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LogicGate Risk Cloud Reviews

About LogicGate Risk Cloud

Risk Cloud® links enterprise risks and controls with real-time analytics, helping organizations assess and act on their biggest risks.

Learn more about LogicGate Risk Cloud

Pros:

Low-cost price and easy to build the application setup and Control reviewing and Process of SOX Review.

Cons:

Sometimes Controls trigger before the due date and missing notifications.

LogicGate Risk Cloud ratings

Average score

Ease of Use
4.4
Customer Service
4.8
Features
4.3
Value for Money
4.4

Likelihood to recommend

8.8/10

LogicGate Risk Cloud has an overall rating of 4.6 out of 5 stars based on 67 user reviews on Capterra.

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Filter reviews (67)

Dan
Dan
Sr. Manager- Risk Programs in US
Verified LinkedIn User
Financial Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Dan's review

5.0 9 months ago

Pros:

The workflow management and form flexibility, the ability to link data

Cons:

The manual nature of creating risk assessments

Ken
SR risk Director in US
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Logic Gate user review

4.0 9 months ago

Comments: the overall experience has been great overall. like every software there are changes that would be great to have in the future

Pros:

the ease of setting up new workflows and fields

Cons:

the reporting could use capabilities update need to be allowed to be more than 5 workflows into reporting inability to create our own prefix on auto ID would like a clear data library

Jockel
Jockel
Internal Security Architect in US
Verified LinkedIn User
Computer Software, 5,001–10,000 Employees
Used the Software for: Free Trial
Reviewer Source

New to LogicGate

2.0 9 months ago

Pros:

Still learning how the platform impacts my role.

Cons:

Finding resources and knowledge on the platform.

Yuan Jing
Cybersecurity Automation Intern in Singapore
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Great product, with much potential to improve further

4.0 4 months ago

Comments: Great, simple to implement, simple to use for end users.

Pros:

The ease of use and the training provided through LogicGate Learning. I think the user experience for the end user is very simple, especially with the Reimagined Records feature, as it simplifies the view into a linear and streamlined one.

Cons:

I think the biggest one is the API, the documentation can be improved, and the error messages should be more comprehensive. Furthermore I think there can be a lot more features implemented to make Risk Cloud more powerful.

Ashleigh
Manager, Third Party Risk Management in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Customized and Buildable GRC Tool

4.0 last year

Comments: LG Support team are game changers! They are the glue that holds the applications together and help you build an application that not only meets your organizations' needs, but also embraces automation.

Pros:

The no-code ability to either build your own processes within the application or utilize some of the application templates available to you makes building your workflows super user-friendly!

Cons:

Not having a sandbox to test changes to workflows pre-production or a restore/undo button has been difficult for our teams to manage; making us hesitant to work on significant changes on our own.

Lori
VP Risk Compliance in US
Legal Services, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Love Logicgate!!!

5.0 9 months ago

Comments: Great partnership and love the product.

Pros:

very customizable! the possibilities are endless! Logicgate is a great partner!

Cons:

The level of knowledge it takes to support and build the platform.

Jackie
Director, Information Security Compliance in US
Retail, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Definitely consider LogicGate if you're in the market for a GRC tool

4.0 9 months ago

Comments: The best piece about working with LogicGate is working with the support team from LogicGate. They truly listen and want to make your experience the best one possible.

Pros:

I love how we can easily configure the tool without the use of engineers. The fact that we can make the changes on the fly in our QA space without having to wait for availability from the IT team is a game changer. It allows us to implement changes as fast as we need them.

Cons:

One con is the many clicks needed in order to get from record to record. This is common within the GRC tool space though. If LogicGate could fix this portion of the tool, this would significantly improve the user experience for those users that do not utilize the tool on a daily basis.

Steve
VP, Security in US
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

BillGO Review

5.0 9 months ago

Pros:

The People. The Culture. The ability to work easily with LG with no strings attached.

Cons:

I love the ability to customize anything but would like LG to come to the table with baseline configurations saying this is what we are seeing in the industries. Then let us build from there. This helps when process are not mature.

Susan
Chief Compliance Officer in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Logic Gate for Healthcare Compliance

5.0 9 months ago

Comments: Our use of the solution is still a work in progress, but the experience has been great. LG personnel are supportive; The help desk is quick and responsive. We look forward to expanding our use of the tool to take advantage of the out-of-the-box applications, for better risk management integration.

Pros:

The ability to custom build applications and workflows is the best aspect. We have been able to use LogicGate workflows to track and maintain most of the elements of our Compliance Program.

Cons:

The language and focus is sometimes difficult to relate to healthcare.

Devon
Director, Information Security in US
Retail, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Enables GRC to Adapt in an Ever Changing Threat Landscape

5.0 9 months ago

Comments: Overall, we've had a positive experience. Our TAM is great and I'd highly recommend this service. In addition, the support and care from the LogicGate team to understand our needs, what capabilities we are looking for, and overall their vision to continue to deliver new capabilities

Pros:

I like the flexibility to make changes to workflows, etc. to enable a continuous improvement model. In addition, the support team and leadership has been responsive to our needs.

Cons:

Logic-based restrictions and role-based access for a company of our scale.

David
Operational Risk Manager in UK
Insurance, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Risk Cloud - What's not to love!

5.0 last year

Comments: Risk Cloud has been a delight to use...and i have never said that about a risk management software before. The team are incredible, friendly and extremely helpful. My favourite part is...nothing is impossible. Every feature I have wanted has either been available or been on the list of features being developed. Can't rate it highly enough.

Pros:

I have used a number of risk management systems over my career and Risk Cloud is by far the best. The customisation of workflows, the automation of reminders, the ability to not just look at risk management but also, incident management, audit actions, compliance adherence...the list goes on. The forums and community within the forums means finding how to do something is easy and if that fails, the technical account manager is on hand to help guide you through whatever problem you may be facing.

Cons:

Risk Cloud can seem daunting as a new user, and the power user training will give you the basics but you may still feel a bit lost. Once you roll your sleeves up and get stuck into the system however it is more simple than it may first appear

Mark
IT Compliance Manager in US
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great software

5.0 9 months ago

Comments: Have enjoyed the journey of enhancing compliance tracking.

Pros:

Very nice and user friendly solution for GRC and compliance tracking.

Cons:

They are a younger company so sometimes features do not exist, but they are growing quickly.

Matt
Senior Manager, Third-Party Risk Management in US
Retail, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Third-Party Risk Management

4.0 9 months ago

Comments: The TPRM application allowed us to follow a similar process within a similar solution. Then based on conversations with our LogicGate team members, we were able to improve other areas as well. We were also made aware of potential restrictions within the platform. As well as enhancements to improve those restrictions.

Pros:

Ability to connect with a variety of applications and showcase available data. Being able to collect metrics as needed and construct dashboards within a moments notice.

Cons:

Waiting to determine if there is a size restraint based on the number of vendors we would like to add to the platform. Determining to the best methods to enhance data availability and how to improve date selections.

Tammi
Internal Auditor in US
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

LG Risk Cloud is a great choice for your compliance needs!

5.0 9 months ago

Comments: I've been so pleased with the service we get from LogicGate! We are still working on outcomes, but they are still right here helping!

Pros:

The customization of the environment is amazing and never ceases to amaze me. It can be utilized by any industry and the flexibility is mind blowing!

Cons:

Not having a sand box to "test" has been a challenge. Finding a work around has been essential in re-building and improving our usage.

Jennifer
Security Quality Program Manager in US
Media Production, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Security Quality Program Manager

5.0 9 months ago

Comments: Overall LogicGate is fantastic! Once you learn the system it is a one stop shop for creating risk assessments, tracking remediations, and mitigating our inherent risk.

Pros:

The ability to configure the system to match my organizations needs and the ability to maintain historical documents in one location.

Cons:

The technical abilities of my end state users have a large variance of capabilities. Those with a lower technical aptitude struggle with the user experience and we spend a lot of time developing training for them.

Mike
Sr. Director Cyber Risk in US
Computer Software, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Risk Cloud Review

5.0 9 months ago

Comments: Our experience has been terrific and I see this as a true partnership. Logicgate has been open to our feedback and requests for guidance.

Pros:

The ease of deployment and the fact that our internal team can deploy and enhance without professional service hours.

Cons:

At times, it can be too open ended. The ability to configure and innovate is terrific, but this almost got away from us and we needed to course correct to focus on out of the box functionality.

Deb
Senior Risk Manager in UK
Insurance, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Fit for Any Company

5.0 last year

Comments: The complexity of the system can grow with your business and your business' individual requirements. Our version of risk Cloud has developed over time along with the risk maturity of the business. The LogicGate team continue to push themselves to make improvements to Risk Cloud using suggestions from customers therefore there is always something new on the horizon which challenges you are a business user to improve your domain.

Pros:

As an organisation we did not have any risk management solution in place before working with Risk Cloud. The easy of the system for both admins and users has made the integration of the system into the business efficient and effective as we have used terms that the business are familiar with. The flexibility to make changes quickly when issues are identified gives users and management a lot of confidence in the system. The ability to make links between all the modules that you purchase has been fantastic as it demonstrates to all users that audits, control, risks, incidents and business continuity for example have impacts of each other. It is great that you can pick and choose which modules that you require but the downside is that each module comes with a hefty implementation fee if your Power Users/admin are not yet up to speed with all the build elements.

Cons:

The only thing which I believe is missing is a greater understanding of the Financial Conduct Authority which is only applicable to financial services in Great Britain. As an American company this is understandable, I'm just jealous when I see the support for new regulation in the US.

Eugene
Head of GRC Practice in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GRC Powerhouse in one application

5.0 9 months ago

Pros:

Versatility of the Risk Cloud and the approach of "process comes first" is a true differentiator when it comes to GRC market. LogicGate is definitely ahead of the game within this domain .

Cons:

LogicGate Risk Cloud implementation can be a bit overwhelming at a first glance since the platform can truly be configured to your needs. However, the current implementation process takes care of most of the roadblocks during the first week. Once you are in and familiar with platform, it is a walk in the park going forward.

Rheya
Asso. Director SRM in US
Banking, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Together we grow

5.0 9 months ago

Pros:

Colloborative and interactive tool. We are able to do multiple risk assessment at ones and schedule them

Cons:

it is not able to detect deplete supplier.

Andrew
Sr. Manager - Information Security in US
Retail, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great Product Overall

4.0 9 months ago

Pros:

Ease of use. Updating workflows within seconds.

Cons:

Limited out of box functionalities. Customizations require some uplift.

Valerie
Information Assurance Project Mgr in US
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Risk management with a great user interface

5.0 9 months ago

Pros:

The ability to configure real time without engaging developers

Cons:

A bit of a learning curve to become an effective Power User/Builder in the environement.

Christina
Global Compliance Analyst in US
Food & Beverages, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Im loving it

4.0 9 months ago

Comments: Use it and set up daily. Actively training new departments on it.

Pros:

Its easy set up and ability to update changes quickly has made this tool an easy answer to many of our issues.

Cons:

Data mapping and viz analytics are limited

Kelli
Business Resiliency Director in US
Financial Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Complete, all-in-one GCR Tool.

4.0 9 months ago

Pros:

LogicGate is an industry leading tool that enables an organization to document, analyze and associate risks across multiple GRC pillars allowing for an organizational view of risk.

Cons:

The flexibility that the tool offers requires a completely customizable implementation but with that comes complexity. While the tool offers the necessary reporting to calculate risk, we found dashboarding will be better in an outside tool.

Kevin
Manager, in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

LogicGate Review

4.0 last year

Comments: LogicGate has been a great experience so far. We continue to enhance the workflows to meet the needs of the team and company

Pros:

LogicGate is very user friendly and it is very nice that updates auto save

Cons:

The fact that all builds are live and its easy to delete flows, applications, fields, etc. Would be nice to have a sandbox while building out

Jessica
Compliance Litigation Manager in US
Insurance, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Compliance Management Tool

4.0 last year

Pros:

It is completely customizable and easy to use.

Cons:

Some features that I would like are not available, but I know the company is very serious about adding features that constomers request.