--- description: Discover the benefits and disadvantages of Slack. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.uk/software/135003/slack Page: 1 / 966\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24118 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24118 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (187 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 172 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.co.uk/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.uk/directory/31975/screen-recording/software) - [Content Collaboration Software](https://www.capterra.co.uk/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.uk/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5250 reviews) 2. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (993 reviews) 3. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13582 reviews) 4. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (11047 reviews) 5. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17583 reviews) ## Reviews ### "Excellent for setting up a small business" — 5.0/5 > **Ashif** | *5 June 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: I have been using SLACK for a number of years now and the Free version has most of the features I need to get a business up and running. I especailly like the Channel feature which allows you to comparmentalise your activities. > > **Cons**: The Huddle feature is a little "hit and miss" and often the video quality is not very good so I rarely use it > > My overall experience has been excellent and I recommend it to anyone I work with, especially small businesses ----- ### "A fun way to communicate with your colleagues" — 4.0/5 > **Emma** | *26 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Slack is a free communications product, and therefore does offer great value for money. It is easy to use and implement, with customizable options, including icons, text, emojis and gifs. You can set up different channels or direct messages with different permissions to manage access. You can set your status and use icons so other users can quickly see your whereabouts. It offers instant messaging making it a useful chat tool. You are able to store and share files on Slack, with a section dedicated to files. You can get notifications or chose to silent them depending on your preference. Slack is a fun and flexible way of communicating with your colleagues. > > **Cons**: Slack does take up a fair amount of ram on my laptop, and when used in conjunction with other similar products it can become time consuming. Slack offers a huddle feature for calls but I do not like this as much as with other products, and it seems a little clunky. However some peers enjoy using this feature, making it seem less informal than a Teams call. > > My overall experience with Slack is fairly positive, I use it mostly for informal communications and short work chats with colleagues. It is a fun way to communicate and is useful for setting up specific channels to share with teams. ----- ### "Slack is a consistently solid chat application with a host of features" — 4.0/5 > **Tom** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I have been using Slack for years now and it has been a consistently solid messaging platform. Its ability to hook into automations has been a great ability for us. Slack is straightforward to use, great for file sharing, providing the ability for ad-hoc meetings also. > > **Cons**: I have very little in terms of complaints with Slack. It does exactly what I need it to do with issue. > > Slack is a great product, virtually bug free and does everything you would expect of it. It’s available on mobile, desktop app and in a web browser ----- ### "Slack ain’t slacking in the features" — 5.0/5 > **Verified Reviewer** | *23 May 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way. > > **Cons**: I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams) > > Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does. ----- ### "Central core of all our company discussion and knowledge" — 5.0/5 > **Jon** | *20 November 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: We have been using Slack since 2016 and it has become indispensible as the main source of all company knowledge and discussion over this time. We use Google Workspace and we first starting using Slack as there was comparative product as part of the their product suite and we still have no plans to get rid as Google Chat isnt even anywhere comparable with the Slack experience. Often we have to use Teams as its dictated by some of our clients and our employees hate this when they have to use Teams. We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows. It is a very stable service that keeps our business running that is easy to use and has great customer support. Surprisingly it is great value for money considering the years of data and discussion we are able to archive and keep at hand within the platform. > > **Cons**: I don't have many bad things to say about using Slack but the standout for me is prob the fact that it's not as tightly integrated as their main competitor, Teams. Teams is a combined product for video conferencing and team discussion. However we need to bolt on Zoom to make this a comparable product. This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription. > > Our team loves Slack and it is one of the applications they truly love using every day especially with the amount of time they spend using it. If it was difficult to use they would hate using it and be searching for alternative ways of communicating. ----- Page: 1 / 966\ Next: [Next page](https://www.capterra.co.uk/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data