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QuickBooks Time Reviews

4.7 (6,927) Write a Review!

About QuickBooks Time

Schedule jobs, coordinate teams, track time and track projects, all in one place.

Learn more about QuickBooks Time

Pros:

What I like most about this software is it makes all of your clock-in and clock-out times so easy to use and easy to find.

Cons:

Sometimes, my time clock can lag behind a few seconds or miss when I clock in/out due to slowness of the software.

QuickBooks Time ratings

Average score

Ease of Use
4.6
Customer Service
4.8
Features
4.5
Value for Money
4.6

Likelihood to recommend

9.0/10

QuickBooks Time has an overall rating of 4.7 out of 5 stars based on 6,927 user reviews on Capterra.

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Roselyn
Roselyn
Social Media Manager in France
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

"QuickBooks Time Makes Tracking Time Simple and Efficient"

5.0 2 years ago

Comments: QuickBooks Time to help manage my business finances and I'm really happy with the results. The software is extremely easy to use, and the customer service team is always on hand to answer any questions I have. The time tracking feature has been especially helpful for keeping track of employee hours, as well as for billing clients. I also appreciate the fact that QuickBooks Time syncs with my existing QuickBooks account so I can quickly view and update my finances. Overall, I'm very pleased with QuickBooks Time and highly recommend it to any business looking for an easy and efficient way to manage their finances.

Pros:

I recently started using QuickBooks Time to manage our employee time tracking and it has been an amazing experience. From the easy setup to the intuitive interface, QuickBooks Time makes it easy to keep track of time, assign tasks, and monitor progress. The ability to set up multiple teams and have different settings for each team has been incredibly helpful in keeping our team organized and efficient. The integration with QuickBooks Online is also incredibly helpful in making sure our finances are up to date. Overall, QuickBooks Time makes it easy to keep our team organized and efficient and I would highly recommend it to anyone looking for a great time tracking solution. I highly recommend Capterra to anyone looking to find the right software for their business.

Cons:

I’ve been using QuickBooks software for a few years now and it has been a great experience overall. The software is extremely user-friendly, and I’ve found it very easy to set up accounts and track expenses. The customer service team is also very helpful and always willing to help out with any issues I might have. One thing I didn’t like about QuickBooks software was the lack of customization options. I found it difficult to customize the look and feel of the software in order to better suit my business needs. Additionally, the software seemed to be missing some features that I would have liked to have seen included. Overall, though, QuickBooks is a great software and I would definitely recommend it to anyone looking for an easy-to-use accounting system.

Sade
Producer in US
Graphic Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good for Verifying Hours for Payroll

4.0 4 weeks ago New

Pros:

I loved that we were able to pre populate various projects / buckets for staff to track their hours to.

Cons:

If you forget to clock out, when you finally do clock out sometimes a day later, the system sends an email to your manager.

Andrea
Controller in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

QuickBooks Time

3.0 2 months ago New

Comments: It's been an okay experience but not anything that I would be recommending.

Pros:

QuickBooks Time has been helpful in some aspects but overall, I have not had the best experience.

Cons:

It takes a long time to load, it doesn't always save everything how I want either.

Amber
Bookkeeper office manager in US
Consumer Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

LOVE LOVE LOVE QUIICKBOOKS TIME!!

5.0 2 months ago

Pros:

It makes it possible to keep track of every employees time, not just my own, & I love the fact that it is in quickbooks, where I do ALL MY BOOKKEEPING & BANK BALANCING & ABSOLUTELY EVERYTHING!!

Cons:

I like all the features that quickbooks time has to offer. My entire staff of employees & I learned to use it & stick with it since we started using it.

Blenda
Sales Rep - Stone Distributor in US
Architecture & Planning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

10/10 recommend this product for big business

5.0 4 weeks ago New

Comments: Great! I've used it for over 5 years and recommend it

Pros:

I love how I can keep track of my inventory

Cons:

How I can't add pictures of products, this would help w/ old inventory

Katie
Manager in US
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Time Tracker I've Used!

4.0 2 months ago

Comments: Overall, QuickBooks Time makes it easy to track employee hours and manage time with its straightforward app. It works well with QuickBooks to simplify payroll and invoicing, which saves a lot of time. However, the cost might be a bit high for smaller businesses.

Pros:

Its seamless integration with QuickBooks helps streamline payroll and invoicing, saving valuable administrative time.

Cons:

One con of QuickBooks Time is that it can be a bit pricey compared to other time-tracking tools, especially for a smaller business like mine.

Rachel
Accountant in US
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to set up and use

5.0 3 weeks ago New

Comments: It has been great and extremely helpful with time management

Pros:

Easy to use and clock in/ out. Very helpful using it with QuickBooks Online and having everything together for reports.

Cons:

adding descriptions on time entered and setting up user permissions

Kristi
Practice Manager in US
Medical Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Good Timeclock Software

5.0 3 weeks ago New

Pros:

integration into quickbooks payroll, ability to make customized settings per worker

Cons:

no complaints, biggest would be my employees forgetting to clock in and out which doesn't have to do with the software itself

Rolies
Manager in Canada
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good overall

5.0 last month New

Comments: Overall good, but quickbooks should come with a scheduling program as well so that everything can be ran out of quickbooks

Pros:

The color coding was very helpful with scheduling

Cons:

It is very limited to time tracking, I like having all business things in one place including scheduling

Lisa
CFO in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Time!!!

5.0 last month New

Comments: QuickBooks Time is easy to use. I am able to customize many different reports specific to my needs.

Pros:

I love all the different reports that I can customize to my needs.

Cons:

There really isn’t anything that I least like about QuickBooks Time.

Jessica
Manager in US
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Ease of Use

5.0 5 years ago

Comments: Awesome. Customer service has been always great and accessible. The follow-up and follow-through is amazing and makes me feel valued as a consumer.

Pros:

Ease of Use is definitely on the top of my list. To be able to seamlessly transition between clients and projects without stopping my timer and opening up window upon window or tab upon tab makes life easier. Reporting is also easy and allows me to identify how much time I've spent on a client and/or project, what's billable, and how staff spent their time. It also allows my company to be in compliance with overtime based on company settings and breaks by just having a separate button for that. Love it.

Cons:

I don't currently like that if a client has a subclient/project/job (whatever you call it), you have to track your time at the subclient level and are no longer able to track at the client level. Timekeeping should be flexible enough to allow for both.

Hugo
Owner in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

QuickBooks Times by Hugo Orlando

5.0 2 years ago

Comments: QuickBooks time is an easy and efficient way to track and do everything that you need to be done and with the timing sheets and make sure everything's on you know basically finished and everything's precisely you have never had a problem with that I have actually to have good prices they're really good and their customer service is great people should try this

Pros:

Basically what I like the most about QuickBooks time is that they are precise there's nothing that I need to fix or try to intend to make it better or not it just comes out the way it's supposed to be it's awesome I don't have to deal with any problems I could call customer service at any time and be able to get my get anything fixed that it needs to be fixed so I give them a big thumbs up you should try it out

Cons:

I'm sorry the only thing I can say is good things about QuickBooks time there's really nothing bad that's with it so that's my thing and there's nothing really bad enough the way it is

Mfundo
Fashion Designer in South Africa
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Product to use

5.0 last year

Comments: Prioritized assistance, the technology is every much awesome and to how things have changed now compare to how they were before it really helps the technology improves and each and everyday and that is wonderful for us

Pros:

Me and my business partner have been using QuickBooks Time for almost 2 to 3 years now and it makes things very easy when it comes to our employees that have been working with us since we started our small business quick book is something we thought could not work but it actually did help us so much in each and everything when it comes to our employees scheduling

Cons:

For the past 3 years we been using quick book have really did help us to our business has brought some much changes when it comes to our employees and i have recommended to other businesses and they are very happy for using it.

Bruce
DIRECTOR in Nigeria
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

QuickBooks Review

5.0 last year

Comments: I discovered that the program was simple to use and efficient in handling their finances. As a small business owner, I came across Quickbooks Online and learned how simple it is to create and send professional invoices, keep tabs on spending, and generate reports to help with financial decision-making.I placed a lot of weight on the software's user-friendly interface and ability to integrate with other tools, including payroll systems or payment processors. The ease of using the software from any location with an internet connection may appeal to users.

Pros:

Everything you need is conveniently located in Quickbooks Online, which is incredibly simple to use. It maintains the seamless operation of the firm finances. The invoicing, asset and cost management, report generation, and other functions are all very straightforward to use, locate, and link.

Cons:

Although Quickbooks Online has a number of strong features, the pricing model may be problematic. Particularly for small firms or startups with limited resources, the subscription fees can add up quickly. Furthermore, several complex features are exclusive to higher-tier subscriptions, which may restrict their usefulness for users of lower-tier plans. If there were more economical choices or a flexible price structure to accommodate businesses of all sizes, that would be excellent.

Bethany
Office & Project Coordinator in Canada
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Time Tracking Application

4.0 last year

Comments: We would use this application if it was included in our QuickBooks online subscription, however, the cost was just not working for our small business on top of all the other items we have as overhead.

Pros:

Very easy to set up employees and projects in QuickBooks Time. It was also ideal for Project Management Budgeting for Time expenses.

Cons:

Setting up vacation accrual was a nightmare. It never did work correctly for us. It was a bit of a process to get projects to sync with our existing customers in QuickBooks online.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

works for employees but not for contractors

2.0 10 months ago

Comments: BAD! RUN! HIDE! Find some other software that works with QB Time. You'll save yourself alot of time dealing with glitches and customer service teams that can't help you. Not all of them are bad - 1 in 8 are probably really good. I just spent SO MUCH TIME and even wrote to all the executives, and none of them were able to help me - they just assigned someone that said she'd call back today, then it turned into tomorrow, then it was ghosting. Never heard from her again.

Pros:

works for employee payments, they will pay the taxes if you input the tax id numbers for each state

Cons:

doesn't work for contractors - i spent an entire month, 4 hours per day, dealing with problems with contractors. i finally started researching it myself (we purchased the most elite payroll and qbo advanced so we could get the best customer service) and it turns out it was a known issue since 2019. it's 2024 now. if they weren't going to fix it, they need to stop selling it. we spent so much time trying to get it to work, looking like idiots to our contractors, and wasting precious time we could have been using building the business. the system needs to work or go home. don't sell something that's broken.

Dada
Accounts officer in Nigeria
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Ease of use

4.0 11 months ago

Comments: It had been very good and made my job faster

Pros:

It makes accounting very easy even with basic accounting abilities you can navigate QuickBooks and produce quality reports

Cons:

Sometime professional support can be lacking

Branden
Branden
Freight Broker/ Account Manager in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Honest review of Quickbooks and Why in recommend it

5.0 last year

Comments: I one hundred percent love it and will recommend it to anybody and everybody

Pros:

The employee features are most useful and what I use the most being able to organize. Everything so easily is the biggest thing for me and I love it

Cons:

It did take me a little bit of time to be able to pick up on it and use it quickly but that may not be everybody's case

William
Owner/CEO in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Why didn't I do T-Sheets sooner!!!

5.0 8 years ago

Comments: MMI is a Small Subcontractor, with 10 employees and growing.
We use T-Sheets for our employee's time card program which are linked to our QuickBooks. With a hit of a button T-sheets and QuickBooks are synced, which makes time entry, time verification, job reporting, so much easier.
T-Sheets is so easy to use for the employee and employer. Customer support is right there via chat or after hours you are able to send an email and usually before I get into work I have my answer. I am a Penney pitcher and the cost is well worth it. We don't use the calendar option due to it doesn't fit our needs it is on the basic side and we need a more complex layout because we use our calendar as a work ticket for our installers and this is why we only put 4 stars on features. All in all, we/ I am very happy with T-Sheets :)

Pros:

MMI is a Small Subcontractor, with 10 employees and growing. We use T-Sheets for our employee's time card program which is linked to our QuickBooks. With a hit of a button T-sheets and QuickBooks are synced, which makes time entry, time verification, job reporting, so much easier. T-Sheets is so easy to use for the employee and employer. Customer support is right there via chat or after hours you're able to send an email and usually before I get into work I have my answer. I am a Penney pitcher and the cost is well worth it. We don't use the calendar option due to it doesn't fit our needs it is on the basic side and we need a more complex layout because we use our calendar as a work ticket for our installers and this is why we only put 4 stars on features. All in all, we/ I am very happy with T-Sheets

Cons:

We don't use the calendar option due to it doesn't fit our needs it is on the basic side and we need a more complex layout because we use our calendar as a work ticket for our installers and this is why we only put 4 stars on features. All in all we/ I am very happy with T-Sheets

Michael
Owner in US
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Dominic was very prompt very polite very personable and very helpful!

5.0 8 years ago

Comments: organization and time savings are the two biggest benefits

Pros:

Overall ease of use is phenomenal! its extremely convenient, my employees love it. the cloud access is probably my favorite feature. being able to add and edit job codes from the mobile app is great! theres just so many things i love about the software that i cant begin with a review and keep it under 1500 words. in short i like the: compatibility with xero, square and others, i like the functions it can provide with scheduling, job reports etc. the pto is simple and easy to understand which is great. The customer service is absolutely out of this world. i think that might actually be my favorite part of the software. i cant thank you guys enough for putting such an emphasis on that end of things! in todays day and age its a lost service and dealing with tsheets support is always pleasant, easy and fast! very very refreshing!!

Cons:

the cons i have are, certain functions are a little hard to get the hang of, for instance the overtime calculator and job costs function, i wish there was a way to add expenses to each employee such as insurance, social security, medicare etc so i could have an itemized list of what each job actually costs and what percentage of it is fixed costs and what can be trimmed or cut out. The complexity and highly indepth nature could be considered a con or a pro its a double edged sword really, i love all of the functions but i feel as though i need to take a class just to understand all of the functions and how to properly use them to make tsheets as effective as it can possibly be. so the in depth nature is fantastic if i were to take the time to train myself or pay to train an employee but a bit of a con when i dont exactly have a ton of spare time to train myself and budgets are tight due to re investing into the company tools and etc. i realize calling that a con is a bit of a stretch because it should be figured into company budget for training/reinvesting but a simplified version could be good or step by step tutorials for each individual function would help so i can train myself on what immedeately is important vs training on the entire software on some stuff i may never need/use. hope that helps! your software is amazing! keep up the fantastic work!!

Victor
Marketing Assistant in Kenya
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

2022 QuickBooks Best Review

5.0 2 years ago

Pros:

You can manage your team's time and schedules using QuickBooks Time without a physical time clock or laborious spreadsheets. It can be found in QuickBooks Online and effortlessly works with QuickBooks Payroll and other well-known payroll programs. For firms with employees who need to travel to a job site as well as remote teams, QuickBooks Time is a great fit. In contrast to other time tracking tools, QuickBooks Time offers all the tools you need for light project management as well as task and project costing. Since QuickBooks Time and QuickBooks Online are integrated, data entry for billing and payroll is almost removed. Managing paid time off is one of its fundamental HR aspects, which will lessen the need for extra software. For your small business, QuickBooks Time is a great option because of all of these capabilities. Your employees might really like keeping track of their time if they have a variety of ways to clock in and out and nice, witty reminders when they forget.

Cons:

The base-plus-subscriber charge for QuickBooks Time might be too expensive for some companies, especially if they employ a very large or very small number of people. Furthermore, other companies with straightforward time tracking requirements might find QuickBooks Time to be overly complex. However, QuickBooks Time's failure to manage employee attestation in areas where employees are required to take breaks is by far its worst flaw. Employers risk incurring significant fines if they don't give rest intervals as specified by state legislation and at the appropriate times. Employers are responsible for ensuring that rest breaks are provided and taken. Consider a different time tracking solution with an attestation toolkit if your company operates in a state that mandates employee rest periods.

Manmohan
Manager in India
Graphic Design, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Efficient Time Management with QuickBooks Time

5.0 2 years ago

Comments: QuickBooks Time is a cloud-based software that offers a comprehensive solution for businesses in the UK to manage their employee's time effectively. The software's intuitive interface, seamless integration with QuickBooks Online, and flexible pricing plan make it an ideal tool for small to medium-sized businesses.One of the most significant advantages of QuickBooks Time is its ease of use. The software's interface is user-friendly, allowing businesses to manage their employee's work hours, assign tasks, and track time with ease. The software also generates detailed reports that provide businesses with critical insights into their employee's working patterns, enabling them to make informed decisions about scheduling and resource allocation.Another advantage of QuickBooks Time is its affordability. The software offers a flexible pricing plan that can be customized to suit different business needs. This means that businesses can choose the features that are most relevant to their operations, making it a cost-effective solution for managing their employee's time.Moreover, QuickBooks Time offers a mobile app that allows employees to track their time on the go, making it an ideal tool for businesses with remote or mobile workers. The app syncs with the software's cloud-based platform, ensuring that all data is up-to-date and accurate.However, the software's customization options are somewhat limited, and some users have reported glitches or bugs when using the mobile app. A

Pros:

1. User-Friendly Interface: QuickBooks Time has an intuitive interface that is easy to use, even for those who have no prior experience with time-tracking software. This makes it easy for businesses to adopt and implement the software without any significant disruption to their operations.2. Accurate Time Tracking: The software offers accurate time tracking features that allow businesses to monitor their employee's working hours in real time. This feature ensures that businesses can manage their resources effectively and prevent unnecessary overtime payments.3. Customizable Pricing Plans: QuickBooks Time offers customizable pricing plans that allow businesses to choose the features that are most relevant to their operations. This flexibility means that businesses can save money by only paying for the features they need, making it a cost-effective solution for managing their employee's time.

Cons:

1. Limited customization options: Some users have found that the software's customization options are somewhat limited, especially when it comes to modifying certain aspects of the interface or reports. This can be frustrating for businesses that want more control over how their data is presented or organized.2. Mobile app glitches: While the mobile app is a convenient feature, some users have reported experiencing glitches or bugs when using it. This can cause delays or errors in tracking time, which can be problematic for businesses that rely on accurate time management.3. Customer support: A few users have mentioned that they had difficulty getting timely or helpful customer support when they encountered technical issues or had questions about the software's features. While this may not be a widespread issue, it's something to keep in mind for businesses that prioritize strong customer service.

Stacia
Office Manager/HR/Finance in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Tracking Time & Projects with TSheets

4.0 5 years ago

Comments: We just completed our first round of invoicing since using TSheets company wide and find that the project break down reporting have made the switch from another time clocking app to TSheets completely worth the transition. We look forward to further customizing and using TSheets for our company that best suit our needs.

Pros:

So far we really like the project reporting and are looking forward to start using TSheets to help automatic invoicing in Quickbooks. I am in the office use the time clocking features from my computer and find it very easy to use. Of course bugs come with any new program you use whether on your end or the developers. The great thing about TSheets is the customer support - I have yet to have a bad experience and have made multiple phone calls or chat discussions.

Cons:

So far the one glitch we wish was easier is adding Breaks. It would be super helpful to be able to add or edit your break time from the time sheet editor box. Customer support has acknowledged this and say they also run into this issue.

Connie
Manager in Canada
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Excellent Support and Service

5.0 8 years ago

Comments: I was attempting to set up an automated break for all staff that would occur for 30 minutes in each five hour work period. I could not get it to work so emailed my request. Customer service representative sent me an email and asked me some questions. He then followed up with me the next day, but I was not available to take his call. When I called back, I had the best, professionally customer service experience. From the person that initially answered the phone, through to the complete conversation with Customer service representative, exceptional service; when on hold while attempting to connect me with David, the person came back after one minute to apologize for leaving me on hold and let me know she was still trying to connect with David; stopped anytime I spoke and listened to what I had to say without interrupting and so on. Customer service representative reviewed my requirements and advised, he would speak to the techs and see what they could do for us. It has been a long time since I experience this amazing customer service. By the very next day the automated breaks worked perfectly. When I spoke to my associates, they commented that they were also very impressed with the customer service and sincere interest in resolving their issues in a timely manner, anytime they called.

Pros:

Anytime we have come up against something that was not working correctly or hoped to have customized for our company, the Tsheets team was able to accommodate it, usually within a day. Amazing customer care! The Tsheets system makes hourly tracking so easy and you can quickly determine where the staff were during the day and when they logged out.

Cons:

Only thing is that GPS does not track the arrival time since cannot start until person logs into Tsheets. Staff that are late say they forgot to log in. It would be good to have an option so we could track as per the scheduled start time for each employee, of course, this would only apply to the staff that have company cell phones or for anyone that is compensated for the data that is required to leave their location services on.

Kristina
Office Manager in US
Security & Investigations, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

TSheets Software Review

5.0 5 years ago

Comments: This software has been a great tool to not only keep track of employees' time but also to schedule and plan for future jobs. Because of that, I have been able to help save us time and money by properly scheduling our employees for the needed amount of time. My experience has been very positive with TSheets.

Pros:

TSheets is so easy to use. As a manager, I can view and edit all employees' timesheets easily and quickly. There are several functions that make my job so much easier! I use the Jobs feature and Project Report frequently to see how long certain jobs are taking our employees which in turn helps me better schedule for future jobs. The time entry is also accompanied with a GPS which is wonderful to check on arrival time and departure time from jobs. The payroll report is very easy to use and read. It shows me a breakdown of the total hours worked and the overtime worked so I can see where every employee is at.

Cons:

I honestly don't have anything bad to say about this software; however, the Time Off function is sometimes a little confusing to my employees. They are unsure of how to add time off. Others just ask for their time off to be added for them which is sometimes confusing to me as well. I would love to see a help video on that function specifically.