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About JobAdder
JobAdder is the recruitment CRM and ATS you'll love to use, with all the power of legacy systems minus the complexity.
The customer support is nice and they try to be helpful with a very poor product.
It is impossible to tell which candidates are on which job. The UI is inconsistent and there are constant updates that make the product so difficult to use.
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Ease of Use
Comments: Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time
Pros:
Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!
Cons:
None. As for my role and function, everything that I need is in Job Adder.
Job Adder Response
2 years ago
Thank you for your review, Patrick!
Best Value of Money and easiest App
Comments: Great, we managed to achieve what we aimed for.
Pros:
Ease of implementation, integration with the other HR system (HiBob), and one source of truth all hiring-related activities
Cons:
Sometimes the app is not very intuitive and needs a bit of time to get used to it, nothing that cant be done with some training.
Shiny when sold, nightmare when used
Comments:
At sales stage Jobadder seemed to tick all the boxes. Seemed one step ahead in terms of integrations and to be providing an overall array of features that fit our needs. Once we got to use it, it has been a terrible, painful experience. We deeply regret choosing Jobadder and despite investing additional $ in the top setup package, we will now be looking to move to a different ATS after only 6 months. We stronbgly suggest you to look carefully into how each feature you care about works, because it will likely work differently than you expect.
In detail, this why we think this has been a terrible choice for us:
1) There is literally no automation. Yes, there are email templates, yes, there are contracts embedded through hello sign etc, but everything must be triggered by a human. Moving candidates, send email etc. Nothing can be automated to a level we would have expected in 2022. Auto rejection email? Nope, move candidates in rejection stage, select all candidates, select action, select email, repeat every day of your life.
2) Jobadder is not the same product in all markets. Some features may or may not be available in the country you choose to put you data on. It's bizarre.
3) We got sold a product that should integrate with Aircall. We must record voice interactions as part of candidate note and this did all we needed. Aircall integration is left right and centre everywhere. Could not get it to integrate correclty. Took 5 months of tickets for support to come back with t
Pros:
Cheaper than others for 2 users or less
Cons:
No Automation Byzantine UI - Poor UX Integrations not available in some servers Aircall integration does not work Slow, time add up when used intensively Poor knowledge base Poor reporting features
Alternatives Considered: PinPoint, Lever, Fountain, Workable and Greenhouse
Reasons for Switching to JobAdder: It appeared to have all we needed, but little was working as intended once we purchased.
Job Adder Response
2 years ago
Hi Stefano, We're sorry to hear that your experience has been far from great and we appreciate the time you took to provide us with your feedback. We understand your frustration regarding what was promised and what was delivered, especially around the automation piece and the integration with AirCall. Our team will work with yours to solve these issues for you. Thank you again for taking the time to let us know what's not working, and giving us the opportunity to set it right. The JobAdder Team
Best review of JobAdder
Comments: The overall experience with JobAdder is very much good and I am satisfied using JobAdder.
Pros:
I like the resumes searching facility and database management of JobAdder. Also the usage to find candidates and check their status.
Cons:
There is nothing such cons of JobAdder for now. We can have the effective use and it is very easy to use.
Job Adder Response
2 years ago
Thank you for your 5-star review, Aishwarya! We are so pleased to hear that you're taking advantage of our proactive sourcing features and are satisfied with our product overall. The JobAdder Team
Great ATS, lots of functionality and value for money
Comments: Great service pre and post sale. Great training and if we needed support, raising a ticket is simple and easy to do and advice is very quick to resolve the issue.
Pros:
I love this piece of software, its easy to use and simple to follow. The process flows are perfect for keeping track of candidates, applications, jobs available to work on and to keep the documentation in one location. Perfect for WFH teams.
Cons:
I would be great if JA could automate some of the Skills input from a resume as this is still a time-consuming task when we could be doing other things.
Job Adder Response
2 years ago
Hi Helen, great review. Glad you hear you've had such a positive experience so far. Regarding your feedback around automating data entry for Skills, at this stage we don't automatically skill code a Candidate for the Recruiter. However, to view Candidates with a certain skill, we'd recommend using our Resume Keyword Search. This feature searches based on skills mentioned on a Candidate's resume and works similarly to a skill code search.
JobAdder is a fabulous product...
Comments: Good. The response to any problem is very swift and the staff are friendly.
Pros:
The system is easy to navigate, with each of the pages linked to others, saving a lot of time.
Cons:
The JobAdder development is constantly making improvements, and new service providers / Add-ons are regularly added, and yet some of the basics don't seem to get finished...like updating the Contact screen so that is is the same as the updated Candidate screen. I've made numerous practical improvement suggestions and yet to see any of them implemented.
Job Adder Response
2 years ago
That's high praise indeed, Yvette! I love that you had a hand in recommending JobAdder to your new employer. Thank you. Please do continue providing feedback on the product as our team does review suggestions, even if they aren't currently on our roadmap.
JobAdder Business Owner and User Feedback
Comments: Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.
Pros:
The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.
Cons:
I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.
Job Adder Response
2 years ago
Hi Sue, thanks for giving us your feedback. We love to hear about our clients bringing JobAdder with them to their next job. Regarding importing documents into JobAdder, I would suggest exploring our Microsoft Outlook Plugin. More information can be found within our Support Centre.
Excellent recruiting software, easy to use, very functional and lots of customisation available
Comments: I have customised it so I can recruit really efficiently.
Pros:
features easy to use, easy to see candidates in a list OR individual files, can open links always in a new tab, its very very smooth to use and very nice to look at, Makes me motivated to work!
Cons:
some small areas don't talk to other areas, I really need some changes made so the system can be more well rounded. I also have a glitch in my system so you cant amend activity sheets without calling on JA support.In placements, you cant email / SMS both candidate and clients from the placement tabs, this can be annoying as it is not synced up with similar functions.
Job Adder Response
2 years ago
If we've made you feel motivated to work, then our job here is done! So good to hear, Natalie. Thanks for providing your valuable product feedback as well.
thank you
Comments: love the software - amazing job! i hope i will contiune to use through out my career. i found out my first compnay was ceasing use of JA - it helped me make the dredded decsion to leave the organisation (among many other issues) it was the push i needed to resign. i found out the next (current) company utilised JA and sealed the deal for me :) thank you job adder! love your work
Pros:
absolutey love Job adder and would reccomend to any business , simple and easy to use. clear information. i love the indusrty sections where you can add so much info (optional) about candidates - inductions, skills, ect great tool for talent search
Cons:
at a glance it would be good to see any important notes next to the name that dont flood to other pages when other notes are added. - simple ones impreative to the recruitment process. EG - - "banned from FMG sites"
Job Adder Response
2 years ago
We're so glad to hear how much you love using JobAdder and that it impacted your choice of employer. What a compliment! Regarding your feedback on adding notes to records, we recommend using custom fields to capture key information. Please contact our customer support team to set up custom fields in your account.
JobAdder from a recruiters perspective
Comments: 10/10, I will recommend any relevant people I come across to make use of this software
Pros:
I love how simple and easy to follow all the features are, the support is amazing and the software is better than any others out there for sure!
Cons:
I cant seem to get a hang of the new dashboard, I have always stuck to the old one!
Job Adder Response
2 years ago
We love to hear from clients who are happy to recommend us to their peers. It's such a great compliment. Thank you so much! Regarding the new dashboard, we have an article in our support centre that might help!
Easy to use!!
Comments: I use the candidate search on a regular basis, I find it saves me time searching for candidates with specific skills. Overall I think JobAdder is an excellent tool! I'd love to continue to learn more ways to use it!
Pros:
JobAdder is so easy to use, it's pretty self explanatory, you can figure things out by searching around. I love the simple layout. I also that it has helped me become paperless. All notes are in each candidate file, I have access to information at all times. I also love the mobile app.
Cons:
Sometimes I think going through applicants is cumbersome and time consuming. On the quick view of an applicant, I wish I could easily look at the resume, and mark them reject. Or delete them from that screen, as in out of site, out of mind.
Alternatives Considered: Avionté
Reasons for Switching to JobAdder: Avionte was hard to use. JobAdder is so much easier and much more robust.
Job Adder is a very user friendly system and can give all the information needed.
Comments: Very beneficial and an excellent tool for use.
Pros:
The links attached to the advert placement. Notes where the candidates are able to answer questions in order for the recruiter to make assessments based on their expectations/responses.
Cons:
All features are very good and I have no negative comments on this software.
Job Adder Response
2 years ago
Thank you for your feedback, we're glad to hear that JobAdder is benefitting you and your business!
Review of JobAdder
Comments: Fantastic.
Pros:
The ease of ability to view your own jobs, track candidates, post job ads etc.
Cons:
The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter.
Job Adder Response
2 years ago
Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching.
Great CRM and Recruitment Database System
Pros:
JobAdder is easy to use, intuitive and has a user friendly interface.
Cons:
Not a lot, it's generally very responsive and rarely does the system go down.
Job Adder Response
2 years ago
Thanks, Nirmal!
Jobadder 5 stars
Comments: Excellent
Pros:
Jobadder is very user friendly, has many functions and makes my life 1000 times easier for tracking candidates their status. This system also saves recruiters time and helps managers see actual activities through the reporting tab.
Cons:
When the platform was changed a few years ago, however, it is still easy to use.
Job Adder Response
2 years ago
Wow, thank you, Denise, for your awesome feedback! We're glad we can play a part in saving time in your day.
JobAdder has been a great decision!
Comments: Excellent experience overall
Pros:
JobAdder intergration was very easy to use and the help feature is the best I've ever seen.
Cons:
Could be some improvements on the candidate search capacity.
Job Adder Response
2 years ago
Awesome, we love to hear it! Thanks Dallas.
Great for small businesses, does not scale well at an affordable cost
Comments: It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.
Pros:
JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.
Cons:
I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.
A simple and user friendly recruitment software
Pros:
An extremely user friendly system even for the not so tech savvy users. We use it for all our national recruitment including graduate recruitment. You can easily send bulk emails to shortlisted candidates and it records all interactions with candidates. JobAdder support uses a ticketing system which is very efficient- You receive a response within 24 hours or most of the time within the hour. Their support team is based in Sydney so you can easily call them directly if required. They also have a JobAdder app on IOS where you can easily access and view any new job applications. There is no contract- It is month to month and is charged per user so it is very cost efficient and a great system for any organisations who are new to using a recruitment software system. JobAdder also has a range of job boards- For each job that you post, you can select however many job boards you wish for the job to appear on (LinkedIn, SEEK, Indeed.com, Company intranet page etc..)
Cons:
You can easily forward CV's to hiring managers to review and provide a rating, however the system doesn't easily allow for you to send through covering letters or other documents the candidate has attached with their application to the hiring managers. Running metric reports are quite basic and limited.
Good budget ATS
Comments: Great for a smaller agency/independent recruiter who need a straightforward and inexpensive ATS option. It is well worth the cost and very easy to use.
Pros:
It does everything you need a decent ATS to do, at a fraction of the cost. It isn't quite as sophisticated as Bullhorn, but I much prefer it to Ceipal or erecruit. It is not convoluted or too busy, making it very easy to pick up even for someone unfamiliar to using an ATS. Also features easy drag-and-drop parsing, and it's email templates actually send in the format in which they are set up.
Cons:
Isn't as customizable as other ATS, and doesn't communicate directly with many of the larger job boards. Can't cross reference candidate profiles directly to other client profiles and open orders as easily, and tracking them through the process isn't as usable/readable and it can be hard to tell where a candidate is in an interview process since there aren't really complex status options.
Perfect for a small agency!
Pros:
I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.
Cons:
There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.
JobAdder is a great tool for Recruitment Teams
Comments: I enjoyed using Job Adder for recruitment, but it did take some time to set up for our companies uses. Customer support was helpful at times, but at other times, they seemed to deny that there was really a problem or take days to solve a problem or answer questions about things like whether our emails were getting through, etc.
Pros:
I liked the way the candidate profiles were organized, being able to pull a list of candidates and view the profiles in a side window and mark them for communication. I liked the organization of the app.
Cons:
I felt that the system of tagging candidates for certain skillsets or degrees, etc was a bit more difficult than the use of tags which I like. I did not like that you couldn't make some changes in a job requisition such as ownership, or job title without losing some information within.
Love the Simplicity!
Pros:
We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!
Cons:
We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.
How user-friendly is JobAdder?
Comments: Excellent
Pros:
Very user friendly and love the Folders feature
Cons:
Reporting features and reports that can be used for sales metrics
Custom Data Extract by JobAdder
Comments: I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.
Pros:
Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well
Cons:
Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.
Why I use JobAdder CRM
Pros:
It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.
Cons:
While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)