ITM IT Asset Management Reviews

by Greenitco technologies Pvt Ltd

Average Ratings

  • Overall
    4.9 /5
  • Ease of Use
    4.9 /5
  • Customer Service
    4.8 /5

About ITM IT Asset Management

Web-based Asset Management software that helps you monitor and manage assets in your organization.

Learn more about ITM IT Asset Management

Showing 11 reviews

Alok N.
CEO
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 26/01/2020

"Asset Management IT review"

Pros: I found that this software very Easy of use,

Cons: The UI (User Interface) i.e. looks of the software need some improvement

  • Reviewer Source 
  • Reviewed on 26/01/2020
Santhosh N.
General Manager - Sales
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/07/2018

"Excellant"

Comments: The learning was excellant , we have share the information and will be a case study to pitch to other customers . The user friendliness was great , The users had a vow experience and their is every possibility of word of mouth will spread across the industry and we shall explore better avenues for business for mutual benefit,

Pros: Absolutely User Friendly, Users at customer end had a real time experience in accomplishing their task on a daily routine. They have given positive input to the Senior management and has asked to cater to other inter linked departments. they have also recommended to their group companies.

Cons: Customer Delight was the key in enabling this software internally and has got a positive response in their team. They have given recommendation to other departments on the portability also. The real time experience of the software user friendliness as a feed back has been shared to their Senior management team and the CTO.

  • Reviewer Source 
  • Reviewed on 13/07/2018
Verified Reviewer
Manager
501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/07/2018

"17 Year Experience in IT infrastructure, Asset Management, IT Technical support."

Comments: Manage IT and others department ticking and asset management of Hardware as well as software.

Pros: The functionality and process like the most. Database export import and assign policy for users is the most likely good.

Cons: UI of main page and other design. Need to upgrade webpages design or allow end user to design own page . It would help users to interest in software.

  • Reviewer Source 
  • Reviewed on 10/07/2018
Mallesh M.
Solution Architect
Computer & Network Security, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2018

"ITM , asset management tool suffices all our requirements. Its a true value for money product."

Comments: We could have all our assets tracked and helped us in budgeting including depreciation of the asset value.

Pros: Its very feature rich product. Asset tagging and individual user log in are key features. Mobile App for tracking assets and raising request are very handy features for our users.

Cons: Product needs to add few more features to it request, incident and change management. Good to have offline tracking of devices .

  • Reviewer Source 
  • Reviewed on 10/07/2018
Akash C.
Head-Presales
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/01/2020

"ITM Review"

Comments: The rich feature set and ongoing innovation makes it a perfect product

Pros: Features included are what you need on a regular basis. The module based approach again lends to the ongoing thought process of having a feature set only when u need it.

Cons: The mobile app should be available for the on premises setup as well.

  • Reviewer Source 
  • Reviewed on 24/01/2020
Chirag G.
COO
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 29/12/2015

"Best user friendly asset management and license management tool"

Comments: Pros:
User friendly
Very fast and reliable for 5000+ assets
LDAP and bar-code print option
Cost effective starting price with 50$
Cons:
Few reports
Mobile app
Network discovery option is missing

Vendor Response

by IT Asset Management on 29/12/2015

Thanks for the feedback

  • Reviewer Source 
  • Reviewed on 29/12/2015
Verified Reviewer
Software Developer
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/02/2018

"Sofware provide access to every user so that it can bring transparency in the Org. It's amazing !!"

Comments: It saved lot of time and money

Pros: Used this product to manage the infrastructure of 60 computer systems, 50 mobiles, and around 15 DGPS survey devices . We, two people, giving support to our organization with very less overhead (specially in the downtime). This software made this possible. This is a good package in a slim fit. The best part is they are very open to added functionalities as needed. I am very satisfied with their support and customization. Their upfront communication keeps us reliable. Features i loved
1. Auto warranty check
2. Happiness meter
3. Status Board
4. Tciket Tracking

Cons: Need Autodiscovery in the tool. This will reduce the manual work and help in automation.
Need more integration with Azure cloud

Vendor Response

by IT Asset Management on 26/02/2018

Thank you for sharing your valuable feedback

  • Reviewer Source 
  • Reviewed on 23/02/2018
Amit B.
M.D
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 11/07/2018

"Great buy, did the job exceptionally well"

Pros: Well apart from being value for money theres not one thing that I would say is bad about it, so basically it was perfect for our need

Cons: Everything about the software is great, even if I try to find a mistake I can't find one so zero cons!

  • Reviewer Source 
  • Reviewed on 11/07/2018
Shadab A.
System Administrator
Market Research, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/02/2020

"Very much Worthy using ITM as a Ticketing and Asset Management Tool"

Comments: It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level

Pros: The user friendly architecture and full of worthy utilities make this software more reliable and handy

Cons: I would say Nothing,this is simply a good software everyone should use once

  • Reviewer Source 
  • Reviewed on 14/02/2020
Ragaven M.
Manager
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/04/2018

"It makes my inventory maintenance part as easy"

Pros: As per my view, the simple and clear way feed & use the details about our goods. One to mention the customer support is good on adding my necessary.

Cons: Expect this site to be collect the laptop, pc's specific details automatically instead I made entry manually.

Vendor Response

by IT Asset Management on 05/04/2018

Thanks Ragaven for sharing your feedback

  • Reviewer Source 
  • Reviewed on 03/04/2018
Madhukar K.
Managing Partener
Education Management, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2018

"it was too good..worthwhile experience...been using it for along time now!"

Pros: convenience...., VERY PROMPT..very useful in daily inventory management...in fact it is completely user friendly...useful for managing local compliances

Cons: not as such..need more reporting option..otherwise tool is excellent and support is also good enough

  • Reviewer Source 
  • Reviewed on 10/07/2018