Average Ratings
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Overall4.4 /5
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Ease of Use4.2 /5
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Customer Service4.6 /5
Showing 111 reviews
Alyssa P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 07/12/2017
"Excellent resource!"
Comments: Pull planning, replaces schedule software that is hard to manage, and is accessible anywhere at anytime. Not every one is tech savvy but I like the opportunity for training and customer service is available for changes and feedback
Pros: Easy to use, accessible to everyone on every device, provides a great way to pull plan versus using sticky notes
- Reviewer Source
- Reviewed on 07/12/2017
Hal M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/12/2017
"Touchplan makes it easy to get started with Lean and the Last Planner System"
Pros: Touchplan is so easy to learn and use. I've watched trade partner foremen who are using flip phones pick up a tablet for the first time and are successfully using the software in 15 minutes. Even the technophobes come around. Touchplan does a very good job of reinforcing Lean practices for project planning and execution. Teams get good quickly at adopting the standard practices of the Last Planner® System (LPS). The software also removes a big burden on the project team in administrating LPS.
- Reviewer Source
- Reviewed on 07/12/2017
Sean L.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/12/2017
"Incredible customer service. Easy to use Platform."
Comments:
Lean Planning
Looking back at completion percentages
Weekly Work Plans
Pros:
- Customer service
- Timely responses
- Fluid platform
- Easy to learn
- Reporting function is great
Cons: - Difficult to track interim milestones, as opposed to one overall milestone... However, Touchplan is always open to ideas and suggestions from their customers
- Reviewer Source
- Reviewed on 05/12/2017
Jim M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/04/2018
"Working with Touchplan has been a great experience."
Pros: Its intuitive, collaborative and provides us with a accurate project planning. It has saved our project teams time savings from our old planning method.
Cons: I would like there to be an app so that we can make field edits without a internet connection. Many times we don't have a connection or may not have the bandwidth to run the application.
- Reviewer Source
- Reviewed on 04/04/2018
Mary S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/08/2018
"Touchplan used for Construction Projects"
Comments: Great visual tool to help all parties stay informed of the timeline of the project. Easy to understand and see the overlap of swimlanes and workstreams.
Pros: Works in real time, so that all users in the tool can see the changes instantly on swimlanes. Easy to move items around and edit.
Cons: I would to be able to use without an interconnection. Tasks cannot be defined down to the hour, that would be really helpful. We use D for day and N for night but it is not specific enough.
- Reviewer Source
- Reviewed on 08/08/2018
Mallory C.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/10/2018
"New Project Set Up"
Pros: User accessibility and reporting capabilities
Cons: New project set up could be easier. Instead of having to email an employee at TouchPlan to set up your project, it would be helpful to be able to log in and manually enter required information into a project in order for it to be set up. The project would then automatically be created and the employee can just pull the information from the project to keep track. It often is inconvenient to have to wait to hear back from the employee who is setting up your project. Additionally, there could be a company wide library of projects that you have access to because at times it's inconvenient when you want to see a schedule but have not been added to the project yet.
- Reviewer Source
- Reviewed on 22/10/2018
Ben H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/07/2018
"Touchplan is a fantastic tool"
Comments: We have improved our schedules and execution of work Saving time and money.
Pros: Ease of use. Versatility to modify schedule while maintaining accurate historical data. Excellent customer support and easy on boarding.
Cons: The reporting could be simplified in certain circumstances for transparency to all parties utilizing the tool and external parties reviewing reports.
- Reviewer Source
- Reviewed on 24/07/2018
Brendan K.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/08/2018
"Touchplan Review"
Comments:
Overall I've found my experience with Touchplan to be very beneficial.
The customer support has been outstanding. The quick/helpful support they provide has been extremely helpful.
We will definitely continue using Touchplan as a tool on future projects!
Pros:
The software is very easy to learn/ understand.
Great tool to use for progress tracking, scheduling, and commitments from Subcontractors on a daily/weekly basis.
Increases communication between Contracting team and Subcontractors.
Cons: Would like to see some type of column that allows us to track "Actual Start" on the Gantt Chart, similar to the "Actual Finish" feature.
- Reviewer Source
- Reviewed on 08/08/2018
Kipp C.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/07/2018
"Touchplan future of Construction"
Comments: Touchplan allows meetings to give accurate dates to schedule and actually speeds up finish dates on projects...
Pros: The program is easy for someone who has limited computer experience to excel...
Cons: I have had no problems with this program
- Reviewer Source
- Reviewed on 24/07/2018
Andrew J.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/07/2018
"touchplan review"
Pros: how easy it is to create and edit plan while pulling a report.
Cons: Moving activities around can be troublesome especially moving more than one acitivity
- Reviewer Source
- Reviewed on 30/07/2018
Jen R.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/08/2019
"Pull Planning Software"
Comments: Electronic pull planning saves a lot of paper and space. It also makes it much easier to track and record.
Pros: Easy to use. Touchplan reps have also come out to visit our job site to help us with any questions and get us started.
Cons: Not completely adjustable to meet project needs.
- Reviewer Source
- Reviewed on 06/08/2019
Alyssa P.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/05/2019
"Great for Scheduling!"
Comments: Great customer service, always looking for feedback and ways to improve!
Pros: Touchplan is an interactive program where all subcontractors can buy in to a construction program.
Cons: I would like to see what other applications Touchplan can be used in.
- Reviewer Source
- Reviewed on 20/05/2019
Larry C.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/07/2018
"Touchplan Review"
Comments: Using the software gets the total team involved. On most jobs our subcontactors are not involved as much in building the schedule.
Pros: The ease of using the software. Also the tech support was great. They usually answered our questions with in 5-10 min.
Cons: That there are no email notifications of completed tasks, tasks coming up or missed tasks. Also the cost. Would like to see a yearly license fee. Make sit hard to use on smaller lump sum projects.
- Reviewer Source
- Reviewed on 27/07/2018
Sean S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/12/2017
"Touch Plan was a great tool for our project."
Comments: It was an easy way to provide my weekly schedule updates without having to email a schedule to the the CM each week.
Pros: I liked that it was real time and that all of the contractors could be entering their tickets in at the same time. The software was easy to use.
Cons: More colors were needed as we had more contractors than colors. Without enough colors it got confusing as to who was responsible for what as multiple contractors had the same colors.
- Reviewer Source
- Reviewed on 08/12/2017
Anthony C.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/12/2017
"Fast way to build and streamline a schedule"
Comments: Creates an easy to interpret schedule at a glance.
Pros: The program creates a fast and efficient way to build and review a schedule. Its makes for a idea of where you stand on a given project at a glance.
Cons: Could use more ways to identify tasks making it easier to delineate different types of tasks. It would also be helpful to add more information to the mile stones.
- Reviewer Source
- Reviewed on 11/12/2017
Clint M.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 07/12/2017
"I like the fact that it engages all subs. I can see what they have promised."
Pros: I happens in real time. The colors of the cards make it easy to know who has promised what with out asking who it is. The fact you can see other subs (6) week look ahead is very helpful.
Cons: Not sure if I'm a fan that it keeps stats on my promises. I don't like that someone can freeze it to lock me out.
- Reviewer Source
- Reviewed on 07/12/2017
Verified Reviewer
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/09/2018
"Great Tool to Generate Accountability"
Pros: Great tool with an easy to understand interface which ties directly to the project master schedule. Great visual tool for review with Contractors
Cons: Not as widely known in some areas, therefore, Owner adoption and agreement on use can not always be guaranteed.
- Reviewer Source
- Reviewed on 24/09/2018
Tim G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/12/2017
"easily accessible"
Comments: Helps the subs coordinate on a day to day basis
Pros: very user friendly and help line is a plus. your online support team has answered all of my questions very promptly.
Cons: general knowledge--need to understand every option available. Not too much that I dont like about it.
- Reviewer Source
- Reviewed on 14/12/2017
Scott C.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/12/2017
"Once the basic information is loaded the software has been fairly easy yo use"
Pros: Maintaining the logic from week to week is helpful during updates and easily modified for any changes that occur
Cons: I would like to see the planned start and planned finish date be formatted month,day, year. Other than that it seems fairly straightforward.
- Reviewer Source
- Reviewed on 07/12/2017
Lee W.
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Overall Rating4 /5
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Ease of Use2 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/12/2017
"I am a subcontractor using a TouchPlan controlled by a general contractor/construction manager."
Pros: Very quick and easy to create a schedule and identify the critical path. It is great that several users can contribute seamlessly.
Cons: Can be buggy on the iPad version. I do not like that I cannot copy a ticket that was pinned by the contractor.
- Reviewer Source
- Reviewed on 11/12/2017
Jen R.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/07/2018
"Touchplan Review"
Comments: It's a great collaborative tool and it's also great to be able to save electronic copies of pull planning work.
Pros: It replaces traditional hard copy pull meetings and still allows for discussion.
Cons: Some useful functionalities are missing that would be helpful.
- Reviewer Source
- Reviewed on 24/07/2018
Josiah D.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/07/2018
"Makes scheduling a construction project very simple and up-to-date"
Pros: It streamlines the scheduling process. I love how it keeps all the subs and GC connected and gives real time ideas for the construction process.
Cons: Nothing as of right now. It has been great to work with so far.
- Reviewer Source
- Reviewed on 24/07/2018
Daniel H.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/07/2018
"DH Touchplan Review"
Pros: Ability to capture and link complex workflows and sequences.
Cons: The programs needs a better visual identity. The colors schemes get unwieldy when the workflow gets elaborate, so its ugly and hard to follow. I think the platform could benefit from a revamp based on Adobe Color CC palettes or A Dictionary of Color Combinations. Color relationships could be used to better follow workflows, like with a color ramp or something.
- Reviewer Source
- Reviewed on 27/07/2018
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/07/2018
"Great Electronic Pull Plan Software"
Pros: I like that the schedule can be accessed from anywhere, it allows me to see where the job is at from the office, and where we are expected to be without having to visit the construction office to look at sticky tags.
Cons: We have found that at times when everyone is logged in and making changes during a meeting, there can be some lag in the software.
- Reviewer Source
- Reviewed on 24/07/2018
Carson M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/03/2018
"Extremely satisfied with the ease of use and multiple capabilities this scheduling product has."
Pros: Simplistic and easy to understand user interface. Touchplan breaks down the scheduling process so your average user will be able to create and share a preliminary schedule very quickly.
Cons: Ability to adjust swim lanes after the schedule has been made. A waterfall schedule scheme may also be an interesting feature to explore.
- Reviewer Source
- Reviewed on 29/03/2018