Lawcus Reviews

The BEST experience I have ever had with any company.

Comments: I have been able to organize my matters in a way that allows me to work efficiently. The task delegation function is incredible and easy to use. The built-in CRM allows me to track leads more effectively and gives me real-time insight into my firm and allows me to track my marketing efforts.

Pros:

The organizational structure and ease of use are my favorite aspects of this software. However, the customer support I have received from [SENSITIVE CONTENT HIDDEN] and his team are outstanding so it's hard to pick just one thing I like the most.

Cons:

There were some functions missing that have since been added. At the moment, I think the mobile app could use some improved functionality but the team is already working on that!

Best legal management software, especially for your money

Comments: The software has been great to use, and when I have run into an issue the support team is incredibly quick to help, either with a software update or directions on how to use the system. I really like the product already and can't wait to see where else the software goes!

Pros:

The ability to automate so much of my practice is great. The kanban boards and matter stages allow you to put different tasks onto your to do list depending on what stage your case is in, it allows you to automate sending update emails to your clients, automates decline emails, and plenty more. The dashboard allows you to keep track of your referrals, what sources are working, what's not. The leads are separate from your matters, and can have different settings for each and contact follow ups. And automatically sending invoices directly from yourself instead of the practice management software is a great feature, too. That's who the client expects the invoice to come from! It's great.

Cons:

It is a relatively new software (just a few years), and they have lots of updates, so there are some bugs in the features. But that is really to be expected with how much they update and how many different ways people use the product. Overall I really like Lawcus a lot, and recommend it to anyone who asks (and even people who don't).

Lawcus is simple for basics

Comments: It was good at the beginning, but ultimately, we had to think if our clients, and how we could better serve them, which meant finding a new system for case management, communication, and billing.

Pros:

Lawcus is simple for basic necessities on the law firm's side, there were features that made our jobs easier, but just because it helped us, does not mean it helped out clients.

Cons:

Lawucs is not mobile friendly, which meant clients could see we messaged them, but could not read the entire message. They could only read it, if they opened it up on a computer or laptop, and not everyone has one of those. This ultimately meant we had more phone calls to field. because we did not have an easy way to reach our clients. Well, we did, but it was not easy for them, It was frustrating, and they are already going through enough, they do not need technology making their life more difficult.

10/10 would recommend!

Comments: The Lawcus CRM has been an amazing efficiency tool for our law firm. It's helped us do twice the work in half the time! It's easy to integrate with other services, and the staff is very communicative and helpful. 10/10 would recommend!

Pros:

The efficiency of the CRM is great. The implementation phase was a breeze thanks to Lawcus onboarding all our client contact information from our prior case management system. Lawcus has grown exponentially over the last 2 years and along with that growth has been continued progress in the technology capabilities and features.

Cons:

There can be glitches when updates happen. Nothing huge, but a con.

Great Case Management Software!

Comments: Awesome! Working with Lawcus has overall been an experience that's moved our firm ahead and got us into Cloud-based practice management software just before it was essential (COVID-19).

Pros:

[SENSITIVE CONTENT HIDDEN] and his team are extremely responsive and are available basically 24/7 to assist with any questions that users have. This software is also flexible and takes into serious consideration its clients' input when releasing updates.

Cons:

Sometimes there can be bugs that come up with new updates, but that is to be expected with any software updates.

Lawcus is Amazing!

Comments: Lawcus is amazing! It allows us to stay organized-one place to keep key information like contact information, court information, case number etc. Moreover, it allows us to bill, email, enable client portals and create template documents. I have tried numerous case management systems-this one is the best! The features are virtually limitless-even if you only use half it is well worth it. I haven't even mentioned the automation and intake forms.

Pros:

I love that there are so many functions/features that can take from from intake to closing the case.

Cons:

I wish there was a better way to notify others of notes/tasks assigned in a matter.

Robust Product, Well-Priced, Excellent Service

Comments: Some of the best customer service I've experienced. They're responsive to issues and receptive to suggestions for product enhancements. It is a very collaborative software system where the company is constantly working to make it better for their users.

Pros:

Very easy to use. Does not take much instruction to get someone up and running with it.

Cons:

The lack of overall client trust money balance visibility within each matter. Also, automating file creation and document storage within a usable structure has proven difficult. We're developing workarounds for now, but hopefully down the road there may be some built-in solutions.

Great!

Comments: My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.

Pros:

This software is a full legal practice management software. It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations. There is a lot of promise with this software as it continues to develop.

Cons:

This is newer software so each day it seems new features are released/ improved. Minor glitches have shown up occasionally, but customer support is super receptive and fixes them right away.

Best Product on the Market

Pros:

Lawcus is the most complete package on the market. I’ve found that every cloud base practice management software does 1 or 2 things well - but it has been amazing to me that none of them have put together the whole package. Lawcus comes close to nailing the entire thing. I use Lawmatics for my CRM and We love how Lawcus also sets it matters up in pipelines.

Cons:

It has some minor bugs sometimes, but there hasn’t been a bug that I’ve come across that didn’t resolve it self by redoing it.

Lawcus is the one to beat!

Pros:

I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.

Cons:

I would love to have my html signature in my emails.

JKUAT Law Review on Lawcus

Comments: I can state with confidence that Lawcus has changed the game for my legal profession based on my overall experience with it. I became aware of Lawcus' ability to streamline my workflow and increase my productivity as soon as I began using it. It was simple for me to properly manage and organize my cases, clients, and tasks because to the user-friendly design and intuitive interface. It was quite convenient for me to have all of my important data in one location, which helped me save a lot of time and work. The automated capabilities, such task reminders and document generation, also made repetitive jobs easier and freed me up to concentrate on more important work. The customer service crew has been excellent, always helpful and rapid in responding to any queries or worries I had.

Pros:

I have been particularly pleased with Lawcus' extensive capabilities and user-friendly UI throughout my experience with it. My productivity and efficiency have significantly increased as a result of being able to centralize and organize all of my customer information, documents, and tasks in one location. I never miss a beat because to the user-friendly dashboard, which gives me a comprehensive overview of my forthcoming deadlines, appointments, and crucial activities. My workflow has been made even more efficient by the seamless connectivity with other applications like email and calendar, which has done away with the necessity for manual data entry. I have been able to distribute jobs and monitor their progress with the help of the strong task management and collaboration capabilities, which has improved teamwork and client interaction. Furthermore, the adaptable templates and automation features have greatly decreased repetitious chores, enabling me to focus on providing high-quality legal services.

Cons:

Despite having a lot of helpful features, Lawcus has a couple things that I've found a little bit difficult. The learning curve involved in configuring and tailoring the software to meet my particular needs was one of the aspects of Lawcus that I liked least. At first, navigating the numerous settings and adjustments to tailor the system for my practice took some effort.

Great software for workflow oriented firm

Comments: I'm still getting used to the new platform. I had more than 7 years with my desktop case management software, but overall experience has been great.

Pros:

The strength of lawcus is in case phasing - to break cases up into steps and then be able to view and set a number of automations based on what step the case is in. While there are some competitors who have adopted this philosophy, Lawcus has really made it easy to set up the phases and to make changes. There are countless applications - client update emails, client surveys on experience, autopopulating documents, tasks, integrations with 3rd party softwares, etc.

Cons:

Because the software is developing so rapidly (there have been several noteable developments even in the two months we have used it), there can be occasional bugs. But their responsiveness in problem resolution is unparalleled. I'd like to see better email integration, which is currently in development.

A Powerful Solution

Comments: One of the main problems I was experiencing was inefficient time tracking and billing, which was causing me to lose out on revenue and make it difficult to accurately track my workload. Lawcus has allowed me to easily track my time spent on cases and generate invoices for clients, which has significantly improved my billing process and helped me to maximize my profits.

Pros:

Being able to accurately track my time spent on cases and generate invoices for clients has greatly improved the efficiency and profitability of my law practice. The document management and collaboration features have also been useful in streamlining my workflow and enabling me to work with colleagues and clients more effectively.

Cons:

The interface can be somewhat confusing and cluttered at times, making it difficult to navigate and find certain features. Additionally, the customer support is not always as responsive as I would like, making it hard to get timely assistance when I have questions or issues with the platform.

Lawcus

Comments: Post COVID, Lawcus has made it easy for our clients to sign documents on their phone, regardless of type, without having to come to the office.

Pros:

We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks. It makes my job and that of our staff so much easier.

Cons:

I would like it better if I could see the entire month's calendar at a glance. I also wish that I could see everyone's calendar on my phone integration rather than just my own calendar. But overall very few complaints about this software. Any issues we've had have been addressed very quickly. Overall very happy.

A young company who listens to their clients!

Comments: I came from a law firm that used PCLaw to a law firm that didn't have one. Once shown how much more effective the practice would be, embracing a practice management software became very important. After trials with competing software firms (and even signing a contract with one) we discovered Lawcus and haven't looked back since.

Pros:

Lawcus is a great company who is consistently growing. They continuously launch new upgrades, they listen to their clients needs; and customer service is fantastic.

Cons:

Occasionally a feature we want in Lawcus hasn't been "invented" or launched yet, the Lawcus team listen and work to release features that their clients want.

Great bells and whistles

Comments: Good support.

Pros:

Visual - color coding, Kanban, etc. and the ability to assign multiple people to a task.

Cons:

Missing simple functions long embodied in the practice of law and practice management software (e.g. tickle)

Great Program for Law Firm

Pros:

Evolves with your practice and with your ability to learn all the features.

Cons:

Not as polished as others, but that isn't a bad thing

Happy Customer; left my old CRM for Lawcus and will never go back

Comments: Very satisfied

Pros:

simplicity, ease of use. Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.

Cons:

its great. I have no complaints. It is still developing and growing and I cant wait for all the new features to be implemented

the all in one I've been looking for

Comments: I have everything I need in one place: invoices, timekeeping, notes, emails, calendar, CRM, tracking and reporting of KPIs, document templates and automation.

Pros:

I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.

Cons:

Still working on some integration hiccups, but nobody's perfect.

Lawcus is off to a strong start!

Comments: After a lot of digging around, I recently signed on with Lawcus. I was searching for easy-to-use, visual project management software for my increasing caseload and growing team. While there are some bugs which is to be expected (Lawcus is in beta currently), I'm satisfied with the basic functions. I can easily create potential matters (called "opportunities") and drag-and-drop each opportunity through several customized stages of my prospect pipeline. Converting an opportunity into a new matter is as easy as clicking a button, which places the matter into a new pipeline. I've set up several matter pipelines, corresponding with our different practice area. Each pipeline contains stages specific to that practice area workflow. Some stages are programmed with automated tasks, which Lawcus adds on cue. Additionally, Lawcus' integrated CRM is a nice bonus. Using the same software for CRM and PM makes total sense and should increase our firm's efficiency managing relationships, opportunities and matters. Finally, Lawcus has been extremely responsive to my questions. They also seem genuinely interested in how we are using Lawcus so that they can develop Lawcus to suit our interests. I wish I could press the fast forward button and see the polished/refined version of Lawcus. Yet, they're off to a strong start, and I believe they will be a good fit for many attorneys looking to blend CRM/PM software with a visual layout. Allen

Small Family Law Firm Using Lawcus

Comments: The relationship we have with Lawcus has been a very important one. They are very responsive to our needs. They have worked hard to customize our experience. Every month, they are rolling out new features.

Pros:

I really like the task management and case tracking features. The ability to use the Kanban-board matter display and the task assignment really helps assign tasks very well.

Cons:

The billing component needed a tremendous amount of work when we first started. However, they responded to our specific needs.

Lawcus review

Comments: I don't know. It's better than the old stuff I used to use and I think a bit cheaper

Pros:

Interface - very clear and intuitive It bugs sometimes, but not that often. I feel like the documents (when in the drive) should not open in a different window but rather just as previews like in google drive and I wish you could like scroll through them....

Cons:

You can't search your calendar - that should be available - you can't search documents directly...

The future

Comments: Fantastic and responsive customer service.

Pros:

Focused on combining CRM and Practice Management. Customizations come with templates so you do not have to reinvent the wheel.

Cons:

My data is silo'd like in other platforms.

So far - it's been great.

Comments: So far, so good. Less than 1 year of use. But it has been a definite improvement over our prior stand alone time/billing and client contact and task assignment software.

Pros:

Integration of time and billing with client contact information and task assignment to staff.

Cons:

Early bugs have been worked out. Moving in and across fields in the billing slips could be a bit easier. I'd like to be able to use shortcuts and fas ttrack in that function.

Lawcus Review

Pros:

I liked the workflow and automation options most

Cons:

Limited in terms of search function Notes/Facts/Meetings/Calls all in one screen - if they were separated might make it easier Wish it could integrate phone calls and/or emails automatically