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About Parking Boss

Take control & create revenue with smart parking for apartments, condos, HOAs, & student housing with Parking Boss by Community Boss.

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Pros:

It is very simple and easy to use for our staff and residents, but is also easy to share with guests at our church.

Cons:

It too me to some time to understand how to navigate the violation aspect. Like actually imposing the violation.

Parking Boss ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.4/ 10

Parking Boss has an overall rating of 4.8 out of 5 stars based on 109 user reviews on Capterra.

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Filter reviews (109)

Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Parking is a breeze with this!

5.0 6 years ago

Comments: It makes me feel safer in my apartment because they use this, and we almost never have unwanted vehicles now!

Pros:

I love how easy it is to use. I like how we can access it no matter what time of day, and it's easy to set up.

Cons:

I can't figure out if its my phone or the software, but one of the two will crash every once in a while. Other than that, no complaints about this!

Patricia
Property Manager in US
Hospitality, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

great!

5.0 2 years ago

Pros:

helps manage and control the number of unauthorized vehicles.

Cons:

certain roll out processes are unclear.

james
director in US
Security & Investigations, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

tactical security

3.0 8 years ago

Comments: I think the program is good but it doesn't allow you to be more detailed on how cars are safelisted. There is no customization available. site needs to be able to hold more information so the company user can determine especially when towing

Pros:

easy to log on for customers

Cons:

not able to put the necessary info in for detailed processing

Community Boss Response

8 years ago

Hi James, We appreciate your feedback. We don't currently do tow tracking but this is something that is in our plans. If there's anything else you'd like to discuss that will make our product better and your job easier, please give us a call at 866-387-7275 Thanks!

Crystal
Manger Assistant in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best Access Verification Vehicle Software

5.0 2 years ago

Comments: This program has made our jobs so much easier in regard to properly enforcing and keeping track of all the vehicles in our private community.

Pros:

It is easy to be able to track the access verification of all vehicles in a private community with very strict rules. The app is smart to figure out if a license plate number that you input is close to a plate that may have been inputted incorrectly by the resident.

Cons:

We have very strict rules and parking guidelines that took extra time to implement correctly for residents to easily input vehicle information with no hiccups.

Brenda
Property Manager in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Parking boss review

4.0 2 years ago

Comments: It is an exceptional product

Pros:

The reports, the control of vehicles per resident at the parking lot

Cons:

Parking activity, control of vehicles on the property

Natali
Assistant Manager in US
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use

5.0 2 years ago

Pros:

Field Agent is a great option to notify any irregular vehicle.

Cons:

I'm still learning all the options. Maybe I can answer that question in a few months.

Debi
Community Manager in US
Management Consulting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

HOA Parking Management

4.0 2 years ago

Comments: Good

Pros:

Easy Online access, willingness to meet with the Board of Directors to explain the program, weekly reports sent via email.

Cons:

Unfortunatley, this product did not work for my small HOA community as there was no one available to monitor.

Verified Reviewer
Verified LinkedIn User
Real Estate, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

I am living in big society so i am evaluating this software for my society

4.0 7 years ago

Pros:

I can resolve problem visitor or guest parking problem.Parking manager have proper information of all parking.

Cons:

I dont thing there any problem in this software.i can better explain once i implement the same for my society.

Verified Reviewer
Verified LinkedIn User
Real Estate, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Guest Parking is a breeze

5.0 6 years ago

Pros:

Parking Boss makes it super easy to register your car if you are a guest visiting a friends apartment complex. Just scan the QR, punch in your plate number and you are good!

Cons:

You have to punch in your plate number every time you park there. It would be nice if you only had to do this once.

Verified Reviewer
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Pretty good so far...

5.0 6 years ago

Pros:

The functionality is easy to use and their customer service is exceptional.

Cons:

There isn't an app so that's a bummer but other than that, it's great!

Jeff
Owner in US
Security & Investigations, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Top Notch Software and Support

5.0 6 years ago

Comments: I have nothing but good things to say. Again, this software and support from Parking Boss has differentiated us from other security patrol companies in our area. We are to the point now where we won't take on a client that has parking issues that doesn't use Parking Boss.

Pros:

After researching parking enforcement softwares, Parking Boss seemed like a no-brainer. I am owner of a security franchise. We were previously tracking parking violations in communities using Google Sheets. It was a disaster. Parking Boss has not only allowed us to secure more properties, it cuts time off of patrols at properties that have parking issues. I am the owner of a small security franchise, and since recommending Parking Boss to other franchisees, they have adopted it as well. I will continue to do so.

Cons:

The only downfall I've seen so far is the lack of multiple thresholds for clients with multiple types of parking violations, but Parking Boss is going to be implementing this shortly.

Gabrielle
Assistant Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

PARKING BOSS IS THE BEST PARKING SOLUTION FOR OUR CONDO ASSOCIATION

5.0 6 years ago

Pros:

Before we had had parking boss we were having issues where residence could not find parking.There are a lot of businesses and shopping centers in our area and their clients would park their vehicles on our property.Parking boss gave us the tools (parking stickers and their online software) to identify residents and guest so we now know which vehicle should be on our property and which one is not allowed. Our residence now have plenty of places to park because unregistered vehicles get towed.

Cons:

There is nothing I don't like about Parking Boss.

Samantha
Property Manager in US
Management Consulting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

In control -Like a BOSS

5.0 4 years ago

Comments: We are able to identify the violators much more quickly with the system. The smart decal is important because you can scan it and get all of the information you need.

Pros:

The fact that you can use multiple ways to search and find users is important. You may have the license plate but not the unit number. This just ties everything into one which makes it a breeze to navigate.

Cons:

It too me to some time to understand how to navigate the violation aspect. Like actually imposing the violation. But once you learn, its pretty simple. And if you come across a problem. You can always call or email for immediate help.

Colin
Assistant Property Manager in US
Real Estate, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Love Parking Boss

5.0 6 years ago

Pros:

Parking Boss has made an easy-to-use software interface that we can share with other "agents", teams, and residents alike, to manage the parking lot here at our property.

Cons:

Wish that it could scan license plates and read them!

Community Boss Response

6 years ago

Hi Colin, thanks for the review! As for scanning/reading license plates, stay tuned - I think you're gonna love what we're working on right now!

Andrew
Manager in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great Solution for HOA Parking

5.0 6 years ago

Pros:

I love being able to address issues brought to me by community members on the spot from my dashboard. Previously, I had to call a patrol company, wait for an answer, and then return the call to the resident. I love efficiency!

Cons:

I wish on my admin dashboard, I could safelist a vehicle with the member's code in addition to my special permit functionality. Sometimes with less technologically inclined clients, I end up safe listing on their behalf.

jennifer
Community Manager in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Community Manager Perspective

4.0 4 years ago

Comments: I manage HOA communities and use this at one property right now. We love it, and even though it is having issues now, the CS team is working on it, and helping us resolve the matter.

Pros:

this product was very user friendly, and was easy to train on.

Cons:

only complaint is when it doesn't allow my residents to safelist

TRACI
manager in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

PARKING BOSS A GREAT PROPERT MANAGMENT TOOL

5.0 4 years ago

Comments: MY TOWING CO. AND TEAM LIKE THIS SYTEM.. IT MAKES PROPERTY MANAGEMENT EASIER.

Pros:

EASY TO NAVIGATE AND GREAT FOR OUR DRIVERS OUT PATROLING PROPERTIES JOB EASIER

Cons:

CANT THINK OF ANY OTHER THAN RESIDENTS OF PROPERTIES NOT REGISTARING VEHCLES .. WHEN STICKERS ARE SENT THERE SHOULD BE CLEAR INTRUCTIONS FOR THEM(INSTRUCTIOS FOR DUMMIES) THEY THINK THEY PUT A STICKER ON CAR AND IT MAGICLY APPEARS IN PARKING BOSS.

Kathy
Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

So thrilled to have found the Parking Boss software

5.0 4 years ago

Comments: [SENSITIVE CONTENT HIDDEN] was our Representative and from the very beginning was extremely responsive, presented the product successfully via zoom and made getting started super easy. Using this software has made our efforts to keep track of guests, keep out trespassers, cite violations accordingly, get reports and keep a history of all activity quite seamless. Parking Boss is quick to respond if we need assistance. They also help our Security Company perform their patrols effectively.

Pros:

Super user friendly for me as Administrator and for our residents.

Cons:

Have nothing bad to say about this product.

Adrian
Senior Leasing consultant in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Incredibly useful to manage parking

5.0 4 years ago

Pros:

I love that our parking attendant is able to have all information while out monitoring the community.

Cons:

Everything is great, we have not had any issues with parking boss

Jeannette
Community Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Positive experiences

5.0 4 years ago

Pros:

It's user friendly, easy to search and check reports.

Cons:

It doesn't email expiration reminders and you can't search by name nor contact information.

Jessica
Leasing Professional in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Parking Boss

5.0 4 years ago

Pros:

Easy to use and convenient. Available when needed. Can be used anytime.

Cons:

Longer times for parking for guest will be great

Rajesh
Treasurer in US
Utilities, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Takes the pain out of parking management

5.0 6 years ago

Comments: We use to manage the guest parking spots in the community. Visitors are able to easily register and it does the notifications and tracking of the parking and send alerts promptly. On the admin side its easy to manage and look at history of violators and specific vehicles.

Pros:

Ease of navigation User Experience Feature set

Cons:

Faster Reporting Error checking for invalid inputs from users

Marc Jon
Security Manager in US
Used the Software for: 1+ year
Reviewer Source

parking boss is an excellent tool to govern parking

5.0 8 years ago

Pros:

records all types of records for permits, citations, tows, etc. all at the fingertips of the user. history of both vehicle cites and residential cites and permits on in one place

Cons:

since our cite "refreshes" at the beginning of the year (Dec 31 at 23:59.59), it would be nice if this could be automatic. (each resident is "clean slated")

Marc Jon
Security Manager in US
Security & Investigations, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

PARKING BOSS is all you need for regulating parking

5.0 7 years ago

Comments: we (my department) went from spending 2-4 hours a night logging info to 30 minutes.

Pros:

Easy to use from a smartphone, instant updates, and organizes like a dream. Finding addresses, license plate numbers, tag numbers, etc can be done in seconds, even at night.

Community Boss Response

7 years ago

Thanks a lot for your positive review Marc Jon! Please let us know how we can be better. Joel

Sandy
Senior Property Manager in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

From start to finish excellent application

5.0 8 years ago

Comments: I manage a townhome community the only allows 2 vehicles per unit to be parked in the community and very limited guest parking. Some units had 3, 4 & even 5 vehicles at their unit and we had to get this under control so that every resident had 2 spaces to park their vehicles. Parking Boss was the solution with the bar coded sticker and the Guest Parking Attendant. Our parking issues have been solved thanks to Parking Boss!

Pros:

Simplicity

Cons:

I would like better reporting and pulling of data such as emails or by name.