--- description: Discover the benefits and disadvantages of Confluence. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.co.uk/software/136446/confluence Page: 1 / 148\ Next: [Next page](https://www.capterra.co.uk/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3671 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3671 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Content Publishing Options - Diagramming - Digital Asset Management - Document Capture - Document Management - Document Storage - Documentation Management - Feedback Management - File Sharing - Full Text Search - Goal Management - Ideation - Knowledge Base Management - Knowledge Management - Marketing Calendar - Meeting Management - Mobile Access - Prioritisation - Process/Workflow Automation - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Project Tracking - Resource Management - Self Service Portal - Status Tracking - Strategic Planning - Task Progress Tracking - Templates - Text Editing - Unified Directory - User Management - Visualisation - Workflow Management ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.co.uk/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software) ## Alternatives 1. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5738 reviews) 2. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28450 reviews) 3. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17519 reviews) 4. [OneDrive](https://www.capterra.co.uk/software/161304/onedrive) — 4.5/5 (12661 reviews) 5. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14053 reviews) ## Reviews ### "Without a doubt the no1 wiki out there." — 4.0/5 > **Phil** | *29 November 2025* | Design | Recommendation rating: 9.0/10 > > **Pros**: So fast. It's the industry standard for tech people. Personally nothing does what Confluence does. I've tried all the alternatives and nothing comes close. > > **Cons**: Other users find it a little hard at time, but with training this can be overcome. The learning curve is steep for low level users. > > Love it. Can't imagine working without it. I can dump all my work in there, invoke other users, collab on design, embed Figma and micro board on single pages. It's like my brain in one place. ----- ### "Collinson is a power user of Confluence" — 5.0/5 > **Faz** | *13 January 2026* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: For us at Collinson, Confluence has become a staple due to a number of reasons. Firstly it's super easy to use and understand and then some of the features and how they have improved over time has been great for us. > > **Cons**: I don't think it's the cheapest software in terms of what it does it's got a a lot of value but for teams which are large it can become costly. > > Overall we love it, we use it a lot in our product a tech teams we've found that the customer support is super responsive in getting back to us regarding any software issues which we may have which have been very few. ----- ### "Great for team collaboration but need built in AI development" — 5.0/5 > **Alex** | *5 July 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: As an Admin, I was capable of accessing the spaces and there is role based access. Also, can set up the permissions per user. Confluence has structured documentation and has version control, if someone accidentally delete something on file, you can easily retrieve. > > **Cons**: It has no built in AI compared to other platform. Lacks AI-powered auto-suggestions or intelligent filters seen in tools like Notion AI ----- ### "Confluence : Practical review of collaboration, clarity and constraints" — 5.0/5 > **Shameek** | *5 April 2025* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: I use Confluence as a knowledge database in integration with JIRA. It helps me collaborate with my wider team on several topics easily. > > **Cons**: It can be overwhelming for the new users as it is for the new joinees in my team. I usually have to schedule training sessions to get them up and running with the tool > > I’ve used Confluence extensively to document processes, manage project knowledge, and collaborate across cross-functional teams. I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful tool, I’ve also navigated challenges like permission settings and formatting quirks, which taught me the importance of structure and clear organisation in shared knowledge bases. ----- ### "Great for documentation, templates, automation, integrations and more\!" — 4.0/5 > **Mark** | *2 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Confluence is a great product for managing documentation. It is very easy to integrate JIra into pages and templates can be added to save time and provide continuity with documentation. There is also the option to integrate many tools and add extra functionality via Marketplace, overall we find it a great companion for Jira and managing both internal and external documentation. > > **Cons**: One small drawback is that a draft page can not be edited by others before it is published, this isn't a problem for internal documentation but it would be good if this was possible when doing external documentation, however, there are a number of workarounds where a page can be hidden from the main menu until it's ready to make live. > > We find Confluence easy to use, it's straightforward to create a clear structure and using templates makes it easy to setup a new page quickly. Another create improvement recently has been with Automation, this is a powerful way to easily and quickly setup a workflow based on certain conditions. We have been using Confluence for over 5 years and would highly recommend. ----- Page: 1 / 148\ Next: [Next page](https://www.capterra.co.uk/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data