17 years helping British businesses
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About Schedulista

The easiest way for businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS.

Learn more about Schedulista

Pros:

Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.

Cons:

Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.

Schedulista ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.6

Likelihood to recommend

9.0/10

Schedulista has an overall rating of 4.7 out of 5 stars based on 36 user reviews on Capterra.

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Filter reviews (36)

Kayla Garnet
Kayla Garnet
Certified Hypnotherapist, Certified Reiki Master in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Schedulista Rocks My World

5.0 5 years ago

Comments: I love Schedulista! As a small business, the price is right, the features awesome. I have referred many a student and colleague to Schedulista as it has streamlined my business and lets me focus on the therapy side of my practice. Brava, Schedulisa!

Pros:

My only regret about Schedulista is that I did not enroll sooner. Schedulista has made a huge impact on my business - fewer no-shows, less wasted time rescheduling, less needless back-and-forth with clients. My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary. I love customizing all the communications, from the initial welcome to follow-ups after an appointment.

Cons:

This might be resolved in the latest version, but having a way to keep track of missed appointments. Usually, I delete MAs, but now that most of my clients are prepaid, having a way to note if it was a Missed Appointment (maybe simply a different color?) would be helpful.

André
André
Managing Director in UK
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Perfect solution for scheduling online classes

5.0 4 years ago

Comments: We are a e-learning company based in London, UK and we deliver online language classes to clients based several in North America, Europe, Africa and Asia. Before Schedulista, the scheduling process for our classes was so painful, so time consuming. Schedulista is cost effective, easy to use. The integration with Zoom save us a lot of time and energy. All in all we are very satisfied.

Pros:

- online scheduling system where several students can register for the same class in less than 1 minute - integration with Zoom - synchronisation with Google Calendar - time efficient - cost effective

Cons:

In the calendar, the week starts Sunday which is how it is in USA but in Europe the week starts Monday. So an option to change that it will be great.

Jean
Fitness trainer in US
Used the Software for: 2+ years
Reviewer Source

Used to be great. Now appears to be abandoned business just collecting fees

1.0 8 years ago

Comments: I have used this product for at least 3 years. At first it was great. Clients loved the autonomy with which they could schedule their appointments. The product was a little glitchy from my end, but customers loved it. Just a heads up, contrary to how it is supposed to work, it is NOT okay to sync with Google. That messes everything up, and when you go to change an appointment, it sometimes won't let you because it thinks you are making an illegal google change. I have reached out to the developers, but beyond one rather pithy email, they have not taken my questions or complaints seriously. There isn't a day where I don't have to stop what I'm doing to deal with some schedulista bs. And now, it is getting glitchy from my client's point of use also. Hence, I am on this site looking for something better.

Pros:

It is the most flexible of the scheduling apps for handling recurring appointments and for handling a schedule that can change on a dime (personal trainer).

Cons:

It is a crap-shoot whether or not the appointment will set (or delete). Sometimes requires doing the same thing over and over until it "takes." As a result, some of my clients won't use it anymore and just call to make their appointments, defeating the purpose of having the app in the first place. Trying to sync with Google creates a lot of issues that apparently require a LOT of automatically generated most annoying emails every time you make a change on the schedule.

Renee
Owner in US
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great customer service and easy to use

5.0 last year

Comments: Have loved using schedulista for years and appreciate their top level of customer service and customizable options!

Pros:

Love how intuitive schedulista is and its options to customize fields. Fantastic customer service and a great company for small businesses to grow from!

Cons:

Wish I could manage guests within private bookings.Wish it had more options for automated emails.Wish automated email templates could be branded and prettier.Wish fields could be connected to workflows based on the client responses.

Gretchen
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A great straighforward online scheduler

4.0 2 years ago

Pros:

It is very easy to set up this software and integrate it into an existing website. Also the customer service is excellent!

Cons:

It could be a little easier to change the ongoing emails to clients. It always takes me a few minutes to remember how.

Amy
Owner/Hairstylist in US
Cosmetics, Self Employed
Used the Software for: 2+ years
Reviewer Source

I love Schedulista!

5.0 3 years ago

Comments: Schedulista has made the transition from employee to salon owner of my individual studio so easy and comforting. The customer service guys are very quick to respond to questions and have been patient in helping me to structure my services and settings. During the pandemic in 2020, they were very kind and understanding when my business was shut down for 8 weeks. I am completely happy with Schedulista.

Pros:

The Schedulista software is straight forward and easy to use. My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.

Cons:

My only cons would be that there is not a feature to make a client "inactive" without erasing their file or history and if a family has one email address they cannot both have client files using that email address again. It is a minor thing but would be nice if that could be added somehow.

Verified Reviewer
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Really straightforward app

5.0 3 years ago

Comments: I love it! Definitely recommend it to any company or organization that needs an easy to use scheduling app.

Pros:

I love how easy Schedulista is to use. It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.

Cons:

It's a little on the pricier side compared to other scheduling software. I wish that there were more affordable add-on options.

Kayla Garnet
Kayla Garnet
Certified Hypnotherapist, Certified Reiki Master in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Schedulista Review

5.0 6 years ago

Comments: Excellent. My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.

Pros:

Simple, effective, affordable. I have encouraged several other colleagues who are also solo practitioners to help streamline scheduling, no longer play phone tag, and reduce "no shows".

Cons:

Nothing. My only fear is they will add more bells and whistles and then up the price.

Schedulista Response

6 years ago

Thanks for the kind words and for spreading the word about online scheduling, Kayla. We appreciate it!

Yu
Principal in Australia
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
Reviewer Source

Game changer!

5.0 3 years ago

Pros:

Schedulista is easy to set up and you don't have to worry about missed payments any more. It gives you so much more time to concentrate on your job. It's been extremely reliable and there wasn't a single day it didn't function. However, what I love most is the prompt and super friendly customer service!

Cons:

It would be great if there is a way to remind regular/weekly customers to make a booking before the booking deadline.

Verified Reviewer
Verified LinkedIn User
Media Production, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Probably the easiest to use scheduling app out there!

4.0 6 years ago

Comments: Can't fault the operation of it, just wish it looked nicer.

Pros:

It's a very streamlined app, easy to use for admin and users with very self-explanatory integration.

Cons:

The graphic interface isn't as flexible as it should be, and depending on where it's integrated it can look out of place from a visual design perspective.

Schedulista Response

6 years ago

Thanks for the review. Our scheduler should be able to adapt seamlessly with your website and look beautiful. Perhaps we can help you with this. Can you reach out to our support team ([email protected]) and let them know your website address and also that you're not happy with the look and feel? Thanks!!!

Chelsea
RMT and MOT in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Easy to use and affordable

5.0 2 weeks ago New

Comments: Really great. Easy to use, affordable. Very user-friendly and great customer service

Pros:

Affordable and easy. Very user friendly and they have great customer service

Cons:

Can't put different names under the same email. So if you go in under two different names but the same email it will switch it to one name. Difficult for writing receipts

Denise
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Yoga Moves

5.0 2 weeks ago New

Comments: Saved my business by taking away the headache of scheduling clients.

Pros:

Affordability, .customer service, easy to use platform. Efficient it all wo

Cons:

Nothin it makes it so easy to manage my business

Leia
Owner
, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

SCHEDULISTA REVIEW

3.0 7 years ago

Comments: Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.

Pros:

I like that it has the capabilities to create a schedule for my sessions, and all I need to do is plug in names. I also like that it sends text messages and email reminders of upcoming sessions.

Cons:

I do not like the fact that I cannot add more than one email to a client's profile. Some times parents have more than one person who needs to be notified of the upcoming schedule. There is also part of the system that doesn't work. Lastly, I wish on the final session, and automatic reminder could pop up reminding the client it's time to renew.

Kathryn
Acupuncturist/Business Owner in US
Alternative Medicine, Self Employed
Used the Software for: 2+ years
Reviewer Source

Packs in a lot of Functionality!

5.0 6 years ago

Comments: Overall experience is excellent.

Pros:

I love that there are a lot of customizable features, but that it is not overly complicated to use. Also, the staff is super responsive and helpful with questions and concerns.

Cons:

It does have some limitations, like not being able to take credit card numbers. It's also not linked with EHR, so when I do switch over from paper to electronic files, I will have to use a different software.

Schedulista Response

6 years ago

Hi Kathryn, Thanks for the nice review! Note: Although we don't have a full point of sale (POS), we can take credit cards at the time of booking either as (a) credit card capture or (b) full payment. Credit card capture lets you charge the card later for any amount. This is usually used for charging for no-shows.

Amber
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great, easy booking software!

5.0 5 years ago

Pros:

Love how easy it is to use, very versatile. Easy to integrate with other programs.

Cons:

Wish they had the option to run retail and POS through it.

Anke
Homeopath in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to use and a good price point

5.0 4 years ago

Comments: Overall my experience with Schedulista has been excellent, I highly recommend this product.

Pros:

I love that my clients can easily book appointments. It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.

Cons:

The product is really easy to use, there is nothing I don't like about this software.

Schedulista Response

4 years ago

Thanks Anke. It's good to have you as a customer.

Carol
CEO in US
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Schedulista is the best scheduling app that I tried

5.0 6 years ago

Comments: I've been using it for 2 years and it has worked flawlessly. It has never been down and saves me so much time.

Pros:

so easy to set up and maintain.

Cons:

I don't have anything negative to say.

Schedulista Response

6 years ago

Thanks for the awesome review, Carol! We work hard to make sure Schedulista is always up and running.

Carol
CEO in US
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Reliable, and Customizable

5.0 5 years ago

Comments: I no longer need to spend time on scheduling. Clients book and pay for lessons. My client base has increased significantly.

Pros:

I like how easy it was to set up my calendar and get it running.

Cons:

Had one bad moment when IOS13 caused the app to not function on the iPhone.

Leanne
Owner in New Zealand
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Thank you Schedulista

5.0 4 years ago

Comments: This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19. This allowed me to help my customers, as if they were actually in the boutique with me, and I could offer solutions to their gift needs. It was easy for them to book in, and I was able to clearly understand their requirements.

Pros:

I loved that my customers could choose a time that was convenient for them to shop with me, the customisation was great, allowing me to book time away from customers, and the quick way I was able to contact from my phone was wonderful. It allowed me to walk my customers through the store during Covid-19 lockdown - so much more engaging that simply having an online shop.

Cons:

I would possibly say that the calendar that was embedded into my website could have looked a bit more modern, but I was not unhappy with it.

Benjamin
developmental pediatrician in Canada
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

easy and efficient self scheduling for clients

5.0 5 years ago

Comments: great. I needed help once with setting things up and they got it done within the day.

Pros:

easy to use, easy on the eyes, effective

Cons:

really no major weaknesses sometimes the sync with google calendar lagged, hard to say though that the problem was with this app

Schedulista Response

5 years ago

Thanks for the feedback. We're glad to have you as a customer.

Verified Reviewer
Verified LinkedIn User
Alternative Medicine, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Schedulista makes scheduling appointments easy!

5.0 6 years ago

Comments: Overall this service has made my business run smoother which is definitely important.

Pros:

I loved how easy to use it is and how friendly and helpful the customer service has been. I would definitely recommend it for your business.

Cons:

I use square for my business and the only thing they offer is stripe as they don't have a full POS as of yet.

Schedulista Response

6 years ago

Thanks for the review!

Ashley
Photographer in US
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source

Schedulista

5.0 8 years ago

Comments: I use Schedulista alongside my Wix page which is how I found the company. A great & easy tool which makes it so easy for my clients & soon-to-be clients to book time with my services.

Christopher
Chiropractor in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Improved our business immensely!

5.0 6 years ago

Comments: We have increased our clients immensely! I love that I don't have to send text reminders anymore! This app is super worth it!

Pros:

We like that Schedulista sends automatic text and email messages to our patients. It is nice the patients can schedule in their own appointments. We also like that we can write notes for each patient. The ease of the app is amazing as well! Everything is great!

Cons:

I would like the option to color code for the patients that show up vs. do not show up to appointments.

Schedulista Response

6 years ago

Thanks for the great review Christopher! We're privileged to have you as a customer. Also -- thanks for the feature recommendation re color-coding no-shows. It's on our roadmap for the future.

Verified Reviewer
Verified LinkedIn User
Entertainment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

one more great app. NYC at you ease

5.0 6 years ago

Pros:

I love this app. Help business to get faster as NYC goes.

Cons:

They should solve the google issues as the lots of email that it generates...for any change.

Schedulista Response

6 years ago

Thanks for the review!

Andrew
Product Manager in US
E-Learning, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Good scheduling software

4.0 6 years ago

Pros:

This provided easy online scheduling for some of the activities that we needed to implement on online, do-it-yourself scheduling system for. Users enjoyed that they could access it through mobile phone, tablet or computer and did not rely on having a person do the scheduling.

Cons:

Its quite costly if you want to use all of the features included, and the licensing fee will likely be a point of contention unless we justify the value delivered. Overall, it has helped us alleviate some of the administrative effort and so I think we will continue to use it.

Schedulista Response

6 years ago

Hi Andrew, I think you reviewed the wrong product. We have a fixed price and it does not increase "if you use all the features included". Also, you do not appear to be a customer of ours. Good day, Felix