It was the perfect platform for establishing CMMS within a team that was not particularly computer-savvy nor had used CMMS before. The support is 5-star

Cons: No real complaints, its the best CMMS I've used (the 4th in my career!) If I could change one thing, I would add some features to group-select and bulk-schedule multiple jobs in a single operation.

"Excellent product"

Pros: Ease of use and multiple users ,ability to upload documents. The ability to work with multiple pages and also the ability to customize searches .

Cons: Its not able to be connected to an IPad or mobile. It is also difficult to remove items once entered onto the database. would also like the option to send email reminders on important tasks

"AMPRO-FEL"

Comments: Our biggest issue is getting the right information from out on the field. This software has allowed us to catalogue all parts which reduces time-frame for delivery and in getting the right bits from the get go.

Pros: The software is fairly intuitive and allowed us to catalogue our parts inventory giving us instant access to required specs for tracking and ordering the right components.

Cons: Some of the help content needs a little more elaboration.

"We've been using Ampro for over 10 years"

Comments: Tracking inspections and equipment service
Billing against quotes
Purchase orders

Pros: Logical setup and wonderful customer service

Cons: Nothing in particular and I don't have anything else to add

"Ampro - Use in Water Treatment Plant"

Comments: AMPRO has provided and effective planning and data storage tool and has completely satisfied the asset owner requirements.

Pros: The software follows a logical work process.

Cons: Like all software, you need to continually use it to retain your confidence.

"definitely getting better with all the new features"

Comments: onsite reporting with wireless, self test app on the way

Pros: Ampro has been adapted over time to suit our needs. we are very reliant on the features included in the software. Things we are looking at in the future are also being included to make the product better and more useful for our needs in the future.

Cons: crystal reports, if I need to add a column into a report I'd like to know how to do this myself so we don't have to bother Customer support all the time. also scripts it would be great to know how the scripts work so we can do simple scripts ourselves again so we don't have to bother Customer support.

"A powerful tool without most of the legwork"

Pros: AMPRO allows users to achieve a lot without having to spend hours in front of a computer. Everything within is intuitively linked allowing for more detailed reporting. As more information is added to AMPRO over time, the end result becomes a comprehensive system that knows the ins and outs of your business. The support I've received whilst using this product is second to none.

Cons: While onboarding new users, initially things can be a little overwhelming for them. Some tasks are a little confusing the first time you run through them, for example adding a new reading type to assets. After doing it a couple of times though, the process kind of clicks.

"Easy to use. Customer service is efficient"

Comments: All our maintenance inspections and reports in one place and easy to look back on the history of each item

Pros: Having all our reports in one place.
Crystal reports customisation by the development team is a really use tool.
SQM database has made getting data out of our program easy.
Asset management and inspections.

Cons: We have ipads, so if it was compatible with that it would be perfect. If we were able to complete inspections from our phone/ipad.
While completing inspections being able to view current status of asset, ie jobs currently open, previous inspection results etc

"I have found David's support invaluable to get us up and running with the program."

Pros: Ampro is easy to use and support is always there if you need it. It is well set out in a simple and organised manner.

Cons: I am not happy with the repeated error messages that pop up. I find the reports section a little restrictive.