Average Ratings

  • Overall
    4.6 /5
  • Ease of Use
    4.6 /5
  • Customer Service
    4.8 /5

About Sender

Sender makes it easy for e-commerce marketers to send effective automated marketing emails and drive more revenue.

Learn more about Sender

Showing 90 reviews

George Y.
Owner
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/02/2019

"Owner"

Pros: Easy to use, once you understand send flow.

Cons: Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.

  • Reviewer Source 
  • Reviewed on 25/02/2019
Dawn W.
Fundraising Support
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/05/2018

"Just started to use Sender but very impressed with our experience so far"

Pros: Easily accessible, easy to understand live chat support when needed.
GDPR compliant. Intuative design facility.

Cons: Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months

  • Reviewer Source 
  • Reviewed on 31/05/2018
Ann N.
HR Specialist
Government Administration, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/06/2017

"Love customer support team. Always received the best support!"

Comments: Easy tools to use

Pros: Intuitive
Anchoring functionality
Simple yet effective layout
Easy to drop and drag different boxes to build templates
Excellent customer support!

Vendor Response

by Sender.net on 27/06/2017

Thank-you Ann. Always happy to help you!

  • Reviewer Source 
  • Reviewed on 27/06/2017
Clifford W.
Direvtor's Executive Assistant
Automotive, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 16/04/2021

"What I liked About Sender"

Comments: Overall experience: An elegant, easy-to-use software with a great little auto follow-up feature.

Pros: The drag and drop features of creating campaigns were easy and intuitive

Cons: Setting up SPF record was a little challenging

  • Reviewer Source 
  • Reviewed on 16/04/2021
Christian H.
Managing Partner
Management Consulting, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/04/2021

"Easy to get started"

Comments: I did my first newsletter and it went as smooth as velvet.

Pros: Designed for intuitive use. no IT savvyness required.

Cons: No actual complaints. Would love to use TIMER for free.

  • Reviewer Source 
  • Reviewed on 07/04/2021
Dina D.
Quality Diretor
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/05/2018

"Very easy to learn and use."

Pros: User friendly, great features in free model. You dont loose your time.
More suprising: the great and fast support.

Cons: All good till now. After analysing several solutions in the market, sender was the one that accomplish my current needs.

  • Reviewer Source 
  • Reviewed on 07/05/2018
Jay R.
Director
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/08/2017

"Good Software"

Pros: Customer support is best I ever seen in any email marketing company. You are one of them. It's also easy to use.

Cons: Need to work on templates and designs. You need to work on Features & Functionality. Hope you will improve.

  • Reviewer Source 
  • Reviewed on 28/08/2017
Lan anh V.
Marketer
Education Management, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/06/2020

"General assessment"

Pros: Simple software, easy to use. The rate of emails to the main mailbox is high, I am very satisfied.

Cons: Upload customer list is small, but the number of emails sent is a lot

  • Reviewer Source 
  • Reviewed on 05/06/2020
Roger B.
President
Marketing & Advertising, Self Employed
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/08/2017

"Seems perfect!"

Comments: Competitive pricing, fast user support and easy UI.

Pros: Essentially 3 things. First is the ease of use - a much smoother interface compared to YMLP which I have used for a few years. Second, the support - super, almost immediate response via the chat window. Third-pricing - very competitive for small businesses like mine using less than a 5,000 person mailing list.

  • Reviewer Source 
  • Reviewed on 01/08/2017
Chanwit K.
Co-founder & CEO
Computer Software, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 30/03/2021

"Sender email sender for promotion & newsletter"

Comments: We just started our business so we are looking for newsletter and promotional email sender. Sender's free tier is quite a beautiful solution for a new company like us.

Pros: Easy to organize subscriber in group and create a campaign for each group

Cons: The verification process of the account a bit confused. But live chat is the best for solving my problem

  • Reviewer Source 
  • Reviewed on 30/03/2021
Aniket G.
  • Overall Rating
    3 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/10/2018
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/10/2018
Shashank C.
  • Overall Rating
    3 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 22/10/2018
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 22/10/2018
Kapil V.
  • Overall Rating
    3 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 04/10/2018
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 04/10/2018
Gaynor F.
Instructor
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/04/2019

"Excellent customer support!"

Pros: This software is easy to use. When you're new to something, this makes the learning process efficient.

Cons: I'm still quite new to this software so haven't come across anything I don't like so far.

  • Reviewer Source 
  • Reviewed on 01/04/2019
Mohammad mehdi S.
SEO and Co-Founder at iranpuyesh.ir
E-Learning, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 01/02/2021

"A user-friendly and economic email-campaign sender!"

Comments: I am generally satisfied with the service.
It is a budget campaign-sender and is suitable for customers from low-income countries and small businesses.

Pros: Simplicity, generous 2500 subscribers on free plan, suitable prices for non-free plans, Being light and straightforward.

Cons: 1- The word processor is fairly basic and need to be improve. I had tough time typing in my native language (Persian: Right to Left). For the campaign I sent recently I had to put figures in the middle of sentence to make sure the figures keep their position in the line.
2- Navigation to the list of subscribers is not easy. For example, I have 1812 subscribers. There is an indicator of 1-10 of 1812. so, by one click I only can see next page 11-20 of 1812. what if I would like to see the last 20 subscribers added recently. if you put the page number beside the indicator, I would see how many pages are there and by entering a page number I would easily move the desired spot in the list.
3- the report on sent campaign can be more advanced.

  • Reviewer Source 
  • Reviewed on 01/02/2021
James R.
CMO
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/07/2020

"Best Value for the Money"

Pros: One of the best things is the cost when compared to what we were using before we have saved money after the first week of use. Its fantastic for our e-commerce clients and they love it, it becomes a great service that has become part of our routine offering

Cons: Took a while to get some information about sender reputation but that was because our team didn't follow up.

  • Reviewer Source 
  • Reviewed on 28/07/2020
Farhan K.
Owner
Transportation/Trucking/Railroad, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/03/2020

"The Best auto email marketing out there"

Pros: very intuitive, easy to navigate, simple to design emails on the go.

Cons: not much few minor glitches which are not stopping me to do my work.

  • Reviewer Source 
  • Reviewed on 16/03/2020
Ali H.
CTO
11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 31/05/2018

"I have used this software for almost two months and we had no issues since then"

Comments: We use it to send our marketing emails. and some of our transactional emails

Pros: easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Cons: There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.

Vendor Response

by Sender.net on 05/06/2018

Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

  • Reviewer Source 
  • Reviewed on 31/05/2018
Milad N.
CEO
Education Management, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/04/2020

"Perfect Support"

Comments: easy to use

Pros: This service is very easy to use, and they have very kindly support team.

Cons: sender. net have not mobile app like mailchimp, also notify in my phone.

  • Reviewer Source 
  • Reviewed on 18/04/2020
Verified Reviewer
Grafica Pubblicitaria
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/11/2017

"Easy to use. I've implemented my newsletter in seconds!"

Comments: I implement my newsletter in seconds.

Pros: Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

Cons: I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

Vendor Response

by Sender.net on 09/11/2017

Hello there,
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!

  • Reviewer Source 
  • Reviewed on 08/11/2017
Adina Z.
CEO
E-Learning, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/06/2020

"Thanks for support"

Comments: /

Pros: [SENSITIVE CONTENT HIDDEN] helped me verify my email, we had an issue with code, and he did a great and fast job. [SENSITIVE CONTENT HIDDEN] is rockstar. Thanks a lot

Cons: I'm just starting out with sender, but I love your customer support

  • Reviewer Source 
  • Reviewed on 16/06/2020
Paul B.
Account Manager / Digital Strategist
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/04/2020

"Like mailchimp in the old days"

Comments: I needed a sales automation system for a startup that inexperienced users could easily set up and manager

Pros: So easy to use, great templates, full feature set and sales automation with the free version

Cons: I Actually really enjoying using it and have been able to get the job done quickly

  • Reviewer Source 
  • Reviewed on 22/04/2020
Milad R.
Digital Marketing
E-Learning, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/02/2019

"Good Support"

Comments: Good and easy email marketing service with good price

Pros: good supporting
low price
easy to use
multiple plan for choose

Cons: not support Persian language as well as
not support validation Email
poor analysis compare to other Service

  • Reviewer Source 
  • Reviewed on 27/02/2019
Cristian S.
teacher, author.
E-Learning, 501-1,000 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/02/2019

"Live chat support takes your queries seriously"

Pros: Their support system guided me to receive exactly the service I needed and how to achieve this.

Cons: Too much orange. Just, nothing really to criticize but design could've been less orange.

  • Reviewer Source 
  • Reviewed on 25/02/2019
Verified Reviewer
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/01/2021

"Cool Features and Pricing"

Pros: I love it cos the price suit my budget and the features are cool

Cons: They should add landing page designer and allow web form without title

  • Reviewer Source 
  • Reviewed on 27/01/2021