--- description: Discover the benefits and disadvantages of Little Hotelier. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Little Hotelier Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Little Hotelier](/software/144307/little-hotelier) # Little Hotelier Canonical: https://www.capterra.co.uk/software/144307/little-hotelier Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/144307/little-hotelier?page=2) > The all-in-one platform designed to help small properties drive more bookings, simplify daily tasks, and grow with confidence. > > Verdict: Rated **4.0/5** by 220 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Little Hotelier? Designed and built specifically for small properties like B\&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 220 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Available add ons: • Guest Engagement • Website Builder - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Argentina, Australia, Brazil, Canada, Germany, Indonesia, Ireland, Italy, Malaysia, Mexico, New Zealand, Philippines, Portugal, Singapore, Spain, Thailand, United Kingdom, United States ## Features - Activity Dashboard - Booking Management - Booking Notes - CRM - Calendar Management - Channel Analytics - Channel Management - Customer Support - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Communications - Housekeeping Management - Inventory Control - Inventory Management - Multi-Channel Management - Online Booking - Order Management - Partner Management - Payment Processing - Point of Sale (POS) - Promotions Management - Property Management - Rate Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Room Inventory - Self Check-In/Check-Out - Third-Party Integrations ## Integrations (9 total) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) - [Hostel Management Software](https://www.capterra.co.uk/directory/31457/hostel-management/software) - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Hotel Channel Management Software](https://www.capterra.co.uk/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1283 reviews) 3. [Cloudbeds](https://www.capterra.co.uk/software/158839/cloudbeds) — 4.3/5 (341 reviews) 4. [Guesty](https://www.capterra.co.uk/software/159377/guesty) — 4.4/5 (466 reviews) 5. [Amenitiz](https://www.capterra.co.uk/software/183836/amenitiz) — 4.3/5 (239 reviews) ## Reviews ### "Good customer service experience" — 4.0/5 > **Wendy** | *28 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Like some of the additional functionality that you don't get from other PMS systems, esp the Guest Engagement features Customer service response for help has been excellent. > > **Cons**: There are a few small but important things that I can't do that I used to be able to do in my old system. Such as setting viewing preferences for the calendar and being able to set a min age for children > > Good service to get set up with online sessions to take you through the configuration. The pace of the sessions was very quick - ideally I would have liked a little more time to feel really confident about using the system. It did feel like the pace was driven by getting me live and starting to pay. ----- ### "Helpful Staff and good service" — 5.0/5 > **Adam** | *5 May 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The ease of use of the service is once set up. Staff are always there to help and answer any query, whether big or small > > **Cons**: The set-up process is fiddly and can mean you repeating several processes before fully activating your business on the channel manager. > > Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the results before ending the query. ----- ### "Good Customer Support" — 5.0/5 > **Vicki** | *23 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was really helpful to me today and explained things in a way I understood and now have managed to correct my mistakes. > > **Cons**: At the moment NOTHING is wrong - I hope I feel like that when I am a. more experienced user. > > So far so good, still a learner and very new - but have no complaints. As long as I get good support I am happy. ----- ### "Unbelievably Poor Customer Service" — 1.0/5 > **Verified Reviewer** | *18 July 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: The promise of a functional PMS for small hotels. > > **Cons**: Customer Service is atrocious. System overall very cumbersome and slow. > > I see people below have commented that they signed up with high promises and have delivered nothing, and I can't add anything else. It is definitely clunky, and slow, and the interface is not fit for purpose. It is slow, laggy, full of bugs.........but worst of all, customer service is absolutely a disaster. It's a shame.... ----- ### "Very good service and product\!" — 5.0/5 > **Lieley** | *10 May 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use, they offer quick support when its required and they are quite responsive to suggestions and feedback > > **Cons**: There is not great functionality for larger group bookings. I also would have liked to have seen customizable reporting where you could select the information to be available on a report. > > I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features. It has been a wonderful system to use for our medium sized site. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/144307/little-hotelier?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/144307/little-hotelier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data