---
description: Discover the benefits and disadvantages of Insightful.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Insightful Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Insightful](/software/142813/Insightful)

# Insightful

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> Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
> 
> Verdict: Rated **4.8/5** by 239 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Insightful?

Insightful is built for businesses of all sizes, from small teams to large enterprises. It’s ideal for any industry that needs real-time data to manage teams and improve workflows.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 239 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Insightful
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 7-day free trial is available, after which you can get Insightful for $8/employee/month (price reflects annual billing).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Spanish
- **Available Countries**: American Samoa, Argentina, Australia, Bolivia, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Germany, India, Ireland, Jamaica, Japan, Mexico, Netherlands, New Zealand and 19 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Tracking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Browsing History
- Business Process Automation
- Collaboration Tools
- Customer Experience Management
- Deployment Management
- Employee Activity Monitoring
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- Expense Tracking
- For Call Centres
- For MSPs
- KPI Monitoring
- Labor Forecasting
- Notes Management
- Overtime Calculation
- Performance Management
- Performance Metrics
- Productivity Analysis
- Project Management
- Project Time Tracking
- Project Tracking
- Quality Management
- Real-Time Monitoring
- Reporting/Analytics
- Scheduling
- Screen Activity Recording
- Task Editing
- Task Management
- Task/Project Tracking
- Third-Party Integrations
- Time Tracking
- Timesheet Management
- Workflow Automation
- Workflow Management

## Integrations (84 total)

- 7shifts
- ADP Workforce Now
- Aha\!
- AlexisHR
- AllianceHCM
- Asana
- Azure DevOps
- BambooHR
- Basecamp
- BigQuery Connector for Jira
- Bitbucket
- Breathe
- CharlieHR
- ChartHop
- ClayHR

... and 69 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)
- [Call Center Workforce Management Software](https://www.capterra.co.uk/directory/32607/call-center-workforce-management/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software)
- [Time Tracking Software](https://www.capterra.co.uk/directory/30612/time-tracking/software)
- [Employee Monitoring Software](https://www.capterra.co.uk/directory/31087/employee-monitoring/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5308 reviews)
2. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9259 reviews)
3. [Jibble](https://www.capterra.co.uk/software/156992/jibble) — 4.8/5 (1923 reviews)
4. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3037 reviews)
5. [WebWork Time Tracker](https://www.capterra.co.uk/software/151338/webwork-time-tracker) — 4.6/5 (626 reviews)

## Reviews

### "Good app with some issues" — 4.0/5

> **Ilian** | *12 July 2026* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: It is easy to use. Available for all operating systems, even Linux, which as a Linux user I appreciate a lot.
> 
> **Cons**: App is simple, but some behaviour could be a bit confusing. It often asks if I stepped away from the computer and it is not clear what is expected as an answer. It sometimes crashes.
> 
> Customer service was very prompt and helpful. App is easy to use, but has some issues, as discussed above.

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### "INSIGHTFUL PROJECT" — 5.0/5

> **Ayodeji** | *20 August 2026* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: This is great platform the covers various sector, studies, discipline, and also providing a more suitable but simple means to ease our daily workloads.&#10;Broadening of ideals,and creating awareness about our fields.&#10;The best part is, the fact that I am allowed to add/contribute my own ideas to the new era of AI automation, it a graet privilege.
> 
> **Cons**: Insightful is a great platform and interesting to work with\\.&#10;However, the onboarding process is a little tricky but its okay.
> 
> My overall experience with insightful is the fact that I can contribute to the platform, and also it opens my mind to alot of new dimensions and way where complex workload can be simplyfy via AI automation. The reward payment is a big encouragement

-----

### "Easy to use, and ease of mind" — 5.0/5

> **Tawfik** | *15 May 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: What I like about it is how easy to set it up. It's easy to toggle between different workflows. I mean, easy to track and make sure that I am hyper-focused on the work. It's easy to make sure that I track the amount of work I'm doing.&#10;&#10;I like how intuitive and easy to use. Floating and design. And yeah, that's what I liked about it.
> 
> **Cons**: In terms of improvement, I would say easy to start and stop using hotkeys. That would be something I would like to incorporate. Otherwise, it's straightforward.
> 
> It's day one. So far I'm liking it. It's a tool I would recommend for getting the best out of each employee so there is no time unutilized. And I would say like for an employer also employee, it is also evaluating their time and you're super focused on what you want to accomplish.&#10;&#10;So overall it's a good thing.

-----

### "My review - Insightful" — 5.0/5

> **Emmanuel** | *6 May 2026* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: What I liked most about Insightful was its ability to provide clear, easy tracking and organisation of projects and tasks in one place.
> 
> **Cons**: Having to install it on my pc, I wanted a web version and also be able to use it on the phone, but it's great overall.
> 
> The interface made it simple to monitor progress, manage priorities, and stay on top of deadlines. I particularly like how everything was structured  because it helps me save time when switching between different activities. It's also secure.

-----

### "Smart and thorough help" — 5.0/5

> **Catherine** | *11 June 2026* | Online Media | Recommendation rating: 7.0/10
> 
> **Pros**: Fast and thorough responses to help requests\! I had interactions with three separate advisors and all were excellent.
> 
> **Cons**: The instructions are a bit unclear. For instance, the "widget" is essential but it is not mentioned in the instructions, much less explained.
> 
> Overall experience was quite good. \[sensitive content hidden\] were super helpful and very well informed.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/142813/Insightful)

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