ePROMIS ERP Reviews

by ePROMIS Solutions

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About ePROMIS ERP

This software solution helps you to keep the operational costs to the bare minimum and optimize the level of service provided.

Learn more about ePROMIS ERP

Showing 192 reviews

Bilal A.
Manager
Construction, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/03/2019

"Essential ERP"

Pros: Great support team, always willing to help. User friendly. The modules cover the full operations of a construction company. Solid procure to pay cycle. Well defined processes, where such processes are aligned with best practices. Great drill down facility. Ease of access to documents whenever needed.

Cons: Dashboards along with smart reports require improvements.

  • Reviewer Source 
  • Reviewed on 20/03/2019
Abdullah K.
Accounts
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 10/10/2016

"VERY USEFUL SOFTWARE WITH GREAT SUPPORT"

Comments: THIS IS A EXCELLENT TOOL FOR COLLABORATION EASY TO USE .ITS A GREAT WAY TO HAVE ALL DOCUMENTATION IN ONE PLACE WHICH ALLOWS OUR EMPLOYEES TO SHARE THEIR WORK WITH ONE ANOTHER

  • Reviewer Source 
  • Reviewed on 10/10/2016
Ajaml P.
IT Programmer
Construction, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/06/2021

"ePROMIS service management module shortens the product lifecycle, saves precious, and cuts business"

Comments: We were able to monitor all our internal/external resources offsite and seamlessly schedule all maintenance, service, repair processes with ePROMIS ERP. It is all you need for optimum resource utilization!

Pros: Eliminates order duplication and automates invoice creation to reduce manual labor and save time.
Provides 24/7 customer access and has helped us build brand loyalty.
Increases life expectancy of physical assets and equipment by providing timely maintenance reminders and facilitating resource distribution.
Integrates with other business applications to create a centralized data pool.

Cons: Hands down- the best ERP in the market! Packed with the right features and is simply perfect. No cons experienced!

  • Reviewer Source 
  • Reviewed on 21/06/2021
Mohammad F.
IT Manager
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/08/2021

"Your perfect partner for managing projects. Helps you deliver quality work much before deadlines"

Comments: Our teams have had a great experience using ePROMIS. It facilitates data sharing, improves visibility into business processes and lets you stay on top of deadlines.

Pros: Offers top-class support in exporting and importing data between applications.
Provides a navigable interface with easy-to-use features.
Get a bird’s eye view of essential performance parameters and increase visibility.
Enjoy faster information access and avoid any bottleneck situation.
Can be customized to suit all your business needs.

Cons: The information overload can be difficult to handle for some. Rest, assured the transition is smooth and you will enjoy working!!

  • Reviewer Source 
  • Reviewed on 23/08/2021
Alphonse K.
Senior Accountant
Food Production, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/06/2021

"Stay on top of the customer lifecycle and automate core sales and marketing processes with ePROMIS"

Comments: We could easily manage our customer base and convert leads into clients with ePROMIS. It helped us build transparent workflows and make the transition smoother for our business and team members.

Pros: Ensure cross-team understanding and a consistent experience for your valued customers.
ePROMIS automates repetitive tasks and frees team members for things that require human intervention.
It has helped forecast sales figures and enjoy advanced reporting and analytics
ePROMIS CRM syncs information across multiple devices and provides access to the latest customer information!

Cons: Downtime can be a significant issue for larger organizations that need to process multiple transactions and tasks in minimum time.

  • Reviewer Source 
  • Reviewed on 22/06/2021
Prajith V.
Procurement engineer
Construction, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/06/2021

"An excellent ERP system with superb project, inventory and financial management features across all"

Comments: ePROMIS is an integrated, centralized ERP Software solution with many features, great functionality, and a user-friendly interface. Improvements made over past years are apparent and add value to the system.

Pros: As a construction and infrastructure business, ePROMIS fulfills all our needs - procurement to inventory management, project cost control, to project crew scheduling. We find great value in Billing & Invoicing, Accounts Payable & Receivable, Expense Tracking, Fixed Asset Management, Payroll Management, Project Accounting, Purchase Orders and Tax Management modules.

Cons: Although they offer customizations, we find that project-wise custom reporting and forecasting can add value to the ERP.

  • Reviewer Source 
  • Reviewed on 21/06/2021
Irshad N.
Material Co-ordinator
Construction, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/06/2021

"An Essential ERP – A beneficial, scalable, and efficient software with great support from the team"

Comments: This is an easy-to-use and excellent tool for collaboration among remotely distributed teams. All documentations are in one place, making business easier and greater transparency among team members.

Pros: We loved the responsive and immediate support from ePROMIS’s great support team, always willing to help. The ERP is user-friendly. Its modules cover the entire workflow of a medium-scale construction company. The procure-to-pay cycles are robust with well-defined processes. Each process is aligned with international best practices.

Cons: Innovative report features require improvements, and Dashboard may be made more user-friendly. The learning curve is long but worth it.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/06/2021
Bince B.
Procurement Officer
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/07/2021

"Reduces pressure on your support teams and offers self service options like a knowledge base"

Comments: ePROMIS helps you deliver top-notch customer service with a 360-degree view of customers. It also lets you create campaigns with personalized experiences and manage business operations with ease.

Pros: Manage all your customer inquiries in the same interface and reach your through chat, email, SMS, and social media.
Answer the most common customer queries instantly with the help of AI and use it to route requests to the right agent and ensure customer satisfaction.
Create tickets automatically when a customer sends you an email or calls your team.

Cons: No cons that I could find. One of the best ERP and customer service tools in the software segment.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/07/2021
Shibu V.
HR Executive
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/08/2021

"An excellent module for HR and payroll, along with all departments of a modern business."

Comments: Talent management and retention are among the biggest challenges in a customer-facing industry, and ePROMIS solved this with ease.

Pros: The HRM, and Payroll modules, like their all-other modules, are very user-friendly. The Employee self-support portal empowers employees with managing their work lives. Project managers get the best talent deployment suggestions from the system, enhancing client satisfaction. Digital documentation and paperless office were pipe dreams before we implemented ePROMIS.

Cons: A responsible and responsive customer support team makes overcoming challenges easier, which is a lot in the initial implementation phase.

  • Reviewer Source 
  • Reviewed on 23/08/2021
Aseer Y.
Accountant
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/06/2021

"Save time, achieve peak productivity, and exceed client expectations with ePROMIS B2B automation"

Comments: We could get a clear view of all tasks in our pipeline and our team could easily make changes to the task board as the task moved from one stage to another.

Pros: Gives employees more time to focus on core business operations.
ePROMIS made sharing feedback easier and streamlined our internal discussions.
We could analyze our daily, weekly, and monthly team progress.
Lets us track time and billable hours using multiple timers
Controls expenses to boost profitability.

Cons: Requires improvement in its consultancy services to deal better with implementation issues. All-in-all a great tool and offers superb services!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/06/2021
Madhusudan R.
System Improvement Manager
Construction, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/03/2019

"ERP for real time analytics & visibility into projects details"

Comments: I like the way it is and the improvements they made on the software over past years

Pros: We are one of the leading construction companies in the region and we are using ePROMIS ERP since a decade. The system helps us achieve financial and operational excellence in our projects by monitoring project performance and profitability, tracing job completion percentage, productivity, and managing subcontractor relationship.

Cons: over all its good, we have used an earlier edition of ePROMIS before, product keeps getting better with each release.

  • Reviewer Source 
  • Reviewed on 21/03/2019
Rv K.
Chief Accountant Projects
Construction, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/03/2019

"Excellent accounting and reporting"

Comments: Outstanding tool for analytics with great functionality

Pros: ePROMIS handles your finances without creating any confusion. You can access the data you would like to see in just a few clicks. A lot of other ERP systems are aesthetically dull and not pleasing while ePROMIS engages the user with user-friendliness and versatility

Cons: Depending on how your company set it up, successful customisations will require effort from the vendor and customer. Customizations work well but took more time than expected

  • Reviewer Source 
  • Reviewed on 18/03/2019
Sudheesh M.
Sr. Systems Improvement Officer
Construction, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/03/2019

"Great Integrated System with lots of capabilities"

Comments: Easy navigation, everything is linked together.

Pros: We love the integrated nature of ePROMIS. It has strong financial and job costing capabilities. You can access your files/projects from anywhere on web browsers. This allows work to be done at any time with no restrictions.

Cons: Customization of the software was a long process. Lot of customizations was done for our company. ePROMIS tailer made the solution for our organization.

  • Reviewer Source 
  • Reviewed on 21/03/2019
Amir S.
FINANCE MANAGER
Construction, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/03/2019

"Excellent tool for financial management"

Comments: After integrating ePROMIS it has given us great clarity on our financials. As its cohesive integration of all the modules gives the financial team great control in all areas. The management reports can be generated in a jiffy. Hence helping us forecast our cash-flow.

Pros: ePROMIS' financial system is the most powerful of it's kind. It is seamlessly integrated with all other modules providing us the best possible way to forecast, plan, and track financial actuals on a monthly basis or periodically. Moreover, ePROMIS gives such a level of clarity into financial information that we didnt have before.

Cons: I didn't find any big issue till now. Happy with the solution and their support.

  • Reviewer Source 
  • Reviewed on 21/03/2019
Nidhin abraham P.
Associate - Projects Risk and Cash Flow
Civil Engineering, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/07/2018

"ePROMIS ERP - All-in-one business solution"

Comments: ePROMIS Software is efficient and user friendly. It's a reliable brand and the implementation team did their job as we required.

Pros: ePROMIS clearly defines the business processes end to end from a customer experience perspective to management reporting. ePROMIS is customizable. You can customize almost everything including forms, fields, and entities, along with actions, workflows, behaviors, and reporting.

Cons: It's a huge system with plenty of features. The more time you spend with it, the easier it becomes. So far I see nothing negative about the software and the technology.

  • Reviewer Source 
  • Reviewed on 24/07/2018
Joseph P.
HR & Admin Officer
Civil Engineering, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/10/2017

"One of the best ERP software solutions"

Comments: Increased productivity, speed, and usability. ePROMIS is a strong Enterprise Resource Planning software platform.

Pros: ePROMIS ERP has an advanced HR module with employee details bulk upload, holiday calculation, employee document management, analytic reports etc.

  • Reviewer Source 
  • Reviewed on 22/10/2017
Asif A.
Sr. Payroll Account
Construction, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/03/2019

"Excellent payroll system"

Comments: A ERP Software solution with so many feature

Pros: As a construction firm, this software caters to all our needs, from payroll Management.

Cons: Some company specific custom reporting and forecasting are to be improved.

  • Reviewer Source 
  • Reviewed on 18/03/2019
John M.
Operations Manager
Civil Engineering, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/07/2018

"ePROMIS ERP is a innovative ERP software solution for Construction and Contracting company."

Comments: Real time information is maintained throughout the organization. Many other software vendors only claim real time information but never deliver on the promise. But with ePROMIS, we enjoy actual "real time information and updates" on the go!

Pros: Great tool to manage information;
- Reliable;
- Flexible;
- Endless possibility;
- Many features;
- Customer Support with a lot of knowledge.

Cons: No negative comments. We are happy with all the features and functionality available in the software solution.

  • Reviewer Source 
  • Reviewed on 24/07/2018
Balaramanan C.
Accounts Manager
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/09/2017

"A truly Integrated and Customizable ERP Software."

Pros: This software is easy to learn. The ability to search is impressive. This software is easy to adjust to your needs.

  • Reviewer Source 
  • Reviewed on 17/09/2017
Mohammed M.
IT Admin
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 03/11/2016

"Good ERP System"

Comments: Good for Resource management & very easy to use. Providing good and detail report from all module for management.

  • Reviewer Source 
  • Reviewed on 03/11/2016
Tibu T.
Manager, Nael Joinery
Civil Engineering, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/07/2018

"ePROMIS is a Good ERP Software"

Comments: Great ERP Software

Pros: We have been using this software for quite some time. It's a really complex ERP software with numerous features. An end user will take time to completely understand all the functionalities.

Cons: Our department is not yet using all the features in the system. We will be using all of them when the complete training is done.

  • Reviewer Source 
  • Reviewed on 24/07/2018
Ahed Y.
ASSISTANT FINANCE MANAGER
Construction, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/03/2019

"ePROMIS ERP has a Fantastic accounting system"

Comments: A very user-friendly ERP system.

Pros: ePROMIS is a well-known and respected company. This ERP is very flexible from an accounting standpoint. VAT module is easy to use and works well. Once you get familiarized with the system it gets easier to use.

Cons: Implementation took a bit longer for us.

  • Reviewer Source 
  • Reviewed on 21/03/2019
Sumanth G.
General Manager
Logistics & Supply Chain, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 09/11/2016

"Excellent ERP solution!!!"

Comments: Epromise is a very competitive user friendly ERP solutions for all kind of business and I fully recommend this software to any organisation due it's flexibility in adopting to your business needs. I sincerely appreciate their team! bunch of excellent people!

Pros: Flexibility and user freindly

  • Reviewer Source 
  • Reviewed on 09/11/2016
Jishanth B.
Procurement Supervisor
Executive Office, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/10/2016

"Fast, Precise and Professional"

Comments: Practical experience with ePromis ERP - Materials Management, Accounts - definitely recommendable software. Job/Task completion was faster and accurate in report. Reporting feature absolutely good. Error less task completion. Excellent.

Pros: Simple, Fast and Precise.

  • Reviewer Source 
  • Reviewed on 10/10/2016
Amal A.
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 03/11/2016

"very good program, yet we have faced quiet few problems with the data (get missed some time)"

Comments: Very good system and program regardless the system errors and the team were supported.
have been supported to our business.

Pros: easy to use

Cons: lose of data some times

  • Reviewer Source 
  • Reviewed on 03/11/2016