ERCO experience with KMS

Reviewed on 05/03/2019
Keyur M.
Manager, Process Safety
Chemicals, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Following are the pros:
1) The customer service provided recently.
2) Stability of the software and company

Cons: Following are the Cons:
1) the upgraded versions sometimes do not have the good feature from previous versions
2) your hosting charges are not competitve

KMS review

Reviewed on 12/06/2019
David W.
PSM Program Manager
Utilities, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall it has been positive, but version 11 has some aspects that are not user-friendly.

Pros: The thing I like most is that KMS is customized for tracking work in a PSM Program.

Cons: Some of the features in version 11 are not very user friendly. For example, creating new evaluation checklists can be time consuming and not straight forward.