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About Algolia

Algolia is the leading search & discovery API for websites and mobile apps. Easy to implement and dev-focused.

Learn more about Algolia

Pros:

Simple-to-follow documentation, even for a non-techie like myself. Further, the official Algolia Community forum is a place where I can find answers to questions I might have.

Cons:

On occasion I’d get a little confused by the UI and the terms used.

Algolia ratings

Average score

Ease of Use
4.4
Customer Service
4.5
Features
4.7
Value for Money
4.3

Likelihood to recommend

8.8/10

Algolia has an overall rating of 4.7 out of 5 stars based on 72 user reviews on Capterra.

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Filter reviews (72)

Alberto
Alberto
Head of Marketing in Denmark
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great search experience for the end user

5.0 2 months ago

Comments: Positive in the sense that it's pretty flexible and allows you to roll out search functions that are way better than the native features platforms usually offer.

Pros:

Great solution for enabling smart search on our help center and main website, it helped a lot with usability for the end user, and it was not too difficult to implement.

Cons:

No cons, it still required our tech team to roll out (so it wasn't exactly something I could have done myself), so I guess that's a small con, but not a big deal since the implementation was easy.

Steve
Marketing Manager in UK
Apparel & Fashion, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Facets and Search but takes a while to setup

4.0 5 months ago

Comments: We wanted something to visually merchandise the site automatically based on user's preferences and best selling / in stock items. Algolia can do this really well but its taken a long time to build into Shopify and configure.

Pros:

Its replaced our collection pages on Shopify with very fast loading categories of products that respond quickly to filters. The sorting strategies also work well for New in and best selling, removing the need to manually merchandise categories.

Cons:

Its not a straight forward setup out of the box and requires quite a bit of building into your Shopify template.

Verified Reviewer
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Decent search for okay pricing

2.0 4 years ago

Comments: The algorithm can be quite good, but you need to twist te right knobs to get that result. This also goes for the implementation.

Pros:

Algolia is a tool that comes with a lot of features. However, it's not as easy to implement as you would think.

Cons:

It was not "plug and play". The implementation is integrated in the website and you need to work on the interface before you can implement it correctly.

johan
johan
CTO in Germany
Luxury Goods & Jewelry, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Algolia search works well

4.0 5 years ago

Comments: Overall experience has been regular.
In general we needed around 2 months with 2 experienced wordpress developers to be able to implement Algolia which now works ok.

Pros:

The clear analytics and ease to separate accounts when using multiple of them, however this comes at a high cost.

Cons:

The difficulty to implement with wordpress. The high cost. The lack of flexibility when integrating with other sistems that algolia does not come out of the box for.

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

The leading search API

5.0 3 years ago

Comments: I used Algolia via Firebase for our apps and we're close to make full app with it soon.

Pros:

Very powerful and work fast just like real search engine !

Cons:

Very productive for us as a developers to build full search experience in our apps.

Survy
CTO in US
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Very easy to get started

5.0 3 years ago

Pros:

The documentation is very well organized and so it was easy for us as a startup to add search functionality to our product. There is an official python client package, including packages for other languages.

Cons:

It's a bit expensive so we'll have to evaluate at the time we want to scale.

Alejandro Javier
Alejandro Javier
CEO in Mexico
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best search system for firestore

5.0 4 years ago

Comments: Thanks to Algolia, I integrated a search system in my project made with Angular / Fire. Now I am thinking of integrating its geo-search. Hopefully, it will be as good as your search with firestore.

Pros:

The best of all is the ease of integration with your project, both to the back and front, and how easy it is to build the queries.

Cons:

That it does not have a pay per use as firebase does, you only have 2 options, the free account or the payment commitment, use or do not use all your operations for which you are going to pay

Algolia Response

4 years ago

Hi there, thanks for your review! We're glad to hear you were able to get up and running with your project. For geo-search questions, or anything else, feel free to reach out to us at [email protected].

Ricardo
Ricardo
Ecommerce Director in Panama
Verified LinkedIn User
Retail, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good tool to handle your queries and get info back

4.0 3 years ago

Comments: Good, but couldn't handle our big catalog.

Pros:

Worked flawlessly with the search engine and the data it compiled, it did what it had to do.

Cons:

We had issues with our data, it was taking too much time to gather the product data and store it. We have over 1 million SKUs of products in 14 storefronts and it was too much for it.

Ashi
Ashi
Product Manager @ eMusic in US
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful tool for managing your search engine and optimizing results

5.0 6 years ago

Pros:

The flexibility it allows for managing the types of results users get for different types of products. They allow for many different attributes to control the different products will be displayed on your site. I would also commend their support team that really helped us optimize the way we've been doing things with a lot of great advice and consultation sessions

Cons:

Different variables for optimizing search results can be somewhat confusing, but their great customer support and documentation does a great job helping out when needed

Francisco
Francisco
Co-Founder in Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

The best search tool on the market

5.0 7 years ago

Comments: Allowing my users and customers to see the best results regarding their search. All of this as quick as it possibly can be. Nothing - Can´t complain . I guess the fact that I can´t fully use it but I´m ok with it since my developing team has no real issue with it.

Pros:

The fact that it gives our clients the most accurate results in a matter of milliseconds. Algolia continues to improve on a weekly basis and makes our website even better with every update.

Owen
Owen
Analyst in Finance and Accounting in US
Verified LinkedIn User
Food & Beverages, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

It's like having a perfect tool

5.0 4 years ago

Comments: My recommendation is to ask Algolia technical support for help if you have problems or are not sure how to configure it, do not try it alone, remember that you have the help of technical support.

Pros:

Being able to modify the search in the panels in a few minutes is something that is priceless, I am currently developing and implementing strategies to improve the search and implementing search filters and I am not a developer or an expert person, this is what I like about Algolia , the simplicity of this software is essential for inexperienced people.

Cons:

Absolutely nothing. I hope it continues to function as it is doing now for many years to come. With Algolia, specific situations of mismanagement of websites can be solved in a short time with the implementation of its API that establishes excellent search filters and we can know what is the tendency of customers to improve according to this data.

Adrian
Owner in US
Construction, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Algolia team and AdrianC

5.0 3 years ago

Comments: I will say I couldn’t have done that what I accomplished,by myself ,this Algolia program is literally a good thing thanks again Algolia.

Pros:

I really feel comfortable with every aspect of the Algolia program/soft ware. Integration with other programs was honestly smooth ,fairly easy to navigate.

Cons:

I really must say.I’m not a computer savvy person but I’m greatly appreciative for your services . I was just thinking about just how much simpler your service was compared to having to work on my own to get what I got accomplished.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Jekyll Algolia plugin for a personal blog

5.0 4 years ago

Comments: My overall experience has been excellent.

Pros:

Installing the Jekyll Algolia plugin was easy. Simple-to-follow documentation, even for a non-techie like myself. Further, the official Algolia Community forum is a place where I can find answers to questions I might have. Free of charge (community plan) with no time limit. The Community plan, which is all I need at this stage (my blog currently has fewer than 30 pages in total) is free of charge. Relevant search results. The Algolia software is able to take into account similar key terms and typo errors. Search results are instant (hence "InstantSearch"), which I believe is more user-friendly than having to press 'Enter' or clicking/tapping a button to see the search results. The search user interface looks good.

Cons:

Some search terms don't show up in the results, i.e. "no results." I probably need to configure the plugin to optimize site search.

Verified Reviewer
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very good but very expensive

5.0 5 years ago

Comments: Overall I do love the result but I'm not sure it justifies the expense.

Pros:

The sheer speed of the search is astonishing. You get results in next to no time. It's amazing as compared to a mysql query based search that Magento generally offers.

Cons:

Cost, it is very very expensive. They also do not offer much in the way of support unless you pay even more. So you are stuck with trying to wade through their documentation which is not written very clearly to get the best results.

Jeff
eCommerce Manager in US
Retail, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Gamechanger

5.0 3 years ago

Comments: It's completely positive. They respond to support requests in a reasonable amount of time and are amenable to contract upgrades mid-cycle to facilitate unplanned growth.

Pros:

Algolia revolutionized our customer experience. Our customer contact volume dropped dramatically almost immediately after implementation. Instant Search and greatly improved results pages reduced the need for assistance. Our users were finally able to search instead of navigate.

Cons:

We operate a 100+ location brick and mortar retail chain and function as a BOPIS platform. Each of our locations have a unique assortment of products, so indexing has to treat each item at each location as an individual entry and that increases the time for the index operations.

Verified Reviewer
Verified LinkedIn User
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Lightening quick on-site search

5.0 6 years ago

Comments: Algolia search has increased our conversion rates, and provides a much better user experience than any of the other instant search providers we tried. I wouldn't want to move away from algolia as the functionality and potential it offers is so great.

Pros:

The speed of the search is outstanding. We have implemented it to allow customers to live search our product catalog of over 10000 items and it handles this impeccably. It also plays well with different frameworks, and the documentation is clear.

Cons:

If you were a non-technical user, then the software would be difficult to understand.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Search made easy

5.0 6 years ago

Pros:

Great documentation and absolutely incredible customer support. Their developers answer technical questions, and provide you with custom code to fit your implementation.

Cons:

The free plan includes a lot of operations per month, but as soon as you go over the limits, the pricing becomes quite aggressive. I'd rather pay per use, for the exact number of operations performed.

Silas
CEO in Brazil
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Fast Setup

5.0 3 years ago

Comments: I use algolia to give my users a smart search, analyzing I saw that most users never search for the correct term, so algolia was essential to solve this problem, making users actually find what they are looking for.

Pros:

Ease of configuration regardless of language, in a few clicks you can already use it and speed in consultations

Cons:

I believe it's still a little expensive for an early stage startup

Algolia Response

3 years ago

Thank you Silas!

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Give Your Customers Amazing Experiences with Algolia

5.0 6 years ago

Comments: Algolia Search gives our customers unique experiences. They can easily find whatever they need. With Algolia Search, they trust us more

Pros:

It helps our customers find exactly what they are looking for. It provides a platform on which we can easily achieve our customer-focus objective. It creates a unique bond between us and our clients

Cons:

I love all the features on offer on Algolia. I have no complaints

Verified Reviewer
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Delightful user experience both as an end user but also developer.

5.0 7 years ago

Comments: Easy to setup, cost effective search on the cloud.

Pros:

Algolia provides an amazing search platform on the cloud. In literally a few steps and minutes you are able to have a good enough search (excluding time to populate it). I had no experience with other search engines like Elasticsearch before hand and I still found it greatly easy. The settings can be defined on the dashboard or via the API which can be both a good and a bad as it can cause miss-configuration. Lastly it is really fast, honestly I worked in commerce shops that build their own search and had to maintain it etc for less than 200k products, now I see that this was well, for no reason.

Cons:

As a developer the main problem is the documentation. It lacks, it seems incomplete and although they try to show more languages it would be better to focus on coverage than language adaption.

Michael
CEO in US
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Simple

5.0 3 years ago

Comments: It's great. you guys fully simplify what it means to get up and running with 5 lines of code.

Pros:

"Simple" is the word that I can use to describe Algolia. The ease of plugging in a link and getting into executing faster is a plus.

Cons:

Pricing is great for a small project. I think having a model review for big enterprise could be great in term of how much it cost us to use you guys; as we are looking into using algolia for some large project.

Andrew
Creative & Managing Director in Australia
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Extending the capability of other platforms

5.0 3 years ago

Comments: Extremely positive. Fast to implement and very few issues.

Pros:

We use Algolia to provide deeper search functionality than in provided out-of-the-box by most content management systems. Algolia provides a richer search experience and is easy to integrate and configure.

Cons:

No direct drawbacks. We've used it successfully for many years, and our clients understand that to offer quality search functionality to their customers, incurs a cost. I say this as many of the existing reviews say Algolia is expensive.

Fedor
CTO in Finland
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Super simple full-text search for Firebase

5.0 3 years ago

Comments: Super easy-to-use, feature-rich and developer-friendly.

Pros:

Setting up full-text search of data stored in Firebase won't take longer than one day. Extremely easy-to-use ready-made components for Vue.js made our front-end developer happy and significantly reduced time to market.

Cons:

I see Algolia a bit expensive for the cases where full-text search is just a nice-to-have feature. However we made our front-end to display data from Algolia only (originally data was retrieved from Firebase), and this pays off.

Ryan
Head of Product in Canada
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

More than just search

5.0 8 years ago

Comments: We've been using Algolia to power search on our local directory in Canada. As we continued to add functionality to different parts of the application a phrase kept popping up "Why not just use algolia for that?". Basically once you start syncing your db with algolia you end up with lots of situations where it's easier (and faster) to just fetch data from Algolia than it is to make a call to the database. Especially when you have client side features. We're now on their best package, all and all we're really happy with Algolia, and I would recommend them to anyone.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Huge Time Saver for App Development

5.0 6 years ago

Pros:

It is extremely easy to use and adopt into your application. The UI UX is also amazing.

Cons:

It is quite pricey in comparison with other more hands-on products. Sometimes bugs do appear in database operations.