--- description: Discover the benefits and disadvantages of TicketSource. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TicketSource Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [TicketSource](/software/143073/ticketsource) # TicketSource Canonical: https://www.capterra.co.uk/software/143073/ticketsource Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/143073/ticketsource?page=2) > A free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings\! > > Verdict: Rated **4.8/5** by 546 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TicketSource? From local gigs to major festivals, TicketSource is perfect for creators wanting an easy, low-cost way to sell tickets for any event, size, or venue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 546 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TicketSource UK - **Founded**: 2004 ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: The fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. TicketSource provides one single, honest, low-cost booking fee structure. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - Activity Dashboard - Alerts/Notifications - Attendee Management - Badge Management - Barcode/Ticket Scanning - Calendar Management - Communication Management - Confirmations/Reminders - Contact Management - Customer Data Management - Customisable Branding - Email Marketing - Event Calendar - Event Management - Event Scheduling - Event Ticketing - Marketing Automation - Mobile Access - Online Payments - Online Registration - Payment Processing - Promotions Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reserved Seating - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Ticketing - Visitor Registration - Volunteer Management - Website Management ## Integrations (7 total) - Brevo - Mailchimp - Meta for Business - Stripe - Stripe Terminal - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) - [Event Booking Software](https://www.capterra.co.uk/directory/31009/event-booking/software) - [Conference Software](https://www.capterra.co.uk/directory/30953/conference/software) - [Festival Management Software](https://www.capterra.co.uk/directory/30908/festival-management/software) - [Registration Software](https://www.capterra.co.uk/directory/30111/registration/software) ## Alternatives 1. [Fienta](https://www.capterra.co.uk/software/171132/fienta) — 4.8/5 (181 reviews) 2. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5783 reviews) 3. [Purplepass](https://www.capterra.co.uk/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews) 4. [Ticket Tailor](https://www.capterra.co.uk/software/112510/ticket-tailor) — 4.9/5 (595 reviews) 5. [Beyonk](https://www.capterra.co.uk/software/1018625/beyonk) — 4.9/5 (167 reviews) ## Reviews ### "Helpful and Pro-active - run by real people" — 5.0/5 > **Iris** | *28 February 2026* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: I recently had a performer cancel on me, and when I paused ticket sales, and informed customers through Ticketsource, the team got in touch to let me know they would refund both the ticket price and the booking fee direct to my customers. This sort of pro-active, communicative assistance, seems rare these days, as does the fact they weren't money-grubbing\! Highly recommend this platform. > > **Cons**: Not Applicable :) I only hope they become more popular so that they pop up higher on search engines. > > As an event hoster, I find creating their listings intuitive, the fee they charge very low and reasonable (meaning I can feel comfortable offsetting this for customers to pay) and their staff communication when contacted swift and helpful. ----- ### "Annual vehicle event," — 4.0/5 > **Anne** | *6 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Once we had the event on, it was easy to see the bookings and information we needed, and payout was more or less straight after the event. > > **Cons**: trying to get the information from the system that we needed to create a check in, not sure whether it was how we set it up, and we need to change that for year 2 or that's the way it is, but we needed an excel wizard to extract the information we needed for our event Also after you send a update I couldn't find anywhere to see who it had all gone to as we had people who said they didn't receive it, and I couldn't find a way to check that > > I'm happy to explore it again for our event for 2027, and look more at what questions we want information for when setting up the event, other than that its been good ----- ### "1st Lace Day" — 5.0/5 > **Amanda** | *29 April 2026* | Textiles | Recommendation rating: 9.0/10 > > **Pros**: It was my first event using TicketSource. Help is always available. There is an option to include the ticket fee in the price of the ticket. Setting up the event was really easy and having the telephone number for TicketSource to make bookings really helped too. It was easy to arrange a refund. > > **Cons**: As this is our first time using it, I had nothing to compare it with. However, some of the options for tick boxes can be a little confusing at time. > > It worked for us as a small group and no-one complained that booking was difficult to achieve. We have set up our event for next year. ----- ### "It works\! Refreshingly user-friendly system" — 5.0/5 > **Hilary** | *6 May 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Its so easy to join and use, there is plenty of really useful advice, communications with staff are efficient and friendly and it just works\! > > **Cons**: Haven't found anything yet. As a new not for profit community film club this ticked our boxes and made life a lot easier. > > The website is clear and user friendly for first-timers, the online videos are very helpful and the application process was swift and easy. Best of all it works\! From day one it has done what it says on the tin. Well done\! ----- ### "Superb service" — 5.0/5 > **Mike** | *3 June 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Absolutely superb service, really easy to set up and operate, fast efficient support team, very reasonable pricing, just excellent all round > > **Cons**: I found it hard to understand the available/remaining numbers, but it was not a problem. The maths just confused me at times > > Excellent. I can't add anything to what I wrote in the first box above so will fill the rest of this box with a few words to meet the minimum word count ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/143073/ticketsource?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/143073/ticketsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data