Average Ratings
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Overall4.6 /5
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Ease of Use4.6 /5
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Customer Service4.8 /5
About Sender
Sender makes it easy for e-commerce marketers to send effective automated marketing emails and drive more revenue.
Learn more about SenderShowing 90 reviews
George Y.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/02/2019
"Owner"
Pros: Easy to use, once you understand send flow.
Cons: Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.
- Reviewer Source
- Reviewed on 25/02/2019
Dawn W.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 31/05/2018
"Just started to use Sender but very impressed with our experience so far"
Pros:
Easily accessible, easy to understand live chat support when needed.
GDPR compliant. Intuative design facility.
Cons: Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months
- Reviewer Source
- Reviewed on 31/05/2018
Ann N.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/06/2017
"Love customer support team. Always received the best support!"
Comments: Easy tools to use
Pros:
Intuitive
Anchoring functionality
Simple yet effective layout
Easy to drop and drag different boxes to build templates
Excellent customer support!
Vendor Response
by Sender.net on 27/06/2017
Thank-you Ann. Always happy to help you!
- Reviewer Source
- Reviewed on 27/06/2017
Clifford W.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/04/2021
"What I liked About Sender"
Comments: Overall experience: An elegant, easy-to-use software with a great little auto follow-up feature.
Pros: The drag and drop features of creating campaigns were easy and intuitive
Cons: Setting up SPF record was a little challenging
- Reviewer Source
- Reviewed on 16/04/2021
Christian H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/04/2021
"Easy to get started"
Comments: I did my first newsletter and it went as smooth as velvet.
Pros: Designed for intuitive use. no IT savvyness required.
Cons: No actual complaints. Would love to use TIMER for free.
- Reviewer Source
- Reviewed on 07/04/2021
Dina D.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/05/2018
"Very easy to learn and use."
Pros:
User friendly, great features in free model. You dont loose your time.
More suprising: the great and fast support.
Cons: All good till now. After analysing several solutions in the market, sender was the one that accomplish my current needs.
- Reviewer Source
- Reviewed on 07/05/2018
Jay R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/08/2017
"Good Software"
Pros: Customer support is best I ever seen in any email marketing company. You are one of them. It's also easy to use.
Cons: Need to work on templates and designs. You need to work on Features & Functionality. Hope you will improve.
- Reviewer Source
- Reviewed on 28/08/2017
Lan anh V.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/06/2020
"General assessment"
Pros: Simple software, easy to use. The rate of emails to the main mailbox is high, I am very satisfied.
Cons: Upload customer list is small, but the number of emails sent is a lot
- Reviewer Source
- Reviewed on 05/06/2020
Roger B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/08/2017
"Seems perfect!"
Comments: Competitive pricing, fast user support and easy UI.
Pros: Essentially 3 things. First is the ease of use - a much smoother interface compared to YMLP which I have used for a few years. Second, the support - super, almost immediate response via the chat window. Third-pricing - very competitive for small businesses like mine using less than a 5,000 person mailing list.
- Reviewer Source
- Reviewed on 01/08/2017
Chanwit K.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/03/2021
"Sender email sender for promotion & newsletter"
Comments: We just started our business so we are looking for newsletter and promotional email sender. Sender's free tier is quite a beautiful solution for a new company like us.
Pros: Easy to organize subscriber in group and create a campaign for each group
Cons: The verification process of the account a bit confused. But live chat is the best for solving my problem
- Reviewer Source
- Reviewed on 30/03/2021
Aniket G.
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Overall Rating3 /5
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Ease of UseUnrated
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Features & FunctionalityUnrated
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: GetApp
- Reviewed on 29/10/2018
- Reviewer Source
- Source: GetApp
- Reviewed on 29/10/2018
Shashank C.
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Overall Rating3 /5
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Ease of UseUnrated
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Features & FunctionalityUnrated
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: GetApp
- Reviewed on 22/10/2018
- Reviewer Source
- Source: GetApp
- Reviewed on 22/10/2018
Kapil V.
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Overall Rating3 /5
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Ease of UseUnrated
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Features & FunctionalityUnrated
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: GetApp
- Reviewed on 04/10/2018
- Reviewer Source
- Source: GetApp
- Reviewed on 04/10/2018
Gaynor F.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/04/2019
"Excellent customer support!"
Pros: This software is easy to use. When you're new to something, this makes the learning process efficient.
Cons: I'm still quite new to this software so haven't come across anything I don't like so far.
- Reviewer Source
- Reviewed on 01/04/2019
Mohammad mehdi S.
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/02/2021
"A user-friendly and economic email-campaign sender!"
Comments:
I am generally satisfied with the service.
It is a budget campaign-sender and is suitable for customers from low-income countries and small businesses.
Pros: Simplicity, generous 2500 subscribers on free plan, suitable prices for non-free plans, Being light and straightforward.
Cons:
1- The word processor is fairly basic and need to be improve. I had tough time typing in my native language (Persian: Right to Left). For the campaign I sent recently I had to put figures in the middle of sentence to make sure the figures keep their position in the line.
2- Navigation to the list of subscribers is not easy. For example, I have 1812 subscribers. There is an indicator of 1-10 of 1812. so, by one click I only can see next page 11-20 of 1812. what if I would like to see the last 20 subscribers added recently. if you put the page number beside the indicator, I would see how many pages are there and by entering a page number I would easily move the desired spot in the list.
3- the report on sent campaign can be more advanced.
- Reviewer Source
- Reviewed on 01/02/2021
James R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/07/2020
"Best Value for the Money"
Pros: One of the best things is the cost when compared to what we were using before we have saved money after the first week of use. Its fantastic for our e-commerce clients and they love it, it becomes a great service that has become part of our routine offering
Cons: Took a while to get some information about sender reputation but that was because our team didn't follow up.
- Reviewer Source
- Reviewed on 28/07/2020
Farhan K.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/03/2020
"The Best auto email marketing out there"
Pros: very intuitive, easy to navigate, simple to design emails on the go.
Cons: not much few minor glitches which are not stopping me to do my work.
- Reviewer Source
- Reviewed on 16/03/2020
Ali H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 31/05/2018
"I have used this software for almost two months and we had no issues since then"
Comments: We use it to send our marketing emails. and some of our transactional emails
Pros:
easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c
Cons:
There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.
Vendor Response
by Sender.net on 05/06/2018
Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.
- Reviewer Source
- Reviewed on 31/05/2018
Milad N.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/04/2020
"Perfect Support"
Comments: easy to use
Pros: This service is very easy to use, and they have very kindly support team.
Cons: sender. net have not mobile app like mailchimp, also notify in my phone.
- Reviewer Source
- Reviewed on 18/04/2020
Verified Reviewer
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/11/2017
"Easy to use. I've implemented my newsletter in seconds!"
Comments: I implement my newsletter in seconds.
Pros: Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!
Cons: I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.
Vendor Response
by Sender.net on 09/11/2017
Hello there,
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!
- Reviewer Source
- Reviewed on 08/11/2017
Adina Z.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/06/2020
"Thanks for support"
Comments: /
Pros: [SENSITIVE CONTENT HIDDEN] helped me verify my email, we had an issue with code, and he did a great and fast job. [SENSITIVE CONTENT HIDDEN] is rockstar. Thanks a lot
Cons: I'm just starting out with sender, but I love your customer support
- Reviewer Source
- Reviewed on 16/06/2020
Paul B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/04/2020
"Like mailchimp in the old days"
Comments: I needed a sales automation system for a startup that inexperienced users could easily set up and manager
Pros: So easy to use, great templates, full feature set and sales automation with the free version
Cons: I Actually really enjoying using it and have been able to get the job done quickly
- Reviewer Source
- Reviewed on 22/04/2020
Milad R.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/02/2019
"Good Support"
Comments: Good and easy email marketing service with good price
Pros:
good supporting
low price
easy to use
multiple plan for choose
Cons:
not support Persian language as well as
not support validation Email
poor analysis compare to other Service
- Reviewer Source
- Reviewed on 27/02/2019
Cristian S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/02/2019
"Live chat support takes your queries seriously"
Pros: Their support system guided me to receive exactly the service I needed and how to achieve this.
Cons: Too much orange. Just, nothing really to criticize but design could've been less orange.
- Reviewer Source
- Reviewed on 25/02/2019
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/01/2021
"Cool Features and Pricing"
Pros: I love it cos the price suit my budget and the features are cool
Cons: They should add landing page designer and allow web form without title
- Reviewer Source
- Reviewed on 27/01/2021