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About ERPAG

ERPAG is an ERP cloud service that covers all business processes for small or mid-sized companies.

Learn more about ERPAG

Pros:

ERPAG has really made it easy for us to function like a big business with a small business budget. The service alone is priceless.

Cons:

It is sometimes difficult to undo some changes.

ERPAG ratings

Average score

Ease of Use
4.4
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/10

ERPAG has an overall rating of 4.6 out of 5 stars based on 338 user reviews on Capterra.

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Filter reviews (338)

Marcelo
Marcelo
R&D in US
Verified LinkedIn User
Consumer Goods, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Good ERP to take in consideretion

5.0 5 years ago

Comments: We are a growing company, we manufacture, we order from other suppliers, we produce, and we sale trough Shopify and B2B and wholesale via Quickbooks, We have a sales department, technical department and, production department and shipping department, this way I can integrate all under one platform.

Pros:

We were about to implement Inventory management, and Shopify recommend Erpag, I just been using the Demo, but they got me at the first minute, very intuitive and easy to navigate. I will try also the service and repair platform.

Cons:

No integration with other apps, at least couldn't find how to do it.

Louise
Accounts and Office Manager in UK
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great System

5.0 11 months ago

Comments: Having had free trials of other software, ERPAG was the best and most cost effective out of all of them. We initially paid monthly whilst we evaluated whether it would work for our company and then we went ahead and paid for a yearly subscription. In the time we have had ERPAG, we have made it work for our company to the best of our abilities. The only way we would get better is to have a bespoke system made for us which would prove too costly. Being a small company, ERPAG works great for us and we would recommend it to anyone.

Pros:

It is really easy to use and someone with no or little experience with similar systems would be able to understand it. When we have an issue, it's great that we can chat with an advisor to sort it out. When we needed something changing, they did this without a fuss and roled it out for everyone to use. It also integrates with our accounts software so we do not have to duplicate work.

Cons:

Nothing really. I have managed to learn the system with relative ease.

andrew
IT manger in UK
Machinery, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

erpag

3.0 2 years ago

Comments: so far it seems to work well with the system we have in palce

Pros:

the software is easy to use and interface as a fresh look to itinterfacelooks and easy of use

Cons:

stronger and more flex able reporting with charts and exporting to 3rd party software could be better

LORIS
director in Australia
Wholesale, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

COMPLETE PACKAGE FOR SMALL BUSINESS

5.0 4 months ago

Comments: OVERALL ERPAG IS A VERY ROBUST ANF FUNCTIONAL TOOL FOR ITS PRICE

Pros:

ITS QUITE SIMPLE TO USE . ITS HAS LOT OF DETAIL FUNCTIONS THAT LETS YOU EXPAND

Cons:

SOME STEPS CAN BE LONGER TO GET THE WORK DONE

Chance
Owner in US
Food Production, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great software for the money

5.0 12 months ago

Comments: Great functionality for the price, and super easy to navigate the software.

Pros:

1. Lot traceability is super easy. 2. Product and inventory management is highly functional.

Cons:

1. So far, the financial piece seems insufficient for my needs. 2. Not sure how well it will integrate with my retail website, as mine is not Shopify.

Rajan
Managing director in Nepal
Building Materials, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Rajan Prajapati

5.0 7 months ago

Comments: It's been a very nice journey working with them. ERPAG has really transformed our organization from a manual invoice making form to digitized form . It has eliminated a lot of tasks and also gives the sales , purchase , inventory quantity and valuation instantly .
I very much recommend this software to all small and mid sized company looking for inventory management solution

Pros:

It was very easy to implement as we could import the data from old system very easily . The UI is very intuitive and easy . The process was very simple for all the users to understand. It was exactly what we had wanted. ERPAG has been a big boon for our inventory management. We have reduced our inventory level, obsolete stock and improved our profitability. With ERPAG our customers can also view the stock in our warehouse and make orders. This was also very helpful

Cons:

Their customer support is very responsive and reply very fast . But sometimes when we ask them complex or difficult things . They may not know .

Molly
President in US
Libraries, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ERPAG for small business management

5.0 8 months ago

Pros:

Switching to ERPAG was one of the best business decisions I've made in the last five years. It's easy to train new employees to use the program. It's a robust program that can probably do a lot more than we use it for but it suits our needs perfectly. The customer service is excellent and I consider it an excellent value.

Cons:

It's tricky to customize some documents but we got help along the way from the ERPAG team.

Mehdi
md in Morocco
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy and effeicient

5.0 6 months ago

Pros:

Quick setup followup Apps customizable easy

Cons:

Nothing to mention regarding what i did not like

Atef
Owner and General Manager in Jordan
Cosmetics, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Easy to take the decidion you have been looking for

5.0 8 months ago

Pros:

Universality and Accuracy as well as inclusiveness to all what you may think you want in your manufacturing software.

Cons:

Universality and Accuracy was the most I liked. Charting is so neat

Bryan
EVP- Sales and Marketing in US
Cosmetics, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Well worth the money and time investment

5.0 10 months ago

Comments: Overall, it has been fantastic. It has really streamlined several of our processes. We are a small, growing company and I feel that this software has helped us grow (and understand where our growth is coming from).

Pros:

Ease of use, Cost, Customer service is fantastic.

Cons:

There are a few small limitations building reports but nothing that is a deal breaker for us.

James
Sales Manager in UK
Retail, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Do it all software

5.0 2 years ago

Comments: Helps us run the retail side of the business efficiently.

Pros:

We were moving from another software provider so had a list of services we needed from the software. Out of all the software we looked at this came out on top as did everything we wanted and more.

Cons:

Not really any negatives as functionality is great.

Christian
Managing Director in UK
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Has the potential to be something amazing

4.0 3 years ago

Comments: It's been great software for the money. I cannot complain however I believe they have focused on running before they can walk. Basic elements of the system are not user friendly. It my opinion it is pointless offering a feature which doesn't work correctly and what is frustrating is that when you raise the issue you are told the software is designed for SME's and they cannot fix the problem. We are a micro business with 6 employees so if we have the problem you can guarantee others have the same issue as well

Pros:

I have been using this now for 2 years and put a lot of time and effort into the set up of this software so I feel confident in writing a review The software has some great functionality and is 90% there - Generate Purchase Orders - Automatically generated Purchase Orders from Low Stock - Set minimum order quantities -Set up Bills of Materials -Create supplier price lists - Customise your view and reports -Generate QR codes - Allocated storage bins, racks and shelves - Sync with Shopify to automatically update product pricing based on materials It has the potential to be amazing but certain development features really drag the software down and it doesn't have to be that way

Cons:

The BIGGEST problem with ERPAG I believe is the support tickets from the developers as they don't seem concerned at all about major bugs in the system -This software I am told is for Small Businesses yet when using a mobile app to allow staff to track time and close jobs it only allows one staff member to view and log onto any job which is silly. In a SME multiple people would log onto a job in order to complete it and because of this all your manufacturing data is incorrect. The developers consistently seem to be happy that it is recording incorrect data -You cannot create cutting lists of materials. When you print out a BOM and Sub Assemblies for production staff need to pick your first material off the shelf and flick through all the paperwork to cut the pieces, go back to the start then repeat the process for the second material. It is very time consuming and not efficient -The report designer is not particularly user friendly but in the most part it does work -A purchase order is converted to an invoice so there is no history or documents sent, it should convert a purchase order into an invoice and retain the original purchase order - On a purchase order you can show items committed to manufacturing but you cannot show how many you have in stock - They have blocky to perform more complicated scripts such as automatically invoicing items or sending details but this is not something your average joe can do There is more but I have run out of character allowance ......

Mohammed
Director in South Africa
Consumer Goods, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Excellent overall product however missing key features for the Software to work with other Systems

4.0 2 years ago

Comments: Overall it is good, i think if they fix the integration requirements it would be one of the best software's out there

Pros:

All in one Software, integrates well with Xero Accounting, has all the features you need for a fully fledged ERP System

Cons:

Lack of API access, Webhook, and inability to import Purchase Orders from Excel or to bring in Purchase Orders from External Softwares. Also lacking the ability to bulk import existing Sales Orders, Shipping Documents, Purchase Orders and updating them via Excel.

Joy
Founder/CEO in US
Cosmetics, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Love Love Love This software!!!

5.0 3 years ago

Pros:

Amazing software/database! It seemed daunting at first, but that's the case with me and any new software, but if you can manage Excel, you can manage this! Not only is the database amazing, the customer service is OUTSTANDING!!! I have never experienced a superior level of customer service like this before. The ladies have me spoiled! They know me by name, always sound happy to hear from me even though I know I'm a pain, and they are sooo patient with me and never get frustrated when I need them to repeat something I don't understand. I love this team and the software and will never leave them! xoxo

Cons:

I honestly have found nothing negative about this software, it truly is amazing!

Bryn
Owner in Canada
Wine & Spirits, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Wonderful Fully Featured ERP Package

5.0 5 years ago

Comments: ERPAG support is fantastic; they have been quick to respond to our questions making it easy for us to move forwards.

Pros:

ERPAG has been one of the easiest products we've come across to get started with. The menus are clear, everything is easy to find and mistakes are easy to fix. The data import functionality is very easy to use - just copy and paste from a spreadsheet and you're good to go. Sales tax handling was a big problem for us with several competing products; ERPAG handles the relatively complex tax rules here in Canada with ease, including different tax rates depending on the buyer's location, etc.

Cons:

Some pages are a little hard to work with on smaller screens

Ratanachai
Owner, Executive Advisor in Thailand
Cosmetics, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Flexible & intelligent software but easy to use. Best for startups & small to mid size business.

4.0 4 years ago

Comments: I'm so happy to find this application after a virtually forever search for an ERP software that will fit my organization requirement with limited budget. The software is sophisticated and well designed. It is also so flexible that allows you to adjust and tweak the software to fit your organization's requirement. The flow of the application is also intuitive and easy to understand. Their support team is also very helpful. I love that they also provide the Live Chat service within the application. This really help us solve our problems quickly. So, if you are an entrepreneur looking for an ERP solution, make sure you don't skip this one!

Pros:

Cloud Application, No need to invest in hardware. The software covers every aspect of an organization and link important data together. It is very flexible and well designed.

Cons:

Support team availability for company in Asia continent is quite limited. Continuity issue. For example, when we briefly lost Internet connection, the user is kicked out of the software immediately and lose all the unsaved works. When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.

Gail
CDO in US
Medical Devices, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

The Trial Made All the Difference

5.0 2 years ago

Comments: This will be our first real manufacturing/inventory management system. It is a great product if you are transitioning from spreadsheets.

Pros:

We like ERPAG features in that many align with our needs now and there is lots of room to scale.

Cons:

A few functions are not intuitive, and I have had some issues with the search function for the Product list being inconsistent. One exchange with online help made me wonder if the agent actually understood the mfg/inv/purchase process.

Christiano
Project Lead in New Zealand
Food & Beverages, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Impressive capabailities

4.0 9 months ago

Pros:

It has a very useful unit of measure system, allowing to manage items in two different unit of measures at the same time. Additionally, it has great customization features such as custom fields, a report designer and a clever automation tool.

Cons:

The lack of fixed asset management. The Service work orders could be better explored. Cannot describe more as we are in the trial period validating our processes in the system.

ERPAG Response

9 months ago

Thank you for your review. In fact, our new Fixed Asset Module is currently undergoing final testing, and we anticipate rolling it out within the next two weeks.

Srivishnu
Doctor in India
Veterinary, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

As it had got free trial which was a highlight for me to continue with ERPAG.

5.0 11 months ago

Pros:

Free Trial and the way the software helps me seamlessly connect through other departments.

Cons:

A little efforts to know the software in the begining

Lovas
Project manager in Hungary
Information Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Erpag review

4.0 7 months ago

Pros:

It has a lot of functionality, and it has a good API solution.

Cons:

It has a litle bit unsusual structure for me.

Demetre
Global Director ODM in Georgia
Renewables & Environment, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Review

5.0 2 years ago

Pros:

I like mostly Sales processing and purchasing.

Cons:

There are no aspect that I did not like till yet.

Chris
Owner in Canada
Computer Hardware, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Good value and functionality

5.0 2 years ago

Comments: Supporting ecommerce store as well as in-house and vendor inventory.

Pros:

Powerful and easy to use and initial service call was good.

Cons:

UI is a little outdated and no open API.

Calin
CEO in Romania
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

good foundation and huge potential, will see if ERPAG will leverage the opportunity

4.0 2 years ago

Comments: Certain things are cumbersome at first, for example a BoM in ERPAG is a product that results from a recipe (raw materials, activities etc).

Pros:

ERPAG has a good foundation that could provide significant benefits to those that would find a match between their process requirements and the conceptual design of ERPAG.

Cons:

Lacking an API !!! Will be a turnoff for most. Support over the chat is prompt but not on point to the raised matters. The agents seem to be instructed to tell you about ERPAG features that you may have missed :-) Cannot provision recipes for a Product that has variants, fortunately you can copy existing one to new and adapt. Cannot use the software from multiple windows at once; when you open in a new one you will be logged off from the first. At times would be useful to work in one window and see some context in another one. ERPAG does not maintain your session context; if you are logged off you are supposed to re-open all the tabs you were working on. ERPAG didn't implement any local caching on the devices connected to their platform; so a laggy internet connection will mean you'll start over your work. Not enough transparency for pricing... you're charged by the Database size as well but there is not a predictable relation between your activity and the charge. In my trial with only a few things added I got to around 200MB. Not clear about how things will work at scale... Backup/ restores etc Certain things you cannot revert once saved... human error should always be factored in :-)

Aleksandar
Aleksandar
Representative at ASM RAUNOVODSTVO d.o.o. in Serbia
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Few words about Erpag Inc.

5.0 6 years ago

Pros:

We have been using software solutions from Erpag Inc. for more than 20 years. By using this software we have significantly raised the level of services we provided, got the necessary stability, speed and ease of use. The program has proved through long time of use , starting from the MS DOS platform, later through the Windows environment, up to the current cloud version. It is a really warm recommendation for all those who want to have a modern, comprehensive, complete software to run the company's business from all fields of activities.

Cons:

Feel that i couldnt find any relevant bug :)

Duane
Director in UK
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Seems great so far

5.0 3 years ago

Comments: Experience has been very good - easy to use, great value for money, and does what I need it to do - manage inventory, purchasing and production planning.

Pros:

Extremely comprehensive especially for the money. Most software at theis price that promises to do all these things, probably actually doesn't! Or has many bugs. But Erpag seems to deliver on all the features it promises. It fits perfectly into a category for businesses that are not ready for the expense or learning curves of the big guns in ERP. There's nothing else on the market that I've found that fills that middle ground. It's all either too simple, or too expensive and complicated.

Cons:

Documentation could definitely be better. Most functions are fairly easy to understand if you learn by trial and error setting it up. But there are some parts that could use a little more formal explaining.