JobAdder Reviews

"Great ATS"

Comments: Excellent experience

Pros: Easy to navigate
Great ability to integrate with relevant software ecosystem
Mobile app is great

Cons: Nothing to complain about. This ats has been great so far.

"Never been more efficient and timely"

Comments: Conversion over to Job Adder from our previous ATS was straightforward, we had to some database clean up, but nothing that was a challenge. The usability, search function and the amazing customer support staff have made this product exceptional. After experiencing four other ATS systems for a year each in our search for the right one, I can say unequivocally that Job Adder has made our organization stronger, our company deliverable more consistent, and our output more efficient. It's an amazing product.

Pros: I love the ability to quickly update information on candidates pulled into the search long list. Managing candidates is a piece of cake through their search function, every single candidate I speak with believes I have known them for years. Also the ability to update candidate information on the fly, while one the phone easily has made for a database richness that we haven't had before.

Cons: As the new software upgrades take place you end up working between the old and the new interfaces which operate slightly differently. No big deal, but it will be nice when it is all consistent. Would also be nice to be able to set the default number of candidates in a long list to a number higher than 20.

"Good tool 9 out or 10 for me"

Comments: Can't imagine myself without this tool

Pros: Cost
Tracking
Talent pipelining
User Interface

Cons: I wish its PeopleAdder extension worked with google accounts as well as it does with Microsoft. It is a Google thing I reckon.

"JobAdder review from a Technical Recruiter's perspective"

Comments: JobAdder's support throughout has been exceptional. I was part of the team to implement the product and they worked with us to customize the product and assisted us with adapting our workflow to JobAdder, making suggestions on how to utilize features of JobAdder to enhance our process.

Pros: JobAdder makes tracking a candidate from the first contact to placement easy. One of the new features where you can view and modify candidate information without actually opening the candidate in another tab is really a time saver. Going along these same lines, the "New" Job Dashboard makes evaluating new applicants and reaching out to them quick and efficient.

Cons: Emails received from candidates are not automatically logged to a candidate record unless the email thread originated from JobAdder.

"JobAdder review"

Comments: Great firm, evolving and leading product

Pros: Hi have been a customer of Jobadder for over 5 years Support has always been responsive and impressively no glitches even though we are in WA Also when I was working with NFP Disability Services, I reached out and there was offer of support I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note

Cons: And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate? Perhaps yearly webinars these are the not to be missed new functions

"Great system but major flaw with Job Board integration"

Comments: If you don't need to integrate with UK Job Boards, JobAdder is a very good system. The Support Team respond quickly and there are lots of training videos to help.
Unfortunately as we are struggling greatly with uploading applications, it is wasting us a lot of time. The alternative is to switch the application form back on however we risk candidates not applying for vacancies if they are not able apply easily via the Job Boards. For this reason, we are having to look for an alternative system. If we would have known about this feature during the demo, we would not have chosen JobAdder. As a recruitment company, we need the candidates experience when applying for jobs to be as easy as possible.

Pros: JobAdder is an all in one system which makes it easy for multiposting adverts onto Job Boards through to managing vacancies and candidates.
It is very customisable and is great as a CRM as well as a recruitment management system for both Temporary and Permanent placements.
It integrates with MailChimp and Xero which is also useful for us.

Cons: The major flaw we have found is when applicants apply via the main Job Boards in the UK (TotalJobs, Reed, Monster and CV Library) they are diverted to an external application form where they have to reattach their CV. It doesn't pull the CV the candidate has in the Job Board. This means that candidates abort their application half way through which is putting a barrier in the way. As many applicants apply for jobs on the move, it's not likely they will have their CV to hand and saved on their phone. Most candidates will not come back later, they will just move onto the next vacancy advert.
We turned the application form off, which means that we receive applications by email but we then have to manually upload them. If you regularly receive 50+ applications per role, this is then very time consuming. At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc

"Dynamo Review"

Comments: Love the fact that the app is built and configured for mobile devices not just the PC version re-sized or re-hashed. This makes it great for accessing info on the move. As well as being very functional its obvious that some thought and effort has gone into the front end which does make for painless experience.

Pros: The support team at Jobadder are amazing. They answer the phone in 2 rings and if they dont have an immediate answer will be back in touch very quickly with a solution. Generally tho I dont use their support too much as the product is very intuitive.

Cons: This app provides a read only version of your database which is perfect for me as that is what I require when out and about. Of course you can log onto the full site to make edits etc.

"Great for getting organized"

Comments: Overall great if you're looking for your first program and want to get everything under one roof.

Pros: This software program has all of the basics that you need to get everything under one roof. Great way to get organized and keep you team updated. User-friendly and pretty easy to pick up on. We're a few weeks in, but we're happy we went with this program so far. The client portal is really nice!!

Cons: Getting everything up and going is a bit of a hassle-- there's lots of tips and great customer service, but you have to figure out what you all need and set it up yourself. The outlook add-in doesn't work if your emails are through Live, and their application form and text system could use a bit more work to be the most user-friendly. But overall a great system.

"It was great. Easy to use and navigate around"

Comments: Better recruitment management.

Pros: It's so easy to manage all the resumes we have collected from other job boards. Very user friendly.

Cons: I think the part where it parses and decodes resumes. The system struggles in this area. I think it needs improvement especially in decoding resumes in PDF format.

"Fantastic tool to manage internal jobs."

Comments: We are filling our internal jobs very easily and we are saving lot of time. Our jobs are broadcasted to many people by this cloud based tool.

Pros: JobAdders is a very user-friendly tool. It contains the dashboards which can be customized.This tool allows us to post ads to different social media sites.

Cons: I feel that resumes which are in pdf format are not easily decoded other than this I love using this tool.

"You'll Regret it if you dont Use Jobadder! Awesome Software!"

Pros: features has always been up to date, Customer service is the best -first time training was awesome

Cons: sometimes running slow due to maintenance issue, nothing serious maintenance always good for a better use in future

"Most customizable and trackable!"

Pros: The software is very user-friendly, and every time you stop and think, "I wish you could do this or that," you find it is already there for you to use. It's great! The customer service/tech support is also great! When we signed up, they went through everything in a very simple and easy to understand tutorial, and every time I have a question, they get back to emails very quickly and even call.

Cons: Honestly, I can't think of anything. The software satisfies all of my requirements.

"JobAdder is a waste of time/money"

Pros: The customer support is nice and they try to be helpful with a very poor product.

Cons: This product offers zero functionality that will help a business. There is no hiring manager portal
The platform will not integrate with google calendar and it will not send calendar invites
It is impossible to tell which candidates are on which job
The UI is inconsistent and there are constant updates that make the product so difficult to use

"Mobile + Desktop fluidity ATS - for agency"

Pros: This is a high volume and high pace recruiting software - geared for closing roles at a faster pace than traditional internal recruiting.

Cons: Not able to download notes or export details. Furthermore, the fact that the windows close easily and don't auto save can sometimes trip you up.

"Pretty easy to use"

Pros: The software was pretty easy to use. Perfect if you are in a high volume environment and require a high pace recruiting tool.

Cons: This product does not have a lot of bells and whistles. Sometimes the notes arent always easily downloadable.

"Switched from Bullhorn to JobAdder"

Pros: Very easy to us, and very customizable. Simple enough to get started on it right away. Tech support is fast and efficient

Cons: Mobile app is a bit slow. GMAIL plugin works great now, but had some minor issues in the beginning

"Great app with awesome customer service"

Pros: The workflows and set up is very easy to understand. They have walkthrough guides for almost everything and if something doesn't work or is missing the customer service team are very fast to respond using the chat feature.

Cons: Some more integrations would be good. Especially with CRM systems. The marketing functionality is somewhat limited. There is an integration with MailChimp which is good.

"Easy to use!!"

Comments: I use the candidate search on a regular basis, I find it saves me time searching for candidates with specific skills. Overall I think JobAdder is an excellent tool! I'd love to continue to learn more ways to use it!

Pros: JobAdder is so easy to use, it's pretty self explanatory, you can figure things out by searching around. I love the simple layout. I also that it has helped me become paperless. All notes are in each candidate file, I have access to information at all times. I also love the mobile app.

Cons: Sometimes I think going through applicants is cumbersome and time consuming. On the quick view of an applicant, I wish I could easily look at the resume, and mark them reject. Or delete them from that screen, as in out of site, out of mind.

"Love the Simplicity!"

Pros: We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Cons: We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

"JobAdder as an ATS"

Pros: I like the added features like the plugin for social and JA for Gmail. Integration of several third-party services and candidate sources is probably the biggest time saver for any ATS, in my experience that biggest gripe users have on ATS products is that they often act a bit as a walled garden and so much time is spent on data entry which is a huge waste of time for any organization.

Cons: I think the product can act smarter features and help with decision making based on the data available from the database. The email function could be improved like for example having automatic follow up emails and maybe a dashboard showing any replies our unanswered emails to help recruiters keep track of their process and knowing what actions need to be taken on a daily and weekly basis.

"JobAdder, the only option for us!"

Comments: We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we did. The platform is intuitive and our team hit the ground 'sprinting' with minimal effect to our business. The team at JobAdder are also a perfect fit for us. They are constantly progressing the platform to keep ahead of our needs and the competition. One area we have made significant increases is our digital integration through our website. Traffic is through the roof and candidate registration/data capture is seamless.

Pros: Everything, and they keep improving on perfection.

Cons: Nothing.

"Excellent product for recruitment with lots of room for improvement"

Pros: It's very user-friendly, making it easy to grow the database with insightful information, update and process transactions.

Cons: Response has been sporadic and very slow in the last few months. Response time is crucial to our business and this has been frustrating. Certain functions don't work well eg. linking candidate and client records together is necessary but the contact details sync when they shouldn't as work/home phone and email details have to be kept separate. This concern has been acknowledged but not actioned.

"Superb"

Comments: From start to implementation it's been a breeze. I have used 5 different recruitment software solutions and this is by far the best. Beats SFDC based Bullhorn solution hands down.

Pros: Intuitive, easy to use and slick interface. Adding companies, adding candidates, logging calls and tasks, assigning to colleagues etc, all so easy

Cons: Reporting could be easier but it's good nonetheless. There's really nothing else to dislike. It's very good to use.