---
description: Discover the benefits and disadvantages of Insightful.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Insightful Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Insightful](/software/142813/workpuls)

# Insightful

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> Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
> 
> Verdict: Rated **4.8/5** by 184 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Insightful?

Insightful is built for businesses of all sizes, from small teams to large enterprises. It’s ideal for any industry that needs real-time data to manage teams and improve workflows.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 184 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Insightful
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 7-day free trial is available, after which you can get Insightful for $15/employee/month or from $120/employee/year.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Spanish
- **Available Countries**: American Samoa, Argentina, Australia, Bolivia, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Germany, India, Ireland, Jamaica, Japan, Mexico, New Zealand, Paraguay and 14 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Tracking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Browsing History
- Collaboration Tools
- Customer Experience Management
- Deployment Management
- Employee Activity Monitoring
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- Expense Tracking
- For Call Centres
- For MSPs
- KPI Monitoring
- Labor Forecasting
- Notes Management
- Overtime Calculation
- Performance Management
- Performance Metrics
- Process/Workflow Automation
- Productivity Analysis
- Project Management
- Project Time Tracking
- Project Tracking
- Quality Management
- Real-Time Monitoring
- Reporting/Analytics
- Screen Activity Recording
- Task Editing
- Task Management
- Task/Project Tracking
- Third-Party Integrations
- Time Tracking
- Timesheet Management
- Workflow Management

## Integrations (85 total)

- 7shifts
- ADP Workforce Now
- Aha\!
- Aha\!
- AlexisHR
- AllianceHCM
- Asana
- Azure DevOps
- BambooHR
- Basecamp
- BigQuery Connector for Jira
- Bitbucket
- Breathe
- CharlieHR
- ChartHop

... and 70 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)
- [Call Center Workforce Management Software](https://www.capterra.co.uk/directory/32607/call-center-workforce-management/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software)
- [Time Tracking Software](https://www.capterra.co.uk/directory/30612/time-tracking/software)
- [Employee Monitoring Software](https://www.capterra.co.uk/directory/31087/employee-monitoring/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5205 reviews)
2. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6036 reviews)
3. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9242 reviews)
4. [Jibble](https://www.capterra.co.uk/software/156992/jibble) — 4.8/5 (1710 reviews)
5. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (2991 reviews)

## Reviews

### "Excellent customer liaison staff" — 5.0/5

> **Tamara** | *5 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The courtesy and dedication of the staff is very impressive and frankly rare these days - I am grateful to them
> 
> **Cons**: Nothing to say here - so far the experience with Insightful has been faultless...there was an issue at my end with my computer but Insightful solved it.
> 
> Hugely patient staff when there was a complex issue with hardware - they dedicated a lot of time and solved the problem.

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### "Good platform for time tracking and viewing employee activity" — 5.0/5

> **Sarah** | *20 January 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: Screenshots are very helpful, they have allowed us to see what activities our employees were engaged in.
> 
> **Cons**: Sometimes difficult to navigate the dashboard. There are a lot of functions that seem to do similar things
> 
> Positive and helpful for tracking employee time and activities. We recently had and employee that was not working as they should and this allowed us to implement an improvement plan.

-----

### "Easy to use, and ease of mind" — 5.0/5

> **Tawfik** | *15 May 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: What I like about it is how easy to set it up. It's easy to toggle between different workflows. I mean, easy to track and make sure that I am hyper-focused on the work. It's easy to make sure that I track the amount of work I'm doing.&#10;&#10;I like how intuitive and easy to use. Floating and design. And yeah, that's what I liked about it.
> 
> **Cons**: In terms of improvement, I would say easy to start and stop using hotkeys. That would be something I would like to incorporate. Otherwise, it's straightforward.
> 
> It's day one. So far I'm liking it. It's a tool I would recommend for getting the best out of each employee so there is no time unutilized. And I would say like for an employer also employee, it is also evaluating their time and you're super focused on what you want to accomplish.&#10;&#10;So overall it's a good thing.

-----

### "My review - Insightful" — 5.0/5

> **Emmanuel** | *6 May 2026* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: What I liked most about Insightful was its ability to provide clear, easy tracking and organisation of projects and tasks in one place.
> 
> **Cons**: Having to install it on my pc, I wanted a web version and also be able to use it on the phone, but it's great overall.
> 
> The interface made it simple to monitor progress, manage priorities, and stay on top of deadlines. I particularly like how everything was structured  because it helps me save time when switching between different activities. It's also secure.

-----

### "Helpful aftersales makes it easy" — 5.0/5

> **Lewis** | *7 February 2026* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Worked straight out of the box to accurately track time, what resources employees were using when they were stuck etc
> 
> **Cons**: Having to figure out GDPR compliance for the UK workforce.&#10;Merging was difficult to understand but the support team really helped here.

-----

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