---
description: Discover the benefits and disadvantages of NetSuite.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: NetSuite Pricing, Cost & Reviews - Capterra UK 2026
---

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# NetSuite

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> NetSuite, the world’s \#1 cloud ERP, provides the visibility and control needed to make smart decisions, fast, and grow with confidence.
> 
> Verdict: Rated **4.2/5** by 2003 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses NetSuite?

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 2003 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oracle
- **Location**: Chicago, US
- **Founded**: 1977

## Commercial Context

- **Pricing Details**: Please contact Oracle NetSuite for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Finland, France, Germany, Guatemala, Hong Kong SAR China, India, Ireland, Israel, Italy and 16 more

## Features

- Audit Management
- Availability Management
- BOM Creation
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Calendar Management
- Capacity Management
- Catalog Management
- Client Management
- Communication Management
- Compliance Tracking
- Contact Database
- Contact Management
- Customer Database
- Customer Statements
- Dashboard
- Data Import/Export
- Feedback Management
- Financial Analysis
- Financial Reporting
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Small Businesses
- Interaction Tracking
- Inventory Management
- Item Management
- Member Database
- Multi-Channel Communication
- Multi-Channel Marketing
- Payroll Management
- Payroll Reporting
- Prescription Processing
- Product Identification
- Project Planning/Scheduling
- Receivables Ledger
- Reporting/Project Tracking
- Requisition Management
- Resource Scheduling
- Risk Analysis
- Sales Activity Management
- Sales Pipeline Management
- Shopping Cart
- Supplier Management
- Support Ticket Management
- Tax Compliance
- Transaction Management
- Visual Analytics
- Website Management

... and 208 more features

## Integrations (19 total)

- Adobe Commerce
- Avalara
- BILL Accounts Payable & Receivable
- BambooHR
- BigCommerce
- Boomi
- Box
- Celigo Integrator.io
- Docusign
- Expensify
- FieldAware
- Five9
- Microsoft Outlook
- SAP Concur
- Salesforce Sales Cloud

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Resource Management Software](https://www.capterra.co.uk/directory/30859/resource-management/software)

## Related Categories

- [ERP Systems](https://www.capterra.co.uk/directory/9/enterprise-resource-planning/software)
- [Food Manufacturing Software](https://www.capterra.co.uk/directory/32569/food-%26-beverage-manufacturing-erp/software)
- [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software)
- [Retail Management Software](https://www.capterra.co.uk/directory/20053/retail-management-systems/software)
- [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
2. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3273 reviews)
3. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1294 reviews)
4. [Sage Intacct](https://www.capterra.co.uk/software/76/intacct) — 4.3/5 (608 reviews)
5. [QuickBooks Enterprise](https://www.capterra.co.uk/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)

## Reviews

### "Netsuite is THE system for businesses" — 5.0/5

> **Peter** | *31 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I love the most about NetSuite is that it’s everything all in one box. The ease of use has a relatively modest learning curve, but with the right assistance and training, it becomes second nature. &#10;I could not run my business anywhere near as efficient without NetSuite. Evan really made a masterpiece with this\!
> 
> **Cons**: When features come out but only for the US… we have to wait for them to become available in the United Kingdom or other jurisdictions.
> 
> Having run a business for a year without it, I was seething at every turn “why doesn’t it do this - Netsuite does\!” And “what. Where’s this transaction type\!?”  &#10;&#10;In the end I caved in and did it properly.

-----

### "Powerful and Scalable ERP with a Steep Learning Curve" — 4.0/5

> **Rizwan** | *2 April 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Flexibility for a custom solution allows organizations to tailor systems, processes, or products to meet their unique needs and goals. Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth. This flexibility supports innovation by enabling teams to experiment, refine, and optimize without major constraints. It also improves efficiency, as features and workflows can be designed specifically for the task at hand. Ultimately, a flexible custom solution empowers businesses to stay competitive, respond quickly to market demands, and deliver more personalized experiences to their customers while maintaining long-term adaptability.
> 
> **Cons**: One of the main drawbacks is the delay in adding enhancements and new features. Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing requirements. This can be frustrating for users who rely on timely system improvements to increase efficiency or address specific operational needs. Reporting can be challenging to configure without technical knowledge, and performance may occasionally lag when handling large datasets.
> 
> Overall, my experience with NetSuite has been positive. It is a powerful and comprehensive platform that brings together multiple business functions into a single system, improving visibility and control over operations. The real-time reporting and centralized data make it easier to make informed decisions and manage performance effectively.&#10;&#10;However, the system can be complex and requires time to learn, especially for new users. Customization and implementation may also require additional support, which can increase costs and timelines. Despite these challenges, once fully set up and understood, NetSuite proves to be a reliable and scalable solution that supports business growth and streamlines processes.

-----

### "Accounts Manager" — 4.0/5

> **Ben** | *31 March 2026* | Building Materials | Recommendation rating: 4.0/10
> 
> **Pros**: I like that NetSuite is a completely cloud based solution. It is easy to intergrate with many other larger platforms.
> 
> **Cons**: Support on niche areas of the system are harder to find. SuiteAnswers is a harder to use platform and I often fail to find an answer to my querey.
> 
> Very good. The platform is vast and there are many elements of the system I am yet to explore even after 5 years experience.

-----

### "Aswesome. Love it" — 5.0/5

> **Pepukai Loyd** | *31 March 2026* | Nonprofit Organization Management | Recommendation rating: 5.0/10
> 
> **Pros**: What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system. Instead of using separate tools for accounting, inventory, and customer management, everything is integrated, which improves efficiency and reduces errors. The real-time reporting feature is especially valuable, as it allows businesses to make quick, informed decisions based on accurate data. I also appreciate how customizable the platform is, enabling users to tailor dashboards and workflows to suit their specific needs. Its scalability is another major advantage, as it supports business growth without requiring a system change. Overall, NetSuite simplifies operations, enhances visibility, and helps organizations operate more effectively and confidently.
> 
> **Cons**: What I liked least about NetSuite is that it can feel complex and overwhelming, especially for new users. The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively. Additionally, customization, while powerful, can sometimes require technical expertise or external support, which may increase costs. The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support. Another downside is that certain tasks may take more steps than expected, which can slow down productivity. Lastly, the cost of licensing and ongoing maintenance may be relatively high for smaller businesses or startups with limited budgets
> 
> My overall experience with NetSuite has been very positive. I love it because it is easy to learn and user-friendly, even for someone who may not have extensive technical experience. The layout is clear, and once you understand the basics, navigating through different modules becomes straightforward.&#10;&#10;Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient. The real-time reporting is extremely helpful for tracking performance and making quick decisions. I also find the automation features valuable, as they reduce manual work and improve accuracy. Overall, it has made daily tasks smoother, saved time, and improved productivity across different business functions.

-----

### "A good system once learned" — 3.0/5

> **Mark** | *31 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10
> 
> **Pros**: Being able to consolidate all of our companies in multi currency quickly has saved a significant amount of time. Vendor and customer dashboards allow a quick view of key information.
> 
> **Cons**: The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect.&#10;&#10;Some wider updates seem to lack testing so there have been issues with both bank feeds and VAT reporting in the last 18 months caused by updates that have been time consuming to resolve.
> 
> As we learn the system better, the time savings and data insight benefits are becoming clearer. However, it has been a long and painful process to get here and there is still work to do.&#10;&#10;The Learning Cloud Support function is excellent and I would recommend users to consider this investment to improve overall experience.

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