17 years helping British businesses
choose better software
About dotloop
Dotloop is the only complete real estate transaction management software that enables brokers, agents and teams to closes deal faster.
It has useful integrations with digital signatures, and more.
I am still learning, but still trying to figure out how to delete a function. RIght now that is the only thing I am struggling with.
Filter reviews (652)
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Filter reviews (652)
Alternatives Considered:
An essential for a real estate agents!
Comments: Excellent!!
Pros:
The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file.
Cons:
I have to add an email for each roll including the opposite party which I don’t have access to
Alternatives Considered:
Making Transaction Management Manageable
Comments: As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.
Pros:
Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.
Cons:
Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.
Great and affordable.
Comments: Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents.
Pros:
Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable.
Cons:
I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint.
It's Okay....
Comments: I has to use this software while I was on a team. I was happy when I left the team and didn't have to use this any longer. I'm sure it's a good program, just not to my liking. I had to figure out how to use other programs of this type, and this one I just couldn't get it right.
Pros:
dotloop does allow for file sharing, but I found it to be just a little confusing. I just never really got the hang of it. I like other programs much better.
Cons:
To me, dotloop was way too confusing. I don't like this software since I found it not to be very user friendly. I know that other people I have worked with like this software, but I could never quite fully figure it out. Not in my top 10.....
dotloop Response
4 years ago
Hi Gina, thanks for taking the time to share your feedback regarding dotloop. I'm sorry to hear that you did not have the best experience in using our software. I know there's a learning curve whenever people switch to a new product. With that in mind, I'm curious, did you go through any of our on-boarding videos? Thanks, Nick Wright Customer Marketing Manager
Dotloop user for over a decade
Comments: I haven’t encountered any inconvenience’s for myself or my clients on Dotloop this far. I’ve been a user for over a decade. The consistency has been outstanding.
Pros:
Ease of use! It is easy to set up for my clients and the software makes it easy with clear prompts for my clients! It by far beats any other software I’ve tried.
Cons:
There isn’t anything I’ve disliked this far. I’m not very, “tech savvy,” but the folks at Dotloop have made it very easy for me to learn.
An invaluable tool to manage documents in a transaction
Comments: In a word, excellent. It made my office experience truly paperless and enabled me to develop a system to manage documents and monitor transactions with ease.
Pros:
When I joined my current office I was told that they were paperless. I had heard that before in other environments and didn't believe it one bit. With dotloop that statement is absolutely true: I have no folders, no files in my work area other than what I'm currently working on. Everything is uploaded, managed and saved in dotloop in a manner that is more user-friendly than my previous thick folders of loose documents.
Cons:
dotloop does have a learning curve. Depending on your needs and wants, that curve can be gentle or steep. I'm very adept at using software and hardware, so I'm able to use dotloop almost to its max capability. But there are agents in our office who struggle to understand the concept of how to best use the program and even how to navigate it.
Dootloop FTW!
Comments: Overall experience has been phenomenal. My company offers other signing software for free but I'd rather pay for Dotloop. That says a lot!
Pros:
I like how you can manage multiple projects within Dotloop. I also like how you can handle multiple documents organized within a project. It's been essential for my real estate business
Cons:
Logging in! I always forget my password. Lol, honestly, there isn't much to dislike about Dotloop.
Making tenant lease signing easy for the SFH landlord!
Comments: Huge time savings when interfacing with my tenants for all lease related signing, initialing, authenticating, and sharing. Excellent.
Pros:
Ease of use and the ability to edit a document after it has been partially signed by tenants and sign it myself.
Cons:
When first creating a loop name, the software prompts for the address of the property. Would be better to just prompt "Loop Name".
dot Loop sign and send
Comments: Overall experience was great. It helped me close on a home from out of state.
Pros:
Very convenient to get signatures for documents.
Cons:
Sometimes it’s difficult to know if you’re done signing.
An incredible time saving tool
Comments: Used it for all of my digital signatures during our house buying process.
Pros:
Super Easy to use, very clear and concise.
Cons:
Only dislike i had was that i hadnt been using it years ago
Alternatives Considered:
DotLoop is My Go To!
Comments: Overall, it is my preferred platform!
Pros:
DotLoop has it all! You can do everything you need to in one system and it is so convenient! Signature platform, transaction management - it is great!
Cons:
Sometimes the signature fields and templates can be a little clunky, but with practice you get the hang of it and it is not a large inconvenience.
Alternatives Considered:
Am absolute necessity in my everyday routine
Comments: This software is amazing. It allows you to get verified signatures from anyone digitally. It has great organizational options to keep all documents from one client all together. It makes document management and transaction management easy. It even allows you to create templates so your documents will be prepped and saved for every client and will auto fill the information as needed.
Pros:
This makes e signing documents so easy! It prompts the client where to sign, you can include explanations, and it allows you to track if they have viewed documents or worked on them.
Cons:
I will say sometimes, for tech adverse clients they struggle to fill out fields or how to complete/save a form. They will fill everything out and not click “done signing” and the document will not auto save.
Love it but don't like that Zillow owns it :(
Comments: It's been great other than the Zillow buyout.
Pros:
I love almost everything about it - there are quite a few features that would be nice to add, but overall it's my favorite
Cons:
The thing I like least is that Zillow owns it now. Everyone in my company is leaving DotLoop because of the conflict of interest and the way Zillow has stabbed us in the back as agents. Concerned that our customer's data is no longer private and they are discouraging our clients from using us as professionals. For that reason, I don't know how long I will stay with it. :(
Keeping me and my clients in the loop!
Comments: Of all the real estate technology, software, tools, apps available and there are thousands I’m sure, Dotloop is by far my most important tool as a real estate agent. When I first started my real estate career I literally had no idea what documents I needed to complete. My brokerage offered dotloop to all its agents. So I added my first loop, selected the option for residential seller, and voila—all the forms that I needed to have complete were right there in front of me. Had I not had dotloop, I would not have been able to complete that first deal on my own. I had never been shown what paperwork was needed. And it was so easy to use. Everything I needed was right there and so easy to use. I have since changed brokerages and dotloop made the swap super easy. I’m a bit of a tech geek and want to know all the features a software provides. So I always check for user manuals. And I loved that they offer a PDF manual. I later learned about the Certified Looper Course. I enrolled and completed the course and received my certification. The tips and tricks I learned in this course had saved me countless hours managing my transactions. I can’t say enough good things about this software. It’s my most important tool.
Pros:
Most liked features include: Ease of use for user and their clients; secure; ability to add new interactive forms; export client contact information; integration with Zillow, Gmail, etc.; Co-Op docs; AUTOFILL;
Cons:
A feature that I would like to see added is within each loop you have a calendar tab that you can select. Once selected you see 3 full calendar months- the entire current months calendar, previous month and following month. You can toggle back to previous months or ahead to future months. The calendar shows all the key dates related to that loop both past and present. It pulls all the key dates from all the forms within the loop to give you a birds eye view of deadlines, expirations, etc. For example, a buyer loop would show the date offer was made, offer expiration date and time, offer accepted date, inspection period from start day to final day, anticipated closing date, financing contingency dates, extension periods, final walkthru date, Date of appraisal, Warranty start and end dates, etc. The system would provide you and your client with email and or text alerts for upcoming or expired dates. One click and you see a 3 month view of all the key dates for that loop.
Great for teams & assistants
Comments: Dotloop helps us stay accountable, dependable, and flexible with streamlined systems.
Pros:
We are a team of three agents and one assistant. We work remotely most of the time and our assistant works from home. Dotloop helps us to all stay in the 'loop' with new listings and sales. We are able to work from anywhere with an internet connection. The phone app allows us to work without a computer! We have the ability to set up custom templates with all of the documents we want each agent to use during all listings and sales. It also integrates with our CRM for easy importing of contacts.
Cons:
The app could use some additional features but the lacking features are definitely not enough of a hindrance to keep us from using it on a daily basis.
dotloop Response
5 years ago
Hi Renee -- thanks for leaving us such a wonderful review! It's great to hear how the mobile app is helping your team manage your transactions. And we're thrilled to hear that you're connecting dotloop to your CRM to streamline the transaction management flow. Helping you integrate with other real estate software is a priority here, and your review reaffirms the work we put into our API efforts and partnerships. Thanks again Renee!
Dotloop is a Must Have for Realtors Everywhere
Comments: Dotloop is an excellent program for real estate transaction management. It enables a Realtor to create a Loop (like a folder) and manage the real estate deal or prospect from beginning to end. It is intuitive, user-friendly and simple to learn. Dotloop has everything a Realtor needs to create documents, get them signed, and ready for compliance review, all in one easy program.
Pros:
Dotloop is easy to use and has features that Realtors cannot live without. From drafting forms with ease to collecting electronic signatures to compliance, Dotloop has it all. Dotloop integrates easily with many other Realtor software programs and tools. And, Dotloop is a much better value when compared with competitors.
Cons:
Areas for improvement - the ability to search for a loop by Contact name, the ability to do reporting, the ability for two or more signers to use the same email address for e-signatures. Often times couples or family members share an email account. Asking a buyer or seller to create another email account for the purposes of signing often results in a long explanation and frustration on the part of the customer.
Use it everday
Comments: I have found dotloop pretty easy to use. I appreciate having templates at my fingertips and that I can create folders within each file to keep documents sets separated and me, better organized.
Pros:
Dotloop has made this realtors life a little easier in being able to access all the templates I need for my mls system. Every form I could need is readily available and for the most part, my clients have found it easy to navigate.
Cons:
Titles on templates - I would like it if the title popped out as I scrolled over them. Sometimes the only way I can find a specific addendum that I don't regularly use is by adding it to my file so I can see the full name of the document (and then archiving the unused documents afterwards). Also, on some documents the signing portion is automatically filled in and I don't want it to be (the Radon response is automatically set up so the client can sign every line, this has caused problems if I miss removing one - I don't know if this is something that's been set up by my mls or dotloop has done automatically though).
dotloop Response
4 years ago
Hi Martine, thanks for taking the time to share your detailed feedback on dotloop, especially the area where you'd like to see improvement around titles on templates and the signing portion. I'll relay your feedback to our product team. Thanks again! Nick Wright Customer Marketing Manager
DOTLOOP REVIEW
Comments: Great to use and easy to use. I Love I can set up my own groups for forms such as listing folder and buyer folder and all the docs are right there that I need for a transaction. I love that I can attach PDF files to send to folks who are not in the system.
Pros:
I like the ease of use and how the forms autopopulate. I like that when a client signs it automatically comes back to me in the system and I am notified.
Cons:
It is great system and I would not change anything as it has worked out very well for myself and my clients.
dotloop Response
5 years ago
Hi Shelia, thank you so much for taking the time to share why you like using dotloop to get your real estate deals done!
DOT LOOP is the best!
Comments: I have found customer service to be exceptional! I always get my answers.
Pros:
This is the most user friendly signing system I have used. I am always so relieved when I find the agent on the other side of the transaction also has DOT LOOP.
Cons:
I do not like that I lose all my contacts and contracts if I switch brokerages. You must rely on the previous broker to allow the transfer of "MY" information. There is a work-around. I paid $10.00 to another service which allowed me to transfer all that information BEFORE my previous broker shut me down.
Alternatives Considered:
Dotloop Review
Comments: I was first introduced to Dotloop about 6 years ago. It has helped streamline the listing and sales process for our agents tremendously . Having the ability to allow people to view and sign document via the internet is such a time and deal saver. Can't imagine doing business without it!
Pros:
Ease of use and ability to use anywhere.
Cons:
It tends to be a bit slow at times opening loops and folders.
dotloop Response
4 years ago
Hi Sibrena - thanks for taking the time to share your thoughts on dotloop. We're excited to hear that dotloop has helped streamline the listing and sales process for your agents. Best, Nick Wright Customer Marketing Manager
I Like Efficiency.
Comments: The main benefit is the efficiency and professionalism I wrote about above. I can get more transactions done with less effort, which gives me more time to develop more business.
Pros:
My clients like the results we get with Dotloop, and when my clients are happy, I'm happy. Specifically, I want to make the most of each minute of my workday. Dotloop makes it possible for me to prepare real estate documents such as Listing Agreements and Purchase & Sale contracts and get them to my clients for their electronic signature in a matter of minutes. My clients never have a problem with the signing, and I have documents back just as quickly as I sent them out. I like the feature that allows me to add documents from my files and then add text and signatures to those documents. I think typed text looks much more professional than handwritten text, and if you saw my handwriting, you'd agree.
Cons:
If I could come up with a legitimate suggestion to improve Dotloop, I wouldn't hesitate to share it, but I can't think of anything I don't like about the software.
Good for management
Comments: It’s probably my second favorite in terms of the digital signing experience but my favorite for management features
Pros:
It works very well for document management and transaction management. Universal support with large brokerages
Cons:
Zillow related The signing experience is good but not as good as DocuSign Some features are hidden and not easy to discover
dotloop Response
4 years ago
Hi Eric, thanks for taking the time to share your feedback on dotloop. Best, Nick Wright Customer Marketing Manager
Dotloop saves so much time and money
Comments: Dotloop has saved us so much time and money, and I could not imagine ever having to go back to getting signatures the old fashioned way. In addition, both myself and my boss can access documents from anywhere we have an internet connection, so it has kind of acted as a cloud server for us as well. Overall, I really love this software, it has made my job so much easier.
Pros:
I work as a transaction coordinator for a real estate agent, and Dotloop has revolutionized the way we do business. The best feature of this software is the ability to digitally sign paperwork, which saves us so much time and money. Many times, we go back and forth negotiating a contract, and we need initials and signatures each time we make a change. Rather than having to physically meet up with clients, we are able to acquire signatures quickly and easily via email.
Cons:
Sharing a loop can be confusing. I rarely share my loops with other agents for fear of them having access to and changing things they shouldn't and vice versa.
Loop Lover?
Comments: Frustrating to learn the loop process from the beginning. Others creating loops that did not link to mine (because they named it slightly different)
Pros:
Pretty easy to be able to email to the loop. Once learned and sharing loops with other users in the dotloop family. Keeping everything in one place!
Cons:
Original documents once signed are the originals. It doesnt keep the copy for you, so when you have a slight change, it erases signatures and then you amke the change and email back out. Would be nice to keep that and still be able to work on your drafts
Dotloop makes it easy to have clients all over the country!
Comments: I am able to conduct real estate transactions with ease electronically which cuts my time down from printing out, getting signatures, faxing or delivering documents, etc. The time saved is worth everything! Dotloop gives me more options of use than zipform and is much easier to use. I am also able to take another agent's document and easily edit it in dotloop as a PDF.
Pros:
Dotloop is very user-friendly and has almost every feature needed to handle real estate transactions from start to finish.
Cons:
The least favorite thing is that when executing a Residential real estate contract, the last agent needs to insert the execution date, or the last date the contract is signed. Dotloop doesn't let the realtor make changes without wiping out signatures. This One item Only needs to have edit capabilities for the realtor OR it should automatically enter the execution date as the date the last party signature is input. This slows down the process GREATLY and takes out the electronic factor because the realtor has to save the final copy as a PDF, write in the execution date, and upload as another PDF - before sending to title, lending, clients, etc. - Filling in this date before final signature does not work because signature timing rarely coincides.
