Hub Planner Reviews

Great product for a small professional services company still establishing itself

Pros:

Easy to use, cost effective, and great product overall.

Cons:

Useful for businesses who are starting up and scaling up.

Structure to our time management and leave requests

Comments: Overall, the experience has been a good one. I can't complain, honestly.

Pros:

Before this software, my company used to use an excel sheet which had to be filled in at the end of the week every week. It was very tedious and I used to forget to do it quite often. We also didn't have a formal way of requesting vacation leave and checking exactly our leave balances. We now use Hub Planner to do both of these things. Additionally, our head of department assigns tasks and there are hours allocated for each task which really helps with resourcing and balancing the workload.

Cons:

A real-time tracker would be nice. Something like a button that you click on when you start on a specific task and then click again to stop it. I would also like to have it as an app on my phone. I am not sure whether it exists already and it's something the company has not informed us about. Correcting mistakes is always difficult as well. I have to contact the administrator every time I input data in a wrong field.

It's ok, but...

Comments: It is okay, but for some cases, a workaround is needed.

Pros:

It is good, that you have a tool where you can track the time you need to work on several projects and generate reports from it. Integrating it with other tools is also a nice feature (such as invoicing tools).

Cons:

There are several small things that could be done much better, just to mention a few: - Include easy to use categories within one project, so that you can track time on task level - To make tracking time even easier include a start/stop timer function - When approving time cards for my employees and finding a mistake: In order to change the mistake, I need to deny the timecard, change the screen, go into editing mode for my employee and then edit, approve (on behalf of employee), change screen again to finally approve the timecard. Why not edit/approve the timecard directly on the approval screen for admins? - Decimal numbers of time tracking are screwed when exporting them to excel

Hub Planner review

Comments: Overall the product serve our needs for 4+ years. We have added new software in other areas as we have grown and needed better connectivity between systems than Hub Planner could provide.

Pros:

It was easy to use and track time effectively

Cons:

It needs more project and task management features; better integration with other softwares

An easy, affordable, well featured solution for time-sheeting and resource management.

Comments: We went from having one staff member dedicated full-time to resource management to having them freed up for thirty hours of the week. We suddenly had almost another head-count to help with project co-ordination, rather than just keeping the wheels turning. And timesheet compliance went up too, because it was so easy to use!

Pros:

It's affordable, extensible, good to look at, and easy to use.

Cons:

There aren't really any detractors to this one. Perhaps it's not a high-powered analysis tool, but the dashboards it does supply are quite thorough out of the box, and more than likely to meet all the needs of the vast majority of companies.

Alternatives Considered: Microsoft 365

Reasons for Choosing Hub Planner: We had been using an in-house developed custom tool, and it was erratic, unreliable, hard to use, and didn't have any features that could help us in analysing our hours easily: we had to export everything to Excel, and do most things manually.

Reasons for Switching to Hub Planner: We looked into building out a simple, but more robust, SharePoint List based system ourselves. We could have had our own features, custom developed for us. Then we looked at how many hours even the simple version of that would take, and at the Hub Planner licencing costs, and realised that we could get 10x the functionality, and it would take us more than a year to hit the same costs. And Hub Planner looked better, and would be easier for our staff to use. It was a no-brainer. We purchased our licenses a week later.

Useful and effective software

Comments: Overall, HubPlanner helps our management team in our Change department to view how much work resources anticipate they will do and how much they have actually done. We can see any gaps in time and so allocate a person more work or a new project. While most people are working from home, HubPlanner really helps keep track of what everyone is doing when you can't actually see them doing it.

Pros:

There are a wide range of features and it is very customisable to suit our needs.

Cons:

There are some limitations as it is not 100% customisable, but these are mainly small things, for example our working hours divide to be 7.25 a day (and 7 on Fridays) but it doesn't allow us to allocate smaller than 1 hour or half an hour. Also, on a laptop screen, it doesn't have a great view. Everything is quite chunky which makes it hard to view a few people's schedules at the same time. It would be easier if the customer support team shared individual email addresses rather than a generic one for the whole team so that you can continue conversations with a specific person.

Alternatives Considered: monday.com and Smartsheet

Reasons for Switching to Hub Planner: It suited us best due to having so many different features we could make use of.

Good, raw overview of my assigned projects

Pros:

I get a quick overview of the projects/tasks that have been assigned to me. What's also good, is that I can use my company account to log into the site and don't need a separate account. I can also view the assignment of my teammates which all helps us if we need to shuffle some things arround.

Cons:

To get informatino of an entry, I have to hover it with the mouse, to wait for the tooltip which takes a few seconds. I would prefer if there was another way to quickly view the details of an entry (maybe there is, but I couldn't find one).

Hub Planner

Comments: Good customer service and willing to add new features as needed

Pros:

We use the timesheets tool everyday and is vital to our company

Cons:

Development of new features can be slow

An incredibly well-designed and user-friendly product to plan efficiently, from everywhere!

Pros:

Hub Planner is a great visual tool to easily plan your capacity and make quick decisions. The user-interface is extremely well-designed and easy to use. The search (filter bar) capabilities to sort through your resource pool and look for specific set of skills is my all-time favorite! The custom reports section is also what makes Hub Planner great as you can really pick and choose the exact information you need. Finally, if something is missing or if you need assistance the support team in AMAZING! I can't tell them enough how impressed I am with their customer service every time I have a question or simple feedback!

Cons:

It's hard to find something that I don't like about Hub Planner. Of course, there is always room for improvement and as a user you can participate by voting on features you would like to see them implement next. Although I hear the API works great, (I'm not a programmer) my dream feature to automate my report needs and some other tasks would be a way to connect directly to the database. Otherwise, Hub Planner is almost perfect :)

Great for team resource management

Comments: Happy to recommend Hub Planner as a resource management solution. Is it well priced and they are constantly adding new features. Customer support has always been excellent.

Pros:

We have been using Hub Planner to manage our technical project teams’ resources for over 1 year. We have found it easy to setup new projects and assign and reassign resources. Project managers and engineers are able to easily see who is working where and create reports and view overview resource details in the dashboards.

Cons:

Could be easier to assign different colours to booking categories

Create Product for a Production Agency

Comments: My team and I have had a great experience with Hub Planner

Pros:

I really like the scheduling tool on this software, it is great to be able to move the allocated projects around with easy as ur schedules are always changing.

Cons:

I find it complicated to work out who sees what

Great tool

Comments: Made the scheduling oof resources easier

Pros:

Easi to have an overview of a sub team, of a project. Easy for planning.

Cons:

Software is a little bit slow. It takes some time before it refreshes after a change.

Easy-to-use, flexible tool for resource planning

Pros:

The software was very easy to use and intuitive. It takes very little time to understand the basics, so you can get up running with it quickly. It is also possible to do quite a bit of customization to fit your organization when it comes to resource profiles, types of projects/activities/work, etc. Hubplanner is relatively quick to implement new functionality based on user demand.

Cons:

The ticket system for customer service is logical and queries are answered quickly, but it would be improved UX to have an account manager to call for very quick action/support.

This needs improvement. Looks outdated and slow.

Comments: It's the software selected by the company, therefore, there is no say but definitely I would think twice if someone asks for a recommendation given the lack of modern UI and performance.

Pros:

It has all the elements needed to do tracking, etc

Cons:

UI is way outdated compared to the competition.

HUB PLANNER REVIEW

Comments: Goes well, it just works.

Pros:

Works easy quick and well to keep track of my time and workflow, as well as whats coming in for the week

Cons:

A way to revert accidental time submissions rather than having to go through the admin

Hub Planner - numerous advantages helping with business and pleasure!!

Pros:

We use it to log pre-sales requests so that they are dealt with in a timely manner and in the order of which they come in, it is truly helpful as well as a quick way to log these requests. I/we also for booking holidays (vacations) and as well as being super-quick it is also easy to see how many days you have used in the year and when they were/are.

Cons:

I haven't experienced any 'Cons' whilst using Hub Planner in the capacity I use it.

Good team transparency

Comments: It works well

Pros:

The ability to see everyone's schedule, customizable.

Cons:

A little glitchy, doesn't auto refresh, job details arent easy to display

Simple time tracking software

Comments: Hubplanner is great for managing team members and budgets.

Pros:

Offers excellent team management and scheduling.

Cons:

Expensive. Otherwise so far so good. Would be amazing if integrated with Xero.

Elegant Software for Projects Planning

Pros:

Hub Planner is powerful tool for projects planning and resource management. It provides great features and powerful UI.

Cons:

I used only projects planning and resource management features, for that i didn't get any issues.

Go Hub!

Comments: All good.

Pros:

It's easy to use. Very clear structure. good design.

Cons:

That people forget to book you. The best tool doesn't work when you forget to use it.

Review

Pros:

The ease of use comparing to other used in previous organizations

Cons:

I like the software as it is at the moment.

Good for work planning

Pros:

Easy to input projects. Colour coding. Different methods of time allocation.

Cons:

When inputting lots of projects into hub planner over different periods of time, the staggered levels of them sometimes makes it difficult to read across the weeks.

Hub Planner Review

Pros:

Easy to enter hours. I guess that's really my only like. No real frills here

Cons:

Why can't I copy previous weeks to a future week. This should be a basic feature. I often have very similar weeks.

Bringing the teams together

Comments: Good

Pros:

Personalised planner , calendar for planning in advance and features which enable my seniors and my colleagues to assign and track where exactly i am working or beforehand check the schedule of the resource before sending the requisition for an assignment in spite of working in different cities all across the world map

Cons:

i am pretty new to the whole concept of hub planner and still exploring the broader benefits instead of just time booking . its a very user friendly product so i would need more time to rate the cons factor

Hub Planner

Pros:

Planning is already inserted in timesheet

Cons:

poor visibility in planning section (not able to see full title of a scheduled issue)