--- description: Discover the benefits and disadvantages of Slack. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.uk/software/135003/slack Page: 1 / 963\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24046 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24046 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - API - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 12 more features ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.co.uk/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.uk/directory/31975/screen-recording/software) - [Content Collaboration Software](https://www.capterra.co.uk/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.uk/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews) 3. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 5. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17483 reviews) ## Reviews ### "A staple for PP app\!" — 4.0/5 > **Faz** | *22 January 2026* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: The user interface for slack is incredible. Quick meetings, the chat feature and then the integrations are just excellent. > > **Cons**: Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive. > > Slack has been a staple for us for our core messaging and communication platform and has been quite decent for us based on it's functionality. ----- ### "The very best product for team communication" — 5.0/5 > **Philipp** | *16 December 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Slack has done the work to make the most impressive and comfortable UI on the market. I am always confident that I will get notifications. I have submitted support tickets in the past and received an actual response. Speaking to single or groups of team members is made extremely easy through the product. File retention policies and file sharing is also easy to manage, and is one of the more secure means > > **Cons**: The product is expensive, given that it is offered as an add-on through the standard suite of either google or microsoft's services. > > Slack is the clear market leader in communication software. I very much like that it hasn't been flooded with chatbot-esque features, and really appreciate that each UI change they introduce is gradual and well informed. ----- ### "A fun way to communicate with your colleagues" — 4.0/5 > **Emma** | *26 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Slack is a free communications product, and therefore does offer great value for money. It is easy to use and implement, with customizable options, including icons, text, emojis and gifs. You can set up different channels or direct messages with different permissions to manage access. You can set your status and use icons so other users can quickly see your whereabouts. It offers instant messaging making it a useful chat tool. You are able to store and share files on Slack, with a section dedicated to files. You can get notifications or chose to silent them depending on your preference. Slack is a fun and flexible way of communicating with your colleagues. > > **Cons**: Slack does take up a fair amount of ram on my laptop, and when used in conjunction with other similar products it can become time consuming. Slack offers a huddle feature for calls but I do not like this as much as with other products, and it seems a little clunky. However some peers enjoy using this feature, making it seem less informal than a Teams call. > > My overall experience with Slack is fairly positive, I use it mostly for informal communications and short work chats with colleagues. It is a fun way to communicate and is useful for setting up specific channels to share with teams. ----- ### "Central core of all our company discussion and knowledge" — 5.0/5 > **Jon** | *20 November 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: We have been using Slack since 2016 and it has become indispensible as the main source of all company knowledge and discussion over this time. We use Google Workspace and we first starting using Slack as there was comparative product as part of the their product suite and we still have no plans to get rid as Google Chat isnt even anywhere comparable with the Slack experience. Often we have to use Teams as its dictated by some of our clients and our employees hate this when they have to use Teams. We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows. It is a very stable service that keeps our business running that is easy to use and has great customer support. Surprisingly it is great value for money considering the years of data and discussion we are able to archive and keep at hand within the platform. > > **Cons**: I don't have many bad things to say about using Slack but the standout for me is prob the fact that it's not as tightly integrated as their main competitor, Teams. Teams is a combined product for video conferencing and team discussion. However we need to bolt on Zoom to make this a comparable product. This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription. > > Our team loves Slack and it is one of the applications they truly love using every day especially with the amount of time they spend using it. If it was difficult to use they would hate using it and be searching for alternative ways of communicating. ----- ### "A legendary solution for large teams. 10/10" — 5.0/5 > **Marko** | *19 September 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The potential for team communication is unmatched. We have previously used it for recruitment. The seamless task assignment is unparalleled, we could manage 5 teams and deliver exceptional results in no time. > > **Cons**: Nothing major but we have had days when for a short period of time, theor servers were down so we couldn't access some files. But nothing major and all was fixed. > > We have been using Slack continuously for the past 5 years and used in recruitment, where candidate assessment and assignments are essential. Slack offered us seamless and well grouped communication at all times, from top management to field offices we had it all covered. ----- Page: 1 / 963\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data